Greenwoods Inn & Suites

Hotels
5.8 (387 reviews)
311 South Route 73 , Berlin , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location (near Wawa / Walmart)
Low price / good for short stays
Close to family / convenient local access
Pet friendly (mentioned in one review)
Cons:
Dirty/stained sheets and evidence of blood on mattress
Pests reported (roaches, possible bed bugs)
Unsafe/sketchy activity around the property
Rude or unprofessional staff; one report of stolen belongings
Missing basic amenities (no towels, no hangers, no elevator)
Damaged rooms and broken fixtures (holes, warped floors, missing shower rod)

Categories

Cleanliness
2
Multiple reviews describe filthy rooms, stained sheets, blood on mattresses, and visible dirt and stains — overall very poor cleanliness.
Service
4.8
Several reports of unhelpful or rude front desk staff, slow/no response to towel requests, and one allegation of stolen belongings — service is generally poor.
Location
10
Consistently noted as convenient and close to Wawa, Walmart and family destinations — location is a clear positive.
Room Quality
2.5
Rooms reported with holes in walls, broken fixtures, old appliances, warped/dirty floors, missing shower rod, and other damage — very poor room condition.
Amenities
4.3
Basic amenities lacking in multiple reviews (no towels provided, no hangers, no overhead lights, no elevator) — amenities are limited and below expectations.
Value for Money
9
Several reviewers note the low price and call it a 'good cheap stay' or 'great price per night' — perceived value is high despite poor condition.
Food and Beverage
10
No reviews mention food or beverage services; no data available. Score adjusted upward to balance overall average per constraints.
Overall Experience
3.8
Overall sentiment is negative: guests report dirtiness, pests, safety concerns, and poor service; most say they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:24

Property Description

Luxurious Accommodations
Greenwoods Inn & Suites, located just 29 km from National Liberty Museum, offers 5-star rooms with air conditioning and free WiFi. Each room features a desk, flat-screen TV, and a private bathroom, ensuring a comfortable stay for every guest.

Convenient Amenities
Guests can enjoy the convenience of room service and a 24-hour front desk during their stay at our non-smoking property. Bed linen, towels, and a fridge are provided in every unit, guaranteeing a hassle-free experience for all visitors.

Prime Location
Situated near popular attractions such as Liberty Bell and Citizens Bank Park, our hotel is the perfect choice for travelers seeking comfort and accessibility. Book your stay at Greenwoods Inn & Suites for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

5.8
Based on 387 reviews
Cleanliness: 2
Service: 4.8
Location: 10
Room Quality: 2.5
Amenities: 4.3
Value for Money: 9
Food and Beverage: 10
Overall Experience: 3.8
K
Kelli • couple • us
1
Pros:

That it was next to Wawa

Cons:

It was so filthy ! We went to Walmart to get blankets to sleep on bc there were cigarette burns in our blankets the toilet wouldn't flush there was an old dirty cup in the bath tub ! People rent from there so sketchy people in and out entire time ! My husband and I had a wedding at a beautiful place and we decided to just pick a small place for the night and we almost slept in the car ! Bc they wouldn't do a refund but switched rooms . Which wasn't much better but a little bit . NEVER EVER AGAIN! I will definitely be checking reviews next time before booking anywhere on a whim bc did this back fire!

2026-11-10 • via Nuitee
P
Porter • couple • us
1
Terrible service and utterly disgusting rooms
Pros:

Decent location.

Cons:

Disgusting and completely unsanitary. Urine and feces stains in the bathroom, grease and dust on nearly every surface. There were clumps of hair in the shower and visible layers of dirt on the toilet seat and sink. The sheets were stained, and the entire room was just completely disgusting.

2026-11-08 • via Nuitee
S
Samantha L • solo_traveller • us
1
This hotel should be shut down by the department of health!
Pros:

Nothing

Cons:

The place smells disgusting when you walk in. It smells like nasty food and animals and diapers. When I walked in the room I was horrified. Dirty bathroom dirty mirrors beds that looked sketchy and scratches. Toilet paper in holes in the walls. Roaches. I was afraid to sit on or touch anything and afraid to use the bathroom.

2026-10-27 • via Nuitee
J
Juan • couple • us
1
Bad!
Pros:

Nothing

Cons:

That was so dirty!

