The Ritz-Carlton, Pune

Hotels
The Ritz-Carlton Company, L.L.C
9.8 (450 reviews)
Golf Course Square, Airport Road, Yerwada , Pune , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Delicious food
Great location
Clean and well-maintained rooms
Cons:
Issues with pillow firmness
Low water pressure in health faucet

Categories

Cleanliness
9.9
The room was well maintained and welcoming, reflecting high standards of cleanliness.
Service
10
Exceptional service from staff, with specific praise for Chetan and Kanchan, who went above and beyond.
Location
9.9
Excellent location with a great view, close to Pune International Airport.
Room Quality
9.4
Spacious and immaculately maintained rooms with luxurious amenities.
Amenities
9.9
World-class amenities with high-quality toiletries and a variety of options in the club lounge.
Value for Money
9.4
A true 5 star experience justifying the price paid.
Food and Beverage
9.9
Food was delicious with a wide variety and high quality.
Overall Experience
10
An exceptional experience with outstanding service, cleanliness, and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:01

Property Description

Luxurious Accommodation
Indulge in luxury at The Ritz-Carlton, Pune, located just 4 km from Pune International Airport. Each guest room offers modern amenities including air conditioning, a flat-screen TV, and a private bathroom, ensuring a comfortable stay.

Premium Facilities
Experience top-notch facilities such as an outdoor swimming pool, fitness centre, and sauna. The hotel also provides bike and car hire services for exploring the city, with hiking and cycling options nearby.

Convenient Location
Situated near Osho Ashram and Darshan Museum, the hotel is centrally located with easy access to popular attractions like Poona Club Golf Course and Koregaon Park. World Trade Center and EON IT Park are also just a short distance away.

Ready to experience luxury and convenience? Book your stay at The Ritz-Carlton, Pune today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNQ

Location

Guest Reviews

9.8
Based on 450 reviews
Cleanliness: 9.9
Service: 10
Location: 9.9
Room Quality: 9.4
Amenities: 9.9
Value for Money: 9.4
Food and Beverage: 9.9
Overall Experience: 10
G
Go27249644830 Family
10
Amazing Dinner Night at Three Kitchen Restaurant
Pros:

Had a great dinner buffet at the Three kitchen restaurant, everything was top notch and all the staff were very warm and welcoming!! Special thanks to Chetan sir (The restaurant manager) for making the dinner this special! Highly recommend to try atleast once…

2026-08-07 via Tripadvisor
O
OnAir01576494311 Family
10
Ritz the Bithday special
Pros:

The property was excellent. The best part was the service the staff at the front desk to everyone else.

We were here for our daughter’s bday and the experience was something we all loved specially our little one.

We were specially welcomed at arrival by Vaishnavi and her colleagues and made feel special.

They sent a toy for our kid which she loved.

The food and beverage team was also brilliant special mention to Chetan for that he did not have no as answer.

Loved the whole experience.

2026-08-07 via Tripadvisor
P
PALLAVI extended_group in
10
2026-08-07 via Nuitee
S
S7590VVwilliaml Business
4
Complaint Regarding Cleanliness, Room Maintenance, and Lack of Follow-Up
Pros:

I am writing to express my serious disappointment with my recent five-night stay at your hotel.
The level of cleanliness was unacceptable. During breakfast, I found residue in a glass, which clearly indicated that it had not been properly cleaned. I reported this to the restaurant floor manager, who apologized and removed the glass. On another morning, when I unfolded my napkin, I immediately found a hair inside it. The F&B Manager came to apologize, and after learning that I had changed my hotel in Mumbai to another brand, he brought the General Manager to speak with me.
The General Manager apologized and promised to follow up with me. However, this promise was not kept. Since he specifically asked for my WhatsApp number, there is no excuse for the lack of follow-up after I checked out.
In addition to the cleanliness issues, the room also had several maintenance problems. The water pressure was poor, and the hot and cold water were inconsistent, sometimes turning cold and sometimes hot unexpectedly. The washroom door was also broken and could not open completely; it would automatically close about one-third of the way. Furthermore, the towels had an unpleasant smell and were far from the expected clean, snowy-white standard.
Overall, my experience was extremely disappointing. The staff training, service attitude, and empathy toward guests did not meet the standards expected of The Ritz-Carlton brand. Most importantly, the lack of follow-up from senior management reflects a serious lack of integrity.

