Best Western Bend North

Hotels
•
Best Western
8 (587 reviews)
20615 Grandview Dr , Bend , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
Dirty rooms
Old carpets
Noisy environment

Categories

Cleanliness
6.96
There were multiple mentions of dirty rooms and towels, which negatively impacted the cleanliness perception.
Service
8.43
Most reviews praised the staff for being friendly and professional, albeit some noted they were not accommodating in certain instances.
Location
7.97
The location was generally convenient, though some concerns about the surroundings were mentioned.
Room Quality
7.42
Mixed feedback with some rooms being spacious and nice, while others were older and had issues like cleanliness and AC problems.
Amenities
8.95
Positive remarks about the pool, hot tub, and breakfast offerings, though some amenities were noted as needing updates.
Value for Money
7.91
For the most part, guests felt they received good value considering the quality and services provided.
Food and Beverage
8.46
The breakfast options received consistent praise, contributing positively to the overall experience.
Overall Experience
7.93
Generally positive experiences reported, although some issues were highlighted regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:31

Property Description

Convenient Location
This Holiday Inn is conveniently situated just off US-97, a short distance from Bend, Oregon, making it an ideal choice for both leisure and business travelers.

Modern Amenities
Guests can enjoy a complimentary breakfast each morning and make use of the fitness center, indoor pool, and hot tub during their stay. The rooms are well-equipped with cable TV, free Wi-Fi, a refrigerator, and a microwave for added convenience.

24-Hour Services
With a round-the-clock front desk, business center, and laundry facilities, guests at Best Western Plus Bend North can rest assured that their needs will be met at any time of the day.

Book your stay at Best Western Plus Bend North now to experience comfort and convenience during your visit to Bend, Oregon.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 587 reviews
Cleanliness: 6.96
Service: 8.43
Location: 7.97
Room Quality: 7.42
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
H
H • solo_traveller • us
10
2026-05-24 • via Nuitee
G
garg • couple • us
7
2026-05-19 • via Nuitee
T
Tom • solo_traveller • us
7
2026-05-14 • via Nuitee
K
Katie • solo_traveller • us
8
2026-05-12 • via Nuitee
M
Mitzi • extended_group • us
5
2026-05-11 • via Nuitee
D
Deborah • extended_group • ch
7
Pros:

Typisch amerikanisches Hotel/Motel. Nichts spezielles, für eine Nacht auf jeden Fall ok.

2026-05-09 • via Nuitee
M
Marisol • family_with_children • us
10
2026-05-09 • via Nuitee
J
Jason • solo_traveller • us
8
Pros:

The breakfast was awesome.

Cons:

The hot tub had strange things floating in it.

2026-05-08 • via Nuitee
M
Michael • family_with_children • us
8
Pros:

Overall what I expected.

Cons:

It was disappointing to what appear that there was a little urine on the toilet seat.

2026-05-07 • via Nuitee
I
Ian • solo_traveller • us
7
2026-05-05 • via Nuitee
• couple • us
10
2026-04-27 • via Nuitee
B
Banks • couple • us
8
Will definitely stay again.
Pros:

The front desk staff were great! Super nice, helpful and smart!!!

2026-04-24 • via Nuitee
A
Alex • family_with_children • us
10
2026-04-23 • via Nuitee
A
Alex • family_with_children • us
10
2026-04-23 • via Nuitee
S
Sean • solo_traveller • us
8
2026-04-21 • via Nuitee
J
Joe • solo_traveller • us
10
Great location between Bend and Redmond for high school sports tournament
Pros:

Perfect

Cons:

Clean, staff friendly, positive, helpful

2026-04-19 • via Nuitee
P
Patricia • family_with_children • us
10
All good but front desk staff
Pros:

Good

Cons:

Front desk staff was unfriendly, non smiling
No hello, or welcome.

2026-04-19 • via Nuitee
A
Alisa • couple • us
5
It was decent, pricing was high for off season.
Pros:

It was clean. Staff meh. Noisy guests on my floor.

Cons:

On the far North Edge of Bend

2026-04-15 • via Nuitee
R
Rebecca • couple • us
8
Best Western is a consistently reliable and comfortable stay.
Pros:

Nice breakfast!

Cons:

We had to ask for 2 new light bulbs for our room as one was burned out and another missing. Front desk was responsive and helpful.

2026-04-15 • via Nuitee
R
Ryan • family_with_children • us
1
NOTHING DO NOT STAY HERE DEAD MOUSE IN ROOM AT CHECK IN!!!!!!
Pros:

NOTHING DO NOT STAY HERE DEAD MOUSE IN ROOM AT CHECK IN!!!!!!

Cons:

I LIKED NOTHING. DO NOT STAY HERE DEAD MOUSE IN ROOM AT CHECK IN!!!!!!
This hotel had a nice lobby and good reviews but upon check-in and entering the room I sat on one of the beds and looked around and saw how instantly gross it looked and then I saw it!! A DEAD MOUSE and it was rotting not fresh!!! It also had garbage around it, specifically a gatordaide bottle cap by it and a sliver of a shiny piece of garbage. Nothing was hiding it, it was slightly under the bed but completely visible!!!! I was in the room less than 5 minutes before seeing it! I immediately took my baby and toddler to the front desk, explaining to the employee what I had just saw! They showed us another room that was just as dirty! I got a refund immediately and left!!! I took a photo but I am not posting it here because it is disturbing!

2026-04-14 • via Nuitee