Holiday Inn Express & Suites Atlanta Perimeter Mall Hotel by IHG

Hotels
Holiday Inn Express
8.3 (1221 reviews)
765 Hammond Drive NE , Sandy Springs , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
6.8
The facility is not well maintained, with housekeeping issues reported and a dirty tub.
Service
8.8
The staff was well-trained and professional, providing good service.
Location
9.3
Close to everything needed and in a quiet neighborhood.
Room Quality
7.8
The room was clean and comfortable except for the shower and backup sink.
Amenities
8.3
Pillows and beds were great; however, the elevator issues affected convenience.
Value for Money
8.3
Generally acceptable but some maintenance issues detracted from the experience.
Food and Beverage
8.3
Breakfast was delicious and well-received.
Overall Experience
8.8
Experience was mixed; appreciated location and service but faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 17:09

Property Description

Convenient Location in Atlanta's Perimeter Center
Located in the heart of Atlanta's Perimeter Center shopping and business district, Holiday Inn Express & Suites Atlanta Perimeter Mall Hotel offers a prime spot for both leisure and business travelers.

Modern Amenities for a Comfortable Stay
The hotel provides well-equipped guest rooms featuring flat-screen TVs, work areas, microwaves, refrigerators, and coffee machines. Additionally, guests can enjoy access to 24-hour business and fitness centers, ensuring a productive and relaxing stay.

Relaxing Outdoor Pool and Complimentary Hot Breakfast
Unwind by the outdoor pool or start your day with a delicious hot breakfast, complete with freshly baked cinnamon buns. The hotel's thoughtful amenities cater to your comfort and convenience throughout your stay.

Book your stay now at Holiday Inn Express & Suites Atlanta Perimeter Mall Hotel for a seamless and enjoyable experience!

Important information:

Please note that the property will preauthorize guests' credit card 2 days before the date or arrival.

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the business center is currently closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1221 reviews
Cleanliness: 6.8
Service: 8.8
Location: 9.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.8
R
Roland couple us
10
2026-06-06 via Nuitee
R
Rod solo_traveller us
10
2026-06-04 via Nuitee
P
Paul couple il
7
Adequate
Pros:

Comfortable room with good facilities

Cons:

Poor signage on approach. Mismatch between hotel policy and Booking..com policy. Booking.com stated to pay at the hotel but our booking was cancelled by the hotel as payment not made in advance of our arrival. A new booking had to be made.

2026-06-01 via Nuitee
L
Linda solo_traveller us
2
Not even close to the Perimeter Mall!!
Pros:

My room was large and clean; bedlinens were good.

Cons:

Several charging plugs didn't work -- discovered when phone didn't charge overnight. No maid service the first night, even though I was out of the room all day. No coffee the entire time, machines were broken and ran out of juice. No eggs at 8am one day. Although name of hotel was Holiday Inn Perimeter Mall, hotel was nearly 2 miles away from the mall, not walkable! Misleading. No place walkable to eat and snacks at hotel were nearly nonexistant. Front desk staff was abrupt -- "you need to come get your own towels"

2026-05-30 via Nuitee
M
Marion solo_traveller us
8
It was a place to sleep, nothing else!
Pros:

There was a fire, flooding, and mildew

Cons:

Fire flooding, Mildred. Customer Service staff rude and blunt at check in and check out. Had an air that it was beneath them to talk to and provide good service to the guest. Not only with me but witnessed it with other guests. None of the amenities were available to use. Pool stayed closed. Only one elevator worked. Door entering and exited the property did not work properly even with the key card so had to walk around building to find an open door to get in.

2026-05-30 via Nuitee
W
Weddle solo_traveller us
8
2026-05-28 via Nuitee
M
Melissa couple us
7
Good location
Pros:

Good location, bed was comfortable, breakfast was okay. Free parking.

Cons:

Rooms are dated with old AC units, room got humid at times, only 1 elevator working, you have to sign up for room service.

2026-05-27 via Nuitee
T
Tamara couple us
2
Pros:

Breakfast was enjoyable

Cons:

My room door never locked, room service didn’t come to my room, didn’t receive my key until the next day and it didn’t work when I got it.

2026-05-26 via Nuitee
W
Wilco extended_group nl
7
Prettig verblijf op een goede locatie.
Pros:

Goed hotel die prima bereikbaar is vanaf Atlanta. Wij moesten in Marietta zijn, dat was dichtbij. Parkeergelegenheid bij het hotel is inbegrepen. Dat was erg prettig.

Met vier personen op een kamer met 2 kingsize bedden is een uitdaging, maar was te doen.

Lekkere douche en prima airco.

Metro naar Atlanta was in de buurt (4 min met de auto) en prima te doen.

Cons:

Ontbijt was matig. Koffieautomaat was kapot, hier werd niet in vervanging voorzien. Uiteraard was er thee en dat was ook prima.

Wasmachine en droger werkten niet.

2026-05-26 via Nuitee
J
John couple us
9
2026-05-20 via Nuitee
C
Cameron couple us
8
2026-05-18 via Nuitee
S
Shay couple us
8
2026-05-17 via Nuitee
F
Falgun couple us
8
Enjoyablestay with family. Great breakfast!
Pros:

Clean and comfortable

2026-05-17 via Nuitee
C
Chaun solo_traveller us
4
Pros:

breakfast was great and the rooms were fantastic as well as the staff

Cons:

2 hours prior to arrival, I received an automated message that my payment couldn't be processed, which I thought was odd since it was pay upon arrival booking. At that moment I processed the payment on the booking.com app. Then upon arrival to the hotel I was informed that booking hadn't sent the payment yet and that my reservation was cancelled. I then was required to pay additionally at the hotel and was then double charged for this booking. I still have yet to receive a refund of the double payment.

2026-05-16 via Nuitee
T
Tony couple us
8
good overall
Pros:

clean room, great location

Cons:

did not get the double beds i asked for

2026-05-14 via Nuitee
S
Sandra solo_traveller us
4
Okay
Pros:

The staff were very unfriendly and unhelpful. It stated pool on my reservation and there was not one.

Cons:

Staff

2026-05-14 via Nuitee
W
Watkins solo_traveller us
8
Pros:

Facilities was very nice and clean. Staff was nice and friendly.

Cons:

Nothing

2026-05-13 via Nuitee
B
Bibian solo_traveller us
9
Cons:

They didn't have king bed anymore

2026-05-12 via Nuitee
C
Comesia solo_traveller us
9
2026-05-11 via Nuitee
D
David couple us
6
Pros:

Location

Cons:

Parking was horrible and the tv in our room

2026-05-11 via Nuitee