Hakata Excel Hotel Tokyu

Hotels
8.2 (1999 reviews)
Hakata-ku Nakasu 4-6-7 , Fukuoka , jp
+81 92-262-0109

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Booking discrepancies
Inconsistent room maintenance

Categories

Cleanliness
7.44
Some issues with room cleanliness and air-conditioning functionality noted.
Service
8.91
Staff is noted as friendly and helpful, although there were some concerns about booking errors.
Location
8.45
Multiple reviews highlight the great location near transportation and attractions.
Room Quality
7.9
Rooms are spacious but had issues with receiving the booked category.
Amenities
8.13
Amenities generally satisfactory but lacked sufficient laundry facilities.
Value for Money
7.89
While some felt the price was high for quality, overall value is perceived as good.
Food and Beverage
8.44
Breakfast is positively mentioned as delicious and accommodating for dietary needs.
Overall Experience
8.41
Overall experience is positive with minor issues that do not greatly affect stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:47

Property Description

Luxurious Amenities
Indulge in the comfort of a Tempur-pedic pillow, unwind with a 37-inch LCD satellite TV, and relax in a private bath - all in our classically decorated rooms.

Convenient Location
Located just a minute's walk from Nakasu-Kawabata Train Station, Hakata Excel Hotel Tokyu provides easy access to Hakataza Kabuki Theatre, Nakasu Yatai Street, and other nearby attractions.

Exceptional Services
Enjoy complimentary WiFi, dine at the onsite restaurant or tea lounge, and take advantage of our coin launderette and massage services for a truly relaxing stay.

Book now to experience luxury and convenience at Excel Hotel!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Location

Guest Reviews

8.2
Based on 1999 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 8.13
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
R
Rebecca • couple • ca
9
2026-07-25 • via Nuitee
大補 • solo_traveller • jp
7
2026-07-24 • via Nuitee
유주 • couple • kr
6
위치는 최고, 서비스는 그럭저럭입니다.
Pros:

위치가 좋습니다. 지하철, 버스 역과도 가깝고 돈키호테도 근방입니다. 근처 도보 10분 내외 정도면 이온몰이나 쇼핑센터도 갈 수 있습니다. 어메니티 제공, 조식 서비스도 있습니다. 침구도 편안합니다.

Cons:

4성급 호텔인데도 영어를 조금이라도 사용 할 수 있는 직원이 전혀 없습니다. 짐 맡기기, 체크인, 체크아웃과 같은 메인 서비스 외에는 소통이 안된다고 보면 됩니다. 객실 청소는 요청하는 경우에만 가능하고요, 객실 문에 붙어있는 자석으로 외부 에 부착해야 합니다. 아니면 청소 안해줍니다. 타 호텔에서는 보통 방해금지 팻말을 문고리에 걸어 놓는데, 여기는 좀 다르게 운영 합니다. 청소 관련 안내도 상세하게 제공하지 않습니다.

2026-07-23 • via Nuitee
A
Alejandro • couple • es
7
2026-07-21 • via Nuitee
M
Meng-Ching • extended_group • tw
10
Pros:

飯店地點離地鐵站非常近，正門是中州川端站1號出口，後門是離4號出口（有電梯）較近，員工也都非常親切有禮。

Cons:

無

2026-07-21 • via Nuitee
R
roland • extended_group • us
8
2026-07-16 • via Nuitee
C
Christine • couple • de
10
Setzen, zentrales und angenehmes Hotel
Pros:

Die Lage und die Stadt erkunden ist sehr gut. Das Hotel ist sehr ansprechend und sauber. Wir können es sehr empfehlen.

2026-07-14 • via Nuitee
M
manabu • extended_group • jp
7
次は違うホテルを利用します。
Pros:

基本、全て良かった。

Cons:

フロントの対応が良くなかった。とにかく遅い。

2026-07-11 • via Nuitee
N
Nobuo • solo_traveller • jp
3
2026-07-09 • via Nuitee
富能 • solo_traveller • tw
10
2026-07-07 • via Nuitee
H
HSIN YING • family_with_children • tw
10
Pros:

地點太方便了

2026-07-06 • via Nuitee
V
valentina • couple • it
8
2026-07-05 • via Nuitee
O
Osamu • couple • jp
10
Pros:

地下鉄の駅からも近く食べるにも観光するにも何不自由ない場所です。

2026-07-05 • via Nuitee
J
Jeffrey Thomas • solo_traveller • us
10
Great location
Pros:

Excellent location.

Cons:

Everything was fine.

2026-07-04 • via Nuitee
F
Frank • solo_traveller • nl
8
2026-07-03 • via Nuitee
H
Hatsuki • couple • tw
9
Pros:

住宿地點超乎預期的好!!~

2026-06-30 • via Nuitee
T
Ted • solo_traveller • tw
10
Pros:

早餐中規中矩算好吃。飯店地點絕佳，出門就是中洲川端站地鐵，去天神或是博多都很方便。
服務人員態度都很棒，飯店整體整潔，下次還會再來選擇住宿。

Cons:

無

2026-06-29 • via Nuitee
K
KONO • couple • jp
7
2026-06-29 • via Nuitee
X
xinci • couple • tw
8
Pros:

交通位置很方便 離地鐵站走路10分鐘左右

Cons:

冷氣不強、廁所抽風差

2026-06-29 • via Nuitee
L
Leonard • extended_group • au
9
2026-06-29 • via Nuitee