Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Door key malfunctions
Stressful reception manager

Categories

Cleanliness
8.29
There were some cleanliness issues noted, such as hairs left in the bathroom.
Service
9.26
Most staff were helpful and friendly, although there were complaints about one reception manager.
Location
9.8
Excellent location, close to many attractions and safe to return at night.
Room Quality
8.75
Rooms were quiet and comfortable, but issues with door keys were noted.
Amenities
9.28
Good amenities including bottled water in the lobby and a rooftop bar.
Value for Money
8.74
Good value considering the breakfast and services offered.
Food and Beverage
9.29
Fantastic breakfast and good offerings at the hotel.
Overall Experience
9.36
Overall a very pleasant stay, with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:06

Property Description

Central Location in Mexico City Historic Centre

Luxurious Amenities and Services
Hotel Catedral boasts a restaurant, 24-hour front desk, room service, and free WiFi. Relax in air-conditioned rooms equipped with a flat-screen TV, coffee machine, and private bathroom. Enjoy a delicious continental or à la carte breakfast and take in the city views from the terrace.

Convenient Facilities for Guests
Explore the city with ease using the tour desk and car rental services. Stay connected with the business center and unwind in family rooms. With popular attractions just a stone's throw away, Hotel Catedral is the perfect choice for your Mexico City adventure.

Book your stay at Hotel Catedral now to experience luxury and comfort in the heart of Mexico City Historic Centre.

Check-in and check-out hours:
Check-out: 01:30 PM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 4650 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.8
Room Quality: 8.75
Amenities: 9.28
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.36
S
Staci solo_traveller us
7
2026-05-02 via Nuitee
Y
Yuko couple us
8
Great hotel.
Pros:

Location was great. Clean facilities. Appreciated the water bottles available in the lobby.

Cons:

They were doing construction so it smelled like paint in the common areas.

2026-05-02 via Nuitee
V
veronica nora medina solo_traveller ar
6
Pros:

Buenas habitaciones

Cons:

Parte del personal, los ruidos de cañerías y agua descargando , me pareció mal que todos los consumos dentro del hotel había que pagarlos en el momento.

2026-05-02 via Nuitee
A
Alba Elisa solo_traveller mx
9
Pros:

Con el edificio nuevo el lobby que muy pero muy bonito la vista es espectacular.de la ruinas con el piso transparante

Cons:

Todo muy bien en la estadía.

2026-05-01 via Nuitee
J
joseph couple us
8
frustrated with coffee maker and was greatly disappointed with the spa jaccuzzi - would not function
Cons:

the coffee machine wouldnt work properly, even thought 2 additional coffee makers brought in the product itself was complicated and never worked and the product is of poor quality. Shitty product .

2026-05-01 via Nuitee
N
Naomi extended_group jp
9
次回は是非、テラスがついたお部屋を予約してゆっくり過ごしたいと思います
Pros:

受付スタッフをはじめ、他のスタッフも非常にフレンドリーで、安心して過ごす事ができました。お部屋のクリーニングも行き届いていて、非常に快適でした。ロビーにはコーヒー、水ペットボトル、クッキー、グアバ(?)が用意されていて、到着時にはひと口サンドウィッチなどが振る舞われ、微妙な時間に到着した私達にはありがたかったです。

Cons:

素晴らしい景観のテラス席での朝食は、近日開始とのこと、営業時間や現在の営業内容は確認が必要です。

2026-05-01 via Nuitee
M
Milagros solo_traveller us
8
For the amount if money I spent, I’ll say it was fair deal.
Pros:

Location.
Most staff were friendly and courteous.

Cons:

The noise of the tv from the other room.

2026-04-30 via Nuitee
C
Christina couple mx
9
Will return for sure!
Pros:

The ruins and the water provided and fruit/cookies. Nice touch. Great breakfast! Lovely staff!

Cons:

The deodorizer got a little strong at times. May want to try a natural scent like orange or mint softer. ?
Keycards don’t work well with the elevators.

2026-04-30 via Nuitee
I
Ivan extended_group cz
9
2026-04-30 via Nuitee
V
Vilson extended_group br
10
Muito bom, espero voltar mais vezes
Pros:

Excelente hotel, Quartos muito bons, localizaçao, atendimento.

2026-04-30 via Nuitee
S
Sylvia solo_traveller us
8
Great location
Pros:

Location! Location! Location! Hotel is centrally located and very close to many attractions and restaurants.
Daily guavas, chips, cookies, water, coffee and tea available to guests in lobby.
Kitty cat (Morris) was in the lobby to welcome guests in the evening.

Cons:

Hotel was under construction in some areas and there were big holes in the ceiling in the lobby. Stairs were dusty and room doors slam really hard which was especially difficult at night. Water pressure in the sink was low and shower looked a bit grimy and water temperature went from lukewarm to scalding!

2026-04-30 via Nuitee
J
Jean francois couple fr
9
2026-04-30 via Nuitee
E
Edward M couple ca
10
We will return, hopefully in the fall.
Pros:

Absolutely delicious breakfast, with wonderfully attentive assistants. The informal coffee area, with free coffee, home made cookies and bowls of apples….such a nice touch!
Location immediately behind the cathedral and zocalo…..our room faced the other directions…..wonderful quiet.

Cons:

Why aren’t dual flush toilets part of your eco programme?
Such a waste of water in a city that struggles to supply water to all its inhabitants. You need to take the example of other hotels we have stayed in, in Mexico City.

2026-04-29 via Nuitee
D
Darcey solo_traveller us
8
Pros:

Room wasn't ready when we arrived but the staff was very accommodating. Made the stay enjoyable. Location was great and very quiet. Complimentary water was great. Breakfast was good. Overall great Staff.

2026-04-29 via Nuitee
H
Hilda Nohemi couple us
10
Over all great stay
Pros:

It has a renovated section which is where we stayed at. Place was always clean comfortable beds really
Good customer service the roof top bar “terraza” has good drinks and appetizers.

Cons:

We stayed here for 5 nights, and the last night was smelling a lot like sewer. But I get it it’s by the historical center old buildings and it happens I should’ve asked for another room but it was at midnight during our last night. I covered myself in blankets and went back to sleep. Also the buffet breakfast food is not good at all. Need to work on providing better options and more variety.

2026-04-29 via Nuitee
T
Thomas extended_group de
8
2026-04-29 via Nuitee
K
Karen solo_traveller us
9
2026-04-29 via Nuitee
M
Munoz couple mx
10
2026-04-28 via Nuitee
L
lucila solo_traveller mx
10
Pros:

La atención de los empleados y la ubicación excelente 👌

Cons:

Sin comentar

2026-04-28 via Nuitee
R
Ricardo solo_traveller us
10
2026-04-28 via Nuitee