Mercure Aberdeen Caledonian Hotel

Hotels
•
Mercure
8 (2847 reviews)
10-14 Union Terrace , Aberdeen , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Room quality issues
Noise disturbances

Categories

Cleanliness
7.83
Room was clean and comfortable, but some rooms need a makeover.
Service
8.3
Friendly and helpful staff, with issues quickly resolved.
Location
8.84
Great central location with easy access to shops and bars.
Room Quality
7.29
Good rooms but received complaints about room size and amenities.
Amenities
7.82
Basic amenities were satisfactory, but more lounge areas would be appreciated.
Value for Money
7.78
Good value for the location but some room quality issues.
Food and Beverage
8.33
Food was very good with excellent breakfast choices.
Overall Experience
7.8
Positive experience overall despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:41

Property Description

Award-Winning Restaurant and Modern Rooms:
Experience culinary excellence at our award-winning restaurant and unwind in our modern rooms equipped with complimentary toiletries and daily newspapers.

Elegant Victorian Hotel with Relaxing Ambience:
Indulge in afternoon tea or a light meal in the sophisticated Café Bar Caley or Diamond Suite, both offering a serene atmosphere for relaxation. Private dining and a pre-theatre menu are also available to enhance your dining experience.

Convenient Amenities and Prime Location:
Enjoy en suite facilities, flat-screen TVs, and wireless internet in all rooms, along with 24-hour room service for your convenience. Located in the heart of Aberdeen, our hotel is a short stroll away from major attractions like the Satrosphere Science Centre and Aberdeen Rail Station.

Book your stay at Mercure Aberdeen Caledonian Hotel for a delightful blend of luxury and convenience.

Important information:

When booking for 7 rooms or more, different policies may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

8
Based on 2847 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
S
Silva • solo_traveller • fi
7
2026-04-18 • via Nuitee
L
LAURIE • couple • gb
7
Good location but not 5 stars.
Pros:

Showing signs of being tired through lack of investment.

Cons:

Great location and good value.

2026-04-18 • via Nuitee
M
marie • solo_traveller • gb
10
Would stay again it’s nice staff helpful
Pros:

Such a handy location

Cons:

Can’t be loud on a Saturday night

2026-04-17 • via Nuitee
S
Sheila • couple • gb
8
2026-04-16 • via Nuitee
A
Anna • solo_traveller • gb
8
2026-04-16 • via Nuitee
C
Christopher • solo_traveller • gb
8
Close to venue I was visiting and nice restaurants and bars close by
2026-04-14 • via Nuitee
K
Katrina • couple • gb
8
Great short stay venue with lots of activities nearby
Pros:

Accessible to the city centre , great breakfast, reasonable priced drinks , everything you need in your room , friendly staff, enjoyable stay.

Cons:

A little bit dated , however we have been here 4 times and know that the hotel offers a good location. Good history from the hotel showing background stories .

2026-04-13 • via Nuitee
T
Trevor • couple • gb
6
2026-04-13 • via Nuitee
F
Florian • solo_traveller • ch
5
2026-04-13 • via Nuitee
I
Iain • couple • gb
10
Short stay, staff excellent, will stay again
Pros:

Good location, very comfy room, good food

Cons:

All good

2026-04-13 • via Nuitee
S
Shannon • couple • gb
10
2026-04-11 • via Nuitee
V
Victor • solo_traveller • gb
7
2026-04-11 • via Nuitee
J
Juan • solo_traveller • cz
5
2026-04-11 • via Nuitee
S
Sylvia • solo_traveller • gb
9
Excellent hotel use it regularly
Pros:

Good location and excellent breakfast

Cons:

Nothing

2026-04-10 • via Nuitee
A
Avril • couple • gb
8
Perfect for one night stay
Pros:

Perfect for theatre and restaurants

Cons:

Shower too hot to use.

2026-04-10 • via Nuitee
F
Frances • couple • gb
4
Cons:

Very outdated, bed was so uncomfortable we complained. Curtains didn’t meet to close, door was cracked. We did get moved room for second night.

2026-04-09 • via Nuitee
S
Susie • solo_traveller • gb
7
A really lovely old hotel, convenient for my short trip. Lovely staff, great VfM.
Pros:

Room was great, location was also good/handy. Lovely friendly staff.

2026-04-09 • via Nuitee
E
emily • couple • gb
8
2026-04-09 • via Nuitee
J
Joyce • family_with_children • gb
8
Pros:

Already completed one of these surveys. Usually stayed in Accor Hotels in France with my late husband. He regularly received emails. I am an exiled Aberdonian!

Cons:

N/A

2026-04-08 • via Nuitee
L
Lee • couple • au
10
A really comfortable and enjoyable stay
Pros:

A lovely heritage hotel in the heart of Aberdeen city centre. Exceptionally helpful staff, delightful room, first class breakfast. Close car parking

2026-04-08 • via Nuitee