Mercure Aberdeen Caledonian Hotel

Hotels
•
Mercure
8 (3228 reviews)
10-14 Union Terrace , Aberdeen , GB
+44 1224 640233

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Room quality issues
Noise disturbances

Categories

Cleanliness
7.83
Room was clean and comfortable, but some rooms need a makeover.
Service
8.3
Friendly and helpful staff, with issues quickly resolved.
Location
8.84
Great central location with easy access to shops and bars.
Room Quality
7.29
Good rooms but received complaints about room size and amenities.
Amenities
7.82
Basic amenities were satisfactory, but more lounge areas would be appreciated.
Value for Money
7.78
Good value for the location but some room quality issues.
Food and Beverage
8.33
Food was very good with excellent breakfast choices.
Overall Experience
7.8
Positive experience overall despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:41

Property Description

Award-Winning Restaurant and Modern Rooms:
Experience culinary excellence at our award-winning restaurant and unwind in our modern rooms equipped with complimentary toiletries and daily newspapers.

Elegant Victorian Hotel with Relaxing Ambience:
Indulge in afternoon tea or a light meal in the sophisticated Café Bar Caley or Diamond Suite, both offering a serene atmosphere for relaxation. Private dining and a pre-theatre menu are also available to enhance your dining experience.

Convenient Amenities and Prime Location:
Enjoy en suite facilities, flat-screen TVs, and wireless internet in all rooms, along with 24-hour room service for your convenience. Located in the heart of Aberdeen, our hotel is a short stroll away from major attractions like the Satrosphere Science Centre and Aberdeen Rail Station.

Book your stay at Mercure Aberdeen Caledonian Hotel for a delightful blend of luxury and convenience.

Important information:

When booking for 7 rooms or more, different policies may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABZ

Location

Guest Reviews

8
Based on 3228 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
V
Vicki • solo_traveller • au
9
Pros:

Location within walking distance to the train station. Friendly reception. Excellent dinner in the bistro.We had salads that were delicious and the servings were generous. Amazing variety at breakfast hot and cold, especially the strawberries, blueberries and other fresh fruits. The decor and staircase. We used the lift for our luggage.

Cons:

N/A

2026-09-19 • via Nuitee
K
Katrin • solo_traveller • de
7
Pros:

Close to the city centre.

Cons:

Room was small and old fashioned. During the first night, there was an alarm nearby the hotel and we couldn't sleep even with closed windows, which was pretty annoying.

2026-09-19 • via Nuitee
M
Maeve • couple • gb
8
2026-09-19 • via Nuitee
E
Eric • couple • gb
7
tv broken.
Pros:

generally good,

Cons:

location.

2026-09-18 • via Nuitee
M
Mabel • extended_group • es
7
Pros:

Localizacion

Cons:

Necesita actualizar instalaciones

2026-09-16 • via Nuitee
J
Jim • solo_traveller • gb
7
2026-09-15 • via Nuitee
L
Louise • couple • gb
5
Was fine for one night
Pros:

The location is great can't fault that at all. The buffet cooked breakfast was tasty and plenty choice of other breakfast too. Bed was comfy.

Cons:

room was quite small and the bathroom very narrow. Curtains in the room didn't cover all of the window. There wasn't any water available in the room. There was a fire alarm or some sort of alarm going off in the building outside of our window, it went on all night and didn't stop until approx 8am (not the hotels fault)

2026-09-14 • via Nuitee
M
Michelle • couple • gb
8
Great location and comfortable stay!
Pros:

Breakfast was very good, however we had to wait 20 minutes for poached eggs and it took a little while for the hot food to be replenished. There was only one member of staff working in the restaurant and she seemed run off her feet.
The location was as if excellent. That’s the main reason we stayed there.

Cons:

The room was very outdated and in much need of a facelift. The bathroom door lock/catch was very lose and a hazard. I caught my shirt sleeve on it.

2026-09-14 • via Nuitee
J
Joshua • couple • gb
9
Great location for weekend!
Pros:

Location was excellent right in the centre of the city.

Cons:

The shower was partially covered by the pole supporting the shower glass. The shower glass was too short causing water to go all over the floor.

2026-09-14 • via Nuitee
A
Andrew • solo_traveller • gb
9
2026-09-14 • via Nuitee
T
Tony • couple • fr
8
2026-09-13 • via Nuitee
D
debbie • couple • gb
9
Enjoyable and friendly staff
Pros:

Nice and central

Cons:

Rooms are very hot

2026-09-13 • via Nuitee
D
Donna • couple • gb
8
Great location, lovely staff. Breakfast was good
Pros:

Location

Cons:

Bit tired in places

2026-09-13 • via Nuitee
H
Hilde • couple • no
6
Bra hotell, men frokosten kunne vært bedre.
Pros:

Beliggenheten, gode senger, positivt personale, badekar, friskluftsvifte.

Cons:

Sparsommelig utvalg i frokostbuffet, kunne godt vært grøt, mer pålegg, bedre kaffe.

2026-09-13 • via Nuitee
K
Kev • solo_traveller • gb
5
2026-09-13 • via Nuitee
A
Anne • couple • gb
10
Pros:

Location

2026-09-12 • via Nuitee
M
Malkevičiūtė • solo_traveller • gb
6
Pros:

I was very pleased with the bathroom. Everything was really tidy and clean.
The room also very clean.

Cons:

The TV remote control wasn’t working. I asked for help, but I was told that everyone was very busy, so I didn’t receive any assistance. There was only one pillow in the room.

2026-09-12 • via Nuitee
S
Sarah • couple • gb
10
2026-09-12 • via Nuitee
C
Carberry • solo_traveller • gb
10
2026-09-11 • via Nuitee
E
Elke • family_with_children • de
5
2026-09-10 • via Nuitee