DoubleTree By Hilton Montreal

Hotels
Doubletree by Hilton
8.4 (2534 reviews)
1255 Jeanne Mance Street , Montréal , ca

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Good food options
Comfortable rooms
Cons:
Cleanliness issues
Slow elevator service
Inconsistent pool hours

Categories

Cleanliness
6.65
Several mentions of cleanliness issues, poor housekeeping, and slow elevators.
Service
9.15
Generally positive service experiences noted, with some issues in housekeeping.
Location
9.65
Excellent location for exploring Montreal, convenient access to shopping and food.
Room Quality
8.15
Rooms were comfortable but some guests reported issues with amenities.
Amenities
7.65
Amenities were generally good, but inconsistent pool hours were disappointing.
Value for Money
8.15
Good value for location, but some guests felt it was overpriced given the service quality.
Food and Beverage
9.15
Guests enjoyed the breakfast offerings and food variety.
Overall Experience
8.65
Overall positive experience despite some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:46

Property Description

Convenient Location
Doubletree By Hilton Montreal is nestled in the Quartier des Spectacles district, offering easy access to the vibrant Sainte-Catherine Street with its array of shops and restaurants. Explore the city with ease from our central location.

Luxurious Amenities
Indulge in comfort with a flat-screen TV, air conditioning, and a cozy seating area in each guestroom. Take advantage of our indoor heated pool, outdoor sun deck, and fully equipped fitness room for relaxation and recreation during your stay.

Proximity to Attractions
Immerse yourself in the charm of Montreal as you visit Old Montreal, Old Port, and Chinatown, all within a short walk from the hotel. With the adjacent complex Desjardins and connection to the underground city, explore the best of the city effortlessly.

Book your stay at Doubletree By Hilton Montreal for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 39 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2534 reviews
Cleanliness: 6.65
Service: 9.15
Location: 9.65
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 9.15
Overall Experience: 8.65
A
Andrew couple ca
8
2026-06-06 via Nuitee
N
Nathan couple ca
1
Pros:

Nothing the staff was very disrespectful

Cons:

Couldn’t sleep very noisy The phone wouldn’t work in my room. No one would come to fix it or never asked me to even change my room.

2026-06-02 via Nuitee
P
Philippe solo_traveller fr
8
Pros:

Emplacement

Cons:

RAS

2026-06-02 via Nuitee
D
Denise solo_traveller ca
10
Pros:

View was excellent location was spectacular.

2026-06-02 via Nuitee
E
Enrica solo_traveller ch
10
2026-06-01 via Nuitee
F
Frédérique couple ca
7
2026-06-01 via Nuitee
C
CristianCPA couple ca
8
2026-06-01 via Nuitee
A
Audrey solo_traveller gb
9
Central hotel
Pros:

Very central hotel.

Cons:

They took the money from my account three months before they originally said when I booked. I was supposed to pay on arrival.

2026-05-30 via Nuitee
F
Fadi solo_traveller ca
10
2026-05-27 via Nuitee
A
Andree solo_traveller ca
10
2026-05-27 via Nuitee
A
Ambar family_with_children us
1
Extremely dissapointing.
Pros:

Location was very good.

Cons:

Unfortunately, we didn’t get to experience the hotel as they had no running water and we had no choice but to leave.

2026-05-26 via Nuitee
F
Frederic Mercier solo_traveller ca
9
2026-05-26 via Nuitee
C
Chiara family_with_children ca
8
2026-05-25 via Nuitee
P
Penny family_with_children us
9
2026-05-23 via Nuitee
T
Tommy family_with_children ca
7
2026-05-20 via Nuitee
A
Andrea solo_traveller it
8
2026-05-20 via Nuitee
S
Serge couple ca
8
2026-05-20 via Nuitee
G
Gisele solo_traveller br
10
Ótima
Pros:

Quarto amplo e aconchegante. Localização excelente.

Cons:

Check in muito tarde, somente a partir das 16:00. Para quem chega nos primeiros voos fica um período muito extenso e cansativo para entrar no quarto.

2026-05-18 via Nuitee
C
Chantal solo_traveller ca
9
Très bon séjour
Pros:

Excellente emplacement!. Belle chambre d'hôtel très propre. Mon coup de cœur va au personnel qui est extrêmement accueillant et sympathique.

Cons:

Le buffet du matin est bon, varié et très intéressant mais pas tout à fait assez chaud.

2026-05-17 via Nuitee
C
Camille couple ca
10
Comfortable
Pros:

It was in the middle of so many things

Cons:

Some of the staff was not as accommodating

2026-05-16 via Nuitee