Hilton Garden Inn Sacramento/South Natomas

Hotels
•
Hilton Garden Inn
9 (498 reviews)
2540 Venture Oaks Way , Sacramento , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Affordable pricing
Cons:
Hard bed
Toilet issues

Categories

Cleanliness
8.33
Guests generally found the hotel clean, but there were mentions of issues like a hard bed and a toilet that was not flushing well.
Service
9.8
Staff received numerous compliments for their professionalism, friendliness, and helpfulness during guests' stays.
Location
9.34
The hotel is conveniently located, making it a favorable choice for travelers.
Room Quality
8.29
Rooms are generally described as clean and comfortable, though some guests had issues with bed comfort.
Amenities
8.82
The hotel offers a good range of amenities, including an enjoyable restaurant experience.
Value for Money
9.28
Guests felt that the pricing was reasonable for the quality of stay provided.
Food and Beverage
8.83
Dining experiences were well-received, with praise for the food quality and service in the restaurant.
Overall Experience
9.3
Overall, guests had great experiences and expressed their intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:22

Property Description

Convenient Location
Situated just 10 minutes' drive north of downtown Sacramento and the California State Capitol, the Hilton Garden Inn Sacramento offers easy access to key attractions.

Luxurious Amenities
Enjoy a comfortable stay with rooms equipped with a 32-inch flat-screen TV, microwave, refrigerator, and coffee machine. Unwind in the outdoor pool, fitness centre, or hot tub, and stay productive with the spacious work desk and free WiFi.

Dining Options
Indulge in delicious meals at the Garden Grille and Bar, grab drinks at the Pavilion Lounge, or opt for snacks from the Pavilion Pantry. With complimentary shuttles to SMF and proximity to popular sites like Discovery Park, this hotel ensures a memorable stay.

Book your stay at Hilton Garden Inn Sacramento now for a delightful experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 498 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
T
Travis • couple • us
3
Never again.
Pros:

Nothing really

Cons:

Stains on all the lamp shades. Looked like blood! Just very dirty.

2026-03-07 • via Nuitee
V
Vicki • couple • us
10
2026-03-03 • via Nuitee
T
Tiffany • couple • us
10
No complaints. Enjoyed the complimentary water
Pros:

Easy to find

2026-02-26 • via Nuitee
C
Cyris • family_with_children • us
6
Great hotel, but probably wouldn't stay again unless we had a room with softer mattresses.
Pros:

The shampoo and conditioner was NOT the cheap kind you normally find at hotels.
The lady at the front desk gave me 2 waters (1 per adult) when I checked in.
The water pressure-AMAZING.
Great price
Room was very clean.
LOVE the little amenities the room had.
Bedding(blanket, sheets, pillow) were very soft and inviting.
There was lotion to use that wasn't a cheap little one use brand.
Make-up wipe and face wash for single use was in the bathroom.
The restaurant was open till 11, which was wonderful because we checked in late (10pm)

Cons:

There was NO menu to order room service from..at all. We wanted dinner when we checked in after a 3 hour drive and I couldn't find a menu to order from the restaurant. There wasn't one on the website for the hotel or in the room.

The bed was FIRM. Normally I sleep like a baby in a different bed, in a new place. But the mattress was flat out uncomfortable. It was really unfortunate. I thought it may have been just me because I'm pregnant, but my husband couldn't fall asleep either because the bed was that uncomfortable. New mattresses and menus to order room service would've been wonderful.

2026-02-24 • via Nuitee
X
X1099HHcarola • Family
10
Great place to stay
Pros:

Great service. Sheila is awesome,
The men at the breakfast time were great

2026-02-23 • via Tripadvisor
J
James • couple • us
10
A favorite stop during our biannual migrations
Pros:

Easy access and convenient

2026-02-22 • via Nuitee
B
brianfJ8523LD • Solo travel
10
My go to property when staying in the area.
Pros:

This is a very nice property convenient to SMF airport, I-5, restaurants, and Starbucks is 0.3 mi. Around the corner. It’s my go to hotel when staying in the area and has been for the past 8 years. Excellent service from the front desk and the restaurant staff and the property is extremely clean and quiet. Also, it is very reasonably priced.

2026-02-21 • via Tripadvisor
F
F6800HCantoniob • Business • Milan, Lombardy
10
Great experience.
Pros:

Great hotel, had a great time. Business lunch was on top.

2026-02-21 • via Tripadvisor
G
Globalista2011 • Business • Hillsboro, Oregon
10
Hospitality led by manager Luchie was exceptional!
Pros:

Perfect stay.
- Manager Luchie greeted me with smiles and bottled water and later on addressed all my questions about Hilton honors program and reassured me.
- Supervisor Hanna offered instant cold pack for my arthiritis pain which was above and beyond.
- Customer specialist Athea was patient with me and expedited requested formal print outs within seconds.
- Jordy sent me text to check in on me which usually only happened to me from five star'd hiltons around the world so that was very appreciated.
Hospitality and vibe were nothing short than 5-star top-notch as a result. (Room was spotless and wifi worked great). Will definitely book again and bring family. Thank you all for making my day and wish you all well.

2026-02-15 • via Tripadvisor
T
todde888 • Business • Lewisville, Texas
10
Fantastic staff is the reason for staying here
Pros:

I stay at this hotel alot. It is my go to when in Sacramento. The reason is the staff. Aaron, Matt, Caitlin, Hannah, Jordy, Lucia, Chris are all fantastic the food and drinks at the bar is good. The hotel is clean. The only thing is they need an upgrade. Carpets, wall papers, air conditionin, showers. all need some love. Beds are comfortable.

2026-02-13 • via Tripadvisor
L
Linda • couple • us
5
2026-02-12 • via Nuitee
B
Bruce • solo_traveller • us
10
Pros:

Pleasant surprise that a free Super Bowl buffet was provided.

2026-02-10 • via Nuitee
F
Frank • couple • us
8
Pros:

Great staff

Cons:

Dated

2026-02-08 • via Nuitee
C
Christopher • couple • us
10
Pros:

Super clean, amazing customer service

Cons:

N/A

2026-01-31 • via Nuitee
C
Campbell • couple • us
10
2026-01-29 • via Nuitee
R
Rae • family_with_children • fj
10
2026-01-28 • via Nuitee
V
Viliame • couple • us
8
Would return some day
Pros:

Clean and well maintained

Cons:

Nothing

2026-01-26 • via Nuitee
8
877caryt • Business
10
Exceptional service!
Pros:

Althea at the Hilton Garden Inn Sacramento/South Natomas is truly exceptional. Over the past year, she has consistently provided outstanding service that goes above and beyond expectations. She is friendly, professional, and genuinely makes you feel close to home the moment you walk in. Althea brings a warm smile to every customer and creates a welcoming atmosphere that sets this hotel apart. Employees like her are the reason guests keep coming back—she’s an absolute asset to this location.

Cary Thompson

2026-01-25 • via Tripadvisor
J
Jen • couple • us
7
Would stay again
Pros:

Great location, affordable, friendly staff.

Cons:

Need to be updated. Rooms need a deep clean

2026-01-24 • via Nuitee
B
Beth • solo_traveller • us
8
2026-01-22 • via Nuitee