Best Western North Phoenix Hotel

Hotels
Best Western
9 (1042 reviews)
9455 N Black Canyon Hwy , Phoenix , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast options
Cons:
Noise from surroundings
Need for room updates
Crowded check-in area

Categories

Cleanliness
8.64
Room cleanliness was often praised, but some mentioned maintenance issues.
Service
9.61
The staff was consistently highlighted as friendly and helpful.
Location
9.15
Location was noted positively, though a few cited noise issues.
Room Quality
8.1
Room arrangements and issues with amenities were highlighted as concerns.
Amenities
8.63
Facilities such as the pool were appreciated, though some updates are needed.
Value for Money
9.59
The overall experience and comfort indicated good value for money.
Food and Beverage
9.14
Breakfast provided good options but could use more variety.
Overall Experience
9.11
Many guests enjoyed their stay overall, with minor issues raising concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:39

Property Description

Modern Accommodation with Great Amenities

Set in Phoenix, Best Western North Phoenix Hotel offers air-conditioned rooms with free WiFi and a 24-hour front desk. The property features a year-round outdoor pool, fitness centre, hot tub, and shared lounge for guests to relax and unwind.

Comfortable Rooms and Convenient Facilities

Each room is equipped with a desk, TV, private bathroom, and essential amenities. Guests can also enjoy a fridge in their rooms. The hotel provides a business centre, fax machine, and photocopier for guests' convenience.

Ideal Location for Leisure and Business

Conveniently located near Phoenix Convention Center and Castles and Coasters, guests can easily explore the city. With activities like hiking and cycling nearby, Best Western North Phoenix Hotel is perfect for both leisure and business travelers.

Book your stay at Best Western North Phoenix Hotel for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 50.57
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

9
Based on 1042 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 9.59
Food and Beverage: 9.14
Overall Experience: 9.11
A
Alexis couple us
8
2026-03-21 via Nuitee
I
Imants family_with_children lv
8
2026-03-20 via Nuitee
V
Van Kuiken family_with_children us
6
Pros:

Very clean and spacious room, comfortable bed. Breakfast was good and hot.

Cons:

On our second day our smoke detector started chirping. We notified the desk and by the time we returned it was still not fixed. They did not have another room to move us to. Long story short, they said we could leave that night but they would not refund us.

2026-03-20 via Nuitee
W
William couple us
10
2026-03-19 via Nuitee
C
Cora couple us
10
2026-03-19 via Nuitee
R
Rinin family_with_children us
7
Pros:

Quite

Cons:

Breakfast can be b

2026-03-18 via Nuitee
E
EXCHANGE family_with_children us
10
Pros:

Actually everything. It was a good ambience, the elevator was close to the front desk. I even used the laundry room and it was near the elevator. My room was clean no complaints. The TV was nice and big, and I love this swivel feature or you can adjust it to view the TV while sitting on the couch and adjust it also when watching it in bed thank you for that., very intelligent design. I even used the refrigerator that was very handy. I also use the iron and the ironing board. The soap smelled very good, and so did the shampoo. I'd like the finishing touch on the toilet paper with the little seal stamp on top. A finishing touch that I will remember and tell my friends that it's very cool. If I stayed longer I would have enjoyed the pool and maybe the hot tub. I was there on business and it worked out great the location was close to everything I needed. Tesla charging station was like a minute away for my Tesla. Using the luggage cart was very handy, and the key always worked perfectly. I felt safe with all the cameras in and outside of the hotel.

Cons:

I really enjoyed my stay there were so many positives I don't know if there were any negatives at all.

2026-03-17 via Nuitee
M
Maria family_with_children us
9
2026-03-17 via Nuitee
D
Dawn couple us
7
Pros:

Breakfast was good

Cons:

Air conditioning unit was very loud

2026-03-17 via Nuitee
A
Agatha family_with_children us
8
2026-03-16 via Nuitee
L
Lisa family_with_children us
9
Pros:

Very nice staff - everyone was accommodating and the rooms were very nice!

2026-03-13 via Nuitee
D
David family_with_children us
10
2026-03-12 via Nuitee
M
Mr Ray couple us
5
Overpriced for an below average experience
Cons:

Breakfast could have been a little less basic, better options. Room was tiny. $150 hold for staying one night is extreme when most places charge only $50 per night and better quality. It wasn't a bad experience but it sure could have been better. We stay in Phoenix often, this will not be one of the places we return too.

2026-03-12 via Nuitee
M
Milton couple us
9
Pros:

We needed a place to stay close to John C Lincoln Honor Health Hospital

Cons:

N A

2026-03-10 via Nuitee
C
Cynthia family_with_children us
7
Pros:

excellent and helpful staff.

Cons:

noise from freeway and other guests. need to mop bathroom floors. the dust was obvious. Fridge didn't work very well.

2026-03-10 via Nuitee
M
Michael family_with_children us
7
Cons:

Room was dated. Room was also very dark.

2026-03-10 via Nuitee
S
Sharmaene family_with_children us
10
2026-03-09 via Nuitee
S
Sharmaene family_with_children us
10
Pros:

Bed was very comfy

Cons:

The hallway was a bit dark

2026-03-09 via Nuitee
L
Laura family_with_children mx
9
Pros:

Lo cómodo de la cama

Cons:

Le falta una cafetera en la habitación, faltan más focos en el techo, las lámparas no alumbran igual

2026-03-02 via Nuitee
P
Patti couple us
10
Friendly helpful staff
Pros:

Food, staff

2026-03-01 via Nuitee