Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Nice heated pool
Good breakfast options
Cons:
Cleanliness issues
Some rooms need maintenance

Categories

Cleanliness
8.4
Some reviews indicated cleanliness issues, such as a dirty terrace and outdated areas.
Service
9.9
Excellent service noted across multiple reviews, with staff being attentive and helpful.
Location
8.9
Good location mentioned by various guests, though some commented on distance from the center.
Room Quality
8.4
Mixed reviews on room quality, with some concerns about maintenance and cleanliness.
Amenities
8.9
Amenities such as the heated pool and breakfast received positive remarks, but some needed improvements.
Value for Money
9.4
Guests felt they received good value for their stay considering service and offerings.
Food and Beverage
9.4
Breakfast options and food quality consistently rated positively by reviewers.
Overall Experience
9.5
Overall positive experiences shared by guests, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:15

Property Description

Spectacular Volcano Views

Presidente Puebla hotel offers breathtaking views of the Popocatepetl and Iztaccihuatl volcanoes, creating a picturesque backdrop for your stay.

Luxurious Amenities

Indulge in the hotel's outdoor swimming pool, 24-hour fitness centre, stylish rooms with air conditioning, 32-inch TVs, and private bathrooms with premium amenities. Each room also features a fingerprint safety deposit box and a well-stocked mini-bar for your convenience.

Dining Delights

Experience a culinary journey at La Cocina de Los Angles restaurant offering Mexican and international cuisine, an Italian restaurant, and a lobby bar with live music, providing a variety of dining options to suit every palate.

Book now for an unforgettable stay at Presidente Puebla hotel, where luxury meets comfort amidst stunning volcano views.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PBC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 405 reviews
Cleanliness: 8.4
Service: 9.9
Location: 8.9
Room Quality: 8.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 9.5
A
Alfonso • couple • mx
10
Excelente complemento con las amenidades del club
Pros:

Si

2026-03-06 • via Nuitee
D
Diego • family_with_children • mx
9
Pros:

La comida

Cons:

Al momento del check in la habitacion no estaba disponible lo que salvo la situacion fueron las cortesias, se entiende que posiblemente tenian bastante trabajo pero nada que no tuviera solucion

2026-03-06 • via Nuitee
A
Alfonso • couple • mx
10
2026-03-06 • via Nuitee
M
Marlen yaira • couple • mx
10
2026-03-03 • via Nuitee
R
Rosa Elena • family_with_children • mx
10
2026-03-02 • via Nuitee
M
Marco • family_with_children • mx
9
Pros:

Las áreas comunes del hotel y la atención del personal.

Cons:

Los cuartos están muy viejos

2026-03-01 • via Nuitee
J
Jose Eduardo Rene • couple • mx
10
Magnífico hotel por ubicación, su distribución más horizontal que vertical, gran variedad de opciones en el tipo de cuar
Pros:

Muy satisfecho por todos los servicios que brinda.

Cons:

Todo funciona, aunque el elevador que utilizamos estaba algo desnivelado.

2026-02-28 • via Nuitee
A
Adrian Antonio • solo_traveller • mx
10
2026-02-25 • via Nuitee
A
Andrew • couple • be
9
A very comfortable stay.
Pros:

Very comfortable hotel. Nice room. Friendly, efficient staff.

Cons:

A bit noisy at night. Far from Puebla centre (but Ubers were good)

2026-02-25 • via Nuitee
T
Tomas • family_with_children • mx
10
EL MEJOR LUGAR
Pros:

En resumen por mi trabajo he podido quedarme en muchísimos hoteles, este hotel es el mejor definitivo para atención comodidad y sobre todo cordialidad del personal, salí sumamente agradecido y ojala mucha gente lea esto. MAS QUE PERFECTO

Cons:

Todo genial

2026-02-25 • via Nuitee
L
Laurie • couple • us
5
2026-02-23 • via Nuitee
V
Virgilio Antonio • couple • mx
10
2026-02-23 • via Nuitee
B
Betancourt • family_with_children • mx
10
Pros:

La atención y la alberca climatizada

Cons:

En el área de alberca había poco personal

2026-02-23 • via Nuitee
J
Julio • family_with_children • mx
10
Pros:

El servicio

Cons:

La descripción decía que era una habitación con balcón y no contaba con ella

2026-02-11 • via Nuitee
C
CLAUDIA • couple • mx
3
HABITACIONES EN MAL ESTADO CON MAL OLOR Y MANTENIMIENTO POBRE
Pros:

Habitaciones con olor a drenaje, habitaciones con manteimiento pobre, las puertas de madera deslavadas, díficil conexiones en los baños, en general es una estructura vieja

Cons:

habitaciones en mal estado

2026-01-30 • via Nuitee
L
Lisset Concepción • couple • mx
10
Pros:

el desayuno me parecio estupendo, mucha variedad de alimentos, calidad excepcional, para todos los gustos y personas,

2026-01-29 • via Nuitee
E
EDUARDO • solo_traveller • mx
10
2026-01-26 • via Nuitee
C
CARLOS • solo_traveller • mx
10
2026-01-25 • via Nuitee
S
SALVADOR • family_with_children • mx
10
excelente
Pros:

Muy buen desayuno buffet, cambiaban los guisos cada dia.

Cons:

no hubo algo que no me gustara

2026-01-23 • via Nuitee
K
Karina • family_with_children • mx
9
Pros:

Me encantó el servicio: todo el personal super atento y amable. El café en las áreas comunes y el ponche fueron un gran detalle. La comida super rica, el buffet buenísimo.

Cons:

No me gustó que el cuarto tuviera alfombra, me parece poco higiénico y anticuado. La vista del cuarto no fue bonita, daba a los techos de otras casas.

2026-01-23 • via Nuitee