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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Parking garage
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Wheelchair accessible
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Event Space
With over 25,000 square feet of private event space, including two elegant ballrooms, Crowne Plaza Times Square is the perfect venue for your next event. Our dedicated team will ensure every detail is taken care of to make your event a success.
Spectacular City Views
Wake up to stunning views of the city in every room at Crowne Plaza Times Square. Enjoy modern amenities such as a flat-screen cable TV and complimentary Wi-Fi to make your stay even more enjoyable.
Prime Location
Located in the heart of midtown Manhattan, our hotel is just steps away from iconic landmarks like Times Square, Central Park, and Rockefeller Center. With the best shopping, dining, and entertainment options at your doorstep, your stay at Crowne Plaza Times Square will be unforgettable.
Experience luxury and convenience at Crowne Plaza Times Square - book your stay now for an unforgettable experience in the heart of New York City.
Guests must be at least 21 years or older to check-in.
Nightly Service Fee Includes the following:
* Unlimited complimentary local and international calls
* Wi-Fi Services
Late check-out requests are honored based upon availability on the day of departure and are subject to additional fees. Please note that rollaway beds are on request only and based upon availability. Due to New York City Fire Codes, rollaway beds cannot be accommodated in our rooms with Two Double Beds; if available they can only be delivered to rooms with One King Bed.
Please note that only valet parking is available and the garage has entry points on both 48th and 49th streets, between Broadway and 8th Avenue. Oversize cars are charged USD 109.30 including taxes and regular cars are charged USD 94.30 including taxes. These charges are for a period of 24 hours and no in and out privileges are provided. Vehicles taller than 7 feet must be parked elsewhere. Please note, the credit card used to charge the guest room must be presented upon check-in. In the event a different card is presented upon arrival, the card used on advanced purchase reservations will be refunded and the card presented upon arrival will be charged for the stay. Please note that all room sizes are estimated. Measurements may vary.
Premium Internet Access
Yoga class for Hotel guests at the Fitness center 7 days a week/ 1 class per day (See Front Desk for details)
25% discount on hop on/hop off bus tour (See Front Desk for details)
Unlimited access to Press Reader; includes 200+ news and magazine publications
1 Citi Bike Day Pass per guest (available once per stay)
$15 off in house laundry service (once per stay)
15% off tickets to Museum of Broadway (see Front Desk for details)
25% off tickets to One World Observatory (processing fees are waived; see Front Desk for details)
10% off Flytographer Session to capture NYC memories
100 chips with 100 chips purchased at Dave & Busters 42nd Street
10% off at Krispy Kreme located next to the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: Yes
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 9
- Room Max Guests Number: 4
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: Yes
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 9
- Room Max Guests Number: 4
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Braille Room Numbers: Yes
- Noticeable Room Number: Yes
- Room Door Peephole: Yes
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: Yes
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: No
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: Yes
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 78
- Elderly Impaired Score: 87
- Electric Wheelchair Score: 72
- Hearing Impaired Score: 81
- Manual Wheelchair Score: 75
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 78
Guest Reviews
The hotel is OK and clean,.rooms have been renovated recently and the location is good of course
BUT check-in was an absolute nightmare and took nearly 2 hours. After paying for the room the receptionist asked us to wait for around 5 minutes in the lobby until the room is ready.
Well, it didn't stay with these 5.mimutes...
In the end we had to wait nearly 2.hohrs.and there was no communication at all. No apology, nothing. The lobby was full of people waiting for their rooms to be ready (at 5 PM, so way after the check in time) and staff didn't seem to care at all.
I have stayed.in hundreds of hotels around the world but this was the worst check in experience ever. I understand that delays can happen due to staffing shortages but the way this was handled by the reception staff was absolutely terrible and they didn't communicate at all.
We wasted 2 .hours of our time and weren't even offered a glass of water or an apology.
Never again Hyatt.
ubicacion excelente, linda vista, las camas muy comodas, habitacion silenciosa
el aire acondicionado del lobby y los pasillos extremadamente frio
Very clean, refreshing, excellent security. Great location and good transport links. Overall a great experience.
Little piece of quietness in a busy city.
O quarto super novo e moderno. Muito bem limpo, confortável e agradável de ficar.
Location
The bar staff would not allow you to take your drink to your room without pouring it into a plastic glass.
Very poor for a very expensive hotel
ללא ספק המלון בניו יורק!!!!!
מיקום פנטסטי
צוות שירותי ונעים
חדרים גדולים מרווחים נקיים מפנקים ומאובזרים
עלות סבירה ותמורה מעולה למחיר
עומס על המעליות ואיטיות
מיקום מצויין
שלושה ימים לא ניקו את החדר התקשרו לקבל מגבות אחרי שלושה ימים גם את לא קיבלנו .
ג׳וק בחדר חדר צפוף מאוד לא שווה את המחיר
The breakfast was absolutely not worth it. Really bad. For the rest the stay was good
L'hotel si trova in posizione eccezionale, sulla Broadway a due passi da Times Square. È stato rinnovato e le stanze sono accoglienti e confortevoli. Abbiamo preso una stanza con vista Times Square e non ha deluso le aspettative.
La pulizia del pavimento del bagno ha lasciato a desiderare durante tutta la settimana, come se non si passasse l'aspirapolvere. Questo non è all'altezza degli standard di un hotel del genere, mentre per il resto del bagno e della camera tutto ok.
Flott hotell, rene og gode senger. Flott treningsrom og hyggelig personale. Plassert midt på times square men rolig og stille inne.
Litt kø til frokostkiosken.
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