The County Hotel

Hotels
6.9 (8023 reviews)
9 Botchergate , Carlisle , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Value for money
Comfortable beds
Cons:
Cleanliness issues
Noisy rooms
Poor food quality

Categories

Cleanliness
4.73
Multiple comments indicated cleanliness issues with filthy carpets and old bathrooms.
Service
8.2
Comments on service were mixed; standard service for a hotel of this rating.
Location
9.24
Many reviews praised the great location close to shops and nightlife.
Room Quality
5.69
Criticism regarding room size, issues with noise, and overall quality.
Amenities
6.22
Limited amenities and numerous complaints about breakfast offerings.
Value for Money
7.68
Value for money appreciated in some reviews but offset by complaints.
Food and Beverage
5.23
Disappointments with breakfast choices and quality.
Overall Experience
8.2
Mixed reviews point to enjoyment from some aspects but overall dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:07

Property Description

Convenient City Centre Location
The County Hotel, located opposite Carlisle Rail Station, offers a prime spot in the city centre. Just a short walk from Carlisle Cathedral, this hotel provides easy access to key attractions.

Comfortable Accommodation and Dining
Each room at the County Hotel features free Wi-Fi, a TV, work desk, and tea/coffee facilities. Guests can enjoy picturesque views of King Henry VIII's Citadel from select rooms. Indulge in traditional breakfasts, international cuisine, and a variety of drinks at the Gallerie Restaurant and Portland Resident’s Bar.

Nearby Attractions and Activities
Explore Carlisle Castle and enjoy golfing at the Eden and Stoneyholme courses, all within walking distance of the hotel. Make the most of your stay at the County Hotel with a blend of comfort and convenience.

To book your stay, contact us now!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Hotel is located in the city center with some noise disturbance possible.This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

6.9
Based on 8023 reviews
Cleanliness: 4.73
Service: 8.2
Location: 9.24
Room Quality: 5.69
Amenities: 6.22
Value for Money: 7.68
Food and Beverage: 5.23
Overall Experience: 8.2
M
Marc • couple • gb
6
It was great for what we needed and would stay again
Pros:

Good location and slow dogs to stay

Cons:

Was very shocked being supplied with ear buds for the loud music. Shouting

2026-09-12 • via Nuitee
R
Robert • couple • gb
8
Just for one night while travelling back home.
Pros:

Old style hotel with some great features. Not the best location in Carlisle. Carlisle cathedral amazing and organ recital taking place. Well worth a visit.

Cons:

Upgraded to superior room. Unfortunately dark and dingy with a view of a shed roof out of the window. However the room was quiet at night.

2026-09-12 • via Nuitee
T
Tina • solo_traveller • gb
6
Pros:

The shower was very powerful, the breakfast was good

Cons:

No plug sockets near the bed

2026-09-12 • via Nuitee
J
Jeremy • family_with_children • gb
4
Relatively cheap, but there was a reason for that
Pros:

Central location, good for station

Cons:

Room felt like it was only one step removed from staying in a hostel, road noise outside window was terrible

2026-09-12 • via Nuitee
P
Pamela Sigley • solo_traveller • gb
7
Pros:

Centrally located.for shops/pubs/train station with private carpark at rear..rooms made up on request...traditional interior lift to get to rooms staff helpful at reception...

Cons:

Getting charged by carpark for parking car when had already given registration into reception

2026-09-12 • via Nuitee
D
Davide • extended_group • ch
10
2026-09-12 • via Nuitee
M
Mark • solo_traveller • gb
7
2026-09-12 • via Nuitee
L
Louise • couple • gb
1
Awful
Pros:

Nothing

Cons:

The next use was awful outside & also inside, they provided ear buds but the bags were open

2026-09-12 • via Nuitee
A
Angela • couple • gb
7
Pros:

Location, staff

Cons:

Lift didn’t seem work. Shower had no water pressure and temperature control wasn’t good

2026-09-12 • via Nuitee
M
Mark • couple • gb
1
Wouldn’t come back
Pros:

Room was big and comfortable

Cons:

Noise from outside very loud noise with vehicles and people screaming and shouting until 5am poor sleep ever

2026-09-12 • via Nuitee
I
ian • solo_traveller • gb
4
Disappointed in room definitely wouldn't stop again
Pros:

Location

Cons:

Out dated and grubby hotel

2026-09-12 • via Nuitee
L
Lisa • extended_group • gb
9
Great place to stay as always
Pros:

Staff are very welcoming & the hotel is really nice

Cons:

The only thing I didn't like was, the lift was broken at 1 point & we were on the 3rd floor, it was fixed really fast but not before a trip up 3 flights of stairs.

2026-09-12 • via Nuitee
C
Colin • couple • gb
2
Pros:

Breakfast was fine with helpful staff

Cons:

We were put in room 113 and never told it was going to be horrendous noise till 3am from nightclub across the road.

2026-09-12 • via Nuitee
G
Guido • solo_traveller • be
6
Pros:

Aparte bedden

Cons:

Badkamer

2026-09-11 • via Nuitee
A
Anna • couple • gb
6
2026-09-11 • via Nuitee
G
Gent • solo_traveller • gb
7
Pros:

Well prepared room.

Cons:

Shower control

Room very warm. Bit stuffy. Didn't sleep very well even with window open and fan
on

2026-09-11 • via Nuitee
G
Gordon • solo_traveller • gb
1
Pros:

Great location

Cons:

Room very small & dated

2026-09-11 • via Nuitee
C
chris • couple • gb
10
The hotel was amazing and Breakfast was amazing .
Pros:

Wow the location was fantastic location right in the town centre .
Breakfast was one the best ever had could not rate that any higher .
The entrance hall was beautiful and the stair case possibly from sister ship of the Titanic so the historic board but no prove .

Cons:

Noise from the streets below .

2026-09-11 • via Nuitee
D
DAVID • solo_traveller • gb
4
Very disappointing
Pros:

The bathroom was dated & decor tired. I stayed there on a Saturday night & the street noise & banging music from the ‘Vodka House’ opposite till 2am was awful. Staff were unhelpful when I asked upon arrival for a room away from Main Street. Very poor value for money & I could not recommend this hotel to anyone.

Cons:

See above

2026-09-10 • via Nuitee
A
Andreas • solo_traveller • de
1
Cons:

Das Zimmer war ungepflegt bis dreckig, fleckiger Teppich, besudelte Möbel und schlecht gemachte Betten. Das Haus ebenso.

Wir sind nach dem Chekin sofort wieder raus ... nie wieder!

2026-09-10 • via Nuitee