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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Special diet menus - on request
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Allergy-free room
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Outdoor pool - seasonal
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Snack bar
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Indoor pool
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Shuttle service (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Heated Pools and Free WiFi
This Atlanta hotel boasts both an indoor and outdoor pool, perfect for relaxation year-round. Stay connected with complimentary property-wide WiFi during your stay.
Comfortable Rooms with Modern Amenities
Enjoy a 40-inch flat-screen TV, Wolfgang Puck Coffee, and ergonomic work desk in every room. Some rooms even come with a microwave and refrigerator for added convenience.
Convenient Business Facilities and Dining Options
With a business center, extensive meeting space, and a Southern-inspired restaurant on-site, Sonesta Atlanta Northwest Galleria caters to both work and leisure travelers.
Experience the best of Atlanta's attractions and enjoy a comfortable stay at Sonesta Atlanta Northwest Galleria. Book now for a memorable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 15 per day.
Location
Guest Reviews
Era en general lindo
La señora Patricia que nos atendió muy mal
clean
nothing
had a great experience, and Evelyn made the night even better. She was friendly, professional, and had such a positive attitude from the moment I sat down. She made sure my drinks were perfect, checked on me throughout the evening, and made everyone around the bar feel welcome. Great customer service like hers is hard to find these days. If you stop by, definitely ask for Evelyn—you won’t be disappointed. I’ll definitely be back! ⭐⭐⭐⭐⭐
The location, the pool, gym! Everything is good.
The only thing I didn’t like is the toilet keeps running water. But easy fix.
Toilet was constantly leaking. We had to manually adjust the flapper each use. Bathroom overall was quite dated. Charging $18 to park overnight in a perimeter hotel surface lot was REALLY tacky. Most of all, the Braves shuttle service was bad. The driver had no approved drop-off point; just let us off on a street corner and told us to return and wait at a sign on the corner after the game. We did and waited forever in the heat before calling several times and receiving varying info about the need to move up the road to wait in front of different businesses (first a sushi bar, then a KFC, then a Walgreens, which was across Cobb Parkway -- good luck crossing that on foot after a game). I finally gave up and hired a cab to get back. How can they not have that system in order when they use the "shuttle service" as a selling point??
There was a Waffle House right next door.
You have to pay 20$ a day to park even with your hotel reservation. I did not know this prior to booking. They had construction going on in the hotel. Did not know this prior to booking.
The A/C was broken when we checked in and they did not tell me before checking in. We got to our room and it was 86 degrees in there and the floor was wet because of the humidity I’m assuming. I went to the front desk and they said it would be fixed asap the repair man was tgere to fix it. Went to the 7 hr concert left at 5:00pm come back at 12:00am the ac was still not repaired. So I ask for a refund and the lady was rude about it. (Still waiting on the refund) it’s been 4 days
Didn't eat
Location
Needs MAJOR updating. The 2nd night there our toilet wouldn’t flush. We called them to come fix it. An hour later we were still waiting. Housekeeping came and tried to plunge it but that didn’t help. Water was coming out from under the toilet. They were supposed to fix while we were out that day. Came back to room several hours later. All cleaned up. Assumed it was fixed but was not. I called them again. They ended up changing our rooms.
Water pressure in shower was horrible. Bathroom was very small. Had construction going on inside but didn’t notify customers in advance in case they didn’t want to stay while construction going on.
Very clean and nice staff was nice
Clean
El servicio del desayuno estuvo de 10.un agradecimiento especial a YULIMAR por su excelente atención,siempre pendiente en todo momento con una sonrisa y gran rapidez fue super atenta,Da gusto encontrar personal tan dedicado!!! Sugiero un compañero que esté a su altura,el camarero que la acompaña no desempeña su trabajo de manera eficiente.Un 10 para ella!!!
The breakfast was awesome and Yulimar in the dining room was so helpful and great with our little one!
Great breakfast service from Mrs.Yulimar
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