Extended Stay America Suites - Charlotte - Pineville - Park Rd

Hotels
•
Extended Stay America Suites
7 (518 reviews)
10930 Park Road , Charlotte , US
+1 704-341-0929

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
5.58
Several reviews highlighted issues such as cockroaches, bad odors, mold, and cleanliness concerns.
Service
9.05
Most reviews praised the friendly and helpful staff.
Location
8.59
Guests appreciated the convenient location near food options and nearby Starbucks.
Room Quality
6.04
Comments noted comfort but also significant issues like bad smells and maintenance problems.
Amenities
6.57
Mixed feelings on amenities, with complaints about the breakfast and some amenities not functioning.
Value for Money
7.03
Guests had varied opinions, with mentions of high prices and issues during the stay.
Food and Beverage
5.58
Many reviews pointed to the breakfast being subpar or lacking.
Overall Experience
7.55
The average sentiment was neutral to positive, with notable service mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:22

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America - Charlotte features a fully equipped kitchen with a stovetop, microwave, and fridge, perfect for longer stays and self-catering needs.

Convenient Amenities
Enjoy free WiFi, a 24-hour front desk, and a complimentary grab-and-go breakfast featuring a variety of options like breakfast bars, muffins, and hot cereal, ensuring a convenient and comfortable stay.

Weekly Housekeeping and Parking
Benefit from free weekly housekeeping services and complimentary onsite parking, making your stay hassle-free and providing added convenience during your visit.

Book now to experience a comfortable and convenient extended stay at Extended Stay America - Charlotte - Pineville - Park Rd. and explore nearby attractions like Carowinds and the Billy Graham Library.

Important information:

Please note that only weekly "Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

7
Based on 518 reviews
Cleanliness: 5.58
Service: 9.05
Location: 8.59
Room Quality: 6.04
Amenities: 6.57
Value for Money: 7.03
Food and Beverage: 5.58
Overall Experience: 7.55
L
Lashawn • extended_group • us
3
Uncomfortable
Pros:

There was no breakfast. The bathroom had a smell like it was a sewage issue..bathtub looked like it had mold. The toilet was stopped up up needed a plunger. My kids ended up feeling sick, started to trigger their asthma. Had to check out.

Cons:

I didn’t like anything

2026-11-06 • via Nuitee
J
Juwan • solo_traveller • us
10
2026-11-05 • via Nuitee
M
Mariah • family_with_children • us
1
2026-11-04 • via Nuitee
T
Tatyana • couple • us
1
Don’t stay here unless you HAVE to
Pros:

Location was convenient.

Cons:

Rude staff, given dirty room that someone was already staying in, smelt hallways, smoke smelling room (non-smoking room booked), no hospitality at all.

2026-11-02 • via Nuitee
R
Rachel • family_with_children • us
7
2026-11-02 • via Nuitee
D
Doug • solo_traveller • us
4
2026-10-24 • via Nuitee
J
Jeffrey • family_with_children • us
1
Pros:

Some reasdent started a fire on second floor. The staff behind the desk appeared not to be phased. The room was substandard and dirty. Asked for a refund and staff member told us. Come back and talk to manager there was nothing he could do.
When I returned in am. Morning staff member was unaware of any fire.

Cons:

Staff not caring room was filthy bathtub had a scummering around it. Floor in room requires sweeping

2026-10-19 • via Nuitee
A
Aziz • couple • us
4
2026-10-12 • via Nuitee
D
Daniel • solo_traveller • at
1
2026-10-11 • via Nuitee
B
Brian • family_with_children • us
6
2026-10-10 • via Nuitee
N
Nesmith • solo_traveller • us
10
Pros:

The entire staff are really great fast and whatever you need no hesitation

Cons:

It could be more clean as far as the restrooms

2026-10-09 • via Nuitee
M
Matt • solo_traveller • us
9
2026-10-08 • via Nuitee
D
D • solo_traveller • us
4
Pros:

It was quiet

Cons:

There's no one working the front desk after 11, rooms are subpar, bathroom was gross hair still on walls of shower, appliances and furniture old & falling apart

2026-10-08 • via Nuitee
E
Egor • couple • us
1
2026-10-07 • via Nuitee
T
Thorpe • solo_traveller • us
8
Pros:

Great staff

2026-09-18 • via Nuitee
K
Keeyamah • solo_traveller • us
1
2026-09-17 • via Nuitee
M
Maria • family_with_children • us
7
2026-09-17 • via Nuitee
A
AARON • solo_traveller • us
10
Pros:

The staff was great!!

Cons:

Everything was good, would be nice to have a better choice for breakfast items

2026-09-16 • via Nuitee
E
Erin • solo_traveller • us
10
Great stay
Pros:

Location
Clean
Close to good restaurants

Cons:

Friendly staff
Key access

2026-09-15 • via Nuitee
M
Margaret • solo_traveller • us
5
It was ok for a night
Pros:

Cheap price, friendly person who checked us in. It was also close to several restaurants

Cons:

Had a musty smell, no 24 person at front desk. Overheard someone say they saw roaches in her room when I was checking out

2026-09-14 • via Nuitee