MainStay Suites Raleigh - Cary

Hotels
•
Main Stay Suites
6.5 (446 reviews)
1020 Buck Jones Road , Raleigh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Pet friendly
Location
Cons:
Dirty rooms
No breakfast

Categories

Cleanliness
4.39
Numerous mentions of dirty rooms and unclean bathrooms.
Service
7.86
Staff was noted as nice, but management issues were implied.
Location
8.4
Convenient and accessible location as per several reviews.
Room Quality
5.35
Multiple complaints about outdated appliances and comfort.
Amenities
6.38
Limited amenities offered, but some positives were noted.
Value for Money
7.34
Price was appreciated but not in alignment with quality.
Food and Beverage
5.39
No breakfast or dining options provided for guests.
Overall Experience
6.86
Overall disappointing stay but included some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:28

Property Description

Convenient Location and Amenities
The MainStay Suites Raleigh – Cary, located just off Interstate 40, offers a daily continental breakfast, a fitness centre, and kitchenette-equipped studios for a comfortable stay.

Comfortable Studios with Kitchenettes
Each non-smoking studio features free Wi-Fi, a cable TV, DVD player, and a kitchenette with essential appliances, perfect for short or extended stays.

Additional Guest Services
Guests can enjoy complimentary Wi-Fi, access to a guest launderette, a snack shop on-site, and a 24-hour reception for any assistance needed.

Book your stay at MainStay Suites Raleigh – Cary for a convenient and comfortable hotel experience near shopping, dining, and entertainment options.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets please note that only dogs are allowed (Max 75lbs), but not cats. There is a $50USD nonrefundable deposit for pets per stay plus $10USD per pet, per night. 2 Pets per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.5
Based on 446 reviews
Cleanliness: 4.39
Service: 7.86
Location: 8.4
Room Quality: 5.35
Amenities: 6.38
Value for Money: 7.34
Food and Beverage: 5.39
Overall Experience: 6.86
M
Marquita • couple • us
1
2026-04-05 • via Nuitee
O
Ordono • family_with_children • cr
10
Pros:

Affordability

Cons:

Everything was fine

2026-04-02 • via Nuitee
B
Becky • family_with_children • us
3
Pros:

It was about 15 minutes from airport.

Cons:

It was very dirty. Staff was not friendly. Loud slamming doors with people yelling in the hallway. Ambulance in parking lot when arriving. We needed to bring own cleaning wipes, food under furniture, stuff dripping down walls, door handles sticky.

2026-03-24 • via Nuitee
J
Jalesa • extended_group • us
1
The stay was awful. They did not have the room I requested which I booked months in advance. The room was awful and very
Pros:

I liked that the property was close by.

Cons:

The rooms were nasty. There was dried up food spilled on the floor. Hair was all over the bathroom floor. Hair in the tub. Food crumbs on the couch bed and stains. The room smelled awful. Hair was in the sink.

2026-03-23 • via Nuitee
T
Tiamony • solo_traveller • us
1
Very dirty, stains on towels & etc
Pros:

The staff was polite

Cons:

The place was nasty, it was food next to my fridge, roaches in the lights & floor, dishwasher filled with water & mold on dirty dishes and stains on towels / kitchen mit.

2026-03-23 • via Nuitee
D
Danna • couple • us
1
It was okay and there were rude guests being loud all night talking loud and making noises.
Pros:

It was a decent location and I like that it had a kitchen.

Cons:

I called and told them that I will be arriving late due to an 8 hour drive and they made me pay again after I already paid through booking.com.

2026-03-20 • via Nuitee
R
Reyes • couple • us
10
Nice
Pros:

Everything was nice

Cons:

Very clean and every body was nice

2026-03-19 • via Nuitee
C
Charlotte • couple • us
7
2026-03-18 • via Nuitee
A
Amber • solo_traveller • us
4
I didn't stay because of how unclean it looked.
Pros:

Room was nice size

Cons:

It didn't look as clean and appliances looked old. The elevator was out of order, also there was no tap for the pay option.

2026-03-13 • via Nuitee
C
cheryl • extended_group • us
10
We lost my bank card and staff did not care.
Cons:

Staff

2026-03-09 • via Nuitee
R
Richard • family_with_children • us
10
2026-03-06 • via Nuitee
J
Juan • family_with_children • us
6
2026-02-26 • via Nuitee
M
Marsha • solo_traveller • us
8
2026-02-26 • via Nuitee
E
Edith • couple • us
1
Cons:

No hot water to shower with

2026-02-22 • via Nuitee
M
Monteen • couple • us
8
It was comfortable, clean with no bugs the tub
Cons:

The tub had a backflow. It was backed up with water after showering. I couldn't keep it clean

2026-02-14 • via Nuitee
M
Michael • family_with_children • us
10
Perfect for what it cost
Pros:

Super friendly, clean. No issues

2026-01-31 • via Nuitee
T
Tiera • solo_traveller • us
8
Pros:

Spacing in the room , location

Cons:

No breakfast

2026-01-26 • via Nuitee
N
NyAsia • couple • us
10
2026-01-22 • via Nuitee
C
Caitlin • extended_group • us
3
2026-01-20 • via Nuitee
G
Grace • extended_group • us
1
2026-01-19 • via Nuitee