Hakata Excel Hotel Tokyu

Hotels
8.2 (1828 reviews)
Hakata-ku Nakasu 4-6-7 , Fukuoka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Booking discrepancies
Inconsistent room maintenance

Categories

Cleanliness
7.44
Some issues with room cleanliness and air-conditioning functionality noted.
Service
8.91
Staff is noted as friendly and helpful, although there were some concerns about booking errors.
Location
8.45
Multiple reviews highlight the great location near transportation and attractions.
Room Quality
7.9
Rooms are spacious but had issues with receiving the booked category.
Amenities
8.13
Amenities generally satisfactory but lacked sufficient laundry facilities.
Value for Money
7.89
While some felt the price was high for quality, overall value is perceived as good.
Food and Beverage
8.44
Breakfast is positively mentioned as delicious and accommodating for dietary needs.
Overall Experience
8.41
Overall experience is positive with minor issues that do not greatly affect stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:47

Property Description

Luxurious Amenities
Indulge in the comfort of a Tempur-pedic pillow, unwind with a 37-inch LCD satellite TV, and relax in a private bath - all in our classically decorated rooms.

Convenient Location
Located just a minute's walk from Nakasu-Kawabata Train Station, Hakata Excel Hotel Tokyu provides easy access to Hakataza Kabuki Theatre, Nakasu Yatai Street, and other nearby attractions.

Exceptional Services
Enjoy complimentary WiFi, dine at the onsite restaurant or tea lounge, and take advantage of our coin launderette and massage services for a truly relaxing stay.

Book now to experience luxury and convenience at Excel Hotel!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1700 per day.

Location

Guest Reviews

8.2
Based on 1828 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 8.13
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
M
Michele • family_with_children • us
8
Pros:

Only stayed one night but it was a comfortable room. Nice area to walk around.

Cons:

Couldn't get a taxi

2026-03-28 • via Nuitee
池田 • solo_traveller • jp
8
素晴らしい
Pros:

スタッフの配慮

Cons:

特になし

2026-03-27 • via Nuitee
A
Anoushka • family_with_children • nl
8
Pros:

Location!

Cons:

The room was too hot.

2026-03-26 • via Nuitee
C
Carl • solo_traveller • gb
8
2026-03-26 • via Nuitee
N
Naoki • solo_traveller • jp
8
2026-03-22 • via Nuitee
志仁(CHIH JEN) • family_with_children • tw
9
Pros:

地點很棒!!地下鐵出口轉個彎就到了

2026-03-19 • via Nuitee
Y
yasuhisa • couple • jp
3
Cons:

掃除やシーツがダメ

2026-03-18 • via Nuitee
C
CHIEN-TING • family_with_children • tw
10
2026-03-17 • via Nuitee
C
CHIEN-TING • family_with_children • tw
9
2026-03-17 • via Nuitee
Y
YUKAI • couple • tw
10
很棒
Pros:

地理位置

Cons:

無

2026-03-17 • via Nuitee
可姍 • extended_group • tw
9
2026-03-17 • via Nuitee
S
SHUYU • family_with_children • tw
1
2026/3/6當日入住，進房沒多久就發現空調打開一下就會自動關掉，整個房間又悶又熱，請飯店人員來看，回覆說因為目前只供應暖氣，所以沒有冷氣功能，覺得熱可以打開窗戶通風，但打開窗戶後根本是另外一場災難，外面的居酒屋排油煙管的
Pros:

除了位於鬧區之外，找不到優點

Cons:

服務人員態度不佳，飯店設備老舊損壞都不維修，房間實際與網站照片落差太大

2026-03-16 • via Nuitee
K
k • couple • jp
7
ライブのための旅でしたが、色々楽しかったです
Pros:

駅から近くて便利でした

Cons:

大浴場があれば嬉しかったです

2026-03-16 • via Nuitee
A
Anna_GG • family_with_children • bg
8
Early March in Fukuoka
Pros:

The location was great. We could see the canal from the room.

2026-03-16 • via Nuitee
S
Shin Yi • couple • tw
10
2026-03-15 • via Nuitee
L
Luca • solo_traveller • jp
6
2026-03-15 • via Nuitee
D
Denise • family_with_children • nz
9
Pros:

Nice room and bathroom, polite staff.

Cons:

All ok

2026-03-14 • via Nuitee
H
HAO CHE • solo_traveller • tw
10
2026-03-11 • via Nuitee
T
Tommy • solo_traveller • au
9
2026-03-10 • via Nuitee
L
LUNYAO • family_with_children • tw
10
好棒！下次有去福岡還會再入住。服務態度非常好。
2026-03-08 • via Nuitee