2026-08-04 via Tripadvisor
C
Cruiser57935363714 Family
10
3 kitchens
Pros:

Food was great. Chef sanjeeb lama of three kitchens took amazing care of our dining experience.

2026-08-04 via Tripadvisor
G
Global14598721218 Family
10
Food & service was great
Pros:

Visited here to celebrate my wives birthday, with my 3month old. Chetan (head of F&B) really went out his way to make this dinner special, thank you so much.
Great food, great spread.

2026-08-03 via Tripadvisor
C
Curious44974094118 Business
10
Three Kitchens
Pros:

Three Kitchens is amazing! Chef Sanjeev and his team are fantastic and very helpful.

2026-08-01 via Tripadvisor
A
AnumatiJ Family
10
Great experience!
Pros:

Great service by Disha and Rohan. Food really good. Must visit.

2026-07-27 via Tripadvisor
O
OnAir21560686728 Family
10
good vibes only
Pros:

Solid spread as always during Sunday brunch.

Unmatched hospitality as well from the entire staff - especially Rahul Pillai. He was able to prepare an extremely delicious pasta for my brother who has special needs and a lot of dietary restrictions.

Kudos to the entire team- will visit again soon

2026-07-26 via Tripadvisor
S
SumeetA85 Family Thane, Thane District, Maharashtra
10
Buffet dinner at Three Kitchens
Pros:

Amazing food and even better service. Thanks Rohan for serving us so well. Exceptional Red Pasta by Chef Rahul. Visit to this restaurant can never be disappointing!!

2026-07-25 via Tripadvisor
N
Naoki solo_traveller jp
9
2026-07-25 via Nuitee
A
Abhik couple in
10
Pros:

Personalised attention, room design and housekeeping.

2026-07-23 via Nuitee
S
Scenic23570829833 Family
10
Special Thanks to Mr. Abdul and Mr. Somesh
Pros:

It was an amazing experience.. like no words to express.. the generosity of the staff and entire team makde our stay unforgettable.. the way they made our special day the most beautiful day with so many gestures and surprises ♥️

2026-07-21 via Tripadvisor
H
Happiness31026937364 Business
10
Best hotel
Pros:

It was a best experience and a good staff, specially Abdul
Nice hospitality, also good food, good washrooms, clean and simple, easy to access and nice support

2026-07-17 via Tripadvisor
E
Explore44367567335 Business Bengaluru, Bangalore District, Karnataka
10
Good and comfortable stay got family events and business works too
Pros:

Hi Sangeeta,
Thank you for your kind hospitality and excellent service throughout my stay. Your warm smile, helpful nature, and attention to detail made my visit comfortable and memorable. I truly appreciate all your hard work and dedication. Wishing you all the best, and thank you once again for making my stay so pleasant.

2026-07-17 via Tripadvisor
D
Dagmar solo_traveller de
7
2026-07-15 via Nuitee
A
Aaron solo_traveller gb
10
2026-07-15 via Nuitee
A
antony solo_traveller au
10
2026-07-12 via Nuitee
O
OnAir15011673108 Solo travel Hyderabad District, Telangana
10
Awesome stay
Pros:

It was a great stay, special mention to Chef Shankar and Anand for taking care of my dietary preferences and serving me the delicious dishes through out the stay.
Thank you Ritz family..

2026-07-11 via Tripadvisor
W
williehealy1 Business Cork, County Cork
10
À special place with special staff
Pros:

Sangeeta in room service was excellent along with everyone in the hotel. It’s a special experience and I can confidently recommend the hotel and it’s great diligent friendly staff.

2026-07-09 via Tripadvisor