ANA Crowne Plaza Hotel Kyoto by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8 (254 reviews)
Nakagyo-ku Horikawa-dori Nijojo-mae , Kyoto , jp

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Children allowed

Facilities

Free beach shuttle
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Good location and shuttle service
Friendly and attentive staff
Clean and comfortable rooms
Cons:
Dated amenities
High breakfast pricing
Some concerns about cleanliness in dated rooms

Categories

Cleanliness
7.83
Overall clean atmosphere mentioned, but also mentioned some dated aspects.
Service
8.8
Guests highly praised the staff for being friendly and attentive.
Location
8.84
Positive mentions about the hotel’s location and proximity to transport.
Room Quality
8.29
Rooms are described as comfortable and spacious.
Amenities
7.32
Some amenities were noted as dated or lacking.
Value for Money
7.28
Some reviews indicated high prices relative to offerings.
Food and Beverage
7.83
Good breakfast options, but some guests found pricing high.
Overall Experience
7.8
Guests left with positive overall sentiments despite minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:35

Property Description

Luxurious Accommodation

Guests at ANA Crowne Plaza Hotel Kyoto can expect a comfortable stay in rooms equipped with air-conditioning, heating, free internet, a minibar, and a flat-screen TV. The en suite bathrooms feature a relaxing bathtub for a soothing experience.

Culinary Delights

Indulge in a variety of cuisines at the hotel's 5 restaurants, including authentic French cuisine at The Rose Room, Japanese teppanyaki at NIJO, and Chinese dishes at Karin restaurant. Enjoy refreshing beverages in the lobby bar overlooking a traditional Japanese garden.

Relaxation and Recreation

Unwind in style with facilities such as an indoor pool, sauna rooms, and a lounge for refreshments. Additionally, laundry and dry cleaning services are available for convenience.

Book now to experience the perfect blend of luxury and comfort at ANA Crowne Plaza Hotel Kyoto.

Important information:

Shuttle bus operates from 8:00 to 19:45, every 15 minutes.
Please note, this schedule is subject to change. Please ask at the hotel for more detailed information.

The hotel's pool and sauna facilities are accessible at a charge. Please contact the hotel directly for more information.

Guests with a tattoo may not be permitted to use the property’s pools or other facilities where the tattoo might be visible to other guests.

Please note that parking is free until 13:00 on the check-out date. After 13:00 on the day of check-out, charges apply.

Please note that for "Rooms Selected at Check-In" rates, guests may not be able to chose smoking or nonsmoking preferences due to availability.


- For children aged 0 to 5 years, breakfast is free. Children who are 6-12 years old and sleeping on an existing bed may stay without charge. Please note that breakfast is not included in this case but can be added for an additional fee.
- Please include all children who require an extra bed in the total number of adults when making a reservation.
- Please contact the property directly to use an extra bed or baby bed for an additional fee. Please note that some requests may not be accommodated depending on availability.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 254 reviews
Cleanliness: 7.83
Service: 8.8
Location: 8.84
Room Quality: 8.29
Amenities: 7.32
Value for Money: 7.28
Food and Beverage: 7.83
Overall Experience: 7.8
P
Paweł • family_with_children • pl
10
2026-05-04 • via Nuitee
I
Inger • extended_group • se
8
Pros:

Mycket bra frukost. Mycket att välja på.

Cons:

Baren stängde redan 22.00 och man fick inte sitta kvar längre i fåtöljerna. Fanns ingen annanstans att sitta och prata eller spela kort.

2026-04-30 • via Nuitee
S
Sue • couple • nz
8
Good location, great hotel! Would stay again!
Pros:

Great hotel, amazing buffet breakfast and close to attractions and station!

Cons:

N/a

2026-04-27 • via Nuitee
J
Jeremy • family_with_children • gb
8
Convenient holiday stay for sightseeing Kyoto.
Pros:

Great location right across from Nijo Caste; paid (a lot) extra for castle view room which was a little disappointing as it was a limited view partially obstructed by the lower floors of hotel.

