Fairfield by Marriott Inn & Suites Austin Southwest

Hotels
•
Fairfield Inn
7.2 (734 reviews)
4424 S Mopac Expy , Austin , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Excellent location
Updated, comfortable rooms
Rooms described as clean
Grab-and-go breakfast option available at times
Friendly staff reported in some reviews
Cons:
Ongoing construction/renovations causing noise, closures, and safety concerns
Breakfast/F&B frequently unavailable or inconsistent
Maintenance issues (exposed wires, broken laundry door handle, TV problems, no ice)
Front desk/service failures (wrong room assignments, staff entering without knocking, lack of quarters)
Pool/gym and other amenities closed or limited due to renovation
Housekeeping inconsistently provided; strong hallway odors reported
Pet barking and lack of clarity about pet policy

Categories

Cleanliness
6
Rooms often reported as clean and updated, but multiple guests noted strong hallway odors and at least one report of no housekeeping during multi-night stays, lowering the overall cleanliness impression.
Service
6.2
Mixed service: some reviews call staff amable/friendly, but there are multiple serious issues (front desk confusion about room assignments, lack of quarters, staff entering rooms without knocking, limited help with laundry machines) that pull down the score.
Location
9.8
Consistently praised as ideal and convenient (close to freeway, tucked away from noise, good for visiting friends), making location one of the strongest aspects of the property.
Room Quality
9.8
Guests repeatedly mentioned updated, roomy, comfortable accommodations and liked in-room toiletries and layouts (king suite). Some maintenance/unfinished details related to renovation were noted but rooms themselves were generally well-regarded.
Amenities
6
Amenity availability was inconsistent due to renovations: pool and gym were closed at times, laundry machines had issues (no quarters, offline app), and ice/coffee availability problems were reported.
Value for Money
6.6
Value is reduced for guests who paid for services (e.g., breakfast) they did not reliably receive and for stays impacted by renovations; however strong location and room updates temper the negative impact.
Food and Beverage
6
Frequent complaints that normal breakfast was unavailable; grab-and-go worked for some but was inconsistent, plus reports of no ice/coffee on the last day and limited F&B service during renovation.
Overall Experience
7.2
Mixed overall: excellent location and generally good updated rooms, but pervasive construction, intermittent service failures, amenity closures, and some safety/maintenance concerns resulted in an overall experience in line with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:51

Property Description

On-site Outdoor Pool
Enjoy a refreshing dip in our on-site outdoor pool, perfect for relaxation and leisure during your stay.

Complimentary Breakfast and WiFi
Start your day right with a delicious continental breakfast served daily. Stay connected with free WiFi available throughout the property.

Convenient Location
Located just 9.5 km from the vibrant entertainment of 6th Street in Austin city centre, and with easy access to the University of Texas-Austin and Barton Creek Mall, our hotel offers the perfect blend of convenience and comfort.

Book your stay at La Quinta Inn and Suites Austin Southwest at Mopac for a memorable and enjoyable experience.

Important information:

Service Animals - ADA-defined service animals are welcome free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 734 reviews
Cleanliness: 6
Service: 6.2
Location: 9.8
Room Quality: 9.8
Amenities: 6
Value for Money: 6.6
Food and Beverage: 6
Overall Experience: 7.2
T
Tami • family_with_children • us
10
Pros:

The frittata

2026-09-10 • via Nuitee
C
Charles • solo_traveller • us
9
2026-08-18 • via Nuitee
C
Carlos • couple • us
5
Pros:

Location

Cons:

That they moved us room to something we didn’t book

2026-07-13 • via Nuitee
B
bo • family_with_children • us
10
2026-06-29 • via Nuitee
S
sabrinasQ7380FZ • NONE • Houston, Texas
6
yellow tape blocking shared space
Pros:

The dining room was under construction, but the tape blocked all common areas and door to outdoor space. no alternate walkway made available

2026-06-28 • via Tripadvisor
R
Ryan • couple • us
9
Pros:

Location and cleanliness

Cons:

water pressure was very low

2026-06-26 • via Nuitee
G
Gloria • couple • us
8
2026-06-24 • via Nuitee
Y
Yvette • couple • us
7
Great upgrades, needs better maintenance
Pros:

The inside of room was nice and clean. Libby was closed for remodeling so the breakfast option of grab and go was convenient

Cons:

The laundry room did not have a handle to open the door. Wires were just sticking out. Front desk did not have any quarters and the app used on the machines could not be used because there were offline.

