MainStay Suites Raleigh - Cary

Hotels
•
Main Stay Suites
6.5 (508 reviews)
1020 Buck Jones Road , Raleigh , us
+1 919-468-4222

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Pet friendly
Location
Cons:
Dirty rooms
No breakfast

Categories

Cleanliness
4.39
Numerous mentions of dirty rooms and unclean bathrooms.
Service
7.86
Staff was noted as nice, but management issues were implied.
Location
8.4
Convenient and accessible location as per several reviews.
Room Quality
5.35
Multiple complaints about outdated appliances and comfort.
Amenities
6.38
Limited amenities offered, but some positives were noted.
Value for Money
7.34
Price was appreciated but not in alignment with quality.
Food and Beverage
5.39
No breakfast or dining options provided for guests.
Overall Experience
6.86
Overall disappointing stay but included some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:28

Property Description

Convenient Location and Amenities
The MainStay Suites Raleigh – Cary, located just off Interstate 40, offers a daily continental breakfast, a fitness centre, and kitchenette-equipped studios for a comfortable stay.

Comfortable Studios with Kitchenettes
Each non-smoking studio features free Wi-Fi, a cable TV, DVD player, and a kitchenette with essential appliances, perfect for short or extended stays.

Additional Guest Services
Guests can enjoy complimentary Wi-Fi, access to a guest launderette, a snack shop on-site, and a 24-hour reception for any assistance needed.

Book your stay at MainStay Suites Raleigh – Cary for a convenient and comfortable hotel experience near shopping, dining, and entertainment options.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets please note that only dogs are allowed (Max 75lbs), but not cats. There is a $50USD nonrefundable deposit for pets per stay plus $10USD per pet, per night. 2 Pets per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Location

Guest Reviews

6.5
Based on 508 reviews
Cleanliness: 4.39
Service: 7.86
Location: 8.4
Room Quality: 5.35
Amenities: 6.38
Value for Money: 7.34
Food and Beverage: 5.39
Overall Experience: 6.86
G
Geneva • couple • us
8
2026-08-27 • via Nuitee
A
Angela • couple • us
7
Pros:

Location is awesome and having a kitchenette was cool. Full size fridge. This would be useful for an extended stay.

Cons:

They did not offer breakfast

2026-08-27 • via Nuitee
G
Geneva • couple • us
3
2026-08-27 • via Nuitee
G
Geneva • couple • us
3
2026-08-27 • via Nuitee
K
Kelly • solo_traveller • us
1
Gross
Pros:

Nothing

Cons:

The smell, the cleanliness, the staff, everything.

2026-08-22 • via Nuitee
A
Anne marie • solo_traveller • us
5
Not clean
Pros:

It was not the best.

Cons:

Not very clean, loud arguing neighbors all in the night, and like really not clean dont check under the bed its a nightmare

2026-08-11 • via Nuitee
D
Dallis • couple • us
2
Horrible experience, would recommend avoiding if possible. Pretty gross experience to keep it light.
Pros:

It was priced reasonably, should be less per night for the quality. The staff are amazing, they do their best but that’s about all I can say.

Cons:

F I L T H Y. This was the nastiest hotel that I’ve stayed in, as you might assume from that statement I’ve been lucky to never have a horror story about a room or hotel. This tested my patience, if I would’ve been able to change my hotel I would have but unfortunately I couldn’t do I had to stick it out. There were roaches in the light fixtures, a CRACK pipe in the stair case, it smelled like smoke, the bed sheets were disgusting I had to request new ones immediately, I didn’t have wash cloths in the bathroom and they charge a fee if you don’t bring the used items down. Thankfully the guy working was only moderately annoyed and didn’t charge me for them, but guess what, they were stained. I would say avoid this at all costs unless you are booking last minute and need a place to take your pets until you can find a better place. You can tell this was a nice place once upon a time but it’s been ran down now.

2026-08-11 • via Nuitee
N
Naomi • solo_traveller • us
3
Decent
Pros:

Location

Cons:

Dirty and room smelled like wet dog

2026-08-10 • via Nuitee
S
Shareef • extended_group • us
6
2026-08-08 • via Nuitee
N
Natasha • couple • us
10
2026-08-07 • via Nuitee
A
Adrien • family_with_children • fr
5
Nice room but disappointing for equipments
Pros:

Room with a small kitchen

Cons:

We were 4 but had only dishes and towel for 2. No pot in the kitchen.
No curtain for the shower

2026-08-07 • via Nuitee
M
Michael • solo_traveller • ug
7
2026-08-05 • via Nuitee
M
Michael • solo_traveller • us
7
2026-08-03 • via Nuitee
M
Mark • couple • us
10
It was a good value for me
Pros:

The location

2026-07-25 • via Nuitee
G
Gina • family_with_children • us
10
2026-07-25 • via Nuitee
H
HOWARD • solo_traveller • us
7
2026-07-24 • via Nuitee
E
Elden • solo_traveller • us
10
2026-07-22 • via Nuitee
E
Elden • solo_traveller • us
10
2026-07-15 • via Nuitee
C
Christine • solo_traveller • us
10
2026-07-15 • via Nuitee
S
Suzanne • solo_traveller • us
1
Horrific stay. Will NEVER stay at this facility anywhere in the world. Poor corp. culture.
Pros:

The location as related to the purpose for my trip.

Cons:

Walked into a filthy room. The unprofessional staff, the facilities, so many things were inoperable. Not clean. Had to contact Booking.com x4 in the first 6 hours. Still waiting for resolution.

2026-07-13 • via Nuitee