Monomotapa

Hotels
7.3 (491 reviews)
54 Park Lane , Harare , zw

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good food quality and dining area
Cons:
Inadequate A/C
Limited restaurant options and amenities

Categories

Cleanliness
6.51
Several reviews mentioned issues with cleanliness, specifically regarding the lack of A/C and uncomfortable conditions.
Service
8.48
While there was a significant complaint about service from the staff, overall experiences highlighted warm and professional service.
Location
8.52
The location was frequently praised for its accessibility and convenience.
Room Quality
7.47
Mixed feedback on room quality; some were satisfied while others faced issues, such as insufficient amenities.
Amenities
6
Reviewers indicated limited amenities such as no A/C and a singular buffet restaurant.
Value for Money
6.96
The value for money seemed acceptable despite some complaints about specifics.
Food and Beverage
7.01
Food quality had mixed reviews; breakfast was good, but some dishes were criticized.
Overall Experience
7.48
General experience varied but was mostly positive, despite some individual complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:13

Property Description

Luxurious Accommodation with Top-Notch Amenities

Monomotapa, located in Harare, offers a luxurious stay just 3 km from the Royal Harare Golf Club. The hotel boasts an outdoor swimming pool, fitness center, and a garden for guests to unwind.

Fine Dining and Relaxation Options

Indulge in delicious meals at the on-site restaurant or enjoy a refreshing drink at the bar. The terrace provides a perfect spot to soak in the serene surroundings.

Convenience and Comfort at Your Fingertips

With a 24-hour front desk, airport transfers, and room service, Monomotapa ensures a hassle-free stay. Stay connected with free WiFi and enjoy modern amenities like air conditioning, flat-screen TV, and a safety deposit box in every room.

Experience luxury and comfort at Monomotapa - book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: HRE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 491 reviews
Cleanliness: 6.51
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 6
Value for Money: 6.96
Food and Beverage: 7.01
Overall Experience: 7.48
T
Tapiwa • solo_traveller • lu
9
2026-02-14 • via Nuitee
J
Judith • couple • gb
9
2026-02-14 • via Nuitee
T
TENDAI Wanita • family_with_children • de
8
Pros:

Service was kind

Cons:

Nothing all was well

2026-02-13 • via Nuitee
E
Emmanuel • solo_traveller • gb
8
2026-02-13 • via Nuitee
S
Sandra • family_with_children • zw
5
The toilet in room 1112 was leaking onto the bathroom floor. It really spoiled my stay.
Pros:

Staff service was really good

Cons:

The toilet in room 1112 was leaking onto the bathroom floor. It really spoiled my stay.

2026-02-12 • via Nuitee
E
Enson Muranganwa • family_with_children • za
10
Pros:

Same as in my previous review

Cons:

Nothing

2026-02-11 • via Nuitee
M
Mereki • family_with_children • zw
8
2026-02-10 • via Nuitee
C
Chitaukire • couple • gb
5
2026-01-31 • via Nuitee
V
Valentine • solo_traveller • gb
5
2026-01-31 • via Nuitee
D
Dominie • solo_traveller • nz
7
Pros:

Tried to double charge us. Their systems were poor

Cons:

Poor systems

2026-01-29 • via Nuitee
T
Tarmamad • family_with_children • mz
6
Pros:

The ac sistem, need to be checked

2026-01-28 • via Nuitee
C
c • family_with_children • zw
8
Pros:

Location
Staff hospitality

Cons:

Nothing

2026-01-26 • via Nuitee
D
Doreen • couple • gb
10
2026-01-26 • via Nuitee
N
Natasha • solo_traveller • zw
9
2026-01-26 • via Nuitee
C
c • family_with_children • zw
8
Pros:

Hospitality in general , I was allowed to check in early and check out later than scheduled. Staff was helpful at all costs.

Cons:

Nothing

2026-01-26 • via Nuitee
M
Mtizi • solo_traveller • za
5
2026-01-25 • via Nuitee
G
Gladys • solo_traveller • gb
10
Overall really good
Pros:

Clean friendly staff great food comfortable bed

Cons:

Outdated needs renovating and very heavy doors

2026-01-25 • via Nuitee
M
MARSHAL • solo_traveller • gb
9
Pros:

It was a good experience

2026-01-25 • via Nuitee
A
Amina • family_with_children • zw
2
This hotel was just really poor value for money and I would not recommend.
Pros:

The staff were quite friendly and accommodating so that was one good thing about our stay.

Cons:

Before coming here, I heard a lot of good things about this hotel and at first on arrival, it seemed like it would live up to the hype as the entrance/lobby area looked really nice but that’s about where it ended.

We were met with disappointment as soon as we got out of the elevator because the first impression I got was as if I had stepped back in time to the 80s/90s. I’m not sure when this hotel was opened but it looks like it hasn’t seen any refurbishments since the doors were first opened. The room decor was dated, bathroom had no modern facilities, the bathtub was leaking and was lacking a handheld shower head, the central AC system wasn’t working and so we were given portable fans and AC units that required a hose which had to hang out the window the whole time. One room had really poor, dim lighting (bulbs were dying out) so we had to ask for maintenance to change the light bulbs. The restaurant menu was very limited and ironically overpriced compared to the much nicer restaurant at the Hyatt Regency hotel (The Kitchen).

Lastly, we were told at the reception that there was an “indoor pool” but it’s obvious they didn’t know what an indoor pool is… it’s an outdoor pool on the second floor and the design of the building blocks the sun from warming it up so be prepared for a chilly swim.

2026-01-23 • via Nuitee
M
Mikezee • solo_traveller • gb
5
Nice loving but old and outdated facilities from the Monomotapa hotel I grew up visiting am using the faclilitirs about
Pros:

It’s convince to the city centre

Cons:

It’s an old hotel which requires renovating all the old furniture to the walls and facilities in the rooms.

2026-01-23 • via Nuitee