ANA Crowne Plaza Hotel Kyoto by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8 (282 reviews)
Nakagyo-ku Horikawa-dori Nijojo-mae , Kyoto , JP
+81 75-231-1155

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Garden
See all facilities

Review Highlights

Pros:
Good location and shuttle service
Friendly and attentive staff
Clean and comfortable rooms
Cons:
Dated amenities
High breakfast pricing
Some concerns about cleanliness in dated rooms

Categories

Cleanliness
7.83
Overall clean atmosphere mentioned, but also mentioned some dated aspects.
Service
8.8
Guests highly praised the staff for being friendly and attentive.
Location
8.84
Positive mentions about the hotel’s location and proximity to transport.
Room Quality
8.29
Rooms are described as comfortable and spacious.
Amenities
7.32
Some amenities were noted as dated or lacking.
Value for Money
7.28
Some reviews indicated high prices relative to offerings.
Food and Beverage
7.83
Good breakfast options, but some guests found pricing high.
Overall Experience
7.8
Guests left with positive overall sentiments despite minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:35

Property Description

Luxurious Accommodation

Guests at ANA Crowne Plaza Hotel Kyoto can expect a comfortable stay in rooms equipped with air-conditioning, heating, free internet, a minibar, and a flat-screen TV. The en suite bathrooms feature a relaxing bathtub for a soothing experience.

Culinary Delights

Indulge in a variety of cuisines at the hotel's 5 restaurants, including authentic French cuisine at The Rose Room, Japanese teppanyaki at NIJO, and Chinese dishes at Karin restaurant. Enjoy refreshing beverages in the lobby bar overlooking a traditional Japanese garden.

Relaxation and Recreation

Unwind in style with facilities such as an indoor pool, sauna rooms, and a lounge for refreshments. Additionally, laundry and dry cleaning services are available for convenience.

Book now to experience the perfect blend of luxury and comfort at ANA Crowne Plaza Hotel Kyoto.

Important information:

Shuttle bus operates from 8:00 to 19:45, every 15 minutes.
Please note, this schedule is subject to change. Please ask at the hotel for more detailed information.

The hotel's pool and sauna facilities are accessible at a charge. Please contact the hotel directly for more information.

Guests with a tattoo may not be permitted to use the property’s pools or other facilities where the tattoo might be visible to other guests.

Please note that parking is free until 13:00 on the check-out date. After 13:00 on the day of check-out, charges apply.

Please note that for "Rooms Selected at Check-In" rates, guests may not be able to chose smoking or nonsmoking preferences due to availability.


- For children aged 0 to 5 years, breakfast is free. Children who are 6-12 years old and sleeping on an existing bed may stay without charge. Please note that breakfast is not included in this case but can be added for an additional fee.
- Please include all children who require an extra bed in the total number of adults when making a reservation.
- Please contact the property directly to use an extra bed or baby bed for an additional fee. Please note that some requests may not be accommodated depending on availability.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 282 reviews
Cleanliness: 7.83
Service: 8.8
Location: 8.84
Room Quality: 8.29
Amenities: 7.32
Value for Money: 7.28
Food and Beverage: 7.83
Overall Experience: 7.8
ラッシャー24 • family_with_children • jp
10
二条城に近くて便利で快適
Pros:

二条城に歩いて行けるので、昼間だけでなくナイトビューも気軽に楽しめる。部屋も広くて快適でした。

Cons:

あまりない。強いて言えば、大浴場がないことぐらいです。

2026-10-23 • via Nuitee
S
SHOTAI • solo_traveller • jp
8
2026-10-19 • via Nuitee
C
Caroline • family_with_children • gb
9
Great location, good breakfast, would stay again
Pros:

Great location, spacious and comfy room overlooking Nijo Castle. Close to subway. Local eateries good. Very good breakfast and nice bar. Staff all very helpful. Shuttle service to the station an extra bonus. Would stay again

Cons:

The main reception area is a little empty and soulless but really not a problem

2026-10-15 • via Nuitee
A
ANTONIO PIRES • solo_traveller • kh
10
Pros:

Location. Breakfast. Room.

