Hampton Inn Marysville

Hotels
•
Hampton Inn
6.6 (112 reviews)
16610 Square Drive , Marysville , US
+1 937-642-3777

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Some rooms reported clean
Large rooms (reported)
Helpful registration/front desk staff (in some cases)
Breakfast item liked (bagel & egg patty)
Cons:
No hot water reported / cold showers
Significant maintenance issues (peeling wallpaper, holes, dip in flooring, worn furniture)
Poor staff response at night and during power outage; some attendants unfriendly
Poor shower water pressure and inconsistent temperature
Terrible coffee / cold or limited breakfast items
Accessibility needs not met (no shower chair) and room odors reported

Categories

Cleanliness
5.5
Mixed reports: some guests called their rooms clean, but multiple complaints about dirty carpet, wet-basement odor, peeling/bubbled wallpaper, holes in walls, worn couch and substandard pillows indicate overall below-average upkeep.
Service
8.5
Mixed but often positive at front desk (helpful registration agent), though several mentions of unfriendly night or breakfast attendants and poor response during a power outage and accessibility request (no shower chair) — overall staff interactions varied but there were notable helpful moments.
Location
9.5
Consistently praised: multiple guests noted the hotel was close to where they needed to be and described the location as good.
Room Quality
4.5
Several specific negative issues: holes and plaster damage, significant dip in bedroom flooring, heavily worn couch, torn hallway wallpaper, no towel hooks, door hard to open, low toilet, firm bed and poor pillows — overall room condition is poor and in need of repair.
Amenities
5.5
Mixed: basic amenities present (breakfast service) but problems reported with hot water availability, poor shower water pressure/temperature variability, lack of accessibility equipment (shower chair), and staff inability to manage a power outage.
Value for Money
5
Perceived as below expectation by some guests (e.g., paying ~$148 but having no hot water and maintenance issues); others found acceptable value when room was clean — overall value seen as mediocre.
Food and Beverage
7.5
Mixed: some guests enjoyed the breakfast (bagel & egg patty liked), while others complained about terrible coffee, cold breakfast items and limited milk availability.
Overall Experience
6.8
Overall mixed: several guests had quiet, clean nights and helpful front desk service, but recurring maintenance problems, inconsistent service (especially nights/power outage) and occasional lack of hot water produced an overall mediocre stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Amenities
The Hampton Inn Marysville offers microwaves, mini-refrigerators, and a complimentary hot breakfast buffet in every guestroom, ensuring a comfortable and convenient stay for all guests.

Leisure Facilities
Guests can enjoy the indoor swimming pool and on-site fitness center, perfect for relaxation and staying active during their visit to Marysville, Ohio.

Nearby Attractions
Situated close to the unique Olentangy Caverns, Ohio Wesleyan University, Ohio State University, and Columbus Zoo, the hotel's location provides easy access to popular local attractions for a well-rounded travel experience.

Book your stay at the Hampton Inn Marysville now for a memorable and hassle-free visit to Marysville, Ohio.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAY

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 112 reviews
Cleanliness: 5.5
Service: 8.5
Location: 9.5
Room Quality: 4.5
Amenities: 5.5
Value for Money: 5
Food and Beverage: 7.5
Overall Experience: 6.8
A
Arthur • couple • us
8
2026-11-04 • via Nuitee
D
David • couple • us
4
If they’re in the fixing up this property, they need to keep moving forward. It was definitely not a three star experien
Pros:

Some recent updates, but property shows wear and tear have not been addressed

Cons:

Property seemed to be in a state of flux. While it appeared, we had a new shower. There was not a single hook to hang a towel anywhere in the bathroom. There were holes in the wall, where a piece of art or photos had been removed. And behind the door handle on the wall was a significant plaster hole. In the bathroom, the wallpaper was peeling or bubbled in many places. There was a significant dip in the flooring on the left side of the bedroom floor. The couch in the unit was so used and worn it should not have been in a room. Tears up and down the hallway where maybe a cart head rubbed the wallpaper. The four pillows on the bed were very substandard.

2026-10-21 • via Nuitee
S
Shiatt31 • family_with_children • us
10
It was a great stay
Pros:

Good location

Cons:

Nothing

2026-10-10 • via Nuitee
S
Shari • couple • us
1
Awful. To pay $148!and have to take cold showers is unacceptable
Pros:

Close to where I needed to be.

Cons:

Dirty carpet. We had NO HOT WATER to take a shower. Went to front desk and was told they could not turn it on till morning.

2026-09-15 • via Nuitee
D
Damian • family_with_children • us
10
2026-09-02 • via Nuitee
J
Johnny • couple • us
1
2026-08-17 • via Nuitee
G
Gerard • couple • us
6
Okay, nothing special!
Pros:

Rooms are large, TV was okay, Shower was good!

Cons:

It’s fairly run down, wallpaper is pealing, it could use some paint etc. It’s showing its age I think. Terrible coffee at breakfast, it was like tea!

2026-08-15 • via Nuitee
D
Dawn • couple • us
1
2026-08-08 • via Nuitee
M
Marlon and Katrina • solo_traveller • us
5
Pros:

I asked for a handicap accessible room... They wouldn't even bring me a shower chair and never called us back!!

