Mercure Aberdeen Caledonian Hotel

Hotels
•
Mercure
8 (2795 reviews)
10-14 Union Terrace , Aberdeen , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Room quality issues
Noise disturbances

Categories

Cleanliness
7.83
Room was clean and comfortable, but some rooms need a makeover.
Service
8.3
Friendly and helpful staff, with issues quickly resolved.
Location
8.84
Great central location with easy access to shops and bars.
Room Quality
7.29
Good rooms but received complaints about room size and amenities.
Amenities
7.82
Basic amenities were satisfactory, but more lounge areas would be appreciated.
Value for Money
7.78
Good value for the location but some room quality issues.
Food and Beverage
8.33
Food was very good with excellent breakfast choices.
Overall Experience
7.8
Positive experience overall despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:41

Property Description

Award-Winning Restaurant and Modern Rooms:
Experience culinary excellence at our award-winning restaurant and unwind in our modern rooms equipped with complimentary toiletries and daily newspapers.

Elegant Victorian Hotel with Relaxing Ambience:
Indulge in afternoon tea or a light meal in the sophisticated Café Bar Caley or Diamond Suite, both offering a serene atmosphere for relaxation. Private dining and a pre-theatre menu are also available to enhance your dining experience.

Convenient Amenities and Prime Location:
Enjoy en suite facilities, flat-screen TVs, and wireless internet in all rooms, along with 24-hour room service for your convenience. Located in the heart of Aberdeen, our hotel is a short stroll away from major attractions like the Satrosphere Science Centre and Aberdeen Rail Station.

Book your stay at Mercure Aberdeen Caledonian Hotel for a delightful blend of luxury and convenience.

Important information:

When booking for 7 rooms or more, different policies may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

8
Based on 2795 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
K
Karen • family_with_children • gb
8
Weekend break
Pros:

Hotel staff very friendly and helpful, food was excellant, fantastic choice for breakfast. Evening meal was lovely.

Cons:

There wasn't anything I was unhappy.

2026-02-28 • via Nuitee
V
Victoria • solo_traveller • gb
7
Cosy, easy central access
Pros:

Central, warm

Cons:

The rooms are quite small

2026-02-27 • via Nuitee
A
Axel • extended_group • fr
8
2026-02-27 • via Nuitee
K
Kenneth • solo_traveller • gb
5
Pros:

Location

2026-02-26 • via Nuitee
S
Suzuki gsx1400 • family_with_children • gb
9
2026-02-26 • via Nuitee
N
Neil • couple • gb
10
2026-02-25 • via Nuitee
L
Larissa • couple • gb
2
Tired
Pros:

The location

Cons:

It was so run down, tiny rooms and bed, broken mouldy tiles in bathroom. Nothing like the photos, the mist run down hotel ice ever stayed in.

2026-02-25 • via Nuitee
B
Brad • couple • gb
7
2026-02-25 • via Nuitee
A
Angie • family_with_children • gb
6
Tired but adequate
Pros:

We picked this hotel really for its location to train station and theatre. Arrived slightly early for check in but as room was ready was able to check -in straight away. Also a bonus is the standard late check out time of 1200

Cons:

The room was cold and the sink plug didn't work. Bit slow on filling up buffet breakfast

2026-02-24 • via Nuitee
M
MacDonald • solo_traveller • gb
9
2026-02-24 • via Nuitee
G
Gillian • solo_traveller • gb
8
Pros:

Central position.

2026-02-23 • via Nuitee
G
Gillian • solo_traveller • gb
8
2026-02-23 • via Nuitee
S
Sesame • extended_group • gb
9
2026-02-23 • via Nuitee
J
James • extended_group • gb
8
We stayed over after being at a show at the music hall, so location was pretty close. Which helped as the weather was ab
Pros:

Handy location, nice restaurant, spacious clean rooms.

2026-02-23 • via Nuitee
M
MacDonald • solo_traveller • gb
9
2026-02-22 • via Nuitee
J
Jane • family_with_children • gb
10
2026-02-22 • via Nuitee
R
Robertson • family_with_children • gb
1
Bad
Pros:

Nothing

Cons:

Everything

2026-02-22 • via Nuitee
E
Ernest • solo_traveller • gb
9
Cooked breakfast worth the visit
Pros:

Location city centre,transport links
Best breakfast in town

2026-02-22 • via Nuitee
J
John • couple • gb
8
Pros:

Staff helpful. Great value for money

2026-02-22 • via Nuitee
J
Jim • family_with_children • gb
7
Basic, but OK
Pros:

Perfectly positioned for our theatre visit. Our room looked very tired. The carpet was rumpled and worn. Bed was OK, albeit it was so lightweight, the slightest nudge moved it. My wife sat on the bed to read, and the bed rolled away from the wall. I had to wedge the bed to stop it moving.
Breakfast was very good, except for the coffee. It was vile.

Cons:

Breakfast coffee was arguably the worst I've had in many years. It was bitter and unpleasant. I ended up opting to pay £2.50 for a cup made by the staff. It was very nice.
Lightweight free rolling bed. Needs the castors removed. Carpet long past its service date.
Lighting for my wife to do her makeup was non existent.

2026-02-22 • via Nuitee