Best Western Plus Albert Lea I-90/I-35 Hotel

Hotels
•
Best Western Plus
8.6 (395 reviews)
821 East Plaza Street , Albert Lea , US
+1 507-373-4000

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (multiple mentions, GM praised)
Very clean rooms cited by many guests
Excellent location right off freeway/close to gas and grocery
Good breakfast with solid choices
Pet-friendly without extra charge
Good shower pressure
Cons:
Occasional cleanliness issues in specific rooms (filthy couch, bathroom walls)
Small parking lot; some guests forced to park in fire lane
Rooms can be dated and small; at least one very firm bed
Small gym and limited amenities
HVAC odor/musty vents reported
Isolated incident of rude staff and one safety concern (shower hot/cold reversed)
Traffic noise noted by some guests

Categories

Cleanliness
8
Mostly praised as very clean in many reviews, though several mentions of specific issues (filthy couch, bathroom walls needing scrubbing, musty HVAC and grime on vents) lower the score slightly.
Service
9.2
Consistently strong positives: friendly, courteous front desk and GM, specific praise for staff (Aqua) and housekeeping; one isolated incident of a rude cleaner noted but not representative.
Location
9
Repeatedly noted as excellent—right off the freeway/interstate, close to gas, grocery and restaurants, convenient for travelers.
Room Quality
7.8
Mixed: clean rooms and good shower pressure reported, but several guests call rooms dated, mention a filthy couch, a very firm/poor bed, and small room size.
Amenities
8.4
Breakfast offered and recommended; parking and gym are limited (small parking lot, some had to park in fire lane; very small gym); pet-friendly policy noted positively.
Value for Money
8.9
Multiple comments call the stay affordable and good value, with solid service and breakfast for the price.
Food and Beverage
9
Breakfast repeatedly praised as good with more than just breads/cereal; guests cite good choices and quality.
Overall Experience
8.5
Generally positive stays highlighted by friendly staff, cleanliness, and location; a few service/room quality incidents temper the experience slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Dive into relaxation with our indoor swimming pool and enjoy the entertainment with a flat-screen cable TV in every room.

Convenient Facilities: Benefit from in-room microwave and fridge, fitness and business centers, and 24-hour reception services for a seamless stay.

Explore Nearby Attractions: With a prime location near Diamond Jo Casino, Northbridge Mall, and Green Lea Golf Course, adventure is just moments away.

Book now to experience the perfect blend of comfort and convenience at Best Western Plus Albert Lea I-90/I-35 Hotel.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 395 reviews
Cleanliness: 8
Service: 9.2
Location: 9
Room Quality: 7.8
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 9
Overall Experience: 8.5
J
Jim • extended_group • us
8
2026-11-06 • via Nuitee
C
Carroll • couple • us
10
2026-11-06 • via Nuitee
M
Michael • extended_group • il
9
מלון ברמה טובה מאוד
Pros:

מלון בדרך , מיקום טוב וברמה טובה מאוד

2026-10-25 • via Nuitee
M
Michael • couple • us
7
Average
Pros:

Location and they don’t charge extra for dogs

Cons:

The hot and cold in shower are backwards. We had handicap room. If someone is not mobile or speech impaired could get scaled and you would be sued. Not enough parking had to park in the fire lane.

2026-10-19 • via Nuitee
M
Michael • extended_group • us
8
Relaxing
Pros:

Very clean and well kept

Cons:

Parking lot was small

2026-10-18 • via Nuitee
A
Allen • couple • us
8
Overall good
Pros:

Clean, friendly staff

Cons:

Traffic noise was considerable

2026-10-17 • via Nuitee
D
Dale • couple • us
10
2026-10-15 • via Nuitee
J
Jeff • couple • us
10
Great shower pressure.
Pros:

Nice getaway.

2026-10-13 • via Nuitee
J
Jamie • couple • us
10
Comfortable
Pros:

Very clean

2026-10-12 • via Nuitee
J
James • solo_traveller • us
9
2026-10-12 • via Nuitee
L
Lori • couple • us
10
Stayed both coming and going
Pros:

Right off freeway. Clean. Staff offered referral for one of the best restaurants on our 24 day vacation. And we stayed here also on our return home.

2026-10-08 • via Nuitee
M
Mary • couple • us
9
2026-10-08 • via Nuitee
G
Gregory • couple • us
9
2026-10-08 • via Nuitee
N
Nelson • solo_traveller • us
10
Pros:

Aqua was amazing and friendly at check in

2026-09-19 • via Nuitee
W
Wally • solo_traveller • us
10
Pros:

Overall, very friendly and courteous staff, especially the GM!

Cons:

I can't think of anything at this time.

2026-09-13 • via Nuitee
A
Alan • couple • us
8
2026-09-12 • via Nuitee
S
Sergiy • family_with_children • us
9
2026-09-08 • via Nuitee
S
Shawn • couple • us
6
Pros:

The staff was very nice and breakfast was good.

Cons:

The rooms are very dated and need a makeover.
The couch was filthy dirty and had to get an extra clean sheet to drape over it so we could place our suitcase on it.

2026-09-07 • via Nuitee
S
Sandra • extended_group • us
8
Pros:

Staff was great. Convenient location.

Cons:

HVAC smelled musty and outer area was full of grime and dust. I wiped the filters with a Lysol wipe and also cleaned the outer vent.

2026-08-31 • via Nuitee
T
Tracy • family_with_children • us
8
Good place to lay your head for the night. Friendly staff!
Pros:

Great location to get back on the road. Staff was very friendly!

2026-08-29 • via Nuitee