DoubleTree By Hilton Brussels City

Hotels
Doubletree by Hilton
8.6 (5096 reviews)
Rue Gineste 3 , Brussels , be

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good food options
Nice amenities
Cons:
Noise from outside and other rooms
In-room temperature issues
High prices

Categories

Cleanliness
8.15
Some mention of noise from other rooms and cleaning staff indicates potential cleanliness concerns.
Service
9.15
Overall positive sentiment towards staff, mentioned as friendly and accommodating.
Location
9.15
Multiple reviews highlight the excellent central location.
Room Quality
8.15
Mention of a noisy environment and issues with room temperature.
Amenities
8.65
General satisfaction with hotel facilities, despite some cons related to in-room services.
Value for Money
8.15
Mentioned high prices compared to similar hotels suggests a slight concern regarding value.
Food and Beverage
8.65
Breakfast buffet and restaurant received positive feedback.
Overall Experience
8.75
General satisfaction with the stay, with some caveats regarding noise and temperature.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:05

Property Description

Luxurious Accommodations
The DoubleTree By Hilton Brussels City offers stylish and eco-friendly rooms with modern amenities like Smart TVs and blackout curtains.

Gourmet Dining Experience
Indulge in traditional Belgian dishes with an international twist at the trendy Art Deco restaurant on-site.

Fitness and Relaxation
Guests can enjoy complimentary access to the fitness centre and sauna, perfect for staying active or unwinding after a day of exploring the nearby attractions.

Experience the perfect blend of comfort and convenience at DoubleTree By Hilton Brussels City. Book your stay now for an unforgettable Brussels getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 10.43
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 5096 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
T
Tidjane solo_traveller fr
10
2026-05-09 via Nuitee
R
Rubiano solo_traveller nl
9
2026-05-09 via Nuitee
U
Usame family_with_children tr
8
2026-05-08 via Nuitee
M
Marina family_with_children cz
7
I expected a higher standard of comfort for this price, especially from Hilton
Pros:

DoubleTree by Hilton Brussels is conveniently located just a 10-minute walk from Brussels-North train station, only one stop away from Brussels' main airport. The city center and main sightseeing attractions can be reached with a pleasant 20-minute walk, while bus and metro stations located near the hotel provide easy access to public transportation. A shopping mall with a supermarket, food court, and a variety of stores is situated directly across the street. The reception staff were exceptionally friendly, and the warm, delicious cookies offered upon arrival made the welcome even more enjoyable.

Cons:

Guests should be aware that the hotel requires an additional €50-per-night deposit on top of the room rate, payable either by cash or card. Since the building is more than 115 years old, the soundproofing is quite poor, and conversations from neighboring rooms can easily be heard. There was no coffee machine available in the room or on the floor, and coffee at reception was offered only for an extra charge. The room included two empty reusable water bottles, but there were no clear instructions on where they could be refilled, and the minibar was completely empty. In addition, the bathroom lacked basic amenities such as cotton pads, etc., which is somewhat unusual for a 4-star hotel in Europe, especially for a Hilton.

2026-05-08 via Nuitee
R
Robert solo_traveller nl
8
Pros:

Liegt direkt am Einkaufsmeile, der führt zum Großmarkt.

Cons:

Schwierig zu Parken vor dem Hotel um die Koffer ins Hotel zu bringen.

2026-05-08 via Nuitee
C
César solo_traveller ch
9
Super Correct
Pros:

Super

Cons:

Le bruit des voisins

2026-05-07 via Nuitee
P
Paulo family_with_children lu
8
en coup de vent
2026-05-07 via Nuitee
S
Sana solo_traveller fr
7
2026-05-06 via Nuitee
Y
Yannis couple be
8
2026-05-06 via Nuitee
S
Sasha couple ie
10
Fantastic
Pros:

Everything, they had everything you could have wanted or needed.

2026-05-06 via Nuitee
C
Connor couple us
8
2026-05-05 via Nuitee
B
Beatrix couple de
10
2026-05-05 via Nuitee
A
Alexandra solo_traveller be
10
Très agréable et j’y reviendrai si j’ai encore un évènement dans ce quartier!!
Pros:

J’ai particulièrement aimé l’expérience client.
Du haut hall d’entrée jusqu’à la chambre.

L’ambiance est très cocooning et luxueuse en même temps. Voyez mes photos !

Le personnel (du matin - à mon arrivé et à mon départ - était particulièrement sympathique et présent pr répondre aux qst).

Cons:

Je trouve que rien n’est intuitif… cad que l’accès à l’information n’est pas compliqué mais c’est pas fluide non plus…

2026-05-04 via Nuitee
M
Marie couple be
7
2026-05-04 via Nuitee
S
Steve couple lu
7
Pros:

Location was good. Staff friendly, helpful and knowledgeable of the city.
Room was clean and comfortable.

Cons:

Breakfast was very warm and expensive for what was on offer.

2026-05-04 via Nuitee
S
Suzanne solo_traveller nl
9
Pros:

Vriendelijk, mooie kamer, goede ligging.

Cons:

Temperatuur op de kamer was warm en niet goed zelf regelbaar.

2026-05-04 via Nuitee
O
Ope couple gb
8
Good location and very comfortable
Pros:

Location is walkable, very good breakfast, clean and comfortable

Cons:

The extractor fan in the bathroom wasn’t working so always steams up after a shower with no where for the steam to go

2026-05-04 via Nuitee
A
Alessia solo_traveller it
10
Pros:

La dimensione della camera e le dotazioni, la cortesia del personale. L'acqua ed il forno a microonde.

Cons:

Il letto, il materasso forse era deformato. La sauna divisa per sesso, essendo una coppia in due era più piacevole.

2026-05-04 via Nuitee
D
David couple gb
9
Highly recommended
Pros:

Great service, comfortable and very good location for exploring Central Brussels.

2026-05-04 via Nuitee
T
Thibaut solo_traveller fr
9
Pros:

L'accueil et la la chambre très confortable

2026-05-03 via Nuitee