MainStay Suites Wichita Northeast

Yes everything was great and the evening check in receptionist, I believe her name was Cindy, can't completely remember but she went above and beyond to help me!

Bug in bed

Fine

The property and room were nice, but not great.
The room key card did not work or work well for the majority of the time. The mirror in the bath was broken with a crack from top to bottom that was repaired with blue painter's tape. The recliner ottoman would not tetract which caused a trip hazard on which I tripped over whole getting into bed.
But overall, I would stay here again if I needed another weekly room.

Staff were very friendly and helpful when I needed to extend my stay.

Located in the medical area, not a lot of dining options in the area. Main consumer area is about a mile down the highway.

Bed was comfortable. Some of the exterior doors did not work well with the keycard. We had problems with a couple of the outlets.

Better than advertised. Nice people, clean and quiet.

Full kitchen and comfy beds. Air conditioner works great. The one thing I found that was inconvenient is the vending machines only take cards, and the prices were outrageous. Coffee machine didn't work the whole time. Otherwise it was well worth the cost.

Ladies and gentlemen a non smoking property means a non smoking property and no one should have to endure a room that obviously has been smoked in particularly when you have breathing issues to begin with No one should be subject to attitude from the front desk but telling a customer what they cant do to help rather than what they can do and are willing to do. I hope corporate agrees with me

The room was infested with roaches crawling everywhere. The hallways had a urine animal type smell. I had to go out and purchase bug spray which increase the roaches coming out everywhere. You felt paranoid after seeing roaches on the furniture and dropping from the ceiling. The stay seemed indifferent about the problem. I lost my money and didn’t receive any compensation. I had to check out early and go to a cleaner hotel.

The room seemed clean and the a/c worked. Outside the room however the carpet was disgustingly soiled, black in places. The hallways smell very bad, like a garbage dump. One of the rooms had a notice taped to the door stating the room was full of trash and needed immediate cleaning. The notice was dated November 2024. I was there August 2025.

Our handicap accessible room was perfect for our needs. The room was spacious enough for my husband to move around in his wheelchair. The bathroom was also very spacious and worked well for him. The staff was very friendly. Cindy was the clerk who checked us in and I spoke with her a couple of times as we were coming in or going out.

Front desk has an attitude problem. Shouldn’t be working customer service if you can’t get along with people

Too many ants

This hotel was awful. We checked out in under half an hour of checking in. The hallways reeked of smoke and it was so humid inside it was hard to breathe. The appliances were rusting, as well as the drawer pulls and light fixtures. The room itself reeked of wet animal and cigarette smoke and was supposed to be a nonsmoking room. The hallways reeked of animal urine.
DO NOT STAY HERE.
The photos shown in the picture are not what our room looked like. It was a white rusted fridge and dingy bathroom door with paint peeling off.
The manager refused a refund and hung up on my husband when he called.

I didnt make a reservation nor did I stay there for 5 minutes. Im clueless to why yall keep emailing me.

The staff were very pleasant.

It was just a room for the night my husband was reffing

The light fixture in the bathroom is nearly rusted through and the shower head shot water everywhere except where you needed it. Had to ask front desk for clean towels. THC vap could be smelled in the hallway. Multiple doors out open with key card. No one at the front desk at checkout.

Sigh. This has been my go-to state track meet hotel for 3-4 years. When I get there, I am usually starving, hot, and tired. If it's four times, then three times my key has not worked resulting in a ton of extra walking (it's a big hotel) carrying heavy gear and my ever-colder food. Once resulted in a suite. Last time I had ants but not so many as to be a bother. Didn't feel unclean. This time, I get stuck across the hall from Boo Radley. Door is utterly filthy. On it is tacked a notice of mandatory cleaning. When I go downstairs to fix key and come back up, Boo is roaming the halls and his door is cracked to release a terrible stench. My room was actually fantastic. Felt and looked clean. Plenty of space. Great hot water. But I was exhausted and fell asleep early. Did I wake at 2 on my own? Maybe. But I was up from 2 am until about 330. Boo was as well, creating really loud noise in unimaginable ways. I get the hotel's hands may be tied but what a terrible eyesore. If I'd had kids, I would have been really upset to be across the hall from this guy. And even though my room seemed plenty clean, I have to wonder what this guy is bringing in and what he's doing outside his room at 2 a.m. I'm a creature of habit and I've enjoyed this hotel. But given the card issues and something like Boo Radley, I'll definitely consider my other options when booking next year.