Comfort Inn & Suites Lake Norman

Hotels
Comfort
8.6 (685 reviews)
19521 Liverpool Parkway , Cornelius , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleaning issues
Inconsistent service during check-in

Categories

Cleanliness
8.1
Older looking towels and the couch was found dirty and stained.
Service
9.6
Reception staff was nice and accommodating despite the challenges during check-in.
Location
9.6
Location is excellent, close to restaurants and easy access to the interstate.
Room Quality
8.1
Room was comfortable but had issues with cleanliness and maintenance.
Amenities
7.6
Vending machines poor choices and didn't work; breakfast average.
Value for Money
8.6
Overall satisfactory stay for the price considering the issues.
Food and Beverage
8.6
Breakfast was great for a free hotel meal but usual quality.
Overall Experience
8.6
Mixed feedback; enjoyed the location and service but experienced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:16

Property Description

Convenient Location
Comfort Inn & Suites Cornelius, just off Interstate 77, offers a quick 15-minute drive to Charlotte, making it an ideal choice for travelers wanting easy access to the city.

Amenities Galore
Guests can enjoy a complimentary breakfast, relax in the seasonal outdoor pool, and stay connected with free WiFi. The hotel also provides free local calls, 24-hour coffee, and a weekday newspaper. Business travelers will appreciate the business center, meeting room, and access to copy and fax machines.

Comfortable Accommodations
Rooms feature modern amenities like flat-screen TVs, refrigerators, coffee makers, and microwaves. Suites offer extra space with sofa beds, ideal for families or longer stays.

Book your stay at Comfort Inn & Suites Cornelius now for a convenient and comfortable experience!

Important information:

You must show a valid photo ID and credit card upon check-in.

Only dogs are permitted as pets, two dogs maximum per room. Dogs cannot weigh over 75 lbs (34 kg).

Pet friendly hotel, Pet charge is $25.00 per pet per night, Pets allowed up to 50 lbs. and 2maximum pet per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.6
Based on 685 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.6
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
S
SUSAN solo_traveller us
2
Better parking, more informed staff and better breakfast selection
Pros:

Bed was comfy

Cons:

Staff not very helpfuland was hard to understand due to language barrier, lack of parking, breakfast buffet was sparse and not worth what we paid for the room

2026-08-31 via Nuitee
J
Jerry family_with_children us
8
Pros:

need to change the menu same 4 days in a row but good

2026-08-28 via Nuitee
D
Deborah couple us
7
Cons:

No mirror/dresser in extra bedroom.

2026-08-27 via Nuitee
A
Alan couple us
8
Nice
Pros:

Nice stay

Cons:

N/A

2026-08-26 via Nuitee
G
Gary couple us
1
It was horrible.
Pros:

Location

Cons:

The cockroach I found on the ceiling

2026-08-17 via Nuitee
T
Thomas couple us
8
Room ok
Cons:

The hallways were not clean carpet needed changing

2026-08-16 via Nuitee
G
Gardner couple us
10
2026-08-11 via Nuitee
L
Lenny couple us
7
2026-08-08 via Nuitee
R
Russell family_with_children us
7
Adequate
Pros:

Breakfast food was old and questionable. Juices were completely watered down and coffee was empty during breakfast and cold any other time of day.

Cons:

Coffee in lobby was either empty or cold. Breakfast food was not fresh and juices were extremely watered down.

2026-08-07 via Nuitee
A
Ann solo_traveller us
2
Not a welcoming place. Not traveler friendly
Pros:

Easy access from interstate

Cons:

My room smelled very bad(like body odor). I told the front desk and thought maybe someone would come check and move me to a different room. But I was ignored and just had to deal with it. It was very unpleasant.
I asked for a receipt and was told since I booked through a third-party they couldn’t give me a receipt. I was also told there was a $25 pet fee and when I got home and checked my bank account, there was a charge from the hotel for $33.

2026-08-02 via Nuitee
A
Amy family_with_children us
2
The room was gross. The staff was very nice. Overall, do not stay here.
Pros:

The staff was the only good thing about this hotel. Everyone was nice and friendly

Cons:

The room was disgusting. There was blood on the carpet, hair wads left in the shower and what I can only assume was bodily fluids on the bedskirts.

We paid $380 dollars for one night in this “family suite.” Don’t do it, don’t be like us.

2026-07-23 via Nuitee
S
Samantha solo_traveller ca
1
We would never stay there again
Pros:

Good location. Nice neighborhood

Cons:

Everything else
There’s an ant infestation in their parking lot
The pool was murky

2026-07-21 via Nuitee
K
Kevin solo_traveller us
10
2026-07-21 via Nuitee
T
Theresa solo_traveller us
5
Pros:

Very close to the highway. Easy to stop on a road trip. Pool was open and clean. Check in was easy. Air conditioner worked great

Cons:

The front desk staff was not welcoming or friendly. We had two rooms reserved. Both rooms had dirt and markings on the wall. Hair and trash still left behind in the beds and in the couches and furniture.. felt the ICK staying here but we needed a place to sleep for the night on our road trip. There was a reason it was the least expensive option in the area. Definitely planned to stay elsewhere on our return trip home.

2026-07-20 via Nuitee
M
Mina family_with_children us
10
2026-07-17 via Nuitee
M
Mina family_with_children us
10
Would do it again!
Pros:

The manager Patel was so sweet and amazing! She was just so understanding!! Thanks for not kicking us out bc my little Borkie had anxiety!!

Cons:

No snacks or coffee all day.

2026-07-17 via Nuitee
A
Amanda solo_traveller us
4
Pros:

Location was great

Cons:

Rooms were not really clean
Bed was uncomfortable
Pillows were awful
Customer service was subpar, breakfast was not good

2026-07-16 via Nuitee
F
frodo6300 Family Naples, Florida
8
A good place to stay.
Pros:

Pleasant stay. No issues. Decent breakfast. I'd stay there again. Best bonus feature - they are right next door to great ribs place (Macs Speed Shop),

2026-07-15 via Tripadvisor
T
Tyler family_with_children us
10
Highly recommend for anyone
Pros:

Clean comfortable room. Nice location to amenities.

Cons:

No complaints.

2026-07-15 via Nuitee
A
Anthony couple us
7
Nice stay. No issues.
Pros:

Pleasant stay. No issues. Decent breakfast. I'd stay there again. Best bonus feature - they are right next door to great ribs place (Macs Speed Shop),

2026-07-15 via Nuitee