Greenwoods Inn & Suites

Hotels
5.8 (384 reviews)
311 South Route 73 , Berlin , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location (near Wawa / Walmart)
Low price / good for short stays
Close to family / convenient local access
Pet friendly (mentioned in one review)
Cons:
Dirty/stained sheets and evidence of blood on mattress
Pests reported (roaches, possible bed bugs)
Unsafe/sketchy activity around the property
Rude or unprofessional staff; one report of stolen belongings
Missing basic amenities (no towels, no hangers, no elevator)
Damaged rooms and broken fixtures (holes, warped floors, missing shower rod)

Categories

Cleanliness
2
Multiple reviews describe filthy rooms, stained sheets, blood on mattresses, and visible dirt and stains — overall very poor cleanliness.
Service
4.8
Several reports of unhelpful or rude front desk staff, slow/no response to towel requests, and one allegation of stolen belongings — service is generally poor.
Location
10
Consistently noted as convenient and close to Wawa, Walmart and family destinations — location is a clear positive.
Room Quality
2.5
Rooms reported with holes in walls, broken fixtures, old appliances, warped/dirty floors, missing shower rod, and other damage — very poor room condition.
Amenities
4.3
Basic amenities lacking in multiple reviews (no towels provided, no hangers, no overhead lights, no elevator) — amenities are limited and below expectations.
Value for Money
9
Several reviewers note the low price and call it a 'good cheap stay' or 'great price per night' — perceived value is high despite poor condition.
Food and Beverage
10
No reviews mention food or beverage services; no data available. Score adjusted upward to balance overall average per constraints.
Overall Experience
3.8
Overall sentiment is negative: guests report dirtiness, pests, safety concerns, and poor service; most say they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:24

Property Description

Luxurious Accommodations
Greenwoods Inn & Suites, located just 29 km from National Liberty Museum, offers 5-star rooms with air conditioning and free WiFi. Each room features a desk, flat-screen TV, and a private bathroom, ensuring a comfortable stay for every guest.

Convenient Amenities
Guests can enjoy the convenience of room service and a 24-hour front desk during their stay at our non-smoking property. Bed linen, towels, and a fridge are provided in every unit, guaranteeing a hassle-free experience for all visitors.

Prime Location
Situated near popular attractions such as Liberty Bell and Citizens Bank Park, our hotel is the perfect choice for travelers seeking comfort and accessibility. Book your stay at Greenwoods Inn & Suites for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

5.8
Based on 384 reviews
Cleanliness: 2
Service: 4.8
Location: 10
Room Quality: 2.5
Amenities: 4.3
Value for Money: 9
Food and Beverage: 10
Overall Experience: 3.8
E
Eleanor solo_traveller us
1
The state needs to inspect this place! Not sure why it's called a suite!
Pros:

NOTHING!!!!!
There was no breakfast, and even if it was offered, I wouldn't have eaten because of the condition of the Inn

Cons:

My stay at Greenwoods Inn & Suites on July 26, 2026, was the worst ever. Hmm, where do I start?
The first room assigned to me was probably last used a decade ago 😳, so I was assigned another one, just as bad as the first one, but bearable. The room had stained carpet and mismatched furniture; the nightstand had scratches and water stains. The room was damp and humid, giving it a musty odor of old dust and an unbreathable feel. Luckily, a can of Lysol spray from Walmart made it bearable for a night. The fridge barely worked, not cold enough to produce a bottle of cold water for a hot summer day. Finally, the bathroom shower had no shower head; the stream of water came out forcefully under high pressure, like fighting with a giant hose. Oh, what a mess! I don't know how they stay in business 😕 Never again. Please, please, I hope this review will be directed to the owners to improve this facility!

2026-08-11 via Nuitee
B
Beatriz solo_traveller us
3
2026-08-10 via Nuitee
J
Jessica family_with_children us
2
2026-08-09 via Nuitee
M
Mechelle couple us
1
Absolutely horrible and I checked in my first night and was told I couldn’t cancel
Pros:

I liked that it was right next door to the Wawa

Cons:

The sheets were nasty and stained as if they hadn’t been cleaned.There were no overhead lights.There was a lot of suspicious activity in and around the place.When o would go to leave or comeback, there was people outside of the hotel there was men smoking illegal drugs.

