MainStay Suites Raleigh - Cary

Hotels
•
Main Stay Suites
6.5 (432 reviews)
1020 Buck Jones Road , Raleigh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Pet friendly
Location
Cons:
Dirty rooms
No breakfast

Categories

Cleanliness
4.39
Numerous mentions of dirty rooms and unclean bathrooms.
Service
7.86
Staff was noted as nice, but management issues were implied.
Location
8.4
Convenient and accessible location as per several reviews.
Room Quality
5.35
Multiple complaints about outdated appliances and comfort.
Amenities
6.38
Limited amenities offered, but some positives were noted.
Value for Money
7.34
Price was appreciated but not in alignment with quality.
Food and Beverage
5.39
No breakfast or dining options provided for guests.
Overall Experience
6.86
Overall disappointing stay but included some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:28

Property Description

Convenient Location and Amenities
The MainStay Suites Raleigh – Cary, located just off Interstate 40, offers a daily continental breakfast, a fitness centre, and kitchenette-equipped studios for a comfortable stay.

Comfortable Studios with Kitchenettes
Each non-smoking studio features free Wi-Fi, a cable TV, DVD player, and a kitchenette with essential appliances, perfect for short or extended stays.

Additional Guest Services
Guests can enjoy complimentary Wi-Fi, access to a guest launderette, a snack shop on-site, and a 24-hour reception for any assistance needed.

Book your stay at MainStay Suites Raleigh – Cary for a convenient and comfortable hotel experience near shopping, dining, and entertainment options.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets please note that only dogs are allowed (Max 75lbs), but not cats. There is a $50USD nonrefundable deposit for pets per stay plus $10USD per pet, per night. 2 Pets per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.5
Based on 432 reviews
Cleanliness: 4.39
Service: 7.86
Location: 8.4
Room Quality: 5.35
Amenities: 6.38
Value for Money: 7.34
Food and Beverage: 5.39
Overall Experience: 6.86
M
Monteen • couple • us
8
It was comfortable, clean with no bugs the tub
Cons:

The tub had a backflow. It was backed up with water after showering. I couldn't keep it clean

2026-02-14 • via Nuitee
M
Michael • family_with_children • us
10
Perfect for what it cost
Pros:

Super friendly, clean. No issues

2026-01-31 • via Nuitee
T
Tiera • solo_traveller • us
8
Pros:

Spacing in the room , location

Cons:

No breakfast

2026-01-26 • via Nuitee
N
NyAsia • couple • us
10
2026-01-22 • via Nuitee
C
Caitlin • extended_group • us
3
2026-01-20 • via Nuitee
G
Grace • extended_group • us
1
2026-01-19 • via Nuitee
M
Michael • solo_traveller • us
9
2026-01-19 • via Nuitee
M
Madison • couple • us
3
Cons:

The first night was an okay stay no issues with staff or getting checked in. Came back after a long day Saturday to find a cockroach on our pillows…

2026-01-19 • via Nuitee
H
Hannah • couple • us
4
2026-01-19 • via Nuitee
D
Darrie • extended_group • us
10
Stay was great,location wonderful easy to get around
Pros:

Staff was pleasant and very friendly

Cons:

Parking wasn't great

2026-01-16 • via Nuitee
R
Robert • couple • us
7
Pros:

It was very quiet and comfortable

Cons:

The plumbing is trash

2026-01-13 • via Nuitee
G
Green • family_with_children • us
1
2026-01-12 • via Nuitee
S
Steve • solo_traveller • us
1
1 out of 10
Pros:

Not much to say about good

Cons:

The room was filthy there was leftover trash from whoever was in there before so they obviously didn't clean the room the molding around the side of the bedroom was didn't look good it's just a filthy looking Place overall in the room there's no silverware or cooking pan the remote had no new batteries in it so I had to go downstairs and replace the batteries they didn't check the room out before they rented it to me it's obvious I wouldn't recommend this place to anybody I didn't get a first floor room that I requested and I'm having to go to the third floor the floors are dirty you should see my socks

2026-01-05 • via Nuitee
B
Brittany • family_with_children • us
8
2026-01-03 • via Nuitee
R
Robert • couple • us
8
2025-12-30 • via Nuitee
A
Amoye • couple • us
3
2025-12-15 • via Nuitee
R
Robert • couple • us
7
2025-12-15 • via Nuitee
V
Vickii • solo_traveller • us
1
2025-12-04 • via Nuitee
A
Angela • couple • us
10
We checked in late Thursday checking out Saturday morning. The property was nice. Pet friendly which is always a plus, a
Pros:

Loved it was pet friendly. Well kept. Other guest dogs were not a problem
Room had no odor of dogs previously which was nice! Very cute place to stay. Well kept didn’t have to travel more then 10 minutes anywhere we had to go, with family plans, which was nice. No airport noise, very minimal train noise.

Cons:

We arrived late so we didn’t get to fully inspect the room until the morning. The underneath of the bed had trash left under it. I brought this to the attention of the front desk clerk upon checkout. She seemed like she would have it taken care of. Other than that, the room was clean and neat!

2025-12-03 • via Nuitee
B
bixun • solo_traveller • us
7
2025-11-23 • via Nuitee