Mercure Aberdeen Caledonian Hotel

Hotels
Mercure
8 (3020 reviews)
10-14 Union Terrace , Aberdeen , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Room quality issues
Noise disturbances

Categories

Cleanliness
7.83
Room was clean and comfortable, but some rooms need a makeover.
Service
8.3
Friendly and helpful staff, with issues quickly resolved.
Location
8.84
Great central location with easy access to shops and bars.
Room Quality
7.29
Good rooms but received complaints about room size and amenities.
Amenities
7.82
Basic amenities were satisfactory, but more lounge areas would be appreciated.
Value for Money
7.78
Good value for the location but some room quality issues.
Food and Beverage
8.33
Food was very good with excellent breakfast choices.
Overall Experience
7.8
Positive experience overall despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:41

Property Description

Award-Winning Restaurant and Modern Rooms:
Experience culinary excellence at our award-winning restaurant and unwind in our modern rooms equipped with complimentary toiletries and daily newspapers.

Elegant Victorian Hotel with Relaxing Ambience:
Indulge in afternoon tea or a light meal in the sophisticated Café Bar Caley or Diamond Suite, both offering a serene atmosphere for relaxation. Private dining and a pre-theatre menu are also available to enhance your dining experience.

Convenient Amenities and Prime Location:
Enjoy en suite facilities, flat-screen TVs, and wireless internet in all rooms, along with 24-hour room service for your convenience. Located in the heart of Aberdeen, our hotel is a short stroll away from major attractions like the Satrosphere Science Centre and Aberdeen Rail Station.

Book your stay at Mercure Aberdeen Caledonian Hotel for a delightful blend of luxury and convenience.

Important information:

When booking for 7 rooms or more, different policies may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

8
Based on 3020 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
R
Ray couple au
8
Overall we enjoyed our stay.
Pros:

The location was great close to all amenities,rooms were large and spacious.

Cons:

Bed was a little uncomfortable and in need for a better mattress. I felt the floors in the bedroom and bathroom were very sloppy and felt I was walking down hill.

2026-06-27 via Nuitee
A
Alan couple gb
7
Location perfect, staff very helpful room in need of air conditioning but overall stay very nice.
Pros:

Breakfast good, location excellent.

Cons:

Air conditioning badly needed.

2026-06-25 via Nuitee
J
Jennifer solo_traveller gb
4
Cons:

In desperate need of refurbishment - shabby

2026-06-25 via Nuitee
H
Heather couple gb
7
The staff were polite but the bed could have been more comfortable.
Pros:

The proximity to the City Centre

Cons:

The mattress was quite soft

2026-06-24 via Nuitee
J
Jason couple au
9
2026-06-24 via Nuitee
N
Nadisbel solo_traveller gb
10
Lovely stay, friendly and helpful staff
Pros:

I was welcome by very helpful staff, after arriving very late at night and was very tired. Had a a very comfortable night stay. Thank you

2026-06-24 via Nuitee
R
Ricardo extended_group br
8
Excelente custo benefício
Pros:

Quarto amplo, banheiro bem equipado, cama grande.

Cons:

Escadaria para acessar o lobby e o nome Caledonian não ser visto de longe, só o Mercure

2026-06-24 via Nuitee
S
Sharon Stavroff Tejada couple ca
10
Feel the Luxury
Pros:

Wow! We felt like we are in a royals suite when we entered our room. Actually we were in The Balmoral Suite. That alone got me excited at the get go. The room took my breath away. Everything from view to comfort to elegant linens. Everything. Definitely a return and highly recommended.

2026-06-24 via Nuitee
E
Elmar couple de
7
2026-06-24 via Nuitee
A
Ana couple es
6
2026-06-23 via Nuitee
J
Jacqueline solo_traveller gb
8
Lovely friendly staff would stay again
Pros:

Location so central

Cons:

Room was a little tired needs upgrading

2026-06-22 via Nuitee
J
Jacquelyn solo_traveller gb
9
Comfortable hotel near theatre at good price.
Pros:

Comfortable, clean room. Looked recently refurbished. Good size bed for single room, queen size or small double. Bar good, I felt safe and comfortable as solo traveller. Location excellent for theatre.

Cons:

Carpet on stairs worn. Room very dark, looked out onto small enclosed courtyard.

2026-06-21 via Nuitee
T
Tracey couple au
10
Made our trip so easy
Pros:

Clean and a good size.

Cons:

They had a good restaurant and easy access

2026-06-21 via Nuitee
K
Kevin couple au
8
Pros:

Ideally located in the centre of the city to access sights and tourist attractions

2026-06-21 via Nuitee
S
Stephen solo_traveller gb
9
2026-06-21 via Nuitee
S
Sheila solo_traveller gb
6
Not the standard expected from this hotel.
Pros:

The location was excellent for the Music Hall.

Cons:

The room was tired, peeling wallpaper and scuffed furniture. The bed was hard. This was a single room. The price was good but the quality of the room was poor for a 4 star hotel. I’ve stayed in better rooms at the same hotel.

2026-06-21 via Nuitee
N
norman solo_traveller gb
9
2026-06-19 via Nuitee
G
Gunnar couple no
8
Kan anbefales
Pros:

Rolig og nær sentrum ,buss,tog.

Cons:

Vår utsikt (bakgård)

2026-06-19 via Nuitee
M
Mohammad Mahdi solo_traveller ir
9
2026-06-19 via Nuitee
B
Brown solo_traveller gb
8
2026-06-18 via Nuitee