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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Fully Equipped Kitchens
Each room at Extended Stay America - Charlotte features a fully equipped kitchen with a stovetop, microwave, and fridge, perfect for longer stays and self-catering needs.
Convenient Amenities
Enjoy free WiFi, a 24-hour front desk, and a complimentary grab-and-go breakfast featuring a variety of options like breakfast bars, muffins, and hot cereal, ensuring a convenient and comfortable stay.
Weekly Housekeeping and Parking
Benefit from free weekly housekeeping services and complimentary onsite parking, making your stay hassle-free and providing added convenience during your visit.
Book now to experience a comfortable and convenient extended stay at Extended Stay America - Charlotte - Pineville - Park Rd. and explore nearby attractions like Carowinds and the Billy Graham Library.
Please note that only weekly "Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
the coffee was good
The only good thing I can say is that the night clerk was very nice and accommodating. It was obvious he felt bad about the situation. He even offered to clean the room himself. I did not want him to because I felt more comfortable doing it myself, but it was kind of him to offer.
The room was not cleaned between the person and me before I arrived. The bed sheets had hair and dirt on them; one of the pillows did not even have a pillowcase. The bathroom was gross. There was dried urine on the toilet seat, blood in the sink, and the shower was dirty with hair and scum. I was so tired when I arrived; I only wanted to sleep, but instead I was asked to bring the sheets downstairs and given new ones to make the bed myself. The dust on the counters and in the bathroom was so bad that I had to clean the room before I could rest. The clerk was very nice and offered to clean the room for me, but I felt like the only way I could know it was clean was to do it myself. I was given a rag and some cleaner, and I could clean the room. I showed the clerk the filthy rag, and he agreed it was bad and said, "It looks like they did not even clean that room."Before check-out, I even discovered a bloody gauze. The morning clerk did not believe me until I showed him. Once he saw it, he recoiled and said, "Eww". This was the worst hotel experience I ever had. I could not rest. I was more exhausted when I left than when I arrived. I did not eat breakfast because I did not trust the establishment's cleanliness. I will never stay here again, or at any other Extended Stay America Suites.
Not even a glass of water!
How quiet and secluded the area was and the workers were very nice
the bathroom was not the cleanest
The room was ok but they forgot to take the trash out and there was dead roaches in there
I was grateful to have somewhere to rest.
I was very disappointed in the check-in process and the things and people I saw while checking into the hotel. I traveled with family and had to be switched due to the room not being clean, the smell of smoke and other disturbing smells were in the hallway as we walked to our room.
Great stay
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