Sonesta Philadelphia Rittenhouse Square

Hotels
Sonesta Hotels
8.4 (2407 reviews)
1800 Market Street , Philadelphia , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Polite staff
Room size
Cons:
Cleanliness issues
Inconsistent amenities
Cafe service

Categories

Cleanliness
7.9
Room was not the cleanest and there were dust issues.
Service
8.9
Most staff were polite and helpful, though some negative experiences reported.
Location
9.4
Convenient location with easy access to amenities.
Room Quality
8.4
Rooms rated well but some elements like beds were uncomfortable.
Amenities
7.4
Lacking in some basic amenities and some appliances were outdated.
Value for Money
8.4
Price was considered high for quality of cleanliness.
Food and Beverage
7.9
Cafe service was poor and drink quality was questionable.
Overall Experience
8.9
Pleasant stay despite some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:45

Property Description

Luxurious Accommodations
Experience the perfect blend of comfort and convenience in our rooms furnished with work desks, coffee makers, and seating areas. Stay connected with complimentary WiFi and enjoy your favorite shows on cable TVs.

Culinary Delights
Savor a delicious grab-and-go breakfast at the Breakfast Café to kickstart your day. Indulge in USDA prime steak and exquisite wines at Ruth's Chris Steakhouse, offering an unforgettable dining experience.

Art and Culture
Immerse yourself in the vibrant art scene at our in-house Art Gallery, showcasing rotating exhibits in collaboration with the Center for Emerging Visual Arts. Take home a piece of art as a unique souvenir from your stay.

Book your stay at Sonesta Philadelphia Rittenhouse Square for a memorable blend of luxury, culture, and culinary delights.

Important information:

A Nightly $19 + tax Destination Fee Includes:

- 24/7 access to state-of-the-art fitness center
- WiFi for unlimited devices
- $10 daily food & nonalcoholic beverage credit in ArtBar
- In-room coffee/tea offering
- Local and domestic long-distance calls
- Exclusive seasonal access to outdoor pool

Resort fee of US$23.25 per room per night isn't included in room rates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2407 reviews
Cleanliness: 7.9
Service: 8.9
Location: 9.4
Room Quality: 8.4
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.9
E
Elena couple il
6
2026-08-08 via Nuitee
C
Charles couple us
5
2026-08-06 via Nuitee
K
Krystal extended_group us
8
Pros:

I felt like it was in a safe area of Philadelphia. It was clean and the staff was very friendly! Everything you needed was in walking distance from the hotel, lots of places to eat!

2026-08-06 via Nuitee
Y
YUICHI solo_traveller jp
8
2026-08-06 via Nuitee
T
Tyese couple us
10
Pros:

Cleanliness, location, customer service. Had an issue with valet parking attendant and how it was handled was exceptional

Cons:

Valet parking lot attendant which is managed by a different company. Only complaint I have!

2026-08-05 via Nuitee
C
Claudia solo_traveller de
5
2 von 4 Nächten grauselig!
Cons:

von 4 Nächten waren 2 (für > 250 USD p. Nacht) wirklich schlecht, vor allem wegen defekt superlaut und AC nicht abstellbar. Die anderen beiden Nächte waren gut, wenn auch zum gesetzten Preis etwas schwächere Zimmerkategorie.
Null Hilfsbereitschaft bzgl. der ersten beiden Nächte, "it can happen". Insgesamt Personal: einige sehr freundlich, andere grottig.

2026-08-05 via Nuitee
V
Vanessa extended_group us
9
Great
Pros:

Pool

Cons:

No good or bar at pool

2026-08-05 via Nuitee
A
Ashley couple us
8
2026-08-03 via Nuitee
M
mesick solo_traveller us
10
Pros:

Good stay

2026-08-03 via Nuitee
V
Vedran extended_group hr
10
2026-07-25 via Nuitee
R
Roopnarine couple tt
8
2026-07-23 via Nuitee
P
Pedro couple br
9
Ótima localização e piscina, mas quarto pequeno e custos extras elevados.
Pros:

Boa localização, com fácil acesso à estação de trem, metrô, restaurantes e lojas; destaque para a ótima piscina do hotel.

Cons:

Como pontos negativos, o quarto é pequeno, houve problemas de pagamento na loja de conveniência e a cobrança diária de US$ 10 para consumo no bar, somada aos preços elevados do período da Copa, tornou a estadia bastante cara.

2026-07-22 via Nuitee
K
Kadhum solo_traveller us
10
Pros:

Great location in downtown town. We enjoyed our trip during Worldcup matches

2026-07-20 via Nuitee
R
Rhian family_with_children us
10
2026-07-20 via Nuitee
B
Becky couple us
4
2026-07-19 via Nuitee
G
Gabriel couple br
7
Cons:

Expensive!

2026-07-17 via Nuitee
M
Marly couple br
1
Barulho no quarto encostado ao elevador,chuveiro dentro da banheira entupida,gerente grosseiro
Pros:

Da localização

Cons:

Do quarto que ficado ao enexado ao elevador, o qual fazia um barulho muito alto, que incomodou a permanencia no quarto.

2026-07-16 via Nuitee
C
Camila Dagmar couple br
8
Localização excelente
Pros:

A localização pois era perto de tudo e consegui fazer tudo a pé.

Cons:

Chuveiro bem fraco

2026-07-15 via Nuitee
A
aisigo Family Los Angeles, California
2
Overpriced, Run Down, and Terrible Customer Service
Pros:

The only reason we decided to give this hotel a try was because it was the All Star baseball weekend in Philly and everywhere else was completely booked. It was a massive disappointment.
The hotel is incredibly overpriced and run down. Parking is a steep $57 a night. As part of our stay, we were given a $10 daily credit for the grab and go cafe or Art Bar. However, every single time we went down to the Art Bar during their specified hours of operation, they had absolutely no food available, making the credit useless.
The bathroom in our room was actually disgusting and incredibly tight. To make matters worse, the toilet seat was completely broken. Despite asking multiple times for it to be fixed and requesting extra towels, our requests were completely ignored and it was never repaired.
While the overall customer service was sub optimal and the rest of the staff was unfriendly, the sole positive experience we had was with Jonathan at the reception desk. He was very kind and gave us great restaurant recommendations.
Aside from Jonathan, this place was a disaster. Save your money and stay somewhere else.

2026-07-14 via Tripadvisor
J
James extended_group us
5
Pros:

Location was good.

2026-07-14 via Nuitee