Sonesta Simply Suites Hampton

Hotels
•
Sonesta Simply Suites
8.2 (832 reviews)
401 Butler Farm Road , Hampton , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Spacious rooms
Cons:
Dirty rooms
Running toilet
Maintenance issues
Party noise

Categories

Cleanliness
7.7
Cleanliness was mentioned positively but there were reports of dirty rooms and unpleasant odors.
Service
8.7
Staff were friendly and polite, contributing positively to the experience.
Location
8.7
The location was frequently praised as perfect and convenient.
Room Quality
7.7
Rooms were spacious but some issues were noted like running toilets and maintenance problems.
Amenities
7.7
Limited amenities noted with outdated furnishings and issues like noise from parties.
Value for Money
8.2
Overall good value but with some cleaning and maintenance shortcomings.
Food and Beverage
8.2
No significant feedback was provided regarding food and beverage options.
Overall Experience
8.7
Despite some drawbacks, guests found their experience generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Spacious Apartment-Like Accommodations
Experience the comfort of full kitchens and free high-speed internet access in our spacious accommodations near Langley Air Force Base.

Convenient Amenities
Enjoy our 24-hour fitness center, on-site convenience store, and outdoor BBQ areas during your stay at Sonesta Simply Suites Hampton.

Ideal Location
Explore Fort Eustis, the Mariners Museum, and historic Jamestown just a short drive away. With proximity to shopping centers, golf courses, and local restaurants, our pet-friendly hotel is the perfect choice for your stay in Hampton, Virginia.

Book your stay at Sonesta Simply Suites Hampton now for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of $75 fee per stay for stays up to 7 nights; $150 for longer stays. A maximum of 2 pet(s) per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 832 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.7
S
Sharon • couple • us
7
Good was a last minute choice.
2026-10-25 • via Nuitee
W
Wayne • family_with_children • us
10
2026-10-22 • via Nuitee
W
Wayne • family_with_children • us
10
2026-10-22 • via Nuitee
M
Melissa • couple • us
10
2026-10-20 • via Nuitee
C
charles • couple • us
1
Terrible!!! Will not be back at this motel!!!
Pros:

Location. Easy in and out. Convenient.

Cons:

Room was dirty. Dog hair on sofa and on floor and in kitchen area. Roaches were on counter and in bathroom. Killed them. I had to bring in Lysol and bleach wipes that I carry with us wherever we go. I wiped and sprayed everything in the room. Shower curtain looked like it had not been changed in a while. We stayed here before years ago and the place was clean. Don’t know if it changed hands or not, but we will never stay here again. Will warn other of this place!!!

2026-10-20 • via Nuitee
W
Warren • solo_traveller • us
10
2026-10-12 • via Nuitee
T
Tim • couple • us
1
Pros:

Arrived for check in at 10 PM. Rooms were flooded and no one bothered to notify me that I'd been moved to another hotel about 10 miles away. Arrived and new hotel and treated like I was bothering the desk attendant who was sitting on his phone when I arrived. When I checked in, the room was $50 more than my original room. Called the original hotel and told them I was not paying more so they booked me into a 3rd hotel. Arrived there to check in around 11 PM. Would not have selected this property, the person at the front desk was the nicest person I'd dealt with so I decided to stay. Sonesta was definitely flippant about the whole incident and when I asked for a corporate number, the woman said...there isn't one...you can look, but good luck with that.

2026-10-12 • via Nuitee
D
Derek • couple • us
8
2026-10-11 • via Nuitee
C
Chris • solo_traveller • us
10
2026-10-07 • via Nuitee
L
Laqucita • solo_traveller • us
10
Pros:

The location.

Cons:

N/A

2026-09-20 • via Nuitee
D
Dannette • solo_traveller • us
8
2026-09-18 • via Nuitee
T
Thomas • couple • us
10
Perfect stay amazing pillows
Pros:

It was clean and the staff was nice great pillows

Cons:

Na

2026-09-17 • via Nuitee
D
Daquana • solo_traveller • us
4
2026-09-16 • via Nuitee
R
Rosa • solo_traveller • us
10
Pros:

My son and I loved it. This is our favorite hotel now when visiting the area.

Cons:

N/A

2026-09-16 • via Nuitee
S
Samantha • couple • us
9
2026-09-14 • via Nuitee
S
Shanele • couple • us
6
Pleasant
Pros:

Clean

Cons:

AC was having an issue in my room. Worked but was giving off a weird smell.

2026-09-11 • via Nuitee
K
King • couple • us
10
2026-09-03 • via Nuitee
K
King • couple • us
10
2026-09-03 • via Nuitee
C
Charissa • solo_traveller • us
7
2026-09-02 • via Nuitee
M
Melvin • solo_traveller • us
10
Pros:

Great place to stay. Friendly and helpful staff. Clean and spacious room.

Cons:

No complaints.

2026-09-01 • via Nuitee