SpringHill Suites by Marriott Houston Brookhollow

Hotels
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SpringHill Suites
8 (279 reviews)
2750 North Loop West , Houston , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good breakfast
Cons:
Noise from outside
Air conditioning issues
Unclean bathroom items

Categories

Cleanliness
7.75
Generally clean, but issues with bathroom cleanliness noted (spider and roaches).
Service
8.75
Friendly staff reported, but some concerns about the attitude of the clerk.
Location
7.75
Noise from the highway and light from parking lot affected the experience.
Room Quality
7.25
Issues with air conditioning and window light reported, along with non-functioning TV.
Amenities
8.25
Amenities present but not well-maintained (e.g., TV and door handle issues).
Value for Money
7.75
Concerns about the value based on room cost relative to issues encountered.
Food and Beverage
8.25
Breakfast was good but lacked variety; some issues with breakfast service noted.
Overall Experience
8.25
Mixed experiences with positives and negatives overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:23

Property Description

Luxurious All-Suite Hotel

Convenient Location: Situated just a 20-minute drive from downtown Houston, the SpringHill Suites by Marriott Brookhollow offers a perfect blend of accessibility and tranquility.

Top-Notch Amenities: Enjoy a complimentary breakfast buffet, free Wi-Fi, and unwind in the indoor swimming pool and hot tub. Stay active at the on-site fitness center during your stay.

Comfortable Suites: Each suite is equipped with modern amenities including a mini refrigerator, microwave, and ironing facilities, ensuring a comfortable and convenient stay.

Ready to experience the perfect combination of comfort and convenience? Book your stay at the SpringHill Suites by Marriott Brookhollow today!

Important information:

Please note that this hotel was impacted by Hurricane Harvey. Travel routes and hotel services may be limited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 279 reviews
Cleanliness: 7.75
Service: 8.75
Location: 7.75
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.25
J
John at Captours • solo_traveller • nz
8
2026-07-18 • via Nuitee
S
ShaRonda • family_with_children • us
10
2026-07-13 • via Nuitee
J
Joaquín • solo_traveller • cl
9
Buenas habitaciones renovadas y bien equipadas
Pros:

Estaba renovado y las habitaciones se veían bastante nuevas

Cons:

El desayuno era demasiado básico para el precio.

2026-06-16 • via Nuitee
M
Mona • couple • us
4
This did not seem a well-taken care of hotel. We will never stay there again.
Pros:

The employee who checked us in and helped us deal with our problems was great and super helpful. He was pleasant as we kept having problem after problem. He was not the problem. I would say hotel management is lacking.

Cons:

Our first room was not ready for us -- it had not been cleaned. The TV in our second room did not work. The TV remote in our THIRD room did not have working batteries. One of the outlets for charging things in the second room came right out of the wall when we unplugged something. There were bare wires (capped, but bare) above the bathroom door in our third room. The tile was broken in our second or third room.

2026-06-15 • via Nuitee
A
Arthur • solo_traveller • us
8
2026-06-12 • via Nuitee
U
Undrea • couple • us
10
2026-05-18 • via Nuitee
M
Muhammad • solo_traveller • pk
10
Pros:

Awesome

2026-05-18 • via Nuitee
A
Ariel • couple • us
10
2026-04-27 • via Nuitee
K
Keirstyn • couple • us
10
2026-04-13 • via Nuitee
C
Carlas • couple • us
10
2026-04-12 • via Nuitee
K
Kelly • family_with_children • us
7
Pros:

Friendly staff

Cons:

My room was not very clean. There was hair on the bathroom floor. The trundle bed does not have a barrier between the couch cushions and the bed itself. When I pulled the bed out, there were crumbs and dirt all over the sheet.

2026-03-30 • via Nuitee
E
Evelyn • family_with_children • us
1
Next door to are room they were so loud also smoking cause we could smell it to are room called to complain and nothing
Pros:

Nothing I was so upset with the stay

Cons:

The way the staff handled my situation it could been handled better.

2026-03-25 • via Nuitee
J
Janae • couple • us
10
It was a great time
Pros:

My stay was great. The staff was friendly. They allowed me and my fiancé to do early check in a late checkout based on our flights. They even gave me a birthday card. The breakfast was good and the rooms were clean and comfortable

Cons:

It’s right outside of the highway so that can be a little nosy but not unbearable

2026-01-26 • via Nuitee
K
Kim • couple • us
9
Pros:

The girl that does breakfast is exceptionally good.

2026-01-21 • via Nuitee
W
Washburn • solo_traveller • us
9
2026-01-20 • via Nuitee
M
Margaret • couple • us
3
Pros:

Breakfast was very good. The young lady that worked there was awesome. She made sure we had everything we needed and she kept everything clean! I don’t know her name but she was so very kind.

Cons:

Our tv didn’t work. Took 2 people to fix it. Handle on bathroom door fell off. We had medium sized spider in the bathroom. 2 roaches in the bathroom. One crawled out of the clean towel area. The refrigerator wasn’t cleaned out. A bunch of cheese was left in it.

2026-01-19 • via Nuitee
K
Kim • couple • us
9
Pros:

The girl who takes care of breakfast is EXCEPTIONAL!

2026-01-12 • via Nuitee
K
Kim • couple • us
10
2025-12-18 • via Nuitee
K
Kim • couple • us
10
Restful
Pros:

Clean, quiet

2025-12-03 • via Nuitee
W
Wayne • solo_traveller • us
8
2025-10-01 • via Nuitee