Hotel Jefe at Ojos Locos

Hotels
Independent
7.6 (351 reviews)
3227 Civic Center Drive, North Las Vegas, Nevada, 89030 , North Las Vegas , US

Pets allowed

Facilities

Sportsbook
Front entrance ramp
Express check-out
Nightclub
24-hour front desk
Express check-in/check-out
Casino
Designated smoking area
Outdoor pool - seasonal
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for budget travelers
Comfortable beds
Cons:
Lack of cleanliness
Poor food quality
Inattentive service

Categories

Cleanliness
5.74
Multiple reviews mentioned that rooms were not clean, with stained sheets and unpleasant odors.
Service
8.71
Staff is generally described as friendly and accommodating, though there were instances of inattentive service.
Location
7.25
Location received mixed reviews, with comments on it being sketchy and not matching expectations.
Room Quality
7.2
Rooms did not meet expectations based on online pictures, some guests reported discomfort.
Amenities
8.73
Positive mentions of the casino and bars; overall amenities were appreciated by guests.
Value for Money
9.19
Value was highlighted as reasonable for the price, especially for budget travelers.
Food and Beverage
6.24
Food quality received negative feedback, with complaints about taste and service.
Overall Experience
7.71
Guests have mixed feelings, generally a decent experience but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:48

Property Description

Exciting Casino Experience:
Head straight for the casino at Hotel Jefe at Ojos Locos for a thrilling night of entertainment. Alternatively, unwind at the nightclub or cool off in the seasonal outdoor pool.

Dining and Amenities:
Indulge in delicious Mexican cuisine at Ojos Locos restaurant with a lively bar/lounge atmosphere. Enjoy the convenience of express check-out, a 24-hour front desk, and multilingual staff. Free onsite self-parking is available.

Comfortable Accommodations:
Relax in one of the 85 guestrooms with LCD televisions, complimentary wireless internet, and cable programming. The rooms also feature spacious bathrooms with complimentary toiletries and hair dryers for your comfort.

Experience the best of North Las Vegas at Hotel Jefe at Ojos Locos, ideally located near major attractions. Book now for an unforgettable stay!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAS

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.6
Based on 351 reviews
Cleanliness: 5.74
Service: 8.71
Location: 7.25
Room Quality: 7.2
Amenities: 8.73
Value for Money: 9.19
Food and Beverage: 6.24
Overall Experience: 7.71
J
Janice
6
Pros:

stayed for 1 night. The hotel hallway needs new carpet. The room is ok for the price, very basic. shower is bad, need to change the shower head, tub does not drain properly. hallway smells like smoke.

2025-10-12 via Nuitee
L
Lillian
10
Pros:

Still wishing they had a handicap bathroom shower pet friendly room. But rooms are always clean and staff is great. They pet friendly and have a dog park which is fantastic and important to us. I always see security in parking area which is awesome

2025-10-12 via Nuitee
B
Bob partner
2
Pros:

We checked in, saw the room and, because we were placed in the farthest room from the elevator on the 2nd floor; we decided not to stay. My husband has knee issues and cannot walk that far. I asked mgmt for a refund and was refused because we had booked through a 3rd party. Not in a good neighborhood either

2025-10-12 via Nuitee
P
Pamela
10
Pros:

This is a nice hotel, comfy bed and clean room. The walk in shower was awesome… spacious. A good place to stay. We will definitely consider this hotel again 😃

2025-10-11 via Nuitee
M
Maria family
8
Pros:

Clean room

2025-10-11 via Nuitee
J
Jon
8
Pros:

Good enough.

2025-10-10 via Nuitee
B
Brenda
10
Pros:

I loved everything about this little hotel/restaurants/casino combo. Everything was shiney! The parking lot is well lit, has security patrol and cameras. The halls in the hotel have cameras. The restaurant food is DELICIOUS! They welcomed my dogs and even provided a little fenced dog park. I didn't leave the property during my stay, there was no need to go anywhere else!

2025-10-10 via Nuitee
R
Rekita partner
10
Pros:

It was cool for what it was. Also the staff was very pleasant and accommodating

2025-10-10 via Nuitee
D
David
8
Pros:

Easy to get in and out, tight security.
It was basic but clean.

2025-10-09 via Nuitee
L
Luis
6
Pros:

Cleaning can be improved. While the sheets and the sheets restroom were clean, the carpet was noticeably dirty. There was no internetdu

2025-10-08 via Nuitee
W
William
10
Pros:

Clean room. Easy parking. Great menu and amazing sports TV. Got to see my nfl team win on giant screen!

2025-10-08 via Nuitee
T
Tom and Pam partner
10
Pros:

Love this hotel.

2025-10-08 via Nuitee
A
ANAROSA family
2
Pros:

I bet we’re clean, but the room had a funky smell so it look old not so nice

2025-10-07 via Nuitee
K
Keysi
10
Pros:

Hotel bueno

2025-10-07 via Nuitee
I
Idres
2
Pros:

No

2025-10-06 via Nuitee
B
Bruce
8
Pros:

Clean room, comfortable bed

2025-10-06 via Nuitee
S
Shawn
8
Pros:

The staff here are friendly and have a sense of humor, the room was clean, but there's a visible gap at the bottom of the room door that bled light into the room at night. Likewise, the curtains did the same thing, I had to rearrange chairs to hold the curtains closed against the wall. The room had a strong chemical odor, but it wasn't overbearing and it made the room feel a bit cleaner. The bed was okay, the sheets were very clean and had no visible staining or critters, so that was a relief. However, I'm not the intended demographic and that was evidenced by the other guests and hotel staff, but I was certainly made to feel welcome, so good job to their staff. I probably wouldn't stay here again just because it's really out of the way from most things that a person does while in Las Vegas.

2025-10-06 via Nuitee
S
Shanna family
8
Pros:

Very friendly staff. If you like casinos without all the hustle and bustle of the strip this is a good place.

2025-10-06 via Nuitee
J
Jorge partner
10
Pros:

Clean room, easy access from the freeway

2025-10-04 via Nuitee
C
Carl family
8
Pros:

Clean, friendly service , free parking

2025-10-04 via Nuitee