Holiday Inn Express Hotel & Suites South Bend by IHG

Hotels
•
Holiday Inn Express
8 (147 reviews)
120 N Dixie Way, South Bend, Indiana, 46637 , South Bend , US
+1 574-968-8080

listing image 1
Show all photos

Facilities

Gift shops or newsstand
Conference space
Television in common areas
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Free wired internet
Wheelchair accessible parking
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good, well-stocked breakfast
Comfortable beds and pillows
Nice pool and pool temperature
Close to Notre Dame and restaurants
Generally good value for price
Cons:
Musty/horrible odors and occasional insects/earwigs
Leaking AC, shower rust, and other maintenance issues
Outdated rooms with paint chipping and noise from common areas
Surrounding area described as sketchy/unsafe for families
Occasional breakfast/coffee equipment problems and missing items
Sofa bed cleanliness and bedding issues reported

Categories

Cleanliness
6.8
Mixed reports: several guests called the hotel clean, but multiple reviews mention a musty/horrible odor, earwigs, bugs, and areas with paint chipping — cleanliness is inconsistent and needs attention.
Service
8.8
Service is a clear strength: multiple mentions of very friendly, helpful and accommodating front-desk staff and good guest assistance, though one incident noted inexperienced staff handling a busy shift.
Location
8.3
Good proximity to Notre Dame and restaurants, making it convenient for sightseeing, but several guests described the surrounding area as run-down or sketchy and potentially unsuitable for families.
Room Quality
6.5
Several negative room issues reported: leaking air conditioner, lingering smells, leaks and rust in showers, noisy AC, outdated finishes, and at least one dirty sofa bed — room condition is below expected Holiday Inn standard.
Amenities
8.2
Pool and common amenities are praised (pool at good temperature, organized buffet breakfast), but there are occasional issues (broken coffee makers, missing breakfast items, noise from ice machine/elevator).
Value for Money
8.4
Generally seen as good value by some guests ('nice for the price'), though maintenance and room issues reduce perceived value for others.
Food and Beverage
8.6
Breakfast receives consistently positive mentions (well stocked, well organized, very good buffet), with isolated negatives such as non-working coffee machines and missing items.
Overall Experience
8.4
Overall experience is mixed but leans positive: helpful staff, good breakfast and pool are highlights, while room maintenance, odors, and neighborhood safety concerns temper the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Luxurious Amenities Await You

Unwind at our well-equipped hotel, featuring an indoor pool, a 24-hour fitness center, and complimentary bicycles. Additionally, enjoy complimentary Wi-Fi, a business center, and a delicious breakfast at the snack bar.

Comfortable and Convenient Stay

Our 85 guestrooms offer kitchenettes, flat-screen TVs, and free internet access. With a gift shop and a meeting room at your disposal, your stay is bound to be hassle-free.

Convenient Location

Situated close to Roseland Town Park and the University of Notre Dame, our hotel provides easy access to popular attractions. Book now for a memorable stay in South Bend.

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 147 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8.3
Room Quality: 6.5
Amenities: 8.2
Value for Money: 8.4
Food and Beverage: 8.6
Overall Experience: 8.4
W
WILLIAM
10
Pros:

all good

2025-09-22 • via Nuitee
L
Leni • family
10
Pros:

Very nice

2025-09-10 • via Nuitee
B
Brianna • partner
4
Pros:

Air conditioner was leaking and room had a terrible smell

2025-09-07 • via Nuitee
B
Bethany • family
8
Pros:

Area is a little sketchy

2025-08-21 • via Nuitee
D
Diane • family
10
Pros:

It was a nice hotel. Helpful staff, great breakfast!

2025-08-20 • via Nuitee
C
Christopher
10
Pros:

.

2025-08-11 • via Nuitee
J
Jay • family
8
Pros:

Buffet breakfast was well organized, clean and very good.

2025-08-08 • via Nuitee
M
Marcy
10
Pros:

Very close to Notre Dame and restaurants

2025-08-06 • via Nuitee
J
Jill • family
6
Pros:

Just passing through town, so only a one night stay. Staff was very friendly and helpful with dining recommendations. Room was ok. It was clean, need minor repair. AC unit was slow to cool and noisy. Breakfast was ok, but both coffee makers were not working! Had to go back to our room to make coffee there. Really needed that coffee!!

2025-07-25 • via Nuitee
J
Julio
8
Good
Pros:

It was a good experience... overall.
Just the room temperatue was a little bit high and we couldn't lower it.

2025-07-13 • via Nuitee
V
Verified traveler
6
Pros:

The mattress was very comfortable as were the pillows. The pool was a comfortable temperature. Breakfast was well stocked and had a variety of choices. The room had a horrible musty odor. We killed about 4 earwigs between the room and bathroom.

2025-07-06 • via Nuitee
J
Jason • partner
10
Pros:

It’s a Holiday Inn, so it’ll be better than the rest of the cheaper hotels in the area. This side of town is a little run down, but we didn’t feel terribly unsafe. Sunday morning there was a sketchy homeless guy sitting on the bench outside of the entrance. He screamed at us after I said good morning. After going back into the hotel and having breakfast he disappeared by the time we loaded up and left.

2025-07-06 • via Nuitee
R
Renee
10
Pros:

Bathroom and sleeping are both very clean

2025-07-03 • via Nuitee
J
Jacqueline S
8
Pros:

The welcome desk staff were very friendly and were ready to help.

2025-06-19 • via Nuitee
D
David • family
10
Pros:

.

2025-06-18 • via Nuitee
R
Ronald • family
8
Pros:

Nice clean hotel.

2025-06-18 • via Nuitee
L
Lisa
4
Pros:

Very outdated and paint chipping everywhere . Load area , parties going on in downstairs carrying to third floor . No yogert at breakfast . Should not have room next to elevator and ice machine with a non sound proof door

2025-06-15 • via Nuitee
G
Greg • family
8
Pros:

It’s just a clean average hotel.

2025-06-12 • via Nuitee
K
Kathleen
8
Pros:

the cleanliness and comfort of bed and bed linen after a long flight was excellent the pool was top class lovely to relax perfect temperature

2025-06-09 • via Nuitee
E
Elisha • family
10
Pros:

Although I don’t remember his name, the gentleman at the front desk was amazing as always! Very friendly and accommodating.

2025-06-07 • via Nuitee