Dormy Inn Kawasaki Natural Hot Spring

Hotels
Dormy Inn
8.8 (2700 reviews)
Higashidacho 9-3 , Kawasaki , jp

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great staff
Excellent amenities
Delicious breakfast
Cons:
Room odor issues
High price point

Categories

Cleanliness
8.26
Room cleanliness met expectations but some concerns raised about odors in room attire.
Service
9.23
The staff were friendly and accommodating, contributing to a pleasant stay.
Location
8.77
Great location near restaurants, although some found it tricky to find.
Room Quality
8.72
Rooms were spacious and tidy, with good amenities.
Amenities
9.25
The onsen and spa services were fantastic and seen as a highlight.
Value for Money
8.21
Good value considering facilities, but some found the price high.
Food and Beverage
8.76
Breakfast buffet received positive feedback, rich in variety.
Overall Experience
9.23
Overall, a wonderful experience with many positive aspects reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:52

Property Description

Relax in Natural Hot Springs
Unwind in the soothing hot spring baths and sauna at Dormy Inn Kawasaki Natural Hot Spring. Let the stress melt away as you pamper yourself in our spa and wellness centre.

Multilingual Staff at Your Service
Feel at ease with our friendly and multilingual staff fluent in English, Japanese, Korean, and Chinese. We are here 24/7 to cater to all your needs and ensure a comfortable stay.

Convenient Location and Amenities
Located just a few kilometers from major shrines and Tokyo Haneda Airport, our hotel offers private parking, a restaurant, and free WiFi for your convenience.

Book your stay now at Dormy Inn Kawasaki Natural Hot Spring for a rejuvenating and hassle-free experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

Location

Guest Reviews

8.8
Based on 2700 reviews
Cleanliness: 8.26
Service: 9.23
Location: 8.77
Room Quality: 8.72
Amenities: 9.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
S
Shingo family_with_children jp
7
Pros:

清潔。大浴場がある。

Cons:

ホテルの駐車場代がシビアで、早着、延長の代金が割高。ホテルの隣にある別の駐車場を利用した方がお得。

2026-03-14 via Nuitee
P
pakyin couple hk
8
Pros:

Hot Spring is so gd

2026-03-11 via Nuitee
K
Kunikyuki family_with_children jp
10
2026-03-11 via Nuitee
K
KAORI couple jp
10
最高
2026-03-10 via Nuitee
Y
Yasuhiro family_with_children jp
8
2026-03-10 via Nuitee
M
Marie extended_group se
8
2026-03-09 via Nuitee
M
Miho couple jp
7
施設は快適
Pros:

温泉施設があり、お風呂上がりにはアイスを頂きました。
夜鳴きラーメンも21時30分から頂けます‼︎

Cons:

ラーメンをまとめて作っているので、麺はのびてしまっていた。

2026-03-09 via Nuitee
Y
YUUKO extended_group jp
10
楽しかったです
Pros:

温泉 夜泣きそば

2026-03-08 via Nuitee
Y
YURIKA couple jp
10
また必ず行く!!!
Pros:

ビュッフェがものすごく美味しかった!
温泉の眺めも最高だった!

Cons:

なし

2026-03-07 via Nuitee
R
Ruijia family_with_children au
10
2026-03-07 via Nuitee
浅見 couple jp
8
Pros:

朝食と温泉が良かった

Cons:

国道から駐車場へは入り口が分かりずらかった

2026-03-05 via Nuitee
J
Jin solo_traveller us
5
Pros:

I believe I can consider myself a regular guest at Dormy Inn Kawasaki, as I have stayed for at least 15 nights in 2025 alone.

I truly enjoy the hotel — especially the onsen, the open workspace, and of course the excellent service. Whenever I need accommodation in the Tokyo area, Dormy Inn Kawasaki is always my first choice.

I also bring my friends from boston to this hotel for new year at the end of 2025.

Cons:

However, during my most recent stay, I had a disappointing experience with one of your staff members, 酒井.

On the morning of February 18, I needed to send a package to a friend in Tokyo. I asked her if the hotel could assist with shipping, and she informed me that I would need to go to a 7-Eleven store instead. While many hotels offer this service, I completely understand that policies may differ, and I respected that decision.

I then went to 7-Eleven and obtained a Yamato shipping form. Since I do not speak Japanese and was concerned about making mistakes — especially when writing my friend’s address in Japanese — I returned to the front desk and politely asked if she could help me fill it out. Although the form included some English translations, I still felt unsure.

She did assist me, but she seemed impatient and reluctant. After reviewing the form, I noticed that the sender’s address section was incomplete. I asked if she could kindly help fill in the hotel’s address. At that point, her response felt quite unfriendly, and she declined in a manner that came across as rude.

I fully understand that there may be specific policies or limitations, and if there was something she was unable to do, I would have appreciated a clear explanation. What disappointed me was not the refusal itself, but the attitude. At that time, the lobby was quiet and no other guests were waiting, which made the interaction feel even more uncomfortable.

I value Dormy Inn Kawasaki very much and will likely continue to stay there when I visit the Tokyo area. However, I felt it was important to share this experience, as it was genuinely disappointing compared to the high standard of service I have come to expect from your hotel.

2026-03-04 via Nuitee
K
kobayashi couple jp
10
最高
Pros:

夜食ラーメンがあったこと
部屋着が快適

Cons:

ない

2026-03-04 via Nuitee
Y
yasunori extended_group jp
10
2026-03-02 via Nuitee
H
hiromi couple jp
6
2026-03-02 via Nuitee
I
Israel Ivan couple jp
10
2026-03-01 via Nuitee
S
Stephen family_with_children us
8
2026-02-28 via Nuitee
S
SEKIHARA couple jp
10
2026-02-27 via Nuitee
S
SEKIHARA couple jp
10
2026-02-27 via Nuitee
T
Tomoki solo_traveller jp
7
2026-02-27 via Nuitee