Best Western Plus Coldwater Hotel

Hotels
Best Western Plus
8 (559 reviews)
630 East Chicago Street , Coldwater , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Clean properties
Cons:
Cleanliness issues
Noise complaints
Outdated amenities

Categories

Cleanliness
7.5
Several mentions of cleanliness but also some negative comments about mold and odors.
Service
8.5
General sentiment of friendliness from the staff, although there were issues reported.
Location
8.5
Positive remarks regarding the location being convenient for guests' needs.
Room Quality
7.5
Mixed reviews on room quality with mentions of dust and outdated features.
Amenities
7.5
Pool and hot tub were cited as issues, negatively impacting the experience.
Value for Money
8
Overall perceived as a decent value, though not outstanding.
Food and Beverage
8.5
Frequent positive comments about breakfast offerings.
Overall Experience
8
General sentiment is mostly positive but with significant issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:00

Property Description

Luxurious Spa and Wellness Center:
Indulge in relaxation at the spa and wellness center at Best Western Plus Coldwater Hotel. Unwind and rejuvenate in style during your stay.

Modern Amenities and Comfort:
Enjoy the convenience of air-conditioned rooms with free WiFi, flat-screen TVs, and plush bedding. The hotel's 24-hour front desk ensures all your needs are met promptly.

Recreational Delights:
Take a dip in the indoor pool, soak in the hot tub, or keep up with your fitness routine at the on-site fitness center. With these amenities, there's something for everyone to enjoy.

Experience comfort and luxury at Best Western Plus Coldwater Hotel. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AZO

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 559 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
R
Roe family_with_children us
7
2026-08-06 via Nuitee
M
MELINDA solo_traveller us
2
I travel nationally, have never seen a BW this bad.
Pros:

Breakfast was good

Cons:

Only one handicap parking space and it is not a regular configuration. There should be an extra marked space for wheel chair access. It is so narrow that in order to get in or out of right side the curb is rubbing on tires.
I was in room 226. The room above me has a major problem with the floor. Every time the person in that roo 326, walked the floor cracked and snapped VERY loud. Sounded like a structural problem not someone walking and thumping on the floor. So loud it woke me a 10pm, 1 am, 5 am. Not a good nights sleep. I had been up to drive for a class since 3 am so I was trying to go to bed early and rest for next day in class.

2026-08-05 via Nuitee
B
Bryan couple us
1
Our stay was not good, management really has no plan for if people keep others up most of the night.
Pros:

The front desk check in was good.

Cons:

People above us kept us awake most of the night so we were too tired to eat breakfast, just wanted to get home so we could sleep. Bathroom and closet doors did not close all the way. broken lamp shade, tv was hard to figure out, and dirt on the bed spread. Would not agree with booking.com about a refund or partial refund. Will not be staying there again.

2026-07-23 via Nuitee
E
Eric solo_traveller us
9
I will definitely return hoping I can get a senior discount.
Pros:

The breakfast was excellent. The staff had the food hot and never let any item run out. Best I have had and seen in my 10 years of travel!! Exceptionally clean. I was so impressed, I gave the lady service the items a big tip.

Cons:

In the room, you could not see how to adjust the temperature/ thermostat. Had to have a person and adjust it for me. The service was excellent. I no longer ask for help , and within minutes a person came to adjust the thermostat. Wonderful service.
Poor lighting in area of thermostat.. thus a person cannot read the controls.

2026-07-20 via Nuitee
K
Kenneth couple us
10
2026-07-16 via Nuitee
A
Alfred couple us
8
2026-07-12 via Nuitee
M
Mohamed family_with_children us
7
2026-07-05 via Nuitee
A
Amber couple us
4
2026-07-03 via Nuitee
J
Jerry solo_traveller us
10
2026-06-30 via Nuitee
P
Peter couple us
8
2026-06-28 via Nuitee
E
Emily couple us
10
I loved it clean parking was cool staff was cool and it was quiet
Pros:

It was clean and staff was cool

Cons:

Nothing

2026-06-27 via Nuitee
M
Mark solo_traveller us
8
2026-06-18 via Nuitee
S
Shannon solo_traveller us
2
Pros:

Clean

Cons:

Other guest running in hallways all night

2026-06-17 via Nuitee
V
Vicki extended_group us
7
Pros:

Great!

Cons:

Nothing

2026-06-16 via Nuitee
S
Staci family_with_children us
8
2026-06-14 via Nuitee
J
Jerrad VanMeter solo_traveller us
10
2026-06-12 via Nuitee
M
Mike family_with_children us
10
2026-06-09 via Nuitee
J
Jeff solo_traveller us
7
2026-06-07 via Nuitee
L
Lee59 family_with_children ca
6
Pros:

Location, restaurants, staff were all good
Beds and linen were good.

Cons:

Drains in tub and sink were slow. Allowed water to accumulate. Shower curtain, towels need updating.

2026-05-30 via Nuitee
Q
Quisno solo_traveller us
7
It served its purpose.
Pros:

Just stayed one night, employees were pleasant.

2026-05-28 via Nuitee