Best Western Bend North

Hotels
•
Best Western
8 (640 reviews)
20615 Grandview Dr , Bend , us
+1 541-317-8500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
Dirty rooms
Old carpets
Noisy environment

Categories

Cleanliness
6.96
There were multiple mentions of dirty rooms and towels, which negatively impacted the cleanliness perception.
Service
8.43
Most reviews praised the staff for being friendly and professional, albeit some noted they were not accommodating in certain instances.
Location
7.97
The location was generally convenient, though some concerns about the surroundings were mentioned.
Room Quality
7.42
Mixed feedback with some rooms being spacious and nice, while others were older and had issues like cleanliness and AC problems.
Amenities
8.95
Positive remarks about the pool, hot tub, and breakfast offerings, though some amenities were noted as needing updates.
Value for Money
7.91
For the most part, guests felt they received good value considering the quality and services provided.
Food and Beverage
8.46
The breakfast options received consistent praise, contributing positively to the overall experience.
Overall Experience
7.93
Generally positive experiences reported, although some issues were highlighted regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:31

Property Description

Convenient Location
This Holiday Inn is conveniently situated just off US-97, a short distance from Bend, Oregon, making it an ideal choice for both leisure and business travelers.

Modern Amenities
Guests can enjoy a complimentary breakfast each morning and make use of the fitness center, indoor pool, and hot tub during their stay. The rooms are well-equipped with cable TV, free Wi-Fi, a refrigerator, and a microwave for added convenience.

24-Hour Services
With a round-the-clock front desk, business center, and laundry facilities, guests at Best Western Plus Bend North can rest assured that their needs will be met at any time of the day.

Book your stay at Best Western Plus Bend North now to experience comfort and convenience during your visit to Bend, Oregon.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDM

Location

Guest Reviews

8
Based on 640 reviews
Cleanliness: 6.96
Service: 8.43
Location: 7.97
Room Quality: 7.42
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
T
Thanh Cong • family_with_children • us
1
2026-08-13 • via Nuitee
M
Michael • couple • us
7
2026-08-13 • via Nuitee
S
Steve • couple • us
5
One night stay
Cons:

I don’t like that the door had gaps in it, and the lights from the hallway shine through and kept me up all night.

2026-08-12 • via Nuitee
H
Haley • couple • us
2
2026-08-08 • via Nuitee
K
Ken • couple • us
9
2026-08-08 • via Nuitee
A
Andrea • couple • us
8
2026-08-07 • via Nuitee
M
Mogenta • Family
6
It was okay for what we needed it for.
Pros:

Our stay was okay, but the hotel is definitely showing its age. While the room was generally clean, the overall property feels dated and could benefit from some renovations and updates.

The service was acceptable, although not particularly memorable. Staff were polite, but the experience lacked the warmth and attentiveness you might expect.

The biggest disappointment was the breakfast. The selection was quite limited, and the quality was average at best. The coffee wasn't great and they didn't have real creamer just Coffee Mate.

Overall, the hotel is adequate if you're simply looking for a place to sleep, but it did not offer the comfort, amenities, or dining experience we were hoping for. With some improvements and upgrades, it could be a much better stay.

2026-08-05 • via Tripadvisor
A
Angela • family_with_children • us
10
Our stay was great!
Pros:

Cleanliness and friendly staff.

Cons:

I would have liked lighter free weight options in the fitness center. The lightest weight was 25 pounds.

2026-08-05 • via Nuitee
N
Nancy • solo_traveller • us
10
2026-08-04 • via Nuitee
A
Argyle • solo_traveller • us
4
Pros:

Parking was good

Cons:

Staff was rude unhelpful and certainly not friendly

2026-08-02 • via Nuitee
W
Williamson • solo_traveller • us
10
2026-07-25 • via Nuitee
G
Guadalupe • couple • us
8
2026-07-21 • via Nuitee
E
EVAN • couple • us
10
2026-07-20 • via Nuitee
J
Johanna • couple • us
7
2026-07-17 • via Nuitee
A
Amihai • family_with_children • il
7
Pros:

חדרים נקיים ומרווחים

Cons:

סתימות בשירותים

2026-07-16 • via Nuitee
A
Alan • couple • us
3
I won't be staying here again...ever.
Pros:

The breakfast was somewhat adequate. Most of the hot dishes were cold. The waffle mix took an unrealistic time to fill up the cup in order to make a complete waffle.

Cons:

The cleanliness of the room was unsatisfactory. The bathroom sink looked like it hadn't been cleaned in some time. The roll of toilet paper was half gone with no spare. The bathtub was no very clean as well. The window was so dirty that you couldn't really see out of it. It was absolutely filthy. The beds smelled like feet, they were uncomfortable, and the pillows were nearly as flat as cardboard. The Keurig coffee maker was pretty nasty. I made one cup of coffee and it tasted horrible. The hot water in the lobby, when I first got some out of the thermos, was brown.

2026-07-13 • via Nuitee
R
Richard • couple • us
7
2026-07-12 • via Nuitee
D
deborahkC9627YF • Family
2
Fraudulent charges, terrible customer service
Pros:

We stayed only one night but were fraudulently charged for stays on two nights. We stayed on the 16th but were also charged for a stay on the 13th. Repeated calls on the local & corporate level were unsuccessful. Fortunately, the Fraud Unit at Chase resolved the issue. Avoid staying at all cost.

2026-07-11 • via Tripadvisor
D
Darrel • solo_traveller • us
9
2026-07-11 • via Nuitee
K
Kranthi Kumar • family_with_children • us
6
It’s ok, but not worth the money.
Cons:

Not worth for the price. Carpet has stains.

2026-07-09 • via Nuitee