The hallways smelled so horrible. Like shrimp or similar

2026-06-21 • via Nuitee
T
tlmckesson • Solo travel • San Diego, California
6
Didn’t have “had me a hammer” on my bingo card
Pros:

I love this physical location. Right by the freeway but tucked away from noise. But this location has been renovating for 3+ years. And I am literally in a room now with the door lock being changed. The phrase “hand me a hammer” is not one you want to hear when you have paid to stay at a hotel.
They have posted a finish notice of July. I’m sure they’re not mentioning any of this to current booking guests because it’s possible our stays are also funding the renovations. But I’m sure they press is on, since Marriott will be taking over.
Ready yourselves

2026-06-19 • via Tripadvisor
P
Paul D • solo_traveller • us
9
Great location
Pros:

good location for us, nice room updates

2026-06-19 • via Nuitee
R
Ravinder • solo_traveller • us
1
Waste of time
Pros:

None. I moved out and didn’t stay

Cons:

Every thing

2026-06-15 • via Nuitee
B
Berzosa • couple • mx
8
Pros:

Muy cómodo, bien ubicado, la atención fue muy amable, todas las instalaciones son cómodas y el área es muy linda

Cons:

En las 3 noches que estuvimos hospedados ningún día fueron a realizar el aseo, además el área de desayuno no estaba habilitado

2026-06-15 • via Nuitee
K
Kimberly • solo_traveller • us
3
Would never stay there again and wished I had asked for my money back
Cons:

It was under construction and no pool or gym. And the front desk has no clue what room they put us in and while we were in bed having an intimate moment a make employee just opened our door without knocking and came in asking if anyone was in there. He came in, saw us, and left with no apology. I didn't even stay the second night I was so scared to stay there. Not good. When we told the front desk about it they basically said they had no clue we were in there.

2026-06-13 • via Nuitee
R
Rosenberg • solo_traveller • us
10
2026-06-11 • via Nuitee
B
Bruce,jr • solo_traveller • us
7
Pros:

Location rooms were comfortable

Cons:

They were going thru renovations, so some amenities weren't available. Not much of a problem though

2026-06-02 • via Nuitee
S
Sharon • solo_traveller • us
7
Pros:

The Room Was Nice And Clean..

Cons:

Everytime We Walked Down The Hallway The Dogs Barked, I Didn't Know The Hotel Was Pet Friendly ...I Am Also A Disabled Lady. I Believe Ppl With Disabilities Should Always Be On The First Floor Not 5th Floor, In Case Of An Emergency...

2026-06-01 • via Nuitee
A
Ashley • family_with_children • us
7
Hill country luxury/Construction zone mashup
Pros:

Location ideal as we were visiting friends nearby. Layout of King suite perfect for us, mother & teen daughter. Liked the toiletries

Cons:

I didn't know it was under construction! 😂 All exterior doors propped fully open all night (to air out paint smell?) security concern. Countless details missing/rough/unfinished due to the ongoing renovation

2026-05-29 • via Nuitee
S
Shamika • solo_traveller • us
1
Pros:

The room was big and comfortable

Cons:

No real breakfast I paid for breakfast

2026-05-27 • via Nuitee
N
Nicole • solo_traveller • us
1
2026-05-25 • via Nuitee
D
Doug • couple • us
3
No ice was available , no breakfast except bags, no coffee on last day;we did not receive what we paid for!, our tv went
Pros:

Location

Cons:

It was a MESS & the on going construction was extremely inconvenient. You should just close down until u can provide complete service.

2026-05-24 • via Nuitee