Crowne Plaza Liverpool City Centre by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.6 (6215 reviews)
St. Nicholas Place, Pier Head , Liverpool , gb
+44 151 243 8000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Noisy rooms
High prices
Breakfast quality issues

Categories

Cleanliness
8.31
Some concerns about room cleanliness and general wear noted in reviews.
Service
9.28
Staff received multiple compliments for friendliness and attentiveness.
Location
9.32
Consistently praised as excellent and convenient.
Room Quality
8.27
Issues with noise and some maintenance noted, but overall comfortable.
Amenities
8.8
Good facilities like the pool and spa mentioned positively.
Value for Money
7.76
Some reviews pointed out that value was lacking relative to costs.
Food and Beverage
8.31
Breakfast received mixed reviews, indicating some quality issues.
Overall Experience
8.78
Most guests expressed an overall positive stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:33

Property Description

Stunning Views and Luxurious Amenities

Breathtaking Views: Enjoy stunning vistas of the Royal Liver Building and the River Mersey from our 4-star hotel.

Leisure and Wellness: Indulge in our Harbour Leisure Club featuring an 18-metre indoor pool, whirlpool, sauna, steam room, and a state-of-the-art gym.

Culinary Delights: Treat your taste buds to modern international cuisine at our hotel restaurant or unwind with bar snacks at The Lounge cocktail bar.

Experience luxury and convenience at the Crowne Plaza Liverpool City Centre. Book now for an unforgettable stay!

Important information:

All guests require a valid credit or debit card at check-in.

Please note, children's restricted swimming times apply, please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

8.6
Based on 6215 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 8.78
P
Patrick J • family_with_children • ie
8
2026-08-29 • via Nuitee
A
Anthony • couple • gb
10
Perfect. Had the most amazing night in the city centre the. The walk back to the hotel along the front was amazing
Pros:

The hotel was beautiful the staff were amazing and the location was incredible

2026-08-29 • via Nuitee
L
Laura • solo_traveller • gb
10
2026-08-28 • via Nuitee
F
Frank • solo_traveller • de
9
Pros:

Super Lage! Das Parken war ein wenig teuer, aber dafür sehr komfortabel. Das Zimmer war sauber und gut ausgestattet. Das Essen im Restaurant war sehr gut.

Cons:

Nichts zu beanstanden

2026-08-28 • via Nuitee
S
Steven • couple • gb
10
Pros:

Great location. Superb facilities and really friendly staff.

Cons:

Nothing. All was great.

2026-08-28 • via Nuitee
S
Sean • family_with_children • gb
8
2026-08-28 • via Nuitee
N
Nick Stanley • solo_traveller • gb
10
Hotel Review.
Pros:

Nice location, clean, food excellent, staff wonderful.

Cons:

When you dined in the restaurant you had Vat and service charge on your bill which I thought it would not be the case as you where staying in the hotel.

2026-08-27 • via Nuitee
S
Shirley • couple • gb
10
Lovely 😊
Pros:

So close to everything. Lovely welcome from staff.

Cons:

Clean and friendly , great breakfast.

2026-08-27 • via Nuitee
G
GULIZIA • couple • ar
7
Cons:

El restaurante no esta a la altura del hotel

2026-08-27 • via Nuitee
O
Olufunmilayo • solo_traveller • gb
8
Pros:

The location and friendly staff

Cons:

Nothing

2026-08-27 • via Nuitee
P
Paul Whalley • family_with_children • gb
9
Pros:

Good breakfast Good location. Clean and tidy.

Cons:

Prices could be lower.

2026-08-26 • via Nuitee
A
Angela • couple • gb
10
2026-08-26 • via Nuitee
U
Una • family_with_children • gb
10
Pros:

Great location. Clean and comfortable rooms.

2026-08-26 • via Nuitee
E
Elliott • family_with_children • gb
6
2026-08-25 • via Nuitee
K
Kevin • couple • gb
10
2026-08-25 • via Nuitee
D
danielle • solo_traveller • gb
10
Pros:

stunning hotel our room was immaculate Bed was comfortable.. shower and bath both available which was lovely too which I always find good when you can get a decent shower with good water pressure and good temperature.. everything on site if needed bar restaurant and room service is available also made use of the swimming pool ❤️

Cons:

I actually couldn't think of anything I didn't like honestly.. except we didn't a fridge but I'm sure you can request one ?

2026-08-25 • via Nuitee
D
Deane • couple • gb
9
2026-08-25 • via Nuitee
J
Jade • couple • gb
10
2026-08-24 • via Nuitee
M
Mark • couple • gb
10
Always welcoming, friendly and excellent service. Always my first choice!
Pros:

Absolutely love this hotel!

2026-08-24 • via Nuitee
S
Súsanna Guðný • family_with_children • is
10
2026-08-24 • via Nuitee