Mercure London Hyde Park Hotel

Hotels
Mercure
8.4 (2502 reviews)
8-14 Talbot Sq, Paddington , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Old decor

Categories

Cleanliness
8.11
Several comments on the rooms being old and outdated but clean.
Service
9.08
Staff were noted to be helpful and polite, receiving several positive mentions.
Location
9.12
Consistently praised as being excellent and convenient, especially near Paddington.
Room Quality
7.57
Rooms were often described as small or needing updates, but some had upgrades.
Amenities
8.1
Decent amenities mentioned, but some guests found limitations such as a small gym.
Value for Money
8.06
Prices were generally viewed as reasonable for the location and services offered.
Food and Beverage
8.61
Food options were noted as good, though breakfast could improve.
Overall Experience
8.58
Generally positive experiences with minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:39

Property Description

Central Location in Paddington
Mercure London Hyde Park Hotel is conveniently located just a 2-minute walk from London Paddington Railway Station, making it an ideal choice for travelers looking to explore the city easily.

Modern Amenities and Comfortable Rooms
Enjoy the modern amenities offered in each room, from air conditioning and interactive plasma-screen TVs to voice-controlled virtual concierge services. Relax in the cosy rooms with free high-speed WiFi access and a complimentary daily restocked minibar.

Delicious Dining Options and Nearby Attractions
Start your day with a full English breakfast or continental buffet in the spacious dining room. With Hyde Park just a 5-minute walk away and attractions like the Sherlock Holmes Museum within walking distance, Mercure London Hyde Park Hotel offers both convenience and comfort for your stay.

Ready to experience the perfect blend of convenience and luxury? Book your stay at Mercure London Hyde Park Hotel now!

Important information:

Guest are required to present the credit/debit card used to make the booking at check-in.

Please note that if an advance purchase reservation is booked, the card charged needs to be present upon check-in at the hotel. If not present at the hotel then another payment is required from another card and the original card will be refunded.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 30 per day.

Location

Guest Reviews

8.4
Based on 2502 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
A
Angie extended_group za
3
Won't be going back
Pros:

the little Italian deli and coffee shop next sore called Mimo's was excellent.

Cons:

They put a double bed in a king size room. They say that's a standard thing. If I book king I expect king. Staff were not helpful and stuff just doesn't work. Not a repeat for us.

2026-06-12 via Nuitee
D
Diane solo_traveller gb
5
Not a great stay!
Pros:

Location

Cons:

Room was next to fire exit, people banging their feet late and early morning, going up & down the stairs.
Shower did not drain.
Sink plug would not come out.
Pillows were very flat.
Blinds was broken in several places.
On check out, didn't even ask how our stay was, disinterested!

2026-06-12 via Nuitee
F
Fahad couple sa
5
Below average.
Pros:

Only advantage is its location.

Cons:

Extremely tine rooms and pricey rates.

2026-06-12 via Nuitee
V
Verity couple nz
10
Will stay here again any time we are in London. Great find!
Pros:

Everything. Location was great. Building had character. Staff were friendly and efficient. Breakfast was first rate. Room was small but had everything you needed.

Cons:

Nothing at all.

2026-06-12 via Nuitee
K
Karen couple gb
9
Perfect location, highly recommend and woudl stay again.
Pros:

Location was fabulous. Lovely building very modern inside. Complimentary mini bar wasn’t expected but very nice.

Cons:

Room although perfectly clean however it was very small for a king room.

2026-06-12 via Nuitee
E
Elsa couple fr
9
2026-06-11 via Nuitee
P
Patrick couple nl
7
Prima verblijf
Pros:

Het eten

Cons:

De badkamer was niet heel schoon bij aankomst

2026-06-11 via Nuitee
G
Gerard solo_traveller ie
10
2026-06-11 via Nuitee
B
Barbara Ann extended_group gb
10
Very comfortable and enjoyable
Pros:

Location very good. Breakfast excellent

Cons:

Everything was good

2026-06-11 via Nuitee
K
Karen couple gb
10
2026-06-11 via Nuitee
M
marie laure solo_traveller fr
7
2026-06-10 via Nuitee
E
Elena couple de
7
Gut gelegenes Hotel, Zimmer im Untergeschoss aber nicht zu empfehlen.
Pros:

Die Lobby war nett und die Lage war gut. Man war schnell bei den Underground Stationen. Auch schön waren die kostenlosen Getränke in der minibar.

Cons:

An sich alles ok. Leider haben wir das Zimmer im Untergeschoss bekommen, hier konnte man ab 6 Uhr kaum noch schlafen, da darüber direkt die Lobby war und auch viele Angestellte hier Zeugs nach oben geschafft haben und man nur Getrampel gehört hat. Das war sehr nervig und schade. Das Zimmer ansonsten ok, aber würde ich vllt nicht direkt als 4 Sterne einordnen, scheint für London aber normal zu sein.

2026-06-10 via Nuitee
W
Williams solo_traveller gb
8
Pros:

Really appreciated the warm, helpful welcome from the staff (Hamzah, I think) and help with our luggage from the young lady. We received a room upgrade which was great. Bed was very comfortable. We enjoyed our breakfast experience very much.
The staff and food were excellent.

Cons:

Unfortunately, our Italian dinner food experience was not as good as we hoped, but again the staff were fab. The seabass had a slightly unpleasant taste, but we didn't wish to complain as the girls were so kind.

2026-06-09 via Nuitee
M
Mathew solo_traveller au
10
Amazing staff, good breakfast, great location, nice room.
Pros:

Hotel was great the staff were very accomodating organising an early check-in and a complimentary breakfast which was amazing after a 30hr flight. Room was clean with a nice bed and good shower. Location was very convenient a short walk from Paddington station. Would definitely stay here again.

Cons:

Nothing can’t fault the hotel the staff were exceptional.

2026-06-09 via Nuitee
S
Stanley solo_traveller fr
10
Pros:

Good location

Cons:

Everything

2026-06-09 via Nuitee
E
Eva solo_traveller de
9
2026-06-08 via Nuitee
J
Jodie-leigh couple gb
10
Fabulous
Pros:

Loved the hotel it was gorgeous on the inside and outside and very clean and the perfect location for transportation

Cons:

Nothing we didn’t like

2026-06-08 via Nuitee
M
Michelle extended_group gb
9
2026-06-08 via Nuitee
T
Tony solo_traveller gb
10
Pros:

Very hospitable and catered to our every needs ❤️

Cons:

Lift was slow

2026-06-08 via Nuitee
A
Anna couple gb
9
2026-06-08 via Nuitee