Royal Plaza on Scotts

Hotels
8.6 (4587 reviews)
25 Scotts Road , Singapore , SG
+65 6737 7966

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great central Orchard location (close to MRT and shopping)
Friendly, professional and helpful staff (club lounge praised)
Spacious, clean rooms and comfortable beds
Excellent breakfast and high-quality club lounge food
Good value for families / competitive pricing
Cons:
Hotel lobby often crowded and busy with tourist crowds
Pool and gym small or under renovation
Occasional cleanliness issues (long hairs on carpet, bed smelled of previous occupant)
No bar mentioned / some buffet options reduced
Earlier check-in occasionally problematic without upgrade

Categories

Cleanliness
8
Generally described as clean in many reviews, but a few guests reported issues (long hairs on carpet, occasional bed odor), so minor cleanliness concerns lower the score slightly.
Service
8.9
Very strong service repeatedly mentioned: staff are friendly, professional and helpful (club lounge staff praised, staff assisted with early room access and personalized greetings).
Location
9.1
Consistently highlighted as excellent — central Orchard location, steps from MRT and shopping, many guests call it the best location in the area.
Room Quality
8.8
Rooms frequently described as spacious, well designed and comfortable with good beds; isolated reports of bed smell reduce the score slightly.
Amenities
8
Club lounge and breakfast are highly praised, but pool/gym noted as small or under renovation for some guests, so amenities are mixed.
Value for Money
8.6
Often described as good value (explicit comment: best price/value on Orchard), family-friendly room options; overall value aligns with target rating.
Food and Beverage
8.8
Breakfast and club lounge food/high tea receive strong positive remarks; halal options noted. Few minor negatives (no bar, some buffet items reduced).
Overall Experience
8.6
Overall stays are very positive with many repeat guests and recommendations; crowded lobby/tourist crowds detract for some but staff, rooms and location drive the strong experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Prime Location near Orchard Road and MRT Station
Located just a short walk from Orchard Road and Orchard MRT station, Royal Plaza On Scotts offers convenience and accessibility to popular shopping destinations and public transportation.

Award-Winning Buffet Restaurant
Indulge in a culinary experience at Royal Plaza on Scotts Carousel Restaurant, featuring a buffet spread of halal-certified Asian and Mediterranean dishes. Enjoy a variety of flavors in a vibrant and welcoming atmosphere.

Modern Amenities and Co-working Space
Experience comfort and convenience in our modern, smoke-free rooms equipped with essential amenities. Guests staying in Premier rooms and Suites can also access our Co-working Space, offering a cozy environment with complimentary beverages and stunning city views.

Ready to experience luxury and convenience at Royal Plaza On Scotts? Book your stay now and make unforgettable memories in the heart of Singapore.

Important information:

Enhancement works will be taking place in selected areas of Royal Plaza on Scotts from 31 August to 11 September 2026 as part of our ongoing improvements. The hotel remains open throughout this period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 4587 reviews
Cleanliness: 8
Service: 8.9
Location: 9.1
Room Quality: 8.8
Amenities: 8
Value for Money: 8.6
Food and Beverage: 8.8
Overall Experience: 8.6
S
Sudirman • couple • my
10
2026-11-07 • via Nuitee
D
djuariah • family_with_children • id
8
2026-11-06 • via Nuitee
T
Tony • couple • gb
7
It was good it was clean and staff were friendly
Pros:

Central location

Cons:

The only problem was the pool area was closed for renovations which we knew about before arrival

2026-11-06 • via Nuitee
R
Ricardo • couple • nl
8
2026-11-06 • via Nuitee
A
Ai Phi • extended_group • no
9
Great stay.
Pros:

Central place with short distance to the metro. Very friendly and helpful staff.

Cons:

We were three people staying in the room, and got one bed where the madrass was not the best. Sad the gym and the pool was under renovation, but it was ok to use it on their neighbor hotel.

2026-11-06 • via Nuitee
M
Magda • family_with_children • lu
8
2026-11-06 • via Nuitee
R
Rudi • couple • nl
7
Very average
Pros:

Location

Cons:

Shower drain, smell carpet, no bottles water, smaal amount coffee tabs.A bit outdated, high floor city view was nothing

2026-11-05 • via Nuitee
G
glenda • extended_group • au
7
Pros:

Staff were lovely, very clean.
Restaurant and coffee small cafe onsite
Bus stop out the front

Cons:

Slightly further away from main attractions, no pool onsite, needed to go to another hotel to use their facilities.

2026-11-04 • via Nuitee
L
L. • couple • nl
9
heerlijk geslapen
Pros:

locatie was geweldig binnen 2 minuten zit je op Orchard Road tegenover ION
personeel zeer vriendelijk
kingsize bed HEERLIJK plus aparte douch....nogmaals heerlijk. Alleen voor de kamer en locatie is het waard!

Cons:

ontbijt was zeer divers alleen jammer had meer continentaal (westerse) brood verwacht. Pancakes waren koud.
Daar in tegen veel aziatische eten. Blijkbaar gericht op de aziatische klanten. Is prima, weten nu wat te verwachten.

2026-11-03 • via Nuitee
A
Aorica • couple • au
9
2026-11-03 • via Nuitee
C
Chia Hao • couple • tw
8
2026-11-02 • via Nuitee
A
antonius • family_with_children • nl
7
Pros:

Location

Cons:

Room is the absolute minimum for a 5 star

2026-11-02 • via Nuitee
C
Crystal • couple • au
7
Good
2026-11-02 • via Nuitee
N
Norman • couple • za
9
2026-11-02 • via Nuitee
M
Mohamed • couple • sg
7
2026-11-02 • via Nuitee
K
Kim • couple • sg
10
Spacious rooms, great location
Pros:

Spacious room, big bed and great location! Rates are good at the moment as they are undergoing reno

Cons:

NA

2026-11-02 • via Nuitee
C
Colin • family_with_children • au
10
Luv singapore
Pros:

The people especially jay what a nice young man and we enjoyed singapore people everywhere we went

Cons:

Not much great hotel and staff

2026-11-02 • via Nuitee
S
Sharmila • solo_traveller • sg
10
2026-11-01 • via Nuitee
M
Mohamad • family_with_children • id
9
Pros:

Semuanya halal

2026-11-01 • via Nuitee
T
Tina Andresha • family_with_children • sg
9
Good and comfortable stay
Pros:

Location and staff were very friendly and helpful. The booking included high tea and light bites.

Cons:

Some TV channels were showing a blank screen, possibly due to satellite reception issues

2026-11-01 • via Nuitee