Sonesta Simply Suites Philadelphia Mount Laurel

Hotels
Sonesta Hotels
6.8 (586 reviews)
4000 Crawford Place , Mount Laurel , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Cons:
Dirty carpets
Limited amenities
Service inconsistency

Categories

Cleanliness
4.94
Multiple reviews noted dirty rooms, old carpets, and insufficient cleaning.
Service
8.41
Staff were noted as friendly, though service availability was inconsistent.
Location
7.95
Centrally located, but limited dining options nearby.
Room Quality
5.9
Rooms had issues with cleanliness and maintenance but were comfortable.
Amenities
5.93
Limited amenities mentioned; some items were reported as broken.
Value for Money
7.89
Reasonable for the price, but issues detract from value.
Food and Beverage
5.94
No food options on site; limited availability for snacks.
Overall Experience
7.41
Mixed experiences overall, with significant issues affecting stay quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:03

Property Description

Spacious All-Suite Accommodations
Located in the bustling business district of Mount Laurel, New Jersey, our all-suite hotel offers guests spacious rooms with full kitchens, perfect for extended stays or quick getaways. Enjoy the convenience of free high-speed internet during your stay.

Modern Amenities for Your Comfort
Experience thoughtful amenities such as modern fitness facilities and outdoor BBQ grills during your time at Sonesta Simply Suites Philadelphia Mount Laurel. Each suite comes with a fully equipped kitchen including microwaves, refrigerators, and coffeemakers for your convenience.

Convenient Location for Business and Leisure
Whether you're here for work or play, our pet-friendly hotel is ideally situated near key businesses like Liberty Mutual and GE. Explore nearby attractions in downtown Philadelphia, including the iconic Liberty Bell, just a short drive away.

Book your stay at Sonesta Simply Suites Philadelphia Mount Laurel for a comfortable and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of $75 fee per stay for stays up to 7 nights; $25 per week thereafter. A maximum of 2 pet(s) per room is allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.8
Based on 586 reviews
Cleanliness: 4.94
Service: 8.41
Location: 7.95
Room Quality: 5.9
Amenities: 5.93
Value for Money: 7.89
Food and Beverage: 5.94
Overall Experience: 7.41
P
patricia couple us
10
2026-01-19 via Nuitee
P
patricia couple us
10
2026-01-19 via Nuitee
P
patricia couple us
10
2026-01-19 via Nuitee
A
Ahmed family_with_children ly
10
2026-01-12 via Nuitee
N
Nicole family_with_children us
9
2026-01-07 via Nuitee
R
Revolorio Quiñonez family_with_children gt
6
Creo que esta descuidado pero se puede mejorar
Pros:

solo la ubicacion, lo centros comerciales.

Cons:

Bueno la habitacion estava sucia la alfombra en muy mal estado, el aseo en la habitacion casi nunca lo hacian en 23 dias 2 beces hicieron el aseo habian cucarachas en la cosina el microhondas principal no funciona creo que esta descuidado.

2025-12-31 via Nuitee
J
Jordan solo_traveller us
9
2025-12-29 via Nuitee
P
Patricia family_with_children us
4
Good hotel
Pros:

The room was clean, and everything I needed to cook with, but I didn't use it, that was comfortable so were the pillows it was clean.

Cons:

I had no shower curtains. No coffee pot. The room only had one towel, one washcloth. Had to go ask for more see now there are two of us. I have never seen anything like that before. The hotels I stayed in always had abundance of towels and washcloths. Rooms always had coffee pots, in shower curtains.

2025-12-28 via Nuitee
S
Savannah couple us
7
2025-12-06 via Nuitee
A
Amanda couple us
1
Do not waste your money. Scam. False Advertising! Pictures don't match in person
Pros:

The only decent thing about this stay was the comfort of the mattress.

Cons:

This hotel is a complete scam and lie. They advertise really nice pictures of clean and quality rooms, a lovely fitness center, big laundry room, and an area for snacks. In person this is a lie! Rooms did not match the pictures at all. The hotel smelled horrible as soon as you walked in. My remote for the tv was missing batteries. Dog Poop covered the entire grass area outdoors. Of the 8 laundry machines... 2 worked.

2025-12-05 via Nuitee
M
McDowell couple us
1
Cons:

My experience with this hotel is horrible. The way they treat their guest is despicable. I will be pressing a lawsuit. Do not stay here.

2025-12-02 via Nuitee
K
Krystal solo_traveller us
6
Meh…. It was a place to lay my head but the over all smell and the fact that things stopped working and didn’t get addre
Pros:

The bed was comfortable and it was centrally located to various highways, gas stations, restaurants and more.

Cons:

The minute you walk in, it smells bad. Old carpet and what smells like old food. The carpets in the halls have questionable stains and rips and marks. The elevator stopped working 2 days in and was never fixed for the remaining 3 nights I was there. The bathroom towels barely cover your body and they only provided one.

There was no back up toilet paper and the tissues were pulled out and made into a weird pile on top of the box. The conditioner dispenser didn’t work. The soap in the shower was basically liquid dish soap and left a weird residue on my skin. There was shower gel behind the bathroom door (not in the shower) about 10 feet from the shower. That also didn’t work when found and attempted.

One afternoon the lights in the room went out and came back on but the hallways lights went out and it was very dark for a while. It eventually got fixed though.

The place just felt like it was an old hotel that was falling apart and a new business with a new sign moved in and made zero attempt to clean it upgrade or do any upkeep. It was equivalent to the vibe of a motel6 or something with a slightly nicer bed. The overall smell walking in really was rough everytime though.

The staff was ok. Nice but never at the front desk. Always had to ring the bell to have them come out. I probably won’t stay here again but I’d pick it over a motel.

2025-11-17 via Nuitee
R
Raquel solo_traveller us
8
It was good. I would stay there again. Staff was very friendly and the room was clean & comfy.
Pros:

The rug was a bit tattered and there is nothing around there to eat, so you need to Uber or Doordash in, but the room was super clean and the bed was very comfortable.

Cons:

Which they had more food/snacks available

2025-10-20 via Nuitee
S
Silene family_with_children us
9
2025-10-13 via Nuitee
U
Umang
2
Pros:

Weird smell the moment you walk into the hotel. Room had stains on the headboard. Musty smell in the room. Carpet in bad condition. TV and remote never worked. Property and rooms need major uplift and cleanliness of room should be a number one priority of the hotel manager/owner. I would not recommend this hotel.

2025-10-12 via Nuitee
C
Cynthia family
10
Pros:

Staff was pleasant.

2025-10-11 via Nuitee
R
Raymond family_with_children us
8
decent, would try again.
Pros:

nice room, could use some updating and maintenance.

Cons:

the fan on a/c was noisy, too loud to sleep. had to open window.

2025-10-08 via Nuitee
L
Linda partner
10
Pros:

Clean and comfortable room, comfortable bed, full refrigerator with ice maker--an overall pleasant stay.

2025-10-02 via Nuitee
L
Lyle
10
Pros:

👍

2025-10-01 via Nuitee
M
Mohamad
4
Pros:

Property is old and the room was not that clean the carpet was tore out and bedsheet was kinda of dirty like never been clean towels was not enough no housekeeping that clean the thrash or even give a new towels...honestly i don't like the environment of the hotels itself old and dirty...i don't think that will be something for me to stay again at that hotel hallway smell so bad...

2025-09-28 via Nuitee