Sonesta Philadelphia Rittenhouse Square

Hotels
•
Sonesta Hotels
8.4 (2438 reviews)
1800 Market Street , Philadelphia , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Polite staff
Room size
Cons:
Cleanliness issues
Inconsistent amenities
Cafe service

Categories

Cleanliness
7.9
Room was not the cleanest and there were dust issues.
Service
8.9
Most staff were polite and helpful, though some negative experiences reported.
Location
9.4
Convenient location with easy access to amenities.
Room Quality
8.4
Rooms rated well but some elements like beds were uncomfortable.
Amenities
7.4
Lacking in some basic amenities and some appliances were outdated.
Value for Money
8.4
Price was considered high for quality of cleanliness.
Food and Beverage
7.9
Cafe service was poor and drink quality was questionable.
Overall Experience
8.9
Pleasant stay despite some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:45

Property Description

Luxurious Accommodations
Experience the perfect blend of comfort and convenience in our rooms furnished with work desks, coffee makers, and seating areas. Stay connected with complimentary WiFi and enjoy your favorite shows on cable TVs.

Culinary Delights
Savor a delicious grab-and-go breakfast at the Breakfast Café to kickstart your day. Indulge in USDA prime steak and exquisite wines at Ruth's Chris Steakhouse, offering an unforgettable dining experience.

Art and Culture
Immerse yourself in the vibrant art scene at our in-house Art Gallery, showcasing rotating exhibits in collaboration with the Center for Emerging Visual Arts. Take home a piece of art as a unique souvenir from your stay.

Book your stay at Sonesta Philadelphia Rittenhouse Square for a memorable blend of luxury, culture, and culinary delights.

Important information:

A Nightly $19 + tax Destination Fee Includes:

- 24/7 access to state-of-the-art fitness center
- WiFi for unlimited devices
- $10 daily food & nonalcoholic beverage credit in ArtBar
- In-room coffee/tea offering
- Local and domestic long-distance calls
- Exclusive seasonal access to outdoor pool

Resort fee of US$23.25 per room per night isn't included in room rates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2438 reviews
Cleanliness: 7.9
Service: 8.9
Location: 9.4
Room Quality: 8.4
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.9
C
Carolyn • couple • us
7
2026-11-04 • via Nuitee
A
Anne-Witnide • couple • us
1
Dirty place
Pros:

The reception staff was excellent.

Cons:

The Room was giving tiny hotel room with a bathtub covered in hair and menstrual fluid on the wall, a dirty toilet bowl, a damp refrigerator, and a filthy floor. My experience was terrible because I had left home to escape work and other responsibilities for a moment, only to find myself in a situation where I had to constantly think about cleaning something in my hotel room. Exhausted after checking in, I didn’t make a fuss and cleaned the bathroom the first night so I could at least shower. However, the next morning, I informed the reception and they had proposed to change my room. I politely declined, explaining that I had already unpacked and enjoyed the view. I simply requested that they clean the room for me. To show her remorse, she removed one parking payment. I expressed my gratitude and went out for the rest of the day. When I returned, I noticed that only the towels had been changed, while everything else remained the same. I was too tired from a long day to say anything, so I took pictures as evidence. This was incredibly gross, and I won’t be returning to this hotel. For a place like this, I expect better. A clean room is the bare minimum.

2026-11-02 • via Nuitee
D
Damien • family_with_children • us
10
2026-11-02 • via Nuitee
C
Cruz jose • solo_traveller • pe
9
Pros:

Buena relación calidad precio. Excelente ubicación!

Cons:

No incluye desayuno

2026-10-23 • via Nuitee
G
Grisel • couple • pr
10
2026-10-23 • via Nuitee
A
Ayomiposi • couple • us
10
2026-10-22 • via Nuitee
S
Siddharth • solo_traveller • us
9
2026-10-22 • via Nuitee
H
Hannah • solo_traveller • gb
7
2026-10-21 • via Nuitee
M
Maria Ana • family_with_children • us
10
Great stay! Clean and comfortable.
Pros:

Great location close to everything

Cons:

On our check-out day the housekeepers pounded on our door very early even before standard check out granted we requested late check out.

2026-10-20 • via Nuitee
C
Colby • couple • us
8
2026-10-20 • via Nuitee
N
Nicole • couple • us
10
Great hotel in the perfect location, modern clean inconveniently located
Pros:

Clean, comfortable and convenient location

Cons:

Nothing

2026-10-20 • via Nuitee
C
Calisa • couple • us
10
2026-10-19 • via Nuitee
M
Myfanwy • family_with_children • us
7
Great location, ok interactions and amenities
Pros:

Location was good. Parking available at hotel or right next door (a little cheaper)

Cons:

Hotel was nice enough. I was annoyed that two weeks before my stay they offered two upgrades (for a cost, not for free) that I agreed to. Having a bigger room would actually benefit us since we had kids with us. When we got to the hotel we did not receive the upgrades and were told they were “only if available.” Then why did you email me and offer them?

Front clerk only looked up twice-to take my id and card and to hand them back. It was a weird interaction. Not even a hello or enjoy your stay.

2026-10-18 • via Nuitee
G
Gray • couple • us
7
2026-10-17 • via Nuitee
C
Christina • couple • us
7
Stay was ok but was very disappointed in the housekeeping. However the staff that we interacted with were very nice and
Pros:

Property is a great location and easy to enjoy the city

Cons:

I found the property to not be clean. There was hair in the shower and bathroom floor. The fixtures in the bathroom weren’t wiped down. The lobby area was dusty. For the price of the room I expect clean surfaces

2026-10-15 • via Nuitee
R
Rebecca • solo_traveller • us
8
Just Ok.
Pros:

Convenient location, great room size

Cons:

My bathroom smelled of urine and it appeared the nightstand and desk was never wiped down prior to my arrival because most surfaces were dusty

2026-10-13 • via Nuitee
J
Jose • couple • us
10
2026-10-12 • via Nuitee
L
Latoya • couple • us
5
Parking was very expensive, the rooms walls and carpet is outdated and the rooms are small. The area was convenient.
Pros:

The location was was convenient.

Cons:

The rooms was small and outdated. The main downstairs bathroom had a really bad odor that never went away.

2026-10-11 • via Nuitee
K
Kenneth • couple • us
8
Great location and staff was helpful.
Pros:

Great location, we walked a lot. It was clean

Cons:

Not enough pillows, wood couch was uncomfortable and tough TP

2026-10-11 • via Nuitee
K
Kevin • couple • us
5
OK.
Pros:

Location and staff

Cons:

No water pressure, no real amenities, could have been cleaner or a bit more updated.

2026-10-10 • via Nuitee