Comfort Inn Benson near Kartchner Caverns

Hotels
•
Comfort
8.6 (272 reviews)
630 South Village Loop , Benson , US
+1 520-586-8800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Outdoor pool

Review Highlights

Pros:
Clean rooms and fluffy white towels (several mentions)
Friendly, helpful staff
Very convenient location for travel and attractions
Extremely comfortable beds
Quiet hotel/pleasant ambiance (for some)
Breakfast described as good/standard
Cons:
Phones unanswered / significant service failure (missed reservation help)
Property needs a facelift (old carpets, bathtub issues)
Dirty bathroom floor reported by at least one guest
Limited breakfast variety
Minimal amenities
Some rooms had carpet odor on arrival
Perceived cost a bit high for value

Categories

Cleanliness
7.8
Mixed comments: several guests said rooms and towels were clean, but others reported a dirty bathroom floor and a carpet-related odor on arrival; some areas and fixtures (bathtub, carpets) noted as needing a facelift.
Service
8.4
Generally friendly and helpful staff according to multiple reviews, but at least one guest experienced a severe service failure (hotel phone unanswered), so service is positive overall but not uniformly reliable.
Location
10
Consistently praised: convenient for travel, easy access to I-10, close to restaurants and attractions (Kartchner Caverns); multiple guests called location a strong positive.
Room Quality
8.3
Beds repeatedly described as extremely comfortable and rooms generally adequate, but some guests noted dated carpets, bathtub condition and a dreary/dark ambience in places.
Amenities
8
Amenities described as minimal by some guests; standard for this hotel tier (basic breakfast offering) with no standout extras.
Value for Money
7.9
Several guests felt the price was a bit high for what was offered in the room and facilities, though some acknowledged the rate reflects the local market.
Food and Beverage
8.5
Breakfast received mixed feedback: some called it good or standard for the hotel type, others noted limited variety or that they did not enjoy it.
Overall Experience
9.9
Overall sentiment skews positive (would stay again, comfortable beds, good location, friendly staff), tempered by notable service lapses and some cleanliness/appearance issues; overall experience rated highly by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Southwestern-Themed Rooms

Experience the charm of the Southwest in every room at Comfort Inn Benson near Kartchner Caverns. Each room is tastefully decorated to reflect the local culture, offering a unique and cozy stay for our guests.

Outdoor Pool and BBQ Facilities

Take a refreshing dip in our outdoor pool or enjoy a delightful BBQ under the Arizona sun. Our hotel provides the perfect setting for relaxation and fun, whether you're cooling off in the pool or savoring a grilled meal outdoors.

Proximity to Katchner Caverns State Park and Tombstone

Conveniently located just 10 miles from Katchner Caverns State Park and 25 miles from the historic town of Tombstone, our hotel is the ideal base for exploring the natural wonders and rich history of the region.

Book your stay at Comfort Inn Benson near Kartchner Caverns now and indulge in Southwestern hospitality and modern comforts.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUS

Location

Guest Reviews

8.6
Based on 272 reviews
Cleanliness: 7.8
Service: 8.4
Location: 10
Room Quality: 8.3
Amenities: 8
Value for Money: 7.9
Food and Beverage: 8.5
Overall Experience: 9.9
C
Carmel • couple • us
8
2026-10-21 • via Nuitee
W
wood • family_with_children • us
7
2026-10-13 • via Nuitee
P
Paula • solo_traveller • us
10
2026-10-12 • via Nuitee
E
Edward • solo_traveller • us
10
2026-10-12 • via Nuitee
C
Cheryl • solo_traveller • us
9
Pros:

Clean & friendly staff.

2026-10-12 • via Nuitee
A
Andres • family_with_children • us
8
2026-10-09 • via Nuitee
E
Eric • solo_traveller • us
8
2026-10-08 • via Nuitee
S
Susan • solo_traveller • us
8
Good location for one night stay while travelling. Easy walk to a few fast food restaurants and easy access to I-10. V
Pros:

Location. Very comfortable beds. Fluffy white towels

Cons:

Whole place needs a facelift ... carpets, bathtub , etc

2026-09-03 • via Nuitee
H
Henry • couple • us
10
2026-08-06 • via Nuitee
K
Karla • family_with_children • us
10
I will stay here again!
Pros:

The location was perfect and the staff were great.

Cons:

N/A

2026-07-25 • via Nuitee
M
Maps15514922850 • Family
2
Nobody Home!
Pros:

Well, I never actually got to the room! I was booking a last minute stay online and I realized I had made a mistake the instant I pressed the send button on my computer. No problem, I thought. I’ll call the hotel immediately and the clerk can rectify the mistake. I starting calling around 3 pm and no one answered the phone. I called every half hour up until 9 pm and never got an answer. So I called their corporate customer service line and they told me they could not intervene on the system but they would call the hotel for me. After waiting 10 minutes the agent came back on and said nobody was answering and there was nothing further they could do to help me. Looks like I am eating the room charge as a no-show. I recommend you look at the Holiday Inn Express in Sierra Vista….at least they answer their phones!

2026-07-13 • via Tripadvisor
W
Wlodzimierz • family_with_children • pl
8
Chętnie tu wrócę
Pros:

było zgodnie z ofertą

Cons:

było ok

2026-07-10 • via Nuitee
I
Isamar • family_with_children • us
8
Cómodo y muy amables pero el desayuno no nos gustó
Pros:

Las camas son muy cómodas , el personal muy amable y el hotel muy tranquilo

Cons:

No hay mucha variedad en el desayuno, al entrar la habitación tenía un poco de olor supongo que es por la alfombra

2026-07-10 • via Nuitee
S
SERGIO • family_with_children • mx
10
Pros:

I loved the bed, extremely comfortable

2026-07-03 • via Nuitee
P
Pat • solo_traveller • us
4
It was convenient to Kartchner Caverns.
Pros:

Location

Cons:

Dreary, dark ambience, minimal amenities, dirty bathroom floor

2026-07-03 • via Nuitee
K
Kimberly • couple • us
10
2026-06-20 • via Nuitee
A
Amador • solo_traveller • us
10
2026-06-11 • via Nuitee
M
Mary • couple • us
7
Cost a bit high for the value of the room, but it reflects the area.
Pros:

Standard breakfast inb these type of hotels. Nothing special, nor horrible.
Room clean, ventilation adequate.

2026-06-10 • via Nuitee
V
Vincent • couple • us
8
Pros:

Breakfast was good.

2026-05-12 • via Nuitee
J
Joanne • couple • us
10
2026-05-03 • via Nuitee