Sonesta Simply Suites Charlotte University

Hotels
•
Sonesta Hotels
7.4 (987 reviews)
8812 University East Drive , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Comfortable beds
Cons:
Lack of cleanliness
Unexpected fees
Worn mattresses
Noise issues

Categories

Cleanliness
6.68
Multiple reviews mentioned the room was not clean, stained carpets, and issues with used soap.
Service
8.65
Staff were consistently described as friendly and helpful across several reviews.
Location
8.19
Positive comments about the location being nice and convenient.
Room Quality
7.14
Comments on room comfort varied, with some liking the spaciousness and others noting issues like worn mattresses.
Amenities
7.17
Adequate amenities were noted, though some guests desired additional options like breakfast.
Value for Money
7.63
Perceived value was impacted by unexpected fees and some complaints on the condition of the property.
Food and Beverage
6.18
Lack of breakfast options was a point of contention among several reviews.
Overall Experience
7.55
General feedback included both good and bad aspects, but overall average sentiment was neutral to positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:00

Property Description

Convenient Location
Located just 15 minutes away from the Charlotte Motor Speedway and a short drive from downtown Charlotte, Sonesta Simply Suites Charlotte University offers easy access to key attractions in the area.

Fully Equipped Suites
Enjoy the convenience of fully equipped kitchenettes in all rooms, complete with a microwave, electric range, and full-size refrigerator. The spacious one-bedroom suites also feature a separate seating area, providing a comfortable and homely stay.

On-Site Amenities
Stay active during your visit with the hotel's gym facilities, and take advantage of the complimentary WiFi provided throughout the property. Additionally, the convenience store on-site ensures that you have everything you need during your stay.

Book your stay at Sonesta Simply Suites Charlotte University for a comfortable and convenient experience.

Important information:

Please note the property does not accept cash.

When travelling with pets, please note that an extra charge of 75 USD applies for stays up to 7 nights; USD 150 for all longer stays. Please note that a maximum of 2 pets per room is allowed

Please note that the elevator will be unavailable from {05/05/2026} to 8/29/26 . During this period, guests must use the stairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.4
Based on 987 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.19
Room Quality: 7.14
Amenities: 7.17
Value for Money: 7.63
Food and Beverage: 6.18
Overall Experience: 7.55
S
Shaniqa • family_with_children • us
8
2026-07-25 • via Nuitee
R
Renee • couple • us
10
2026-07-24 • via Nuitee
F
Frances • couple • us
2
2026-07-24 • via Nuitee
W
Widnie • couple • us
4
2026-07-23 • via Nuitee
D
Dora • solo_traveller • us
10
2026-07-23 • via Nuitee
S
Shayne • solo_traveller • us
9
Everything all around is really good. Clean everyone is really nice and friendly can’t complain
2026-07-23 • via Nuitee
R
Renee • solo_traveller • us
10
I enjoyed my stay and all the perks.
Pros:

Location, beds very comfortable ! Hospitality . Enjoyed the BBQ Area plus the have free washers and dryers! Full kitchen area. You can cook for yourself.

2026-07-23 • via Nuitee
M
Marquita • couple • us
10
2026-07-23 • via Nuitee
I
Irma • couple • us
7
2026-07-23 • via Nuitee
O
Oksana • couple • us
10
2026-07-22 • via Nuitee
R
Renee • solo_traveller • us
10
They have a system that works! The staff is very together.
Pros:

I loved it!

2026-07-21 • via Nuitee
S
Solitude1913 • couple • us
8
This was a great place for a quick stay or long term. We will stay again when in the area.
Pros:

The room was very clean, it was ready on time, it was set up great for the business I had to conduct wihile there - loved the

Cons:

N/A

2026-07-21 • via Nuitee
L
Ladnier • solo_traveller • us
8
Sonesta
Pros:

The room was as advertised and the staff was all very friendly to my husband and I through out our stay.

Cons:

The laundry room was not in working order lucky we were not in need of it during our stay also there was a empty soda bottle on the floor by the bedside table which led me to question the overall cleanliness of the room at first but nothing else raised suspicion.

2026-07-21 • via Nuitee
H
Holt • solo_traveller • us
5
Wouldn’t book again
Pros:

The kitchen in the room

Cons:

No breakfast, wasnt clean, broken trollies with flat tires, unsure how to get pots & pans to cook

2026-07-21 • via Nuitee
H
Holly • couple • us
3
2026-07-20 • via Nuitee
B
Bianca • family_with_children • us
7
2026-07-19 • via Nuitee
A
ann • couple • us
5
Some of the staff were super nice. Others not so much.
Pros:

The TV did not work. We asked for service multiple times. No one ever came.

Cons:

No options for breakfast was a little disappointing. The $100 charge took too long to return.

2026-07-19 • via Nuitee
B
Brittney • couple • us
9
2026-07-19 • via Nuitee
S
Samantha • couple • us
10
2026-07-18 • via Nuitee
N
Newell • couple • us
10
2026-07-15 • via Nuitee