Extended Stay America Suites - Charlotte - Pineville - Park Rd

Hotels
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Extended Stay America Suites
7 (480 reviews)
10930 Park Road , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
5.58
Several reviews highlighted issues such as cockroaches, bad odors, mold, and cleanliness concerns.
Service
9.05
Most reviews praised the friendly and helpful staff.
Location
8.59
Guests appreciated the convenient location near food options and nearby Starbucks.
Room Quality
6.04
Comments noted comfort but also significant issues like bad smells and maintenance problems.
Amenities
6.57
Mixed feelings on amenities, with complaints about the breakfast and some amenities not functioning.
Value for Money
7.03
Guests had varied opinions, with mentions of high prices and issues during the stay.
Food and Beverage
5.58
Many reviews pointed to the breakfast being subpar or lacking.
Overall Experience
7.55
The average sentiment was neutral to positive, with notable service mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:22

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America - Charlotte features a fully equipped kitchen with a stovetop, microwave, and fridge, perfect for longer stays and self-catering needs.

Convenient Amenities
Enjoy free WiFi, a 24-hour front desk, and a complimentary grab-and-go breakfast featuring a variety of options like breakfast bars, muffins, and hot cereal, ensuring a convenient and comfortable stay.

Weekly Housekeeping and Parking
Benefit from free weekly housekeeping services and complimentary onsite parking, making your stay hassle-free and providing added convenience during your visit.

Book now to experience a comfortable and convenient extended stay at Extended Stay America - Charlotte - Pineville - Park Rd. and explore nearby attractions like Carowinds and the Billy Graham Library.

Important information:

Please note that only weekly "Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 480 reviews
Cleanliness: 5.58
Service: 9.05
Location: 8.59
Room Quality: 6.04
Amenities: 6.57
Value for Money: 7.03
Food and Beverage: 5.58
Overall Experience: 7.55
P
Pete • family_with_children • us
7
Pros:

It's location

Cons:

Can't think of anything

2026-02-11 • via Nuitee
B
Bates • family_with_children • us
7
2026-02-09 • via Nuitee
V
Vivek • couple • us
8
2026-02-08 • via Nuitee
J
Julian • solo_traveller • us
10
2026-01-30 • via Nuitee
C
Courtney • solo_traveller • us
8
2026-01-26 • via Nuitee
B
BELKYS STEPHANY LOPEZ RAMIREZ • family_with_children • us
10
2026-01-19 • via Nuitee
J
Jakeia • family_with_children • us
1
Awful
Cons:

My room was riddled with cockroaches and it smelled of mold. I was moved another room that also had dead cockroaches in the bathroom. They tried to move me to another room, however it also had dead cockroaches in it. I will never stay there again.

2026-01-19 • via Nuitee
T
Tim • solo_traveller • us
1
2026-01-15 • via Nuitee
H
Han • family_with_children • us
1
Pros:

Location

Cons:

Cockroaches were found in the first room and had to switch the room late at night, but the same issue was noted.

2026-01-15 • via Nuitee
K
Kavish Goplani • solo_traveller • us
7
2026-01-06 • via Nuitee
J
Joshua • couple • us
8
2025-12-30 • via Nuitee
M
Marques • couple • us
10
Pros:

Clean room, friendly and helpful staff. Quiet. I had a peaceful time

2025-12-29 • via Nuitee
M
Maria • family_with_children • us
1
2025-12-26 • via Nuitee
O
Olajuwon • solo_traveller • us
10
2025-12-24 • via Nuitee
O
Olajuwon • couple • us
10
2025-12-22 • via Nuitee
T
Tyra • couple • us
6
2025-12-21 • via Nuitee
P
Paul • couple • us
9
2025-12-19 • via Nuitee
P
Perkins • couple • us
10
Pros:

Price

Cons:

House keeping

2025-12-13 • via Nuitee
D
Dinoto • solo_traveller • us
8
2025-12-12 • via Nuitee
A
Alejandro • couple • ar
7
2025-12-09 • via Nuitee