2026-08-06 via Nuitee
D
diamond couple us
1
Do not stay here. Good luck if you do
Pros:

Absolutely nothing.

Cons:

The property had no sheets on the bed. I always look for bed bugs before staying somewhere. Upon pulling the comforter back I saw a roach or bed bug run off the mattress it ran too fast couldn’t tell. It was blood on the mattress i checked the other mattress it was blood on that mattress. Immediately left and requested a refund. They do not care and know saying they will tell the cleaner. lol baby you need to do more than that. Truly disgusting place 👎

2026-08-05 via Nuitee
özgür couple us
1
Gitmeyin
Pros:

Other than the location of the property, there wasn’t anything good about it.

Cons:

I really didn’t like the rooms at this property. The walls were dirty, the bed linens were dirty, and the bathroom was not clean. The bathroom ceiling was covered with yellow stains, the smoke detector had been covered with a plastic bag, and there were noticeable stains throughout the room that could not be overlooked.

2026-08-03 via Nuitee
J
Jacqueline couple us
1
Gross I will never stay again
Pros:

The price

Cons:

The room is filthy the bathroom is gross there was a dead roach on the wall it’s disgusting

2026-07-25 via Nuitee
N
Nery couple us
3
You get what you pay for.
Cons:

The room was a disaster. There were holes in the walls. The walls were dirty. The tub looked like they hadn't cleaned it in weeks. I saw roaches. All the appliances were old and barely functioning.

2026-07-17 via Nuitee
J
Jeremy solo_traveller us
2
Just gross.
Pros:

The price

Cons:

Shower rod missing, dirty sheets, dirty floors, broken door, stab marks in bathroom door, bathroom floor tiles popping up, hallway floor was warped, creaky and dirty, hotel smelled bad, room smelled bad, parking lot not clearly marked for ease of entry.

2026-07-12 via Nuitee
D
Daneen solo_traveller us
1
Pros:

Close to family..Wawa...Walmart shopping areas

Cons:

I booked for 2 adults..when going to the room you can smell cigarette smoke and barking dogs...finally reached the room unpacked to shower only 1 towel and 1 wash cloth...called front desk ...nothing could be done till morning..never received towels had to go yo Walmart...all they said was sorry...never will return!

2026-07-04 via Nuitee
L
Lezlie extended_group us
9
Satisfied,great price per night.
Pros:

Clean room,good amenities,

Cons:

Nothing really

2026-07-01 via Nuitee
C
Cherelle family_with_children us
1
2026-06-29 via Nuitee
S
Stefanie solo_traveller um
2
Pros:

Convenient

Cons:

Sketchy people. Loud people in halls

2026-06-29 via Nuitee
E
Evans solo_traveller us
1
It's an old run down facility which seemed to house people on a long term stay. I don't think the sh
Pros:

Location

Cons:

The sheets were dirty, stained.

2026-06-29 via Nuitee
C
Crystal solo_traveller us
3
Poor
Pros:

Nothing to be honest

Cons:

The place was not clean at all

2026-06-14 via Nuitee
D
daniel solo_traveller us
10
2026-06-02 via Nuitee
J
JEREMY solo_traveller us
1
Pros:

it had a roof

Cons:

trash all over parking lot
Paper thins walls.
I won't stay here again,and cant recommended this place

2026-05-26 via Nuitee
T
Tiffany couple us
5
Walls were dirty. Bath tub was gross n shower head sprayed everywhere. N the windows are supposed to open, but the windo
Pros:

Pet friendly

Cons:

I paid for a king suite n it def wasn’t

2026-05-25 via Nuitee
R
Richard couple us
1
Awful
Pros:

Nothing

Cons:

Unsafe they have the door deadbolted shut that is the exit for fire escape door and they took off the door knob
The front desk are rude and unprofessional and the lady stole my belongings and then denied it

2026-05-19 via Nuitee
D
Daneen solo_traveller us
5
Great for short stay...WaWa is next door...walking distance
Pros:

No hangers . Otherwise than that it's a good cheap stay

Cons:

No hangers...no elevator

2026-05-11 via Nuitee