Quality Inn & Suites York East

Hotels
•
Quality Inn
6 (308 reviews)
2600 East Market Street , York , US
+1 717-755-1966

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location / convenient
Friendly front-desk and accommodating staff (mostly)
Pool was fantastic and enjoyed by families
Price mentioned positively by some
Pleasant grounds/office and some nice views
Cons:
Serious cleanliness issues (cockroaches, bad smells, bloodied bandages, mildew)
Rude hotel manager reported multiple times
Rooms dated: stained carpets/curtains, poor towels, leaks, lack of ventilation
Uncomfortable beds and bathrooms needing renovation
Inconsistent housekeeping (no trash removal/room servicing) and poor shower water pressure

Categories

Cleanliness
2.5
Numerous complaints: cockroaches, dirty rooms, mildew/bad smells, stained curtains, bloodied bandages in walkways and inconsistent housekeeping.
Service
7.5
Front-desk and maintenance staff frequently described as friendly and accommodating, but multiple reports of a rude/argumentative manager (named Michael) lowered trust.
Location
8
Regularly praised as convenient and close to needed destinations; some rooms noted to have good views.
Room Quality
4
Mixed to negative: uncomfortable beds, old/stained carpet and curtains, poor towel quality, bathroom leaks and lack of ventilation; rooms feel dated.
Amenities
7.5
Pool is a standout and enjoyed by guests; grounds and office look nice though there was a minor issue with published pool hours.
Value for Money
6.5
Price cited as a pro by some, but many felt cleanliness and room condition reduced perceived value—overall mixed but slightly positive on price.
Food and Beverage
6
Breakfast described as basic but acceptable (eggs and sausage); one guest mentioned 'great foods' while others noted nothing exceptional.
Overall Experience
6
Mixed overall: good location, friendly staff and a strong pool experience contrasted with serious cleanliness and room-quality problems and at least one poor manager interaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
The Quality Inn & Suites hotel is conveniently located near motorway I-83, making it easy to access. Situated just 3 km from the York Galleria mall, guests can enjoy shopping and dining options within close proximity.

Nearby Attractions
Explore the Pennsylvania Dutch Country, located just 48 km away from the hotel. Additionally, York Airport, Penn State York, and Harrisburg International Airport are all easily accessible, allowing for convenient travel options for guests.

Comfort and Convenience
With its strategic location and proximity to key attractions and transportation hubs, Quality Inn & Suites offers guests a comfortable and convenient stay. Whether you're traveling for business or leisure, our hotel provides the perfect base for your adventures.

Book your stay at Quality Inn & Suites for a memorable and hassle-free experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 308 reviews
Cleanliness: 2.5
Service: 7.5
Location: 8
Room Quality: 4
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 6
Overall Experience: 6
M
monswel • couple • us
10
Everything was great.
Pros:

Breakfast was great

Cons:

Could not do a stayover

2026-11-02 • via Nuitee
G
Guide • family_with_children • us
1
Pros:

Price

Cons:

Cockroachs, dirty room,smelled badly

2026-10-26 • via Nuitee
C
Chester • couple • us
10
2026-10-21 • via Nuitee
G
Guide • solo_traveller • us
7
2026-10-21 • via Nuitee
M
Marla • family_with_children • us
2
2026-10-19 • via Nuitee
M
Mark • solo_traveller • us
7
2026-10-19 • via Nuitee
M
Margaret • solo_traveller • us
3
Would have been great without the hotel manager b
Pros:

The majority of the staff were nice. It was close to everything I needed and in an area that I am familiar with.

Cons:

The hotel manager is a miserable human being who likes to find every excuse he can to justify finding an issue with me. Claimed that I was a horrible human being, but I was genuinely kind to everyone. I tried to ask him why he didn’t like me or what I may have done wrong. I guess being a woman who was going through a rough time in life was the crime. Or just being a woman. The way he spoke to me and treated me was absolutely disgusting and no one deserves to be treated the way he treated me. I paid for my rooms. I kept the rooms clean and free of damage.

2026-10-19 • via Nuitee
D
Daphne • solo_traveller • us
9
2026-10-18 • via Nuitee
L
Levi • couple • us
8
2026-09-10 • via Nuitee
T
Taylor • solo_traveller • us
9
2026-09-10 • via Nuitee
D
debra • solo_traveller • us
8
2026-08-31 • via Nuitee
E
Emily • solo_traveller • us
7
2026-08-31 • via Nuitee
N
Nelson O. D • solo_traveller • um
10
2026-08-23 • via Nuitee
S
Schiavo • solo_traveller • us
9
2026-08-20 • via Nuitee
N
Nicole • couple • us
10
Pros:

Everything! Staff super friendly!

Cons:

N/a

2026-08-17 • via Nuitee
L
Lowell19971 • Solo travel
8
Clean and convenient
Pros:

A clean room in a location convenient to my business in East York. Desk personnel have been courteous and helpful on every of my stays at this property

2026-08-13 • via Tripadvisor
D
Danielle • family_with_children • us
4
I won’t book there again!
Pros:

Great location to get to where I needed to go

Cons:

Beds were not comfortable & bathroom need redone

2026-08-07 • via Nuitee
J
Juan • family_with_children • us
10
Everything good
Pros:

Excellent

Cons:

Good

2026-08-06 • via Nuitee
J
Jody • solo_traveller • us
9
Nice comfy bed
Pros:

Nice and roomy

Cons:

N/A

2026-07-23 • via Nuitee
K
Kayla • solo_traveller • us
1
Cons:

Didn't like getting kicked out and had to walk in the pouring rain over something that I didn't do

2026-07-23 • via Nuitee