Crowne Plaza Berlin City Centre Ku'damm by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.5 (7630 reviews)
Nuernberger Strasse 65 , Berlin , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
Expensive breakfast
Small shower

Categories

Cleanliness
8.11
Rooms were mostly clean, though some mentioned staff were unfriendly.
Service
8.88
Generally friendly staff with good service; however, some negative remarks about staff behavior.
Location
9.12
Perfect location with easy access to shopping and attractions.
Room Quality
8.07
Rooms reported to be clean, but some described them as small.
Amenities
8.6
Amenities were good, though some mentioned minor issues.
Value for Money
8.26
Good value, though some considered breakfast prices to be too high.
Food and Beverage
8.41
Breakfast options received praise, but some found it overpriced.
Overall Experience
8.58
Overall good experience with some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:05

Property Description

Luxurious 4-Star Hotel with Indoor Pool

Spa Area and Wellness Facilities
Indulge in relaxation at the spa area and enjoy complimentary use of the modern gym, sauna facilities, and massage services.

Delicious Breakfast Buffets and Kemmons Bar
Start your day with a varied breakfast buffet offering lactose-free and gluten-free options. Unwind at the Kemmons Bar with coffee, snacks, and a selection of cocktails.

Prime Location near Shopping and Attractions
Conveniently situated just a 2-minute walk from Kurfürstendamm shopping street and within walking distance of KaDeWe department store, Kaiser Wilhelm Memorial Church, and Berlin Zoo.

Ready to experience luxury and convenience at Crowne Plaza Berlin City Centre? Book your stay now!

Important information:

Please note that for technical reasons the hotel cannot accept debit cards as a method of prepayment. Prepayments can only be made with a credit card. However, debit cards are available as a method of payment directly at the property.

Please note that our lobby lounge and restaurant remains closed until further notice. We do not offer kosher breakfast at the moment but our rich breakfast buffet.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 36 per day.

Location

Guest Reviews

8.5
Based on 7630 reviews
Cleanliness: 8.11
Service: 8.88
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.26
Food and Beverage: 8.41
Overall Experience: 8.58
M
Matthias solo_traveller de
9
Pros:

Eine sehr gute Lage, Zimmer Top, Upgrade für eine Suite bekommen , Frühstückspersonal sehr freundlich und Aufmerksam.

Cons:

Zu wenig Auswahl beim Frühstück, 4 Sorten Wurst, kaum Auswahl an Käse ( jeden Tag die selben ) für Veganer gab es gar nichts , ist beim Preis des Frühstücks nicht angemessen. Hab ich so noch nie gehabt.

2026-04-18 via Nuitee
A
Anja couple de
10
Sehr gutes Hotel
Pros:

Sehr freundliches Personal und super Frühstück.

Cons:

Nichts zu bemängeln

2026-04-18 via Nuitee
S
Signe family_with_children dk
9
Dejligt ophold
Pros:

Beliggenhed, pool- og træningsområdet og god morgenmad

Cons:

Først fik vi et meget lille værelse, men fik lov at bytte over med andet

2026-04-18 via Nuitee
A
Audrey family_with_children ie
10
2026-04-18 via Nuitee
S
Sebastijan solo_traveller de
9
Pros:

Die Lage ist ausgezeichnet und die Zimmer ansprechend. für die Innenstadt. Das Frühstück ist reichhaltig und es gibt keinen Stau.

2026-04-18 via Nuitee
F
Falk family_with_children de
10
In allem ein super Hotel
Pros:

Sehr nette Leute in dem ganzen Hotel.
Wasserkocher auf dem Zimmer für Kaffee und Tee.
Bügeleisen und Bügelbrett sind auch vorhanden.
Tolle Bar in der man bis 1.00 Uhr Nachts Essen und Getränke bekommt.
Frühstück super .

Cons:

Der Pool war sehr kalt
Aber dafür die Sauna und Massage toll.

2026-04-17 via Nuitee
M
Matthias solo_traveller de
9
Pros:

Es war ein super Aufenthalt, besonders toll war es ein kostenloses Upgrade in die King Suite bekommen zu haben

Cons:

Das Frühstück lag weit hinter unseren Erwartungen. Nur 4 Sorten Wurst und 3 Käsesorten war doch sehr dürftig für ein 4 Sterne Hotel

2026-04-17 via Nuitee
R
RANNO family_with_children ee
8
2026-04-17 via Nuitee
U
Ulf-Tarik family_with_children de
9
2026-04-17 via Nuitee
C
chantal couple nl
8
Mooi en goed hotel op top locatie
Pros:

Locatie en ontbijt top!

Cons:

Er valt niet te communiceren met het schoonmaakpersoneel. 3 x gevraagd (ook bij receptie) of ze het raam open wilden laten maar zonder succes. Bij inchecken moesten we nog wat bij betalen (onze eigen schuld) en dat hebben we meteen gedaan. Bij uitchecken kregen we die rekening nog een keer gepresenteerd. Ze konden nergens onze betaling terug vinden (ik had ook geen factuur ontvangen) ondanks dat ik kon aantonen dat ik betaald had. Er ontstond een pittige discussie en zelfs na 15 min zoeken kon ze het niet vinden. Hun administratie is een puinhoop.

2026-04-17 via Nuitee
A
Abdallah couple de
7
2026-04-17 via Nuitee
S
Sandra family_with_children ee
10
Pros:

Meeldis hommikusöök. See oli väga rikkalik võrreldes mõne teise hotelliga.

Cons:

Rohkem valikut ja värskeid puuvilju nt. banaani, õuna.

2026-04-17 via Nuitee
T
Tida family_with_children de
8
2026-04-16 via Nuitee
B
Bart family_with_children be
8
2026-04-16 via Nuitee
J
Jacqueline solo_traveller de
8
Pros:

Das Personal war sehr nett.

Cons:

Der Pool war nicht beheizt.

2026-04-16 via Nuitee
W
Willem van Egmond extended_group nl
9
Uitstekende keuze voor ene bezoek aan Berlijn centrum
Pros:

Perfecte lokatie in centrum, uitstekend personeel en goed ontbijt. Prijs kwaliteitverhouding meer dan in orde.

Cons:

Het ontbijtmoment 08.30 is extreem druk. Daar wordt je in het hotel vooraf al op gewezen, maar toch zijn er op momenten geen tafeltjes meer onbezet.

2026-04-16 via Nuitee
couple sk
10
2026-04-16 via Nuitee
A
Alsalhani couple de
9
Cons:

كان حمام السباحة بارد جداً

2026-04-15 via Nuitee
J
Jana couple de
10
2026-04-15 via Nuitee
B
Benny couple de
8
Top
Pros:

Alles
Außer

Cons:

Parkgebühren

2026-04-14 via Nuitee