2026-10-10 • via Nuitee
A
Angelika • couple • de
10
2026-10-10 • via Nuitee
Z
Z.M.D. • solo_traveller • au
8
A lovely grand hotel
Pros:

A beautiful old hotel. It must have been amazing in its hey day. The rooms have been nicely upgraded and the parts of the hotel that are open were staffed by helpful and friendly people. It is a lovely location right across the road from Nijo Castle. It is far enough away from the main station that it is not too crowded. The hotel always had taxis available when we needed them. The hotel also was able to rent us a wheelchair which was very helpful for the couple of day trips we did while there. The teppenyaki restaurant was superb. The grand chef gave us a brautiful meal.

Cons:

Many parts of the hotel were closed while we were there. In particular, the pool was closed and rooms are still being renovated. We found it very difficult to get gluten free food which is very unusual for an IHG branded hotel. After some negotiation, they were able to source gluten free rolls to have with the buffet breakfast. We were advised to let them know in advance that you need gluten free options. The same in the main Chinese restaurant where we had to negotiate a gluten free meal and eat that each day. Thankfully, the staff tried to be very helpful and the food was delicious! The teppenyaki restaurant could more easily cater for gluten free meals.

2026-10-10 • via Nuitee
J
Jessica Ute • solo_traveller • us
6
Nice, convenient, but missed on amenities.
Pros:

The bus to train station was a nice convenience. Room was very clean except shower/bath had mold stains.

Cons:

Missed the pool and fitness center. Room was very clean except shower/bath had mold stains. They did not give me liquid shower gel until last day. I prefer that over bar soap.

2026-09-18 • via Nuitee
Y
yoshik • couple • jp
8
Pros:

どこのホテルも提携駐車場がない所がほとんどだが宿泊客はホテルの地下駐車への車の出入りが自由で無料、静かな格式あるホテルでスタッフの気遣いが良いです。

2026-09-14 • via Nuitee
F
Frank • solo_traveller • de
10
2026-09-03 • via Nuitee
R
REINA • solo_traveller • jp
8
2026-08-29 • via Nuitee
T
Tom • solo_traveller • be
9
Pros:

Zeer vriendelijke medewerkers , vlotte incheck. Top ontbijt.

2026-08-27 • via Nuitee
S
Sala • solo_traveller • hk
10
Retro Delight in Kyoto
Pros:

From the warm welcome when I arrived to the comfortable room to the lovely staff in the lobby lounge restaurant - the ANA crowne plaza was a winner. I had a wonderful stay. I have nothing but thanks and praise for the staff and their friendliness. Breakfast is sustaining and delicious. I recommend the bespoke omelettes. The lobby lounge is delightful and there is a pianist on Saturday afternoon. The reception and concierge staff are so helpful. Great experience - would definitely return.

2026-08-26 • via Nuitee
廣野 かずみ • solo_traveller • jp
8
2026-08-21 • via Nuitee
K
Katsuragi • couple • jp
10
2026-08-18 • via Nuitee
S
shinichiro • solo_traveller • jp
9
2026-08-15 • via Nuitee
A
AKIRA • extended_group • jp
6
お得な老舗ホテル
Pros:

駐車場も地下にあり、地下鉄も近く、立地が良い。
生搾りオレンジジュースが飲めたりと朝食が充実していた。

Cons:

Booking.comは安い代わりにANAポイント付かず、部屋から二条城は見えない。
冷蔵庫が冷えない。
トイレの流しレバーが遠い。

2026-08-09 • via Nuitee
C
Claudia • solo_traveller • de
8
2026-08-02 • via Nuitee
Y
yoshiyuki • couple • jp
8
2026-07-23 • via Nuitee
R
Richard • couple • fr
7
Very convenient
Pros:

Location and comfort of room

Cons:

Large quiet reception, facilities (pool, sauna etc) not available

2026-07-11 • via Nuitee
A
Alejandro • solo_traveller • cl
9
2026-07-11 • via Nuitee