Mercure Aberdeen Caledonian Hotel

Hotels
•
Mercure
8 (3009 reviews)
10-14 Union Terrace , Aberdeen , gb

listing image 1
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Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Room quality issues
Noise disturbances

Categories

Cleanliness
7.83
Room was clean and comfortable, but some rooms need a makeover.
Service
8.3
Friendly and helpful staff, with issues quickly resolved.
Location
8.84
Great central location with easy access to shops and bars.
Room Quality
7.29
Good rooms but received complaints about room size and amenities.
Amenities
7.82
Basic amenities were satisfactory, but more lounge areas would be appreciated.
Value for Money
7.78
Good value for the location but some room quality issues.
Food and Beverage
8.33
Food was very good with excellent breakfast choices.
Overall Experience
7.8
Positive experience overall despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:41

Property Description

Award-Winning Restaurant and Modern Rooms:
Experience culinary excellence at our award-winning restaurant and unwind in our modern rooms equipped with complimentary toiletries and daily newspapers.

Elegant Victorian Hotel with Relaxing Ambience:
Indulge in afternoon tea or a light meal in the sophisticated Café Bar Caley or Diamond Suite, both offering a serene atmosphere for relaxation. Private dining and a pre-theatre menu are also available to enhance your dining experience.

Convenient Amenities and Prime Location:
Enjoy en suite facilities, flat-screen TVs, and wireless internet in all rooms, along with 24-hour room service for your convenience. Located in the heart of Aberdeen, our hotel is a short stroll away from major attractions like the Satrosphere Science Centre and Aberdeen Rail Station.

Book your stay at Mercure Aberdeen Caledonian Hotel for a delightful blend of luxury and convenience.

Important information:

When booking for 7 rooms or more, different policies may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

8
Based on 3009 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
T
Terri • solo_traveller • gb
9
2026-06-06 • via Nuitee
D
Dapo • solo_traveller • gb
8
Pros:

The location is central – close to Union Street and the train station and also overlooking the Union Terrace. The room is very good as well.

Cons:

None at the moment. It's my second time here but none yet

2026-06-06 • via Nuitee
S
Scott • solo_traveller • gb
8
Perfect for what I needed
Pros:

Nice and central

Cons:

Nothing to dislike about it

2026-06-04 • via Nuitee
A
Alexander • family_with_children • ie
9
2026-06-03 • via Nuitee
D
Diane • solo_traveller • gb
1
Aweful
Pros:

location handy

Cons:

Was put in a room no bigger than a broom cupboard on first night and was next to lift and main door on the corridor so didnt sleep a wink on first night. Was moved room for second night which was a bigger but there were still people wandering up and down the corridor all night. Hotel very dated and tired looking. Not a nice experience at all.

2026-06-03 • via Nuitee
Y
Yvon • solo_traveller • ca
6
Décevant.
Pros:

Son emplacement.

Cons:

Un accueil froid et distant. Un immeuble qui a grandement besoin d’amour.

2026-06-03 • via Nuitee
L
Laeticia • couple • ch
1
Affreux
Cons:

Hôtel rénové à moitié, les chambres ne correspondent pas au photos. Elles sont vétustes et pourvues de lit qui rendent heureux les amateurs de ressorts. Le quartier est très bruyant avec des nuisances jusqu’à deux heures du matin, parfait pour les insomniaques. Petit déjeuner spartiate et peu fourni, l’occasion idéale de commencer un régime. Le parking de l’hôtel possède une grille tarifaire aléatoire et brumeuse qui permets de savoir combien coûte le parking uniquement quand on le quitte

2026-06-02 • via Nuitee
E
ELISA • solo_traveller • es
8
Pros:

La ubicación es perfecta y el personal muy amable

Cons:

Desayuno escaso

2026-06-02 • via Nuitee
S
Shonagh • couple • gb
4
Not great
Pros:

I liked the location

Cons:

Our toilet ran water all night and the fridge door was broken

2026-06-01 • via Nuitee
J
Jean • couple • ca
8
2026-06-01 • via Nuitee
G
Gordon • solo_traveller • ie
8
Pros:

Location and staff.

Cons:

Facilities are a little tired and unfortunately the lift failed whilst we were there. However the staff kindly delivered luggage to our room.

2026-05-31 • via Nuitee
V
Valentina Alice • extended_group • it
10
2026-05-30 • via Nuitee
E
Eleonor • solo_traveller • se
7
Hotellet är ju väldigt bra placerat nära till tågstation, busstation och till faciliteter
Pros:

Frukosten var väldigt bra, både kalla varmare rätter och färsk frukt, färska jordgubbar, hallon och blåbär serverat till sin yoghurt mumma

Cons:

Man kunde bytt ut koppar och glas efter man använt dem var dag. Detta gjordes inte.
Rummet var väldigt varmt, fastän man endast kunde öppna fönstret en decimeter så var det inte tillräckligt.

2026-05-30 • via Nuitee
C
Claire • solo_traveller • gb
8
2026-05-29 • via Nuitee
A
Aksel • family_with_children • nl
8
2026-05-28 • via Nuitee
K
keith • solo_traveller • gb
8
2026-05-28 • via Nuitee
J
John • solo_traveller • gb
8
Pros:

The central location was perfect. The room was spacious.

Cons:

The room was next to the main Street and noisy.

2026-05-27 • via Nuitee
L
luka • solo_traveller • hr
10
2026-05-27 • via Nuitee
J
jayne • family_with_children • gb
10
2026-05-26 • via Nuitee
A
Andrew • solo_traveller • gb
9
2026-05-26 • via Nuitee