Best Western North Phoenix Hotel

Hotels
•
Best Western
9 (1026 reviews)
9455 N Black Canyon Hwy , Phoenix , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast options
Cons:
Noise from surroundings
Need for room updates
Crowded check-in area

Categories

Cleanliness
8.64
Room cleanliness was often praised, but some mentioned maintenance issues.
Service
9.61
The staff was consistently highlighted as friendly and helpful.
Location
9.15
Location was noted positively, though a few cited noise issues.
Room Quality
8.1
Room arrangements and issues with amenities were highlighted as concerns.
Amenities
8.63
Facilities such as the pool were appreciated, though some updates are needed.
Value for Money
9.59
The overall experience and comfort indicated good value for money.
Food and Beverage
9.14
Breakfast provided good options but could use more variety.
Overall Experience
9.11
Many guests enjoyed their stay overall, with minor issues raising concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:39

Property Description

Modern Accommodation with Great Amenities

Set in Phoenix, Best Western North Phoenix Hotel offers air-conditioned rooms with free WiFi and a 24-hour front desk. The property features a year-round outdoor pool, fitness centre, hot tub, and shared lounge for guests to relax and unwind.

Comfortable Rooms and Convenient Facilities

Each room is equipped with a desk, TV, private bathroom, and essential amenities. Guests can also enjoy a fridge in their rooms. The hotel provides a business centre, fax machine, and photocopier for guests' convenience.

Ideal Location for Leisure and Business

Conveniently located near Phoenix Convention Center and Castles and Coasters, guests can easily explore the city. With activities like hiking and cycling nearby, Best Western North Phoenix Hotel is perfect for both leisure and business travelers.

Book your stay at Best Western North Phoenix Hotel for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 50.57
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

9
Based on 1026 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 9.59
Food and Beverage: 9.14
Overall Experience: 9.11
M
Martinez • family_with_children • us
10
Pros:

My favorite part of my stay was Ashley

Cons:

The person that checked me in wasnt welcoming at all

2026-02-14 • via Nuitee
G
Garrett • couple • us
10
Great place to stay with a great price. Will definitely be staying at this location next time I’m in the area
Pros:

Very clean rooms, nice staff, breakfast was very good

2026-02-14 • via Nuitee
V
vukota • solo_traveller • us
10
If I ever come back to the area, I’ll stay here again.
Pros:

The hotel is conveniently located off I-17, but far enough not to be disturbed by traffic noise. Staff is very friendly and helpful. Room was clean and comfortable, with the view of mountains. I enjoyed relaxing poolside after work.

2026-02-13 • via Nuitee
M
Mina • solo_traveller • us
7
2026-02-13 • via Nuitee
M
Melodie • couple • us
10
It was a great location, nice room, comfortable bed, and great breakfast.
Pros:

Very comfortable, clean, and great breakfast!

2026-02-11 • via Nuitee
P
Patti • couple • us
10
Friendly, affordable, very nice.
Pros:

Friendly people who enjoyed working there.

Cons:

I honestly have no complaints

2026-02-10 • via Nuitee
M
Mary • solo_traveller • us
10
Comfortable and clean
Pros:

Comfortable

Cons:

Nothing

2026-02-08 • via Nuitee
C
Carl • couple • us
10
2026-02-08 • via Nuitee
O
Orlinda • family_with_children • us
10
Pleasant
Pros:

It was in quiet place and the staff were very friendly and helpful.

2026-01-31 • via Nuitee
A
Adriana • solo_traveller • us
9
2026-01-30 • via Nuitee
S
Sewemaenewa • family_with_children • us
10
2026-01-29 • via Nuitee
R
Robert • couple • us
7
2026-01-28 • via Nuitee
K
Kathryn • couple • us
10
2026-01-24 • via Nuitee
S
Sean • solo_traveller • us
10
2026-01-22 • via Nuitee
B
Beth • solo_traveller • us
7
Still have not received my deposit
2026-01-21 • via Nuitee
C
Cynthia • couple • us
9
2026-01-21 • via Nuitee
E
Eddie • family_with_children • us
8
2026-01-20 • via Nuitee
S
Shintaro • extended_group • jp
7
Pros:

朝食が良かった、スタッフもフレンドリー。
セーフティボックスが有ればと思うが他の所でも無かったので、アメリカのスタンダードなのかな？

2026-01-19 • via Nuitee
L
Leslie • extended_group • us
8
Very nice place to stay. Absolutely nothing serious to complain about
Pros:

Very easy location close to everything. The people at the front desk were very friendly and accommodating. The rooms were clean, and they notified me when it was ready. The pool area was very clean as well. We had to leave early in the morning, so we didn't get to experience the breakfast, unfortunately.

Cons:

The only thing I didn't care for was the pillows. But, I am pretty snarky when it comes to pillows. They were clean, puffed up nicely on the bed, just not for me.

2026-01-19 • via Nuitee
S
Stephanie • couple • us
4
The worst Best Western Hotel we have lodged at.
Cons:

-Several Staff wouldn’t talk to me when I approached them asked them questions in hall or at the main floor.
-No safe in the room.
-The room smelt musty
-Shower head leaked & drip thru the night & the knob had trouble turning it to adjust to warm water.
- breakfast food was not appealing. The 2 different types of fruit was rotten when we cut into the apples & pineapple had a foul taste in my mouth after I took a bite.
-female guest at the hotel was in the swimming pool in their underwear & bras.

2026-01-19 • via Nuitee