Crowne Plaza Liverpool City Centre by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.6 (5712 reviews)
St. Nicholas Place, Pier Head , Liverpool , gb

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Noisy rooms
High prices
Breakfast quality issues

Categories

Cleanliness
8.31
Some concerns about room cleanliness and general wear noted in reviews.
Service
9.28
Staff received multiple compliments for friendliness and attentiveness.
Location
9.32
Consistently praised as excellent and convenient.
Room Quality
8.27
Issues with noise and some maintenance noted, but overall comfortable.
Amenities
8.8
Good facilities like the pool and spa mentioned positively.
Value for Money
7.76
Some reviews pointed out that value was lacking relative to costs.
Food and Beverage
8.31
Breakfast received mixed reviews, indicating some quality issues.
Overall Experience
8.78
Most guests expressed an overall positive stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:33

Property Description

Stunning Views and Luxurious Amenities

Breathtaking Views: Enjoy stunning vistas of the Royal Liver Building and the River Mersey from our 4-star hotel.

Leisure and Wellness: Indulge in our Harbour Leisure Club featuring an 18-metre indoor pool, whirlpool, sauna, steam room, and a state-of-the-art gym.

Culinary Delights: Treat your taste buds to modern international cuisine at our hotel restaurant or unwind with bar snacks at The Lounge cocktail bar.

Experience luxury and convenience at the Crowne Plaza Liverpool City Centre. Book now for an unforgettable stay!

Important information:

All guests require a valid credit or debit card at check-in.

Please note, children's restricted swimming times apply, please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 19 per day.

Location

Guest Reviews

8.6
Based on 5712 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 8.78
R
Richie • solo_traveller • gb
10
2026-05-16 • via Nuitee
P
Penny • couple • im
9
We like the location as it has a lively walk along the promenade. Bed was very comfortable and everywhere was very clean
Pros:

The hotel is lively and clean with very comfortable beds.

Cons:

Car parking is very tight

2026-05-16 • via Nuitee
N
Nicola • couple • gb
10
2026-05-16 • via Nuitee
K
KEVIN • family_with_children • gb
9
Great short stay,easy location for sightseeing,good breakfast all good
Pros:

Location and layout

Cons:

Nothing to dislike

2026-05-16 • via Nuitee
G
Geoff • couple • gb
9
Very good location, room was clean and spacious with sufficient storage, breakfast was very good.
2026-05-15 • via Nuitee
C
Caitlin • solo_traveller • us
10
2026-05-14 • via Nuitee
H
Hannah • family_with_children • gb
10
Fab location, great facilities and exceptional staff.
Pros:

Location was great and easy parking in the carpark. Swimming pool facilities were fab and breakfast was delicious. The staff are exceptional, everyone was so friendly and accommodating. I’ve stayed in hotels all over the world and this was by far the friendliest.

Cons:

Nothing.

2026-05-13 • via Nuitee
T
Timothy • extended_group • gb
10
Brilliant location , brilliant facilities, excellent service and housekeeping, definitely stay again
Pros:

Location location location

Cons:

Umbrella charge

2026-05-13 • via Nuitee
P
Petru • couple • ro
10
2026-05-13 • via Nuitee
S
Sara • couple • ch
8
Pros:

Le petit-déjeuner était très varié. La chambre était propre.

2026-05-13 • via Nuitee
K
Kathleen • couple • gb
9
2026-05-12 • via Nuitee
V
victoria • couple • gb
8
Perfect for the one night
Pros:

Perfect location to pick up our cruise ship the next day

Cons:

No issues

2026-05-12 • via Nuitee
R
Robert • solo_traveller • us
9
2026-05-12 • via Nuitee
C
Cecilia • couple • se
10
Jättebra och trevligt!
Pros:

Så trevlig personal och underbar frukost med allt!!!

Cons:

Luktade lite från poolen i receptionen

2026-05-12 • via Nuitee
J
Jenna • couple • gb
10
2026-05-12 • via Nuitee
T
Trudy • couple • gb
10
Pros:

Comfortable rooms with beautiful lounge area and bar. Lovely pool and fitness suite.

Cons:

N/A

2026-05-12 • via Nuitee
D
darran • solo_traveller • gb
10
City breaks
Pros:

Location and friendly staff

Cons:

Going home

2026-05-12 • via Nuitee
J
John • solo_traveller • gb
9
2026-05-12 • via Nuitee
H
Hannon • family_with_children • ie
8
2026-05-11 • via Nuitee
M
Mark • family_with_children • nl
9
Top locatie. Dikke aanrader
Pros:

Top locatie. Fijne ruime kamers. Vriendelijk personeel. Kers op de taart de gastheer bij binnenkomst die je welkom heet, helpt met afgifte tassen en advies geeft over van alles en nog wat. Dat is echt hospitality.

Cons:

Nothing

2026-05-11 • via Nuitee