San Francisco Marriott Union Square

Hotels
Marriott Hotels & Resorts
8.4 (974 reviews)
480 Sutter Street , San Francisco , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Room quality issues
Breakfast was disappointing

Categories

Cleanliness
8.29
Some negative mentions about room quality and amenities.
Service
9.26
Staff described as warm, friendly, and helpful in multiple reviews.
Location
8.8
Many reviews mention a great central location.
Room Quality
7.75
Several comments about basic room conditions and amenities.
Amenities
8.28
Some amenities like breakfast were criticized, indicating room for improvement.
Value for Money
8.24
Mixed reviews about pricing relative to offered quality.
Food and Beverage
7.79
Breakfast options were primarily viewed as lacking.
Overall Experience
8.76
Overall, the experience was positive, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:18

Property Description

Central Location in San Francisco

This hotel, situated in the heart of San Francisco, is conveniently close to major attractions like the Moscone Center and the Financial District.

Modern Rooms and Fitness Center

Experience chic and modern rooms equipped with HDTV, MP3 dock, and complimentary tea/coffee facilities. Stay active at the well-equipped fitness center during your stay.

Dining Options and Amenities

Indulge in a variety of regional and international dishes at the hotel's restaurant. Unwind at the bar, bin480, with a selection of cocktails. Enjoy 24-hour front desk service and complimentary WiFi access throughout the hotel.

Experience the best of San Francisco at Marriott Union Square - book now for an unforgettable stay!

Important information:

Please note:
Over-size vehicles are subject to a higher parking fee. Parking is 24 hours.
Valet Parking is available 7am till 11pm daily.

The breakfast package is for two adults only.

Limited hours of operation:
Parking Garage is open from 6 am till 9 pm daily.
Fitness Center is available 6 am till 8 pm daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 70.68 per day.

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 974 reviews
Cleanliness: 8.29
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
B
Bonnie extended_group us
8
2026-02-14 via Nuitee
E
Erick family_with_children us
9
2026-01-29 via Nuitee
G
Gonzalez family_with_children mx
10
Pros:

Excelente ubicación y comida deliciosa

2026-01-28 via Nuitee
L
Luciano couple br
10
Pros:

Quarto e a equipe

Cons:

Na

2026-01-28 via Nuitee
L
laura extended_group co
10
2026-01-26 via Nuitee
S
Shawna couple us
9
great hotel, good location, would stay again
Pros:

Nice, room. clean and comfy beds. easy valet parking

Cons:

a microwave

2026-01-20 via Nuitee
J
John family_with_children us
10
Nice place. Union Square.
Pros:

Valet parking was so much easier than trying to park in a parking garage. And the rate was reasonable for SF.

$30 dining credit was nice.

2026-01-20 via Nuitee
S
Schulte family_with_children us
8
2026-01-19 via Nuitee
L
Lynell family_with_children us
8
Sastified
2026-01-19 via Nuitee
V
Valentina family_with_children it
8
Amo San Francisco
Pros:

Comoda pulita camera spaziosa

Cons:

Bagno con vasca senza doppio doccino

2026-01-19 via Nuitee
W
Wolfgang couple de
9
Pros:

Zentrale Lage, typisches Business-Hotel

Cons:

Undurchsichtige Preisgestaltung

2026-01-19 via Nuitee
C
Christian couple de
9
Sehr schöner Aufenthalt
Pros:

Gute Lage in Union Square, wenn man gut zu Fuß ist, kann man alle Sehenswürdigkeiten auch zu Fuß erreichen, schöne Aussicht

2026-01-19 via Nuitee
H
Hassan Imran family_with_children pk
8
Marriot - reliable.
Pros:

Solved a lost jacket issue really well, lovely staff. Also a good price for union square

Cons:

Location had some homeless around but cant blame the hotel for that.

2026-01-19 via Nuitee
F
Fei family_with_children us
10
2026-01-19 via Nuitee
M
M solo_traveller nl
9
Fantastisch verblijf!
Pros:

De ligging tov Union Square, de ruime en stille kamers, de vriendelijkheid van het personeel, het fantastisch verzorgde ontbijt.

Cons:

Nvt

2026-01-19 via Nuitee
M
Miguel couple us
9
Very good stay
Pros:

Very good

Cons:

Nothing I can think of

2026-01-19 via Nuitee
F
Franz-Josef extended_group de
8
Die Lage in der Mitte von San Francisco ist sehr gut. Man kann viele Attraktionen zu Fuß erreichen.
2026-01-19 via Nuitee
R
Robert couple us
8
Pros:

Breakfast and breakfast staff

2026-01-19 via Nuitee
M
Mikail family_with_children tr
10
2026-01-19 via Nuitee
J
Justine solo_traveller fr
10
2026-01-15 via Nuitee