Extended Stay America Suites Houston I10 West CityCentre

Hotels
•
Extended Stay America Select Suites
11175 Katy Fwy, Houston, Texas, 77079 , Houston , US
1-713-461-6696

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Pets allowed

Facilities

Elevator
Free breakfast
Safe-deposit box at front desk
Internet access in public areas - high speed
Smoke-free property
Free self parking
Free breakfast to go
Housekeeping on request
Free breakfast
Free WiFi
See all facilities

Review Highlights

Pros:
Great staff
Good location
Cozy atmosphere
Cons:
Cleanliness issues
Inconsistent room quality
Long check-in times

Categories

Cleanliness
3.29
Multiple reviews mentioned issues with roaches and cleanliness.
Service
8.76
Remarkable staff members providing excellent customer service.
Location
8.3
Location was great, as mentioned in the reviews.
Room Quality
5.25
Some reviews indicated the rooms had issues, such as roaches.
Amenities
6.78
Standard quality for this hotel tier.
Value for Money
6.24
Guests noted good pricing but experiences were mixed.
Food and Beverage
6.29
No specific mention of food offerings.
Overall Experience
6.26
Mixed experiences overall from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:33

Property Description

Convenient Amenities - Enjoy complimentary wireless internet access and a vending machine during your stay. A complimentary on-the-go breakfast is served daily for your convenience.

Comforts of Home - Relax in one of the 110 guestrooms, each equipped with a kitchen featuring full-sized refrigerators/freezers and stovetops. Stay entertained with 32-inch flat-screen TVs and stay connected with complimentary wireless internet access.

Ideal Location - Located in the heart of Houston's Memorial area, the hotel is a short drive from popular attractions like CityCentre and Memorial City Mall.

Make yourself at home at Extended Stay America Suites Houston I10 West CityCentre - book now for a comfortable and convenient stay in Houston's vibrant Memorial neighborhood.

Important information:

  • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

Cleanliness: 3.29
Service: 8.76
Location: 8.3
Room Quality: 5.25
Amenities: 6.78
Value for Money: 6.24
Food and Beverage: 6.29
Overall Experience: 6.26
D
Donell • family
10
Pros:

Wonderful

2025-10-05 • via Nuitee
D
Dave • friends
10
Pros:

Great place to stay.

2025-09-25 • via Nuitee
D
David
2
Bug infested trip
Pros:

The worst hotel experience ever

2025-09-15 • via Nuitee
S
Shawn • family_with_children
6
Pros:

Location was great but the bathroom issues were crazy

2025-08-11 • via Nuitee
J
Jose
10
Pros:

Good clean hotel.

2025-07-24 • via Nuitee
R
Ricky
10
Pros:

Very cozy and comfortable !!!

2025-07-21 • via Nuitee
J
Jonathan
10
Pros:

Great property

2025-07-20 • via Nuitee
K
khadija
10
Pros:

Great and cheap

2025-07-20 • via Nuitee
C
Cesar
10
Great staff and environment.
Pros:

Very nice and accommodating stay. Especially due to their remarkable staff members. To be specific, Maria, showed a positive spirit, was very kind, patient and super professional during my whole check-in experience. It’s rare to come across this kind of hospitality these days. She definitely embarked quality when it came to customer service and I am appreciate of her for that. Thank you Extended Stay for your great staff and never disappointing rooms.

2025-07-19 • via Nuitee
V
Verified traveler
2
Roaches and bad service
Pros:

After waiting 2 hours to get checked in, there was roaches on the floor, tub and bed and it smelled like pesticide

2025-07-16 • via Nuitee
D
Dameon
10
Nice hotel, excellent service
Pros:

Very nice stay, clerks were very nice, definitely coming back .

2025-07-10 • via Nuitee
A
Angelina
4
Stay Away
Pros:

Roaches

2025-06-25 • via Nuitee
R
Raquel
10
Pros:

Full size refrigerator and 2 b

2025-06-15 • via Nuitee
A
Arthur
10
Pros:

Air conditioner was cool

2025-06-15 • via Nuitee
R
Raquel • family
10
Pros:

Family & pet friendly. Love that it has full sizs refrigerator and a 2 burner stove!

2025-06-12 • via Nuitee
H
Harrison
2
Pros:

Literally laid my head down and two bugs came out from under the pillows. Fell asleep after killing the bugs and woke up and there were more..

2025-06-10 • via Nuitee
A
Adnan A
10
Pros:

Good

2025-06-04 • via Nuitee
R
Randy
6
Pros:

They claimed to offer free breakfast. Not only was that a lie, they didn't even have coffee, in the rooms or up front. They only offered decaf coffee, and that's i,!j- no breakfast bars, buns, nothing

2025-06-02 • via Nuitee
E
Eduardo • family
4
Pros:

I like the staff they where great on checking me in and checking me out and they where helpful in what I needed, but the things i didn’t like there where two big cockroaches in my room and outside it smell like there was a gas leak

2025-05-19 • via Nuitee
V
Verified traveler
10
Pros:

Bien por el precio

2025-05-15 • via Nuitee