Sonesta Simply Suites Charlotte University

Hotels
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Sonesta Hotels
7.4 (873 reviews)
8812 University East Drive , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Comfortable beds
Cons:
Lack of cleanliness
Unexpected fees
Worn mattresses
Noise issues

Categories

Cleanliness
6.68
Multiple reviews mentioned the room was not clean, stained carpets, and issues with used soap.
Service
8.65
Staff were consistently described as friendly and helpful across several reviews.
Location
8.19
Positive comments about the location being nice and convenient.
Room Quality
7.14
Comments on room comfort varied, with some liking the spaciousness and others noting issues like worn mattresses.
Amenities
7.17
Adequate amenities were noted, though some guests desired additional options like breakfast.
Value for Money
7.63
Perceived value was impacted by unexpected fees and some complaints on the condition of the property.
Food and Beverage
6.18
Lack of breakfast options was a point of contention among several reviews.
Overall Experience
7.55
General feedback included both good and bad aspects, but overall average sentiment was neutral to positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:00

Property Description

Convenient Location
Located just 15 minutes away from the Charlotte Motor Speedway and a short drive from downtown Charlotte, Sonesta Simply Suites Charlotte University offers easy access to key attractions in the area.

Fully Equipped Suites
Enjoy the convenience of fully equipped kitchenettes in all rooms, complete with a microwave, electric range, and full-size refrigerator. The spacious one-bedroom suites also feature a separate seating area, providing a comfortable and homely stay.

On-Site Amenities
Stay active during your visit with the hotel's gym facilities, and take advantage of the complimentary WiFi provided throughout the property. Additionally, the convenience store on-site ensures that you have everything you need during your stay.

Book your stay at Sonesta Simply Suites Charlotte University for a comfortable and convenient experience.

Important information:

Please note the property does not accept cash.

When traveling with pets, please note that an extra charge of 75 USD applies for stays up to 7 nights; USD 150 for all longer stays. Please note that a maximum of 2 pets per room is allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.4
Based on 873 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.19
Room Quality: 7.14
Amenities: 7.17
Value for Money: 7.63
Food and Beverage: 6.18
Overall Experience: 7.55
J
JaLisah • couple • us
8
It was nice, the elevator was old and scary. Stairs are an option but shouldn’t be a requirement.
Pros:

The staff were warm and welcoming

Cons:

The elevator!

2026-03-24 • via Nuitee
L
Lisa • couple • us
7
Pros:

I didn't realize that you had to bring your own food and cook your own breakfast.

Cons:

Put on the website that you don't serve breakfast and you need to bring your own food to cook. I also didn't like the 100 dollar deposit I wasn't expecting that I was send an email the day of my arrival to tell me

2026-03-17 • via Nuitee
K
Kendorsha • family_with_children • us
8
Room was very clean and comfy good lobation overall good stay
Cons:

No smoking rooms satellite service not that good only like 20 channels

2026-03-16 • via Nuitee
J
James • family_with_children • us
8
Pros:

Location

Cons:

When I left, I left items in the room. I went to retrieve them and no one could tell me where they were, not in the lost and found and nothing in the notes. Returned a couple of days later and housekeeping said she took them home cause her daughter was moving and need some cookware. She brought back cookware from her house that wasn't my cookware and claim it was the only thing in the room. SAD!

2026-03-11 • via Nuitee
S
Shaquille • family_with_children • us
7
2026-03-03 • via Nuitee
G
Gladden • couple • us
10
2026-03-03 • via Nuitee
D
Deysi • couple • us
10
2026-03-03 • via Nuitee
V
Vera • family_with_children • us
10
2026-02-28 • via Nuitee
M
Magdalena • family_with_children • us
5
It was a decent hotel for the price. Impressive facilities and included amenities.
Pros:

I loved the ease of check in, price, and amenities in the hotel and room.

Cons:

Ths smell of cigarettes in the hallway and my room before I ever entered it.

2026-02-26 • via Nuitee
N
Nikki • couple • us
10
2026-02-24 • via Nuitee
H
Harold • family_with_children • us
1
Worst hotel experience ever
Pros:

Not much

Cons:

My reservation was lost, had to pay for the room a second time. No housekeeping, no breakfast (though advertised on booking.com) the shower tub leaked, there was mold in the shower that was clearly painted over, and the entire building leans to one side.

2026-02-23 • via Nuitee
E
Eric • family_with_children • us
8
Pros:

The room

Cons:

Hallway was too warm

2026-02-22 • via Nuitee
K
Keyz Barringer • family_with_children • us
10
Pros:

Location, and quietness

Cons:

Nothing

2026-02-14 • via Nuitee
D
Desirae • extended_group • us
7
2026-02-13 • via Nuitee
L
Latora • couple • us
10
I will stay again
Pros:

Clean and the set up in the rooms

Cons:

Nothing

2026-02-12 • via Nuitee
J
Judayah • family_with_children • us
5
2026-02-10 • via Nuitee
A
Alston • family_with_children • us
8
Pros:

It was close to the Spectrum basketball complex. Which it come with suites and breakfast

Cons:

Certain channels on tv sound was muted

2026-02-10 • via Nuitee
D
Desmond • couple • us
9
2026-01-31 • via Nuitee
S
Shumpei • solo_traveller • hu
10
2026-01-29 • via Nuitee
D
Diego Andrés • couple • co
5
2026-01-27 • via Nuitee