Holiday Inn Hotel & Suites Chicago Northwest - Elgin by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (609 reviews)
495 Airport Road , Elgin , US
+1 847-488-9000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable bed
Cons:
Dirty bathroom floor
Noisy elevator
Expensive breakfast
Wifi issues
Loud air conditioning

Categories

Cleanliness
8.38
Overall cleanliness was praised, but dirty bathroom floor and noisy elevator mentioned.
Service
9.35
Staff were consistently noted as friendly and helpful.
Location
9.39
Location was favored for its proximity to restaurants and amenities.
Room Quality
8.34
Rooms were comfortable, but issues with hot temperature and noise from the highway noted.
Amenities
8.87
Good amenities available, but wifi speed and breakfast price were drawbacks.
Value for Money
8.83
Mixed feelings on value due to additional charges and disappointing breakfast options.
Food and Beverage
8.38
Breakfast was mentioned as convenient but pricey compared to expectations.
Overall Experience
8.85
General positive feedback with specific areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:56

Property Description

Convenient Location and Amenities
Located just off I-90, Holiday Inn Hotel & Suites Chicago Northwest - Elgin offers an ideal spot with an on-site restaurant, indoor pool, and hot tub.

Comfortable and Well-Equipped Rooms
Each spacious room comes with free Wi-Fi, cable TV, a desk, seating area, refrigerator, and tea/coffee-making facilities. Room service adds an extra touch of convenience.

On-Site Dining and Facilities
Guests can enjoy delicious meals at Crystal's restaurant for breakfast and Bennigan's Bar and Grill for lunch and dinner. The hotel also features a fitness center, business center, and a launderette.

Book your stay at Holiday Inn Elgin now for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. Guests must be at least 21 years of age to check-in. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For all rooms including breakfast: the rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day. Please note that rates are based on 2 guests. Additional fees may apply for rooms with more than 2 guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8.8
Based on 609 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
N
Nancy • family_with_children • us
7
2026-10-13 • via Nuitee
M
Melissa • family_with_children • us
4
Pros:

The communal areas were very well maintained and cleaned. The breakfast was also really good.

Cons:

As soon as we opened our door to our room we were hit with a very strong unpleasant smell. There were stains all over the wall and ceiling by the window. I had to ask to be moved to a different room because the smell was so bad. They only room they could give me was a pet friendly one. That room had stains on the floor but at least the smell wasn't nearly as bad.

2026-10-10 • via Nuitee
L
LaToya • couple • us
10
Pros:

Everything

Cons:

NA

2026-10-09 • via Nuitee
R
Rebecca • couple • us
6
2026-09-18 • via Nuitee
G
Gerald • solo_traveller • us
10
2026-09-17 • via Nuitee
D
Diane • family_with_children • us
10
Great experience.
Pros:

Very clean facility and the most comfortable beds I’ve even had at a hotel.

Cons:

The complimentary breakfast was only for 2 guests and then you had to pay per person.

2026-09-17 • via Nuitee
D
Deborah • couple • us
8
2026-09-16 • via Nuitee
L
Linn • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-09-14 • via Nuitee
T
Taylor • couple • us
8
2026-09-13 • via Nuitee
J
Joan • solo_traveller • us
10
Great Stay
Pros:

Holiday Inn and Suites is a very nice, clean motel. The staff was very helpful. There is a nice dog area. They also have a great Bennigans restaurant right there at the motel.

2026-09-09 • via Nuitee
R
Rosa • solo_traveller • us
9
Pros:

This stay was much nicer than I expected for the price, one of the most affordable options I found in the Chicago area, with the amenities I wanted. Pool, breakfast, gym. The breakfast was really good too actual breakfast food.

2026-09-08 • via Nuitee
M
Martina • couple • de
8
Pros:

Gute, zentrale Lage, Restaurant im Haus, große saubere Zimmer, freundliches Personal

2026-09-08 • via Nuitee
B
brian • family_with_children • us
7
Cons:

For the price breakfast should be included

2026-09-07 • via Nuitee
M
Martina • solo_traveller • de
9
2026-09-04 • via Nuitee
R
Robert • extended_group • us
8
2026-09-03 • via Nuitee
A
AVEL • family_with_children • us
9
2026-08-31 • via Nuitee
P
Paul • couple • us
10
2026-08-23 • via Nuitee
A
Amy • couple • us
7
Pros:

Didn't get breakfast as advertised.
Room had a strange odor d

Cons:

Smell in the room. Breakfast would have been great

2026-08-17 • via Nuitee
K
Kelley • couple • us
10
2026-08-17 • via Nuitee
J
Jessica • family_with_children • us
10
2026-08-14 • via Nuitee