Extended Stay America Suites - Tacoma - South

Hotels
•
Extended Stay America Suites
8 (525 reviews)
2120 S. 48th St. , Tacoma , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (Megan, Nikki, Krissi, Nickie)
Convenient location (freeway/airport access)
Locked/secure parking available
Early check-in and airport shuttle service
Clean rooms reported by several guests
Good coffee and breakfast for many guests
Comfortable/private rooms for short stays
Cons:
Serious cleanliness issues (hair, blood, stains)
Strong smells of smoke/drugs in some areas
Homeless/loitering in lobby causing safety concerns
Inconsistent room quality (rock-hard beds, noise)
Limited in-room amenities (no hair dryer, no kitchen supplies)
Perceived high price for the condition by some guests
Minimal front parking and occasional staffing/security gaps

Categories

Cleanliness
5
Multiple reports of unclean rooms, hair and blood on sheets, strong smells of smoke/drugs and general mess in public areas — cleanliness is a clear weak point.
Service
9.5
Numerous comments praising front desk staff (Megan, Nikki, Krissi, Nickie) as friendly, helpful and supportive; service is a strong positive in reviews.
Location
8.5
Convenient freeway/airport access and proximity to local destinations noted, though some guests felt unsafe because of loitering/homeless presence near the property.
Room Quality
7.5
Rooms described as generally clean and functional for short stays by many, but some reports of rock-hard beds, noise from neighbors, and mixed upkeep.
Amenities
8
Basic amenities available (shuttle, parking, some incidentals for purchase) but lacking in-room extras like hair dryers and full kitchen supplies for extended stays.
Value for Money
7.5
Mixed perceptions: some call it great value and reasonably priced, while others felt the nightly rate was high given the facility and issues noted.
Food and Beverage
8
Breakfast/coffee praised by several guests as convenient and good for on-the-go mornings, though at least one guest called the breakfast a joke.
Overall Experience
10
Many guests reported very positive stays due to excellent staff support and convenient services; however, serious safety/cleanliness concerns from some guests are noted separately.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:50

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of having a fully equipped kitchen in every room at Extended Stay America - Tacoma. From a stove to a fridge, we provide everything you need to feel at home during your stay.

Complimentary Grab-and-Go Breakfast
Start your day right with our free grab-and-go breakfast, including a variety of options like breakfast bars, muffins, hot cereal, coffee, and tea. Enjoy a delicious and hassle-free morning meal without any extra cost.

Convenient Location near Major Attractions
Located in Tacoma, our hotel is close to key attractions such as the Tacoma Dome, JBLM Joint Base Lewis McChord, and Tacoma Mall. Explore the city with ease and return to the comfort of your fully equipped room at the end of the day.

Book now for a comfortable and convenient stay at Extended Stay America - Tacoma!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment. Cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 525 reviews
Cleanliness: 5
Service: 9.5
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 10
C
cvenem1 • solo_traveller • us
6
Pros:

The staff was very friendly and helpful.

Cons:

Pillows left a lot to be desired.

2026-08-26 • via Nuitee
S
Sheard • solo_traveller • us
10
Pros:

How helpful the employers we're

Cons:

N/a

2026-08-18 • via Nuitee
W
Wes • couple • us
8
2026-08-15 • via Nuitee
S
Stephanie • couple • us
1
Dirty homeless shelter
Cons:

Felt like a homeless shelter as there were many people living there

2026-08-11 • via Nuitee
A
Amy • family_with_children • us
1
2026-08-10 • via Nuitee
L
Lynne • solo_traveller • us
1
I did not feel safe staying there so left and paid $350 to stay in a hotel
Pros:

Nothing

Cons:

When I attempted to check on, the lobby was full of homeless people and their belongings. The smell alone was so strong I could not even wait in the line among at least 30 people if I wanted to check in. The parking lot was a mess and I did not feel safe to stay there so I left.

2026-08-06 • via Nuitee
P
Passenger13891879958 • Friends getaway
10
Stay was excellent
Pros:

Location is good, nearby the market

2026-08-03 • via Tripadvisor
J
Jan • solo_traveller • us
8
Pros:

It was quiet and comfortable for what it is. Nothing fancy just a small private space. Staff is friendly and helpful if you need anything.

2026-08-02 • via Nuitee
K
kellyhR6388HO • Solo travel
8
Positive
Pros:

Friendly staff and clean room. Megan and Nikki do a great job here!

2026-07-24 • via Tripadvisor
R
Resa • couple • us
8
The room was clean. The bed was comfortable. The help at the front desk was appreciated.
Pros:

It was located by our daughter’s apartment.

Cons:

It was very secure and safe.

2026-07-24 • via Nuitee
W
Watts Jr • couple • us
9
2026-07-23 • via Nuitee
C
Charlie • couple • us
5
2026-07-15 • via Nuitee
P
PRASAD • couple • us
1
Not a good place to stay very shady people comming in and out people smoking where they shouldn’t bebtoom was not clean
Pros:

Nothing

Cons:

Alot of homeless looking people staying there

2026-07-15 • via Nuitee
R
Rachel • extended_group • us
9
Had a great time
Pros:

Property is tucked back behind Best Buy but the room we had was nice

Cons:

Nothing it was fine for 1 night

2026-07-12 • via Nuitee
E
Excursion01933791813 • Business
10
Pleased with stay staff
Pros:

Great experience great customer service.

2026-07-08 • via Tripadvisor
I
I3590LKrickyg • Couples
10
Excellent customer service
Pros:

Nickie was awesome very polite and respectful.

2026-07-08 • via Tripadvisor
C
Callie • couple • us
4
Poor staffing there. They are seldom watching the only entrance. That did not make sense as it is set up as a safety fea
Pros:

I liked the kitchen space

Cons:

Only one way in and out. That was difficult for my dog. The management was non-responsive to two emails requesting a room with a sense door. My large dog already had a rough time because of the fourth. Management at this property simply did not bother to inform me of my one very important request. I’ve stayed at many properties and have a rule of not taking my dog through the lobby

2026-07-06 • via Nuitee
D
Douglas • couple • us
5
average at best
Pros:

Breakfast was a joke

Cons:

food smell in the building

2026-06-25 • via Nuitee
L
Leah • solo_traveller • us
6
Adequate
Pros:

Room was large and clean. Front desk guy was helpful. I just needed a place to sleep.

Cons:

Rock-hard bed. $159 is an absurd price for one night at a place that is really just okay. Most parking was in back with a security fence around it. Front parking was quite minimal.

2026-06-15 • via Nuitee
L
Leslie • couple • us
8
Pros:

It's a very nice airport hotel. They let us check in early and helped us get an airport shuttle very early in the morning. The room itself is pretty generic, but it serves it's purpose.

2026-06-12 • via Nuitee