Pets allowed

Facilities

Express check-out
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Cleanliness and separate toiletries
Friendly staff and great location
Good breakfast options
Cons:
Limited parking availability
Some service timing issues
Room quality inconsistent

Categories

Cleanliness
1
Guests appreciated the room cleanliness and the presence of amenities like separate toiletries.
Service
1
Service was highlighted positively with friendly staff and accommodating breakfast arrangements.
Location
1
The hotel is conveniently located close to main attractions and transportation.
Room Quality
1
The rooms were noted to be average with some complaints on size but overall felt comfortable.
Amenities
1
While amenities like breakfast and parking were mentioned, there were concerns regarding parking space and room service timing.
Value for Money
1
Some guests felt the price for parking was high relative to other offerings.
Food and Beverage
1
Breakfast received positive feedback despite some variety limitations.
Overall Experience
1
Most guests enjoyed their stay but noted minor issues that affected their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 10:35

Property Description

Luxurious Amenities
Recharge at the 24-hour fitness center or relax on the terrace, enjoying the charming Belle Époque atmosphere. Concierge services and babysitting options ensure a stress-free stay.

Fine Dining and Relaxation
Indulge in a culinary delight at Schrieder's restaurant or sip your favorite drink at the bar/lounge. Room service is available around the clock, offering convenience and delicious meals at your doorstep.

Convenient Location and Events
With a 4-star rating, this hotel offers a 24-hour business center, extensive conference space, and a roundtrip airport shuttle. Stay connected with complimentary Wi-Fi and explore nearby attractions such as Heidelberg Castle and University Old Campus.

Book now for an exquisite Heidelberg experience at Hilton Heidelberg!

Important information:

  • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Rita
8
Pros:

Remodelled hotel, very clean. It was nice to have separate hand soap, hand lotion, shampoo, conditioner and body wash. Also nice to have face cloths.

2025-10-06 • via Nuitee
W
William
10
Pros:


2025-10-03 • via Nuitee
M
Michelle
8
Pros:

Average rooms

2025-09-22 • via Nuitee
S
Sang-Su • family
10
Pros:

하이델베르크의 구도심과 접근성도 좋고, 주차공간도 좋았습니다. 조식도 종류는 많지 않았지만 알차게 구성이 되어 있었습니다.

2025-09-17 • via Nuitee
W
Wanqiang
10
Pros:

On 9/4 morning around 530,the front desk guy was very nice. He showed me how to get into a bus to train station. He was very friendly. 5 stars

2025-09-05 • via Nuitee
L
Lisa • family
10
Pros:

Great location and nice comfortable hotel

2025-09-05 • via Nuitee
C
Christoph
10
Pros:

El estacionamiento pequeño y caro

2025-09-01 • via Nuitee
J
John
10
Pros:

Nice facility

2025-08-31 • via Nuitee
R
Rebecca
8
Pros:

very friendly staff

2025-08-29 • via Nuitee
D
Darla
10
Great place to stay in Heidelberg
Pros:

Heidelberg Hilton was conveniently located and the staff were amazing! The breakfast was phenomenal!

2025-08-25 • via Nuitee
J
Joshua
10
Pros:

Older building, but excellent customer service and less than 10 minute walk to main boardwalk.

2025-08-24 • via Nuitee
G
George
10
Pros:

Absolutely nothing to complain about. Rooms very modern, very clean, good shower. Breakfast - great choice/ good quality. Couldn’t be more central but soundproofing is excellent. Great choice!

2025-08-23 • via Nuitee
B
Bora • family
10
Pros:

Spacious clean room and nice neighborhood

2025-08-22 • via Nuitee
J
Jeanette • partner
10
Pros:

Sehr schönes Hotel, sehr gutes Frühstück und zentral gelegen .

2025-08-20 • via Nuitee
A
Anja • partner
10
Pros:

Leckeres Frühstück, nette Bar mit freundlichem Barkeeper. Tiefgarage vorhanden- pro Nacht jedoch 25 Euro und somit teuer. Sehr bequeme Betten uns alles ordentlich und sauber.
Beim Einchecken war das Personal jedoch sehr unfreundlich. Wir wollten um 14:40 Uhr aufs Zimmer und mussten 20 Minuten warten, da das offizielle Einchecken erst um 15 Uhr möglich ist. Das fand ich sehr schade, das liess leider gleich die Stimmung kippen.

2025-08-20 • via Nuitee
D
donna • partner
10
Pros:

Rooms were clean and within walking distance of shoos. I wished there was a small store within the hotel for small touletries

2025-08-16 • via Nuitee
M
Michael
8
Pros:

Very nice Hilton hotel, spotless romms, nice stafd and good Breakfast. The only thing to critizise is the parking Garage: die to small parking lots, many spots that seemed free were useless because others paketd that badly that they have taken up too mich space..this way, easily 7-9 places got lost and thearage was full. I had no chance to park with a BMW model 2 and had to park oitside on the street....

2025-08-15 • via Nuitee
M
Michael
10
Pros:

Good hotel for facilities and comfort just annoying that room service cane between 4.30-5.30 when you come back from a day walking around and want to get ready to go out for dinner.

2025-08-13 • via Nuitee
F
Franz • partner
8
Pros:

Alles bestens!

2025-08-12 • via Nuitee
F
Frederique • family
8
Pros:

Goed hotel op loopafstand van het oude centrum. Nette, ruime en stille kamers. Parkeerplaatsen in de parkeergarage zijn vrij krap.

2025-08-10 • via Nuitee