Extended Stay America Suites - Pleasanton - Chabot Dr

Hotels
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Extended Stay America Suites
6.4 (533 reviews)
4555 Chabot Drive , Pleasanton , us
+1 925-730-0000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Pleasant staff
Comfortable room
Cons:
Cleanliness issues
Outdated facilities
Unfair charges

Categories

Cleanliness
4.61
Stains on the bathroom sink, odor in room, lacked cleanliness.
Service
8.08
Staff was pleasant and helpful, but some were surly.
Location
7.62
Location was mentioned positively, although specific issues with check-in policy were noted.
Room Quality
5.57
Rooms are outdated and had unpleasant odors.
Amenities
6.6
Basic amenities such as breakfast were mentioned as average.
Value for Money
5.56
Charged for late check-in, which was seen as unfair.
Food and Beverage
6.61
Breakfast options were limited to average items.
Overall Experience
6.58
Mixed experiences led to an overall average satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:33

Property Description

Convenient Extended Stay Accommodations
Located in Pleasanton, Extended Stay America - Pleasanton - Chabot Dr. is ideal for longer stays with kitchenette-equipped rooms. Enjoy free WiFi and a 24-hour front desk for your convenience.

Home-like Amenities
Each kitchen includes a stove-top, microwave, and fridge. Guests can also access laundry facilities, ironing amenities, and upgraded bedding for a comfortable stay.

Complimentary Grab-and-Go Breakfast
Start your day with a free grab-and-go breakfast featuring a variety of options like breakfast bars, muffins, and hot cereal, along with coffee and tea.

Book your stay now at Extended Stay America - Pleasanton for a relaxing and convenient experience.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Location

Guest Reviews

6.4
Based on 533 reviews
Cleanliness: 4.61
Service: 8.08
Location: 7.62
Room Quality: 5.57
Amenities: 6.6
Value for Money: 5.56
Food and Beverage: 6.61
Overall Experience: 6.58
S
Sahagun • extended_group • us
9
2026-08-19 • via Nuitee
J
John • couple • us
1
They won't send me an invoice. If you're on an account, don't stay here.
Cons:

They won't send me a receipt so I can file my expense report. I have requested an invoice 4 times now.

2026-08-17 • via Nuitee
O
Omar • family_with_children • us
2
2026-08-14 • via Nuitee
D
Dante • couple • us
1
Decent area, bad management and customer service
Pros:

Manager and staff comes off rude and have a lack of customer service skills.

Cons:

The hallway on the second floor smells like urine, broken appliances in rooms,

2026-08-13 • via Nuitee
A
Ashok • couple • us
1
2026-08-10 • via Nuitee
T
Tony • couple • us
8
2026-08-10 • via Nuitee
S
Saquoia • family_with_children • us
10
2026-08-08 • via Nuitee
D
Diaz • couple • us
8
Pros:

Location was great except when walking down the hall way i smelled some one smoking marijuana and the customer above me was jumping till very late at night about 2am. i heard kids running down the hall way as well.

2026-08-07 • via Nuitee
A
Anjali • solo_traveller • us
6
Good for shot day! With great location and shopping complexes nearby for day-to-day needs
Pros:

The location of the hotel closer to a lot of breakfast and coffee places was great. Parking was great too.
This staff was friendly.

Cons:

The room was not that great, the stove when switched on or smoking and was not clean. There was no ventilation the room key broke time to time.
The sofa bed was not comfortable at all. It has flimsy mattress.

2026-08-04 • via Nuitee
C
Cecilia • solo_traveller • us
1
2026-08-02 • via Nuitee
R
Robbie • solo_traveller • us
8
Pros:

Most stuff

Cons:

Front desk guy was a little cold and you take a HUGE liberty calling that a continental breakfast. Granola bars and coffee?

2026-07-25 • via Nuitee
P
Prince • family_with_children • ca
8
2026-07-23 • via Nuitee
X
Xin • couple • us
8
2026-07-23 • via Nuitee
R
Robert • solo_traveller • us
5
2026-07-23 • via Nuitee
D
Diouck • couple • us
3
Were there to make money, not spend money and they had pretty much the best price with the kitchenette, but bring your C
Pros:

Well, the staff was very nice and it was close to our job site. They have some of the best prices and there’s a kitchenette but now you have to go down to the office to get any kind of plates or silverware or anything like that but there is a medium size fridge and a microwave this room was better than last year last year. Had some ratty carpet with nails sticking out of it and I had to wear my shoes always so I didn’t cut my foot this room had laminate floor flooring, so it was a bit better, but still the laminate was coming up in the room smelled horrible in the bathroom smell like piss. I took some hydrogen peroxide and poured over the toilet and the floor in the bathroom and it bubbled like crazy then the smells a little bit better, but the drape stink too but what are you gonna do? I’m in time to make money not spend money so it was adequate but nothing amazing but the staff are very nice and there’s a Starbucks right across the street in the shopping center and there’s some amazing Indian food and they sell dosa which we discovered last summer and that’s pretty great. The dosa is great.

Cons:

Smells bad

2026-07-17 • via Nuitee
D
Diego • solo_traveller • us
2
2026-07-11 • via Nuitee
W
Wendy • solo_traveller • us
8
2026-07-09 • via Nuitee
L
Lupe • family_with_children • us
10
2026-07-09 • via Nuitee
L
Lupe • family_with_children • us
10
2026-07-09 • via Nuitee
O
Oshchane • couple • us
7
Perfect for a quick stay but would not do again.
Pros:

Free parking

Cons:

The light fixture fell down in the bathroom and when we told the staff just so they wouldn’t think it was us they wanted to come to our room and see. When they saw it they were more concerned if maintenance would be able to come in and fix it the next morning. Also the couch had a huge rip they tried to cover with tape. Just get a new couch.

2026-06-30 • via Nuitee