Comfort Inn & Suites Ft. Jackson Maingate

Nice rooms. Really friendly staff. Hot breakfast.

Secure

The location was misleading from the army base. I drove all night was tired from nyc to SC And ask the front desk if i could check in early at 12:15. I had a regular conversation no yelling and was grateful she said come back at 130. the last thing i ask her was will you be here at 130 or would she be at the desk. she said yes i then went and go sleep in my car to get woken up by SCPD as trespassing and my reservation has been revoke the young lady felt threatened that i ask would she be there. you can play back the videos and audio sending the cops on me and who knows how this could have been handled if the police officers was having a bad day. i went on the company reviews and it seems that establishment has more bad reviews than good. i had to book back 2 more hotels rooms at another location

Very friendly and helpful staff, but very sparsely staffed hotel. The hotel is also quite old and rundown and located in a rather rough part of the city. But the staff are all incredibly helpful and friendly.

No smoke detector in the room. There were bare wires in two locations in the room. The floor was not clean. Sausage and eggs served every day there could’ve been some homemade fries or bacon added for a little diversity.

Property is under renovations, evening staff is rude. Cleaning needs improvement.

The hotel is trashy. Turned the heat on and smoke alarm went off, water didnt get hot just luke warm, people running above our room all night, people with blunts in their mouth walking through the hotel lobby, groups of people behind the hotel randomly. Tv didnt work. Very noisy. Smells like straight weed.

The staff were polite and courteous.
The bathroom was dirty and had lots of stains. The toilet was not flushing. Only one large towel provided,
The room was dusty.
Not coffee at 9.am.
The hotel location was falsely advertised as being by Ft Jackson main gate, it is not. Its about 10 miles from the post.
The hotel is not worth the $189 i paid for a nights stay.

A/c unit water was coming out, no extra towels, I asked to clean the room floors I did move everything out of the way so it would be easy cleaning but didn’t resolved

The refrigerator was in the dirty bathtub, there were no bath towels, the foldout couch was uncomfortable and the room smelled like cigarette smoke. Would not recommend this hotel.

went to stay for three days and the staff was very kind and friendly. however the upkeep of the property was terrible i walked into my room and found stains on the sheets and someone took a. number THREE and left it in the toilet. we were given a new cleaner room but overall the hotel was como se dice…. mid

Michelle at the front desk was a rock star! She was all about customer service. The beds were comfortable. Very convenient location if you are going to go to Fort Jackson.

There wew stains on the towels and bedding, the smell was weird, not like clean beding, there were stains in thw floor and walls, old and cheap paint, I would not come back

Got to the hotel around 6pm. Walked into a dirty lobby with one guest waiting. She told me she had been waiting over 5 minutes. She was calling out trying to alert someone she was there. After 5 more minutes I called the hotel and told someone that there were guests waiting to check in. She came right away from somewhere upstairs and was very friendly and accommodating. There was a sign up saying the hotel was being renovated. I got in the elevator which was filthy dirty and noticed a paper hanging crooked asking for a 10 star rating which was so far off the mark. I then stepped out of the elevator into an equally dirty hallway. I opened my door and expected that at least the room would be unaffected by the renovation. Instead I found a carpet that clearly hadn’t been vacuumed in weeks, a bed with crumpled pillows and sheets that made me question if the bed had even been changed or just made after the last guest left. The kicker came at 9:45pm when I used the bathroom only to find the toilet didn’t flush. It almost overflowed onto the floor before it just stayed filled. Gross. If I hadn’t prepaid I would have left immediately. I won’t make that mistake again.

Gps doesnt lead you to the property, bc its back behind other businesses. Beds were hard, whole property needs updating. Air conditioning was out in common areas.

Property is hard to find because it's on a back road that isn't listed on gps. It needs updating. It was fairly clean, but the beds were extremely hard, and the common areas were very hot. Staff said the air conditioner was out.

Hall rug was filthy, floor separating in the room, tile work in bath terrible
Whoever did the remodel should be sued, lousy work. One door still had the upc label on the trim work.

They were renovating the hotel which really needed it. But we were put in a room that was half competed. It looked pretty at first but it wasn’t cleaned properly from the last occupant. The new floors were already dirty looking. The toilet hadn’t changed to a new one and the tub was rusty around the edges.

It was nice

One of the bed platforms was broken but the staff moved us to a different room. The staff was friendly and the breakfast options were pretty good.