Best Western Bend North

Hotels
•
Best Western
8 (611 reviews)
20615 Grandview Dr , Bend , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
Dirty rooms
Old carpets
Noisy environment

Categories

Cleanliness
6.96
There were multiple mentions of dirty rooms and towels, which negatively impacted the cleanliness perception.
Service
8.43
Most reviews praised the staff for being friendly and professional, albeit some noted they were not accommodating in certain instances.
Location
7.97
The location was generally convenient, though some concerns about the surroundings were mentioned.
Room Quality
7.42
Mixed feedback with some rooms being spacious and nice, while others were older and had issues like cleanliness and AC problems.
Amenities
8.95
Positive remarks about the pool, hot tub, and breakfast offerings, though some amenities were noted as needing updates.
Value for Money
7.91
For the most part, guests felt they received good value considering the quality and services provided.
Food and Beverage
8.46
The breakfast options received consistent praise, contributing positively to the overall experience.
Overall Experience
7.93
Generally positive experiences reported, although some issues were highlighted regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:31

Property Description

Convenient Location
This Holiday Inn is conveniently situated just off US-97, a short distance from Bend, Oregon, making it an ideal choice for both leisure and business travelers.

Modern Amenities
Guests can enjoy a complimentary breakfast each morning and make use of the fitness center, indoor pool, and hot tub during their stay. The rooms are well-equipped with cable TV, free Wi-Fi, a refrigerator, and a microwave for added convenience.

24-Hour Services
With a round-the-clock front desk, business center, and laundry facilities, guests at Best Western Plus Bend North can rest assured that their needs will be met at any time of the day.

Book your stay at Best Western Plus Bend North now to experience comfort and convenience during your visit to Bend, Oregon.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 611 reviews
Cleanliness: 6.96
Service: 8.43
Location: 7.97
Room Quality: 7.42
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
A
Ahnah • extended_group • us
7
The prices per night were a little higher than expected but it was peak season that we were there
Pros:

Good breakfast

Cons:

The pool was cloudy and we only got to use the hot tub once because it needed to be repaired

2026-07-01 • via Nuitee
H
Howard • couple • us
4
Pros:

Location was good for our destination and travels

Cons:

Amenities were listed as available, and once we got there it stayed closed and unavailable through our entire stay. Hot tub was listed on website and booking site as available and was not. Room needed to be better cleaned and bugs were in bathroom under vanity area and in kitchen area

2026-06-30 • via Nuitee
R
Rachel • family_with_children • us
8
2026-06-29 • via Nuitee
D
David • solo_traveller • us
5
Pros:

For the price I would expect a nicer hotel . The window in the room I stayed in was broken . The screen had holes in it . This hotel needs to be updated