Best Western Plus Albert Lea I-90/I-35 Hotel

Hotels
Best Western Plus
8.7 (552 reviews)
821 East Plaza Street , Albert Lea , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly Staff
Convenient Location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.88
Some reviews mentioned issues like dirty toilets and a soiled couch.
Service
9.35
Many guests highlighted the staff's helpfulness and friendliness.
Location
8.89
Conveniently located near freeway and restaurants.
Room Quality
8.34
Rooms were comfortable with good air conditioning, but some beds and amenities need updating.
Amenities
8.87
Pool availability and decent breakfast options.
Value for Money
8.83
Good value indicated by several guests for the overall stay experience.
Food and Beverage
8.38
Breakfast received mixed reviews; some liked the variety while others noted quality issues.
Overall Experience
9.05
Many guests expressed satisfaction and willingness to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:47

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Dive into relaxation with our indoor swimming pool and enjoy the entertainment with a flat-screen cable TV in every room.

Convenient Facilities: Benefit from in-room microwave and fridge, fitness and business centers, and 24-hour reception services for a seamless stay.

Explore Nearby Attractions: With a prime location near Diamond Jo Casino, Northbridge Mall, and Green Lea Golf Course, adventure is just moments away.

Book now to experience the perfect blend of comfort and convenience at Best Western Plus Albert Lea I-90/I-35 Hotel.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.7
Based on 552 reviews
Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.05
S
Sandra extended_group us
8
Pros:

Staff was great. Convenient location.

Cons:

HVAC smelled musty and outer area was full of grime and dust. I wiped the filters with a Lysol wipe and also cleaned the outer vent.

2026-08-31 via Nuitee
T
Tracy family_with_children us
8
Good place to lay your head for the night. Friendly staff!
Pros:

Great location to get back on the road. Staff was very friendly!

2026-08-29 via Nuitee
S
Sandra extended_group us
9
Pros:

Staff was friendly, parking was easy, restaurant close by, and it wasclean.

2026-08-27 via Nuitee
E
Eduardo extended_group us
8
2026-08-26 via Nuitee
J
Jeff solo_traveller us
10
2026-08-20 via Nuitee
N
Nina couple us
10
Highly recommend this hotel
Pros:

Everything! From the beginning of our stay we were taken care of. Front desk staff was fabulous. Would recommend it to anyone. Can’t say enough good things about this place. Housekeeping was excellent! Thank you for a wonderful experience

Cons:

Loved everything

2026-08-19 via Nuitee
S
Sue couple us
9
2026-08-14 via Nuitee
S
Sue couple us
9
2026-08-14 via Nuitee
J
Jennifer family_with_children us
8
Affordable stay, good location and a good breakfast.
Pros:

Breakfast was great, good choices and not just breads and cereal. Location was perfect for what we needed. Harley shop next door was a bonus for my daughter.

Cons:

The bathroom could have been cleaned better. Shower and floor was clean but the walls around the toilet could use a good scrubbing. Boy moms could spot it right away (pee splatter thats hasn't been noticed or clean for a awhile). I worked in a hotel a long time ago, I understand the turn over time line but it looked as if it hadn't been wiped down for sometime. Other than that it was very clean.

2026-08-10 via Nuitee
R
Rumi - The_traveller_mom solo_traveller ca
7
Comfortable but small
Pros:

Clean.
Breakfast area was small but good breakfast and coffee served
Great location right off I90.

Cons:

Gym is very small.
For a hotel at remote location, smaller rooms, charges should be less.

2026-08-09 via Nuitee
D
Douglas couple us
10
👍
Pros:

Everyone is always friendly and the rooms are very clean

Cons:

Everything was great

2026-08-09 via Nuitee
H
Humeara couple us
8
Close to highway, grocery store and gas station.
Pros:

Close to highway, close to gas station and HyVee. Very clean rooms, friendly staff, good breakfast.

Cons:

N/a

2026-08-03 via Nuitee
C
Chris family_with_children us
9
Solid all around hotel.
Pros:

Just a good hotel with super nice people at the front desk.

Cons:

No real negatives.

2026-07-24 via Nuitee
J
Jeffrey solo_traveller us
8
2026-07-23 via Nuitee
A
Andreas solo_traveller de
6
2026-07-22 via Nuitee
J
Janet couple us
10
2026-07-21 via Nuitee
C
Christina couple us
8
Comfortable stay close to highway
Pros:

Clean, close to highway.

Cons:

Breakfast could have have more choices.

2026-07-19 via Nuitee
E
Elena solo_traveller us
1
Cons:

The guy who came to the reception (I guess he was actually a cleaner) was extremely rude and unprofessional. That was the first time we had such unpleasant experience at a hotel. We decided not to stay there in the end.

2026-07-15 via Nuitee
F
Forrest solo_traveller us
5
Pros:

Location was good. Staff was friendly

Cons:

Bed was like sleeping on a sheet of plywood.

2026-07-15 via Nuitee
L
Linda couple us
10
2026-07-13 via Nuitee