La Quinta by Wyndham Raleigh/Durham Southpoint

Hotels
La Quinta by Wyndham
7.6 (1371 reviews)
1910 Westpark Drive , Durham , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Professional staff
Affordable
Cons:
Cleanliness issues
Heating problems
Reservation complications

Categories

Cleanliness
5.6
Multiple mentions of dirty carpets and cockroaches indicate significant issues.
Service
8.6
The front desk staff was noted as professional and polite, but issues with check-in affected overall sentiment.
Location
8.6
Location was not specifically criticized and can be regarded as satisfactory.
Room Quality
5.6
Heat issues, no refrigerator or microwave, and general age of the rooms were noted negatively.
Amenities
6.6
Lack of basic amenities like microwaves and cleanliness issues impact the rating.
Value for Money
9.1
Guests appreciated the affordability, suggesting reasonable value despite issues.
Food and Beverage
8.6
Breakfast was mentioned positively multiple times, indicating good offerings.
Overall Experience
8.1
Mixed reviews with several serious complaints but also mentions of enjoyable aspects like breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:51

Property Description

Convenient Amenities
La Quinta Inn & Suites Raleigh/Durham Southpoint offers free WiFi, complimentary breakfast, and an outdoor pool for a refreshing dip.

Comfortable Accommodations
Each room features a flat-screen TV, ironing facilities, and a well-equipped bathroom with a hair dryer, ensuring a comfortable stay.

Pet-Friendly and More
Guests can bring along their furry friends with a pet deposit, make use of the on-site launderette, fitness center, and sundry shop for added convenience.

Book your stay at La Quinta Inn & Suites Raleigh/Durham Southpoint now to enjoy these fantastic amenities and more!

Important information:

When traveling with pets, please note that an extra charge of 25 USD per pet, per night applies, with a maximum fee of 75 USD per stay. Please note that a maximum of 2 pets are allowed. Please note that the property can only allow cats and dogs with a maximum weight of 75 pounds. Service animals are welcome at no extra cost. Contact hotel for additional details and availability.

please note there is a pet deposit of $75 per pet/per day up to 75lbs limit 2 pets per reservation. Incidental $75Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Nov 1, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 1371 reviews
Cleanliness: 5.6
Service: 8.6
Location: 8.6
Room Quality: 5.6
Amenities: 6.6
Value for Money: 9.1
Food and Beverage: 8.6
Overall Experience: 8.1
D
David family_with_children us
10
2026-04-04 via Nuitee
C
CARLA family_with_children ec
2
Pros:

Lication

Cons:

The hotel was old and dirty. Elevator did not work. A street light was right next to the window so it was impossible to sleep and the whole thing smelled like cigarettes

2026-04-03 via Nuitee
S
Stephen extended_group us
1
Never Again
Pros:

Nothing to say except I was charged for a $75.00 security deposit and was told it would be refunded, only $65.00 was refunded. The place was shabby inside and out. The bed was horrible.

Cons:

Everything

2026-04-02 via Nuitee
T
Taron family_with_children us
1
Pros:

Nothing the staff was not aware couldn't check in

Cons:

Nothing

2026-04-01 via Nuitee
C
Chance couple us
2
Would not stay again. Staff allowed homeless to remain in lobby.
Pros:

Bed was comforatable.

Cons:

Felt unsafe. Front desk staff permitted and allowed homeless person to remain present in lobby area for extended periods. Homeless person was masked and hooded the whole time and we observed this individual multiple time over the course of 2 1/2 days. Very unprofessional and felt unsafe.

2026-03-31 via Nuitee
K
King solo_traveller us
1
2026-03-30 via Nuitee
C
Chornoby solo_traveller us
2
I will not stay at this location again. I will continue to stay at the other LaQuinta's in Durham NC
Pros:

My room was average. Heat and air conditioning worked well. Bed mattress was average, for the price in the area, not worth commenting on it's comfort. No unusual smells or odors in the room.

Cons:

I had a problem with my first room, door didn't latch shut, so all I had to do was push the door and it opened, not secure. I changed rooms at desk and second room door didn't open with electronic key. So, I went back to the front desk and I got a third room. It worked. However, person at the front desk was 'cold' not apologizing for any inconvenience, they made me feel like it was my problem. On top of this, the main elevator was broken my entire stay and NONE of the outside doors worked to let anyone in the building. Had to park in back of hotel and walk to the front of the hotel to get in. Everyone had to our entire stay. This was poor building condition. Very difficult with luggage, dragging all around. Front desk staff didn't seem to care, and were not friendly. I, with others at the hotel, were not happy with their stay. I won't stay there again.

2026-03-30 via Nuitee
V
Veneta extended_group us
7
2026-03-30 via Nuitee
L
Linda couple us
1
Terrible and awful appearance and front desk.
Pros:

I have pictures of our awful room. Holes in walls, mold in bathroom and I would not walk on the floor with out shoes

Cons:

The whole situation. We left after one night and found a great LaQuntia Inn 15 minuets away. Front desk would not refund our money for the rest of our reservation. I ask to speak to the owner and was denied. I would never recommend anyone to stay at this location. I will be calling La Quinta Inn Rottie office on Monday.

2026-03-29 via Nuitee
V
Vijayakumar solo_traveller us
5
2026-03-28 via Nuitee
M
Mae solo_traveller us
6
Overall can’t complain too badly
Pros:

Breakfast was alright not the best but for this exact location i consider it pretty decent.

Cons:

Beetles and stink bugs all over room , the room doors have large cracks / crevasses / openings on the side which made it difficult to have peace & quiet in your own hotel room . You can actually hear a lot of the noises coming from all the different rooms on the same floor

2026-03-28 via Nuitee
E
El Ashiry family_with_children eg
4
I will try to avoid this hotel in the future
Pros:

The room size is just fine

Cons:

The hotel is clearly in need of major maintenance. The elevator was out of service (there is another one at the far end, but it’s inconvenient). The property is located right next to a train line, which adds noticeable noise.

Breakfast was below basic, and the staff felt rather stiff and unwelcoming.

2026-03-27 via Nuitee
M
Marshall family_with_children us
3
2026-03-27 via Nuitee
C
Cody couple us
2
Very poor experience, uncomfortable, I left early to find another location to stay at.
Pros:

Nothing was to my liking there was bed bugs and it smelled. The property did have good customer service.

Cons:

Bed bugs, clumps of hair under the sheets, poor smell in the elevator and hallways, cigarette burns in the sheets.

2026-03-26 via Nuitee
A
Ac extended_group us
8
2026-03-26 via Nuitee
K
Karen couple us
8
2026-03-25 via Nuitee
S
Shannon family_with_children us
5
Raleigh/ Durham has several hotels of better quality at the same price point.
Pros:

The free breakfast had plenty of seating.

Cons:

The hallways were significantly stained, unvacuumed, and in serious disrepair. Only 1 elevator was working and it was slow, smelled terrible, and was greasy & grimy all over. The room was a bit cleaner than the elevator, but still a little grimy. I didn’t dare use the shower!

2026-03-22 via Nuitee
K
kathy family_with_children us
8
Good value
Pros:

Everythng was fine for the price... clean place to stay with good acess to the freeway

Cons:

Breakfast could have been better

2026-03-22 via Nuitee
C
Congery family_with_children us
7
2026-03-22 via Nuitee
A
Aguilar couple us
10
2026-03-22 via Nuitee