Hakata Excel Hotel Tokyu

Hotels
8.2 (1904 reviews)
Hakata-ku Nakasu 4-6-7 , Fukuoka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Booking discrepancies
Inconsistent room maintenance

Categories

Cleanliness
7.44
Some issues with room cleanliness and air-conditioning functionality noted.
Service
8.91
Staff is noted as friendly and helpful, although there were some concerns about booking errors.
Location
8.45
Multiple reviews highlight the great location near transportation and attractions.
Room Quality
7.9
Rooms are spacious but had issues with receiving the booked category.
Amenities
8.13
Amenities generally satisfactory but lacked sufficient laundry facilities.
Value for Money
7.89
While some felt the price was high for quality, overall value is perceived as good.
Food and Beverage
8.44
Breakfast is positively mentioned as delicious and accommodating for dietary needs.
Overall Experience
8.41
Overall experience is positive with minor issues that do not greatly affect stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:47

Property Description

Luxurious Amenities
Indulge in the comfort of a Tempur-pedic pillow, unwind with a 37-inch LCD satellite TV, and relax in a private bath - all in our classically decorated rooms.

Convenient Location
Located just a minute's walk from Nakasu-Kawabata Train Station, Hakata Excel Hotel Tokyu provides easy access to Hakataza Kabuki Theatre, Nakasu Yatai Street, and other nearby attractions.

Exceptional Services
Enjoy complimentary WiFi, dine at the onsite restaurant or tea lounge, and take advantage of our coin launderette and massage services for a truly relaxing stay.

Book now to experience luxury and convenience at Excel Hotel!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1700 per day.

Location

Guest Reviews

8.2
Based on 1904 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 8.13
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
M
Mads • solo_traveller • dk
9
2026-04-18 • via Nuitee
Q
Qhtl • family_with_children • ph
10
Nice Room, good location and delicious breakfast!
Pros:

Like the location, cleanliness, comfort and the food

Cons:

Hotel's TV channels are all in local shows - better if there are available international shows/channels

2026-04-18 • via Nuitee
T
Theofanis • couple • gr
10
2026-04-17 • via Nuitee
J
JUNKO • solo_traveller • jp
5
2026-04-16 • via Nuitee
冠庭 • couple • tw
9
2026-04-14 • via Nuitee
C
Chutima • solo_traveller • th
10
Pros:

This is my 4th time here , I love everything here and thank you so much for room with good view as my requested , I will definitely come back for my next visit , thank you again 🙏

Cons:

None

2026-04-14 • via Nuitee
I
ITO • solo_traveller • jp
10
Pros:

どれも良かったです

Cons:

良くなかった事を探すのが大変

2026-04-13 • via Nuitee
L
Leticia Burgess • solo_traveller • au
10
Pros:

Beautiful hotel with a fantastic location.

Cons:

Nothing.

2026-04-12 • via Nuitee
K
Kaei Ha • couple • kr
5
2026-04-11 • via Nuitee
稲荷 • family_with_children • jp
8
Pros:

立地が良かった。

2026-04-11 • via Nuitee
S
Selçuk • family_with_children • nl
10
Perfect!
Pros:

Everything was perfect, thanks!

2026-04-11 • via Nuitee
Y
Yi-Ling • couple • tw
9
Pros:

服務人員全部都非常棒，會盡力協助幫忙解決問題，地點位置也很方便，鄰近中州川端站、一蘭、唐吉訶德、還有lawson，往前就博多運河跟中央公園、餐廳也很多，房間雖不大但乾淨舒適，早餐有明太子吃到飽 各種菜餚也非常美味好吃唷！非常推薦！

Cons:

沒有遇到不滿意的問題，只有櫻花季價格沒有普通時候划算，但跟其他周邊飯店比較還是相對划算的

2026-04-09 • via Nuitee
T
TaYuan • extended_group • tw
9
位置好，房間也乾淨，下次來還會選擇這間飯店
Pros:

位置

Cons:

沒有

2026-04-08 • via Nuitee
L
Letien • extended_group • tw
8
值得一住
Pros:

離市中心近

Cons:

無法停休旅車

2026-04-08 • via Nuitee
G
Gert • family_with_children • at
8
Gutes Stadthotel in zentraler Lage mit eigener Garage
Pros:

Sehr zentrale Lage in Gehweite zu Tenjin-Park oder etwas Canal-City und mit vielen Lokalen in der Nähe. Eigene Parkgarage. Zimmer war recht groß, die 2 Doppelbetten bequem aber nicht zu breit. Für uns vier wurde aber schon extra die Couch als Bett vorbereitet. Dadurch war es zwar sonst schon sehr eng im Zimmer, aber alle hatten genug Platz zum Schlafen.

Cons:

Es war das einzige Hotel auf unserer Reise, das keine Buchung mit Kreditkarte erlaubt hat- über den Umweg Paypal ging es dann aber doch noch.

2026-04-08 • via Nuitee
T
takeru • family_with_children • jp
8
2026-04-08 • via Nuitee
A
ARISATO • solo_traveller • jp
8
2026-04-07 • via Nuitee
T
Tanaree • extended_group • th
10
Pros:

ทำเลดีมาก ห้องกว้าง ประมาณ 40sq.m. ซึ่งหาได้ยากในบริเวณนี้ ห้องน้ำใหญ่เเละแบ่งส่วนเปียกแห้งอย่างชัดเจน

Cons:

ที่จอดรถเป็นแบบลิฟท์อัตโนมัติ รถใหญ่จะเข้าไม่ได้ เช่น voxy ต้องไปจอดอาคารจอดที่อยู่ถัดไป 400m.

2026-04-06 • via Nuitee
G
GILLES • solo_traveller • fr
8
Pros:

Excellent petit déjeuner, très diversifié

Cons:

Pas de fauteuils dans le hall de réception qui est immense

2026-04-06 • via Nuitee
J
John • family_with_children • au
10
By the river!
Pros:

Beautiful view from our room to the river! Close to the subway!

Cons:

Nothing really to dislike!

2026-04-05 • via Nuitee