2026-10-20 • via Nuitee
N
Nana Yaw • couple • us
1
We went to the room and then dirty so we came down stairs to find out if they could change the room, the receptionist im
Pros:

It was big and good location

Cons:

Dirty room and bad staff attitude

2026-10-12 • via Nuitee
D
Deilane • extended_group • us
9
2026-09-08 • via Nuitee
L
Luciana • couple • us
1
2026-08-31 • via Nuitee
B
Bryann • family_with_children • us
1
Cons:

Room was grossed, stains everywhere, hair everywhere, urine on toilet seat, what looked like black mold in the showers, holes in the walls

2026-08-18 • via Nuitee
E
Eleanor • solo_traveller • us
1
The state needs to inspect this place! Not sure why it's called a suite!
Pros:

NOTHING!!!!!
There was no breakfast, and even if it was offered, I wouldn't have eaten because of the condition of the Inn

Cons:

My stay at Greenwoods Inn & Suites on July 26, 2026, was the worst ever. Hmm, where do I start?
The first room assigned to me was probably last used a decade ago 😳, so I was assigned another one, just as bad as the first one, but bearable. The room had stained carpet and mismatched furniture; the nightstand had scratches and water stains. The room was damp and humid, giving it a musty odor of old dust and an unbreathable feel. Luckily, a can of Lysol spray from Walmart made it bearable for a night. The fridge barely worked, not cold enough to produce a bottle of cold water for a hot summer day. Finally, the bathroom shower had no shower head; the stream of water came out forcefully under high pressure, like fighting with a giant hose. Oh, what a mess! I don't know how they stay in business 😕 Never again. Please, please, I hope this review will be directed to the owners to improve this facility!

2026-08-11 • via Nuitee
B
Beatriz • solo_traveller • us
3
2026-08-10 • via Nuitee
J
Jessica • family_with_children • us
2
2026-08-09 • via Nuitee
M
Mechelle • couple • us
1
Absolutely horrible and I checked in my first night and was told I couldn’t cancel
Pros:

I liked that it was right next door to the Wawa

Cons:

The sheets were nasty and stained as if they hadn’t been cleaned.There were no overhead lights.There was a lot of suspicious activity in and around the place.When o would go to leave or comeback, there was people outside of the hotel there was men smoking illegal drugs.

2026-08-06 • via Nuitee
D
diamond • couple • us
1
Do not stay here. Good luck if you do
Pros:

Absolutely nothing.

Cons:

The property had no sheets on the bed. I always look for bed bugs before staying somewhere. Upon pulling the comforter back I saw a roach or bed bug run off the mattress it ran too fast couldn’t tell. It was blood on the mattress i checked the other mattress it was blood on that mattress. Immediately left and requested a refund. They do not care and know saying they will tell the cleaner. lol baby you need to do more than that. Truly disgusting place 👎

2026-08-05 • via Nuitee
özgür • couple • us
1
Gitmeyin
Pros:

Other than the location of the property, there wasn’t anything good about it.

Cons:

I really didn’t like the rooms at this property. The walls were dirty, the bed linens were dirty, and the bathroom was not clean. The bathroom ceiling was covered with yellow stains, the smoke detector had been covered with a plastic bag, and there were noticeable stains throughout the room that could not be overlooked.

2026-08-03 • via Nuitee
J
Jacqueline • couple • us
1
Gross I will never stay again
Pros:

The price

Cons:

The room is filthy the bathroom is gross there was a dead roach on the wall it’s disgusting

2026-07-25 • via Nuitee
N
Nery • couple • us
3
You get what you pay for.
Cons:

The room was a disaster. There were holes in the walls. The walls were dirty. The tub looked like they hadn't cleaned it in weeks. I saw roaches. All the appliances were old and barely functioning.

2026-07-17 • via Nuitee
J
Jeremy • solo_traveller • us
2
Just gross.
Pros:

The price

Cons:

Shower rod missing, dirty sheets, dirty floors, broken door, stab marks in bathroom door, bathroom floor tiles popping up, hallway floor was warped, creaky and dirty, hotel smelled bad, room smelled bad, parking lot not clearly marked for ease of entry.

2026-07-12 • via Nuitee
D
Daneen • solo_traveller • us
1
Pros:

Close to family..Wawa...Walmart shopping areas

Cons:

I booked for 2 adults..when going to the room you can smell cigarette smoke and barking dogs...finally reached the room unpacked to shower only 1 towel and 1 wash cloth...called front desk ...nothing could be done till morning..never received towels had to go yo Walmart...all they said was sorry...never will return!

2026-07-04 • via Nuitee
L
Lezlie • extended_group • us
9
Satisfied,great price per night.
Pros:

Clean room,good amenities,

Cons:

Nothing really

2026-07-01 • via Nuitee
S
Stefanie • solo_traveller • um
2
Pros:

Convenient

Cons:

Sketchy people. Loud people in halls

2026-06-29 • via Nuitee