Cons:

The fact that I couldn't take a shower
The room smelled like a wet basement

2026-08-03 • via Nuitee
V
Vickie • couple • us
7
I would stay again. The room was clean and was quiet. A good night rest
Pros:

It was clean. The man at the registration desk nice and helpful

Cons:

The man in the breakfast. He wasn’t friendly and walked away when I asked for a food tray. I wanted to take my food to my room. So I just got coffee…

2026-07-25 • via Nuitee
D
Danielle • couple • us
9
2026-07-19 • via Nuitee
S
Shiatt31 • solo_traveller • us
10
Pros:

Good location friendly staff

Cons:

N/a

2026-07-16 • via Nuitee
S
Sam • couple • us
3
The morning attendant was nice but the night attendanr was not.
Pros:

Location was good. Breakfast was cold and milk was not readily available.

Cons:

Room had a strange odor. Door was hard to open. After telling the evening desk attendant that the room stunk, we were never offered another room. This happened on the first night check in.

2026-07-11 • via Nuitee
J
Juan • solo_traveller • us
1
2026-07-06 • via Nuitee
P
Paul • couple • us
8
Pros:

Breakfast was great, loved the bagel & egg patty

2026-07-06 • via Nuitee
J
james • couple • us
5
clean but disappointing due to shower and power outage.
Pros:

the room was clean nice up to date bathroom

Cons:

water pressure/flow in shower was terrible. My wife compared it to a vegetable mister in a grocery store. water was hot at midnite but only warm at 7am. And then the power went out. 8 o'clock am. staff was no where to be seen. We packed up and headed out ahead of plans. I had to yell at the desk to find someone. Your staff has no clue as to what to do in this situation. Did not know what a generator was.

2026-06-29 • via Nuitee
T
Timothy • family_with_children • us
6
I slept, and was able to take a shower.
Pros:

Clean

Cons:

Check in/ Check out was not friendly. at Check in - no information about location of elevators, breakfast times, wifi password or even the room number. At checkout - there was no power in the facility, and staff abruptly stuffled us to a side door. No sorry for the inconvenience. It was just rough.

The bed seemed hard, the pillows soft, and the toilet way to close to the floor. Just not my typical experience at a Hampton.

2026-06-29 • via Nuitee
T
Traveler39930518057 • Business
4
Avoid. It says it is a Hampton Inn, but I assure you it is not.
Pros:

This should not be a Hampton Inn. This place is ROUGH. The rooms might have been renovated "recently" but they are worn. I knew as soon as I pulled in the parking lot and saw the shipping containers for storage this place was "in-progress" of the remodel.
Third floor completely closed for renovations. I was on the first floor, 111. The light switches sometimes worked, or were delayed in the light coming on. Odd. The room looked newer, but as soon as the lights eventually came on, you could see all the wear and tear on this room. Wallpaper was peeling, desk/table had dings/chunks of wood missing, and it smelled musty from the ancient AC unit in the room.
Pool closed for repair/renovation.
Shower was out of conditioner. I walked to the front desk to ask for more, I was told the hotel was completely out of conditioner. Breakfast looked terrible. I did a walk by and decided to completely skip it. None of it looked clean or fresh. Upon check-out (a Thursday morning around 7:30am), I was second in line and waited for someone to come to the desk. I watched the guy in front of me ring the bell. We waited and waited. I finally gave up and used the app to check out.

Only reason for the 2 stars is the location is decent to go get food (breakfast since you do not want to eat here) and the app worked for check-in/out and digital key services.

2026-06-22 • via Tripadvisor
J
Janelle • family_with_children • us
10
I will definitely book again when I'm back in town.
Pros:

To be honest we started out the night at quality inn we booked with them because it was cheaper. Upon entering our room there we saw it was not cleaned and the beds were made but filthy with food crumbs and hair, bathroom had people belongings in it still and the tables were sticky. We were given another room and it was just as bad if not worse so we told them to forget it and left. Checked for a hotel close by and this property had availability. The gentleman who's name was Meet checked us in and was super polite and informative about construction and pool stuff and the room and property over all smelled clean and the room was clean and we felt more at ease being there.

Cons:

I didn't like having to leave!

2026-06-22 • via Nuitee
P
Pioneer18535124481 • Business
2
WORST Hampton imaginable - no exaggeration necessary
Pros:

This was the WORST Hampton imaginable. Imagine a bad hotel, then double it. Then double it again. There is NO WAY this place is a 3, 4, or 5 star. Don't fall for it.

Night 1: A/C didn't work. We asked for a new room. "All rooms are booked," even though there are THREE cars in the parking lot. "Our technician left at 4 pm. There is nothing we can do." They were quite matter-of-fact, and clearly couldn't care less.

Night 2: Night was intolerably hot. We asked for a new room, "All rooms are booked," so they bought us a BOX FAN! Yep, dirty dusty BOX FAN!

Breakfast: Disappointing.
Cleanliness: Acceptable.

There is a Holiday Inn, a Fairfield, a Red Roof Inn, and probably others nearby. I promise, ANY will be a better choice. Don't fall for this place just because it's a Hampton. You've been warned.

2026-06-12 • via Tripadvisor