Best Western Bend North

Hotels
•
Best Western
8 (554 reviews)
20615 Grandview Dr , Bend , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
Dirty rooms
Old carpets
Noisy environment

Categories

Cleanliness
6.96
There were multiple mentions of dirty rooms and towels, which negatively impacted the cleanliness perception.
Service
8.43
Most reviews praised the staff for being friendly and professional, albeit some noted they were not accommodating in certain instances.
Location
7.97
The location was generally convenient, though some concerns about the surroundings were mentioned.
Room Quality
7.42
Mixed feedback with some rooms being spacious and nice, while others were older and had issues like cleanliness and AC problems.
Amenities
8.95
Positive remarks about the pool, hot tub, and breakfast offerings, though some amenities were noted as needing updates.
Value for Money
7.91
For the most part, guests felt they received good value considering the quality and services provided.
Food and Beverage
8.46
The breakfast options received consistent praise, contributing positively to the overall experience.
Overall Experience
7.93
Generally positive experiences reported, although some issues were highlighted regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:31

Property Description

Convenient Location
This Holiday Inn is conveniently situated just off US-97, a short distance from Bend, Oregon, making it an ideal choice for both leisure and business travelers.

Modern Amenities
Guests can enjoy a complimentary breakfast each morning and make use of the fitness center, indoor pool, and hot tub during their stay. The rooms are well-equipped with cable TV, free Wi-Fi, a refrigerator, and a microwave for added convenience.

24-Hour Services
With a round-the-clock front desk, business center, and laundry facilities, guests at Best Western Plus Bend North can rest assured that their needs will be met at any time of the day.

Book your stay at Best Western Plus Bend North now to experience comfort and convenience during your visit to Bend, Oregon.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 554 reviews
Cleanliness: 6.96
Service: 8.43
Location: 7.97
Room Quality: 7.42
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
D
Derrill • couple • us
4
Pros:

Breakfast was hot only if you got there right when it opened.

Cons:

No carts available. My husband had just had surgery and no carts made it very difficult.

2026-01-31 • via Nuitee
A
Aaron • couple • us
1
2026-01-29 • via Nuitee
N
Nicolle • family_with_children • us
8
Pros:

Great stay. It was clean and the staff was very helpful and friendly. Our first room the TV wasn't working. They tried to troubleshoot the problem but then moved us to a new room with no problem.

2026-01-27 • via Nuitee
M
Michael • solo_traveller • us
1
We didn't stay there
Pros:

It was in a good easy part to get to in town

Cons:

The room was disgusting there was used straws and microwave food box tops and trash all over the room like they didn't even care to clean or vacuum bathroom was also dirty. The tv also did not work and when I contacted the front desk more then once there was no answer but when I went downstairs the front desk guy came right out.

2026-01-26 • via Nuitee
W
Wesley • couple • us
3
I did not like the cleanliness of either room I was asined to.
Pros:

It was out of the way

Cons:

It was out of the way

2026-01-25 • via Nuitee
W
Wesley • couple • us
3
2026-01-25 • via Nuitee
P
Patricia • family_with_children • us
10
I will stay again, if in Bend
Pros:

It was a great hotel and enjoyed my.stay

Cons:

Nothing really

2026-01-20 • via Nuitee
T
Tom • couple • us
9
2026-01-20 • via Nuitee
D
David • extended_group • us
10
Excelente
Pros:

Amabilidad

2026-01-20 • via Nuitee
J
Jessica • family_with_children • us
4
Cons:

Our bathroom was dirty when we checked in. Dirty towels, hair everywhere, a contact lens on the floor from an other guest. It took 45 minutes for the hotel staff to come clean it and kept my whole family awake waiting. Our keys never worked and we had to go get a new one almost every time we needed to enter our room.

2026-01-19 • via Nuitee
M
Mary • couple • us
7
I contacted Booking first but evidently but I entered the wrong dates (Aug 1st tyrough 2nd) so requested a change of dat
Pros:

Nice area, clean and staff was excellent.

Cons:

Room keys were not working correctly.

2026-01-19 • via Nuitee
D
Dana • couple • us
8
2026-01-19 • via Nuitee
K
Katilynn • family_with_children • us
5
Pros:

Breakfast was good and stocked which was nice because we came late. Staff was great. Room was clean.

Cons:

Comforters weren’t comfortable, pool/hot tub looked murky and yellow. I think that was partially from the lights but I felt uncomfortable the whole time.

2026-01-18 • via Nuitee
H
H4758ZSkellys • Business
2
Don't book this hotel
Pros:

Let me start by saying DO NOT stay at this hotel. The hotel is old and run down. The rooms are okay, but old. During my stay, they had a few bus loads of a kids staying at the hotel. They ran from room to room, slamming doors, yelling for hours. When we called the front desk to complain, the front desk clerk said he was aware, but was the only one working and was unable to do anything about it. I found this really odd. Needless to say, us, along with numerous other guests, listened to this for hours. Not a great experience. Side note as well, this hotel has nothing near it. It's very isolated. You cannot walk to antyhing near by.

2026-01-16 • via Tripadvisor
G
Goldhara • couple • us
6
Wouldn’t stay in the future. Sagging bed was the deal breaker.
Pros:

The location was perfect for our needs. We appreciated breakfast service. Spacious.

Cons:

Bed, coffee, and wifi.
Bed -The mattress belongs in mattress jail. Sinks in the middle. No matter how close to the edge you start you wake up in the middle.
Way too soft.
Coffee- in room Kuerig didn’t work.
WiFi - log in required everyday. Annoying.

2026-01-12 • via Nuitee
B
Barbara • couple • us
10
great breakfast and always cleaning the room to keep neat and orderly for more guests coming for breakfast.Front drsk ve
Pros:

attention to details. Always cleaning and asking if they could help us with anything

Cons:

nothing

2026-01-12 • via Nuitee
M
Marie • family_with_children • us
8
Pros:

good breakfast and working condition pool and hot tub

Cons:

pool could have been a little better filtered looking.

2026-01-06 • via Nuitee
J
Josh • family_with_children • us
8
Pros:

Excellent very yummy breakfast with lots of wonderful selections!

Cons:

comfortable pillows

2026-01-05 • via Nuitee
A
Alexia • family_with_children • us
10
2026-01-04 • via Nuitee
L
Lane • couple • us
1
2025-12-31 • via Nuitee