Cons:

Despite advertised numerous in house restaurants, they required booking ahead and very limited opening hours. Chose this hotel based on several earlier visits many years ago, but decor becoming very dated although still functional bathrooms etc.

2026-04-27 • via Nuitee
K
kylecM8335WT • Family
8
Book the renovated rooms if you value a good night’s sleep.
Pros:

The king-sized bed in my room desperately needed to be replaced. I asked staff if I could have a different room with a newer or firmer mattress; one where I couldn’t feel the bed springs. They were super accommodating and got me moved to a renovated room with a new bed and mattress that was much more comfortable.

That being said, try to request a renovated room if at all possible when booking.

2026-04-11 • via Tripadvisor
S
Sébastien • couple • fr
8
2026-04-11 • via Nuitee
T
tomcP6837SR • Couples • Derby, Derbyshire, England
6
Practical Hotel in Kyoto
Pros:

Left this hotel without the feeling of warmth we had from other hotels we visited on our trip to Japan.

The welcome and check out experience we had was very cold, unlike the other hospitality we had experienced elsewhere on our trip. The room was fine, although felt a little dated.

Location wise again was fine, not too far from a couple of stations or within reasonable walking distance to the main Kyoto streets. The area around the hotel is quiet as well.

On the plus side, the complimentary shuttle service to Kyoto station and the newspaper each morning were nice touches.

2026-03-29 • via Tripadvisor
K
KOJI • couple • jp
6
2026-03-26 • via Nuitee
S
Stay781368 • Couples • Miami, Florida
10
Magnificient Hotel and service, location not the best
Pros:

The Hotel is superb, nice rooms, good amenities and bathroom, very clean, service a 10, 4 restaurants on site, very helpful staff, massages on the bottom floor 10.
Breakfast fantastic, great value.
We just did not like the location, eventhough is in front of Nijo Castle, there is no place to walk at night, so once in the Hotel, you have to at at one of their four restaurants.
Next time we will stay closer to the center as we love to walk at night and eat in different restaurants close to the hotel
Hotel is a 10
Service 10
Restaurants 10
Breakfast 10
Massages 10
Location 6

2026-03-24 • via Tripadvisor
S
Sakamoto • solo_traveller • jp
7
Pros:

部屋がきれいで
トイレ　バス　別々なところ

Cons:

鏡が部屋にない
ペットボトルの場所わかりづらい
わからなかった

2026-02-28 • via Nuitee
N
NORIYUKI • family_with_children • jp
9
Pros:

受付、シャトルバスその他さすがに行き届いており、満足です。

2026-02-22 • via Nuitee
古市 • family_with_children • jp
10
2026-02-22 • via Nuitee
G
Galih • family_with_children • id
9
Pros:

Letak hotel

Cons:

Tidak ada

2026-01-22 • via Nuitee
U
UENO • couple • jp
8
2026-01-21 • via Nuitee
M
Mimi • family_with_children • ae
9
2025-12-11 • via Nuitee
S
Sanae • family_with_children • jp
8
満足
Pros:

綺麗

Cons:

なし

2025-11-27 • via Nuitee
C
Catherine • couple • gb
8
Good
Pros:

Good location and restaurants

Cons:

Nothing

2025-11-23 • via Nuitee
H
Hanoch • couple • il
6
בסה"כ סביר , חדר האוכל דרוש שיפור
Pros:

החדר גדול ונוח , הסעה מהמלון לתחנת הרכבת של קיוטו מהווה יתרון משמעותי.

Cons:

בגלל רגישות ללקטוז אני לא שותה חלב , ביקשתי בחדר האוכל תחליף חלב והיה בנמצא , התלוננתי על כך בקבלה ושלחו אותי לקנות בחנות מחוץ למלון .

2025-11-11 • via Nuitee
M
Masako • solo_traveller • jp
9
Pros:

お部屋は過ごしやすく、景色も楽しめました。

Cons:

特になし

2025-10-28 • via Nuitee
N
Nicholas • family_with_children • gb
10
Pros:

Lovely friendly staff, excellent location and facilities.

We were very impressed by our room.

Cons:

N/A

2025-10-24 • via Nuitee