Sonesta Philadelphia Rittenhouse Square

Hotels
•
Sonesta Hotels
8.4 (2438 reviews)
1800 Market Street , Philadelphia , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Polite staff
Room size
Cons:
Cleanliness issues
Inconsistent amenities
Cafe service

Categories

Cleanliness
7.9
Room was not the cleanest and there were dust issues.
Service
8.9
Most staff were polite and helpful, though some negative experiences reported.
Location
9.4
Convenient location with easy access to amenities.
Room Quality
8.4
Rooms rated well but some elements like beds were uncomfortable.
Amenities
7.4
Lacking in some basic amenities and some appliances were outdated.
Value for Money
8.4
Price was considered high for quality of cleanliness.
Food and Beverage
7.9
Cafe service was poor and drink quality was questionable.
Overall Experience
8.9
Pleasant stay despite some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:45

Property Description

Luxurious Accommodations
Experience the perfect blend of comfort and convenience in our rooms furnished with work desks, coffee makers, and seating areas. Stay connected with complimentary WiFi and enjoy your favorite shows on cable TVs.

Culinary Delights
Savor a delicious grab-and-go breakfast at the Breakfast Café to kickstart your day. Indulge in USDA prime steak and exquisite wines at Ruth's Chris Steakhouse, offering an unforgettable dining experience.

Art and Culture
Immerse yourself in the vibrant art scene at our in-house Art Gallery, showcasing rotating exhibits in collaboration with the Center for Emerging Visual Arts. Take home a piece of art as a unique souvenir from your stay.

Book your stay at Sonesta Philadelphia Rittenhouse Square for a memorable blend of luxury, culture, and culinary delights.

Important information:

A Nightly $19 + tax Destination Fee Includes:

- 24/7 access to state-of-the-art fitness center
- WiFi for unlimited devices
- $10 daily food & nonalcoholic beverage credit in ArtBar
- In-room coffee/tea offering
- Local and domestic long-distance calls
- Exclusive seasonal access to outdoor pool

Resort fee of US$23.25 per room per night isn't included in room rates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2438 reviews
Cleanliness: 7.9
Service: 8.9
Location: 9.4
Room Quality: 8.4
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.9
R
Rebecca • solo_traveller • us
8
Just Ok.
Pros:

Convenient location, great room size

Cons:

My bathroom smelled of urine and it appeared the nightstand and desk was never wiped down prior to my arrival because most surfaces were dusty

2026-10-13 • via Nuitee
J
Jose • couple • us
10
2026-10-12 • via Nuitee
K
Kenneth • couple • us
8
Great location and staff was helpful.
Pros:

Great location, we walked a lot. It was clean

Cons:

Not enough pillows, wood couch was uncomfortable and tough TP

2026-10-11 • via Nuitee
L
Latoya • couple • us
5
Parking was very expensive, the rooms walls and carpet is outdated and the rooms are small. The area was convenient.
Pros:

The location was was convenient.

Cons:

The rooms was small and outdated. The main downstairs bathroom had a really bad odor that never went away.

2026-10-11 • via Nuitee
K
Kevin • couple • us
5
OK.
Pros:

Location and staff

Cons:

No water pressure, no real amenities, could have been cleaner or a bit more updated.

2026-10-10 • via Nuitee
I
ISMAIL • family_with_children • us
1
Pros:

Location

Cons:

Staff. They be rude. They were like high,rude and scary

2026-10-10 • via Nuitee
J
John • solo_traveller • gi
7
A 2 night stay in Philadelphia
Pros:

A comfortable hotel. Decor a bit dated but good enough for our 2 night stay. Front desk very friendly and helpful. The restaurant on site was excellent although a bit pricey.

Cons:

The bathroom was small and in dated/ used condition. The shower was not strong abd despite complaining of the constant dripping of the bath/shower tap it was not sorted.

2026-10-10 • via Nuitee
P
Patricia • extended_group • us
10
2026-10-08 • via Nuitee
W
Wallace • solo_traveller • us
7
2026-10-08 • via Nuitee
R
Richard • couple • us
8
2026-10-07 • via Nuitee
S
Shantae • couple • us
1
I didn’t stay I left 3am
Pros:

That it was in the city

Cons:

I didn’t like that they put me near the elevator it was to much noise my bathroom sink had a leak the floor was soak and wet it sounded like somebody was tryna get in my room

2026-10-07 • via Nuitee
W
Willa • family_with_children • us
8
2026-10-07 • via Nuitee
P
Pierre • couple • us
8
2026-09-19 • via Nuitee
J
Jordon • couple • us
6
Sonesta needs to work on basic hospitality for the rates they charge.
Pros:

Great location. Excellent, large room and Ruth Chris great restaurant connected to it.

Cons:

Overall Lack of hospitality. Our room was ready at early check in, but it would cost us $75 to get in. No water in the very small lobby A $10 credit to use in the bar for anything but alcohol? Silly. And the bar was closed for 2 of our 3 days. The walls in our very nice room, were so thin we heard EVERYTHING going on next door, including their bed banging against our wall. And the pool was closed for the season Sept 14th when it said it closed in October. It rained. No umbrella available to borrow.

2026-09-17 • via Nuitee
T
Tymatha • couple • us
10
Great Hotel
Pros:

Very nice staff. Comfort of beds. Clean rooms and welcoming and helpful staff.

Cons:

Located in a busy part of Philadelphia.

2026-09-16 • via Nuitee
N
Nancy • couple • us
10
great place to stay in Philly
Pros:

Location was great

Cons:

rooms were comfortable and clean

2026-09-14 • via Nuitee
M
Matos • solo_traveller • us
8
Pros:

I liked that the place looked nice and the staff was friendly

Cons:

No room service, no breakfast and the pool area looks bigger in pictures. Also there were a lot of stains in the rug and sofa.

2026-09-10 • via Nuitee
L
Latoya • couple • us
10
Pros:

Everything

2026-09-10 • via Nuitee
H
Hanger • solo_traveller • us
10
2026-09-09 • via Nuitee
B
Beatrice • couple • ch
7
2026-09-09 • via Nuitee