Best Western Plus Coldwater Hotel

Hotels
•
Best Western Plus
8 (516 reviews)
630 East Chicago Street , Coldwater , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Clean properties
Cons:
Cleanliness issues
Noise complaints
Outdated amenities

Categories

Cleanliness
7.5
Several mentions of cleanliness but also some negative comments about mold and odors.
Service
8.5
General sentiment of friendliness from the staff, although there were issues reported.
Location
8.5
Positive remarks regarding the location being convenient for guests' needs.
Room Quality
7.5
Mixed reviews on room quality with mentions of dust and outdated features.
Amenities
7.5
Pool and hot tub were cited as issues, negatively impacting the experience.
Value for Money
8
Overall perceived as a decent value, though not outstanding.
Food and Beverage
8.5
Frequent positive comments about breakfast offerings.
Overall Experience
8
General sentiment is mostly positive but with significant issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:00

Property Description

Luxurious Spa and Wellness Center:
Indulge in relaxation at the spa and wellness center at Best Western Plus Coldwater Hotel. Unwind and rejuvenate in style during your stay.

Modern Amenities and Comfort:
Enjoy the convenience of air-conditioned rooms with free WiFi, flat-screen TVs, and plush bedding. The hotel's 24-hour front desk ensures all your needs are met promptly.

Recreational Delights:
Take a dip in the indoor pool, soak in the hot tub, or keep up with your fitness routine at the on-site fitness center. With these amenities, there's something for everyone to enjoy.

Experience comfort and luxury at Best Western Plus Coldwater Hotel. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AZO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 516 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
B
Blayne • family_with_children • us
4
Friendly staff, not very clean though
Pros:

Breakfast was good, staff was friendly

Cons:

Cleanliness was subpar. The bathroom in room 300 had a strong urine smell that was seeping into the room. Ive had a bad experience there before but figured I'd give it another shot, but probably wont stay there again.

2026-04-06 • via Nuitee
J
Jessica • family_with_children • us
10
2026-03-27 • via Nuitee
M
Munro • solo_traveller • us
8
Pros:

The breakfast works well if you're on a ketogenic diet like I am.

Cons:

The blackout curtains are there. They just blend into the sheer curtains and the wall. You have to pull everything aside to find them.

2026-03-18 • via Nuitee
R
Rhonda • family_with_children • us
9
Pros:

The staff was friendly. Room was clean. Bed was comfortable

2026-03-16 • via Nuitee
P
Precious • family_with_children • us
10
I will be back every time I’m in town, definitely worth it
Pros:

Everything, breakfast exceeded expectations

Cons:

Nothing I loved my stay

2026-03-15 • via Nuitee
D
Daniel • family_with_children • us
10
2026-03-07 • via Nuitee
H
Holly • couple • us
10
2026-03-06 • via Nuitee
E
Emilee • family_with_children • us
8
Cons:

The only thing that I didn't like was that we could not turn the heating/ air conditioning system off. None of the buttons would work, so it just kept blowing out, cool air for our whole stay.

2026-03-05 • via Nuitee
B
Blankenship • extended_group • us
10
Pros:

It was clean the staff was respectful

Cons:

It had a hot tub

2026-03-03 • via Nuitee
A
Alvey • family_with_children • us
10
Pros:

Breakfast and pool

2026-02-27 • via Nuitee
G
George • couple • us
8
Reasonably priced for the area; clean rooms and friendly staff
Pros:

The staff was very nice. Room was clean and met all our needs. Much of the customer base when we were there was construction workers apparently working in mud. Staff worked hard to keep floors clean! Good job

Cons:

Location is a bit tough- parking lot is in rough shape. While we were there, the hot tub was not working properly- never heated up

2026-02-23 • via Nuitee
K
Kellie • solo_traveller • us
4
It was ok.
Pros:

Close to our destination.

Cons:

Smelled in our room. Was out dated. Carpet in room 222 was dirty. Bedding had blue ink stain on it. Breakfast was ok.

2026-02-23 • via Nuitee
N
NICOLE • family_with_children • us
10
2026-02-22 • via Nuitee
T
Tessa • family_with_children • us
10
2026-01-22 • via Nuitee
S
Susan • solo_traveller • us
7
I am in the area 1-2 times a year. Last stay was amazing, this one...not so much.
Cons:

I didn't mind having a jacuzzi in the room, and I considered using it, but when I noticed there was no plug, and a lot of dust around the edges, I decided it wasn't worth it. The people upstairs were loud, and I did call the desk about it, but nothing happened for over an hour. But they did enjoy THEIR jacuzzi...the loud pulsing was a steady beat in my room, not to mention they had their tv up loud so they could hear it over the loudness of the jacuzzi!

2026-01-20 • via Nuitee
M
Michael • solo_traveller • us
6
Pros:

Room was very clean nice big tv

Cons:

refrigerator did not work properly and the bed platform is creaking when you sit on the nightstand side

2026-01-19 • via Nuitee
W
Wilma • extended_group • us
7
2026-01-19 • via Nuitee
S
Stan • couple • us
8
2026-01-19 • via Nuitee
S
Scott • solo_traveller • us
10
2026-01-19 • via Nuitee
P
Peter • couple • us
5
It was sufficient however if we are ever back in this area we will look at other options.
Pros:

Breakfast was good.

Cons:

Look and feel was disappointing.

2026-01-19 • via Nuitee