Sonesta Simply Suites Houston CityCentre I-10 West

Hotels
•
Sonesta Hotels
7.8 (827 reviews)
10503 Town and Country Way , Houston , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Location
Cons:
Noise due to construction
Rooms not cleaned
Dated room quality

Categories

Cleanliness
5.91
Several reviews indicated issues with cleanliness, including rooms not being cleaned.
Service
8.88
Most reviews mentioned friendly and helpful staff.
Location
8.92
Positive sentiment regarding the hotel's location, close to various attractions.
Room Quality
6.87
Mixed sentiments; rooms described as dated and needing updates.
Amenities
6.9
Amenities affected by ongoing construction, limiting guest experience.
Value for Money
7.86
Some reviews indicated good value, especially with the price considerations.
Food and Beverage
8.91
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
8.18
Target overall rating based on mixed reviews, with some guests satisfied despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:08

Property Description

Convenient Location in Houston's Energy Corridor
Located in the heart of Houston's Energy Corridor, Sonesta Simply Suites Houston CityCentre I-10 West offers a prime location near major corporate offices and local attractions.

Home-Like Amenities
Enjoy the convenience of full kitchens in every suite, allowing guests to prepare their own meals with in-room stoves, toasters, and dishware. Start your day with a snack from the 24-hour convenience store for a truly home-like experience.

Modern Comforts and Entertainment
Stay connected with free high-speed internet access, unwind at the outdoor barbecue grills, or take advantage of the free movie library and 24-hour fitness center. Whether for work or leisure, Sonesta Simply Suites Houston CityCentre I-10 West offers all the modern comforts you need.

Experience comfort and convenience at Sonesta Simply Suites Houston CityCentre I-10 West.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that an extra charge of $75 fee per stay for stays up to 7 nights; 8+ USD 150 per stay. A maximum of 2 pet(s) per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

7.8
Based on 827 reviews
Cleanliness: 5.91
Service: 8.88
Location: 8.92
Room Quality: 6.87
Amenities: 6.9
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 8.18
D
Desiree • family_with_children • us
9
Judge for yourself
Pros:

I had doubt because of the reviews. But the reviews were not as accurate from the stay that I had. My room was clean and comfortable. Appliances and the kitchenette are updated and well stocked for cooking and eating. I loved the office desk/table set. It was good for my work and eating area

Cons:

I didn't like that the shower and faucet ran at the same time and the water. The shower curtain rod need to be updated. Also the carpet in the hall way need an upgrade.

2026-01-27 • via Nuitee
W
Willie • family_with_children • us
10
Awesome
Pros:

Everything

2026-01-26 • via Nuitee
A
Ashira • couple • us
1
2026-01-20 • via Nuitee
L
Luis • solo_traveller • us
1
Everything under construction. All hallways filled with remodelling materials. Smell of chemicals ev
Pros:

Nothing

Cons:

Everything under construction. All hallways filled with remodelling materials. Smell of chemicals everywhere from remodeling. Paper covering carpet in all hallways. Stairs closed off. Inside of room smelled moldy. I had to leave a day early without refund. This hotel should not be open for business during all of this major work being done.they should not be accepting customers untill renovations are complete.

2026-01-19 • via Nuitee
J
Joe • solo_traveller • gb
7
2026-01-19 • via Nuitee
L
Laura • couple • us
7
2026-01-19 • via Nuitee
M
Michael • couple • us
6
2026-01-19 • via Nuitee
R
Rosario • family_with_children • us
10
Exelent
Pros:

Good

Cons:

Good

2026-01-19 • via Nuitee
A
Abdulrahman • couple • us
5
2026-01-19 • via Nuitee
L
LaTonya • couple • us
1
Pros:

Nothing

Cons:

Scammer hotel.

2026-01-19 • via Nuitee
D
Dreux • solo_traveller • us
7
Overall great experience.
Pros:

Enjoyed my stay at this property. My first room was clean but it had a mild odor so I had to immediately ask to get another room. The second room was clean as well but it also had an odor. Once I cracked the window open and sprayed some air freshener it wasn't that bad. It just smelled like an old room or maybe mold from the AC. But it was quiet and the front desk staff is very nice and courteous. The hotel is in a great location and there's plenty of room for people with pets to walk around and allow them to play. I would definitely stay again.

Cons:

Smell of the rooms.

2026-01-15 • via Nuitee
R
Royce • couple • us
6
2026-01-15 • via Nuitee
M
Miles • solo_traveller • us
5
I got what I paid for, but I feel like nobody even checked the room before I arrived.
Pros:

Good location, easy check-in

Cons:

Pillows and towels were stained/contained hair (not mine), food on the carpet, strong smell of stale urine throughout

2026-01-15 • via Nuitee
H
Hugo • solo_traveller • mx
10
Excepcional estancia en Houston
Pros:

Todo, aunque tal vez podrían incluir desayuno por un costo accesible.

2026-01-13 • via Nuitee
P
Paulo L Pinto • family_with_children • br
6
Muito boa, como sempre,
Pros:

Mais uma vez (esta foi nossa 5a ou 6a hospedagem neste hotel, o que comprova nossa satisfaçao

Cons:

Na mais recente estada recebemos o quarto com a lâmpada da mesinha de cabeira próxima ao banheiro inoperante, Imediatamente pedimos o conserto, mas nos foi informado estarem sem lâmpadas e levariam dias para solucionar o problema, Compramos no comércio local e trocamos, resolvendo a pendência.
A internet é péssima. Contornamos navegando usando a telefonia local.

2026-01-12 • via Nuitee
A
Alonso Jose • solo_traveller • us
9
2026-01-11 • via Nuitee
R
Reese • couple • au
8
Good location, great staff and service
Pros:

Great location and amenities. Really enjoyed having a kitchenette.

2026-01-04 • via Nuitee
W
Williams • couple • us
8
Pros:

Very clean

Cons:

Booking.com

2026-01-02 • via Nuitee
T
Talameka • solo_traveller • us
8
2026-01-02 • via Nuitee
P
Paulo • couple • br
9
Confortável e amigável, embora sem excessos
Pros:

Confortável

Cons:

Acesso a internet

2026-01-01 • via Nuitee