ANA Crowne Plaza Hotel Kyoto by IHG

Hotels
Crowne Plaza Hotels & Resorts
8 (246 reviews)
Nakagyo-ku Horikawa-dori Nijojo-mae , Kyoto , jp

Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location and shuttle service
Friendly and attentive staff
Clean and comfortable rooms
Cons:
Dated amenities
High breakfast pricing
Some concerns about cleanliness in dated rooms

Categories

Cleanliness
7.83
Overall clean atmosphere mentioned, but also mentioned some dated aspects.
Service
8.8
Guests highly praised the staff for being friendly and attentive.
Location
8.84
Positive mentions about the hotel’s location and proximity to transport.
Room Quality
8.29
Rooms are described as comfortable and spacious.
Amenities
7.32
Some amenities were noted as dated or lacking.
Value for Money
7.28
Some reviews indicated high prices relative to offerings.
Food and Beverage
7.83
Good breakfast options, but some guests found pricing high.
Overall Experience
7.8
Guests left with positive overall sentiments despite minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:35

Property Description

Luxurious Accommodation

Guests at ANA Crowne Plaza Hotel Kyoto can expect a comfortable stay in rooms equipped with air-conditioning, heating, free internet, a minibar, and a flat-screen TV. The en suite bathrooms feature a relaxing bathtub for a soothing experience.

Culinary Delights

Indulge in a variety of cuisines at the hotel's 5 restaurants, including authentic French cuisine at The Rose Room, Japanese teppanyaki at NIJO, and Chinese dishes at Karin restaurant. Enjoy refreshing beverages in the lobby bar overlooking a traditional Japanese garden.

Relaxation and Recreation

Unwind in style with facilities such as an indoor pool, sauna rooms, and a lounge for refreshments. Additionally, laundry and dry cleaning services are available for convenience.

Book now to experience the perfect blend of luxury and comfort at ANA Crowne Plaza Hotel Kyoto.

Important information:

Shuttle bus operates from 8:00 to 19:45, every 15 minutes.
Please note, this schedule is subject to change. Please ask at the hotel for more detailed information.

The hotel's pool and sauna facilities are accessible at a charge. Please contact the hotel directly for more information.

Guests with a tattoo may not be permitted to use the property’s pools or other facilities where the tattoo might be visible to other guests.

Please note that parking is free until 13:00 on the check-out date. After 13:00 on the day of check-out, charges apply.

Please note that for "Rooms Selected at Check-In" rates, guests may not be able to chose smoking or nonsmoking preferences due to availability.


- For children aged 0 to 5 years, breakfast is free. Children who are 6-12 years old and sleeping on an existing bed may stay without charge. Please note that breakfast is not included in this case but can be added for an additional fee.
- Please include all children who require an extra bed in the total number of adults when making a reservation.
- Please contact the property directly to use an extra bed or baby bed for an additional fee. Please note that some requests may not be accommodated depending on availability.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 246 reviews
Cleanliness: 7.83
Service: 8.8
Location: 8.84
Room Quality: 8.29
Amenities: 7.32
Value for Money: 7.28
Food and Beverage: 7.83
Overall Experience: 7.8
S
Sakamoto solo_traveller jp
7
Pros:

部屋がきれいで
トイレ バス 別々なところ

Cons:

鏡が部屋にない
ペットボトルの場所わかりづらい
わからなかった

2026-02-28 via Nuitee
古市 family_with_children jp
10
2026-02-22 via Nuitee
N
NORIYUKI family_with_children jp
9
Pros:

受付、シャトルバスその他さすがに行き届いており、満足です。

2026-02-22 via Nuitee
G
Galih family_with_children id
9
Pros:

Letak hotel

Cons:

Tidak ada

2026-01-22 via Nuitee
U
UENO couple jp
8
2026-01-21 via Nuitee
M
Mimi family_with_children ae
9
2025-12-11 via Nuitee
S
Sanae family_with_children jp
8
満足
Pros:

綺麗

Cons:

なし

2025-11-27 via Nuitee
C
Catherine couple gb
8
Good
Pros:

Good location and restaurants

Cons:

Nothing

2025-11-23 via Nuitee
H
Hanoch couple il
6
בסה"כ סביר , חדר האוכל דרוש שיפור
Pros:

החדר גדול ונוח , הסעה מהמלון לתחנת הרכבת של קיוטו מהווה יתרון משמעותי.

Cons:

בגלל רגישות ללקטוז אני לא שותה חלב , ביקשתי בחדר האוכל תחליף חלב והיה בנמצא , התלוננתי על כך בקבלה ושלחו אותי לקנות בחנות מחוץ למלון .

2025-11-11 via Nuitee
M
Masako solo_traveller jp
9
Pros:

お部屋は過ごしやすく、景色も楽しめました。

Cons:

特になし

2025-10-28 via Nuitee
N
Nicholas family_with_children gb
10
Pros:

Lovely friendly staff, excellent location and facilities.

We were very impressed by our room.

Cons:

N/A

2025-10-24 via Nuitee
T
TAE WOO extended_group kr
10
니조성 야경을 보고싶은가? 그럼 선택하라. ANA CROWN PLAZA KYOTO. (근처 유명맛집 한달전 예약 필수)
Pros:

교토에 갈때마다 들리는 호텔. 역시 위치도 좋고 주변 먹거리도 좋고 마트도 가깝고.
무엇보다 아침 식사의 통오렌지 쥬스는 쵝오. 강추함.
(단, 좀 비싸요~~~ㅎ)

Cons:

특별히 아쉬운점은 없음. 다음에도 교토에 가면 이곳에서~!

2025-10-21 via Nuitee
野田 family_with_children jp
6
Pros:

全体的に清潔感があった

Cons:

コストに対して、それに見合った満足が得られなかった

2025-10-19 via Nuitee
Y
yuki solo_traveller jp
8
振る良きホテル
Pros:

古き良きホテル感を味わえる。キレイで趣あり。いい意味でレトロ。スタッフさんの接客レベルが高すぎる。観光を早く切り上げてホテルに帰りたくなるホテルです。

Cons:

いい点でもありますが室内設備は古めです。

2025-10-12 via Nuitee
W
Wayne Hayes solo_traveller au
9
2025-10-11 via Nuitee
C
Carol
10
Pros:

Great location - right across the street from Nijo Castle!

2025-10-06 via Nuitee
D
Dora partner
8
Pros:

I think the bathrooms were dated and needs upgrading. Otherwise very good. White glove service very polite had bell captain

2025-09-29 via Nuitee
R
rudolf
10
Pros:

Very good

2025-09-29 via Nuitee
S
Sean friends
10
Pros:

Canadian hotel size, with Japanese vibe, really nice, very happy.

2025-09-22 via Nuitee
W
Wayne solo_traveller gb
8
2025-09-18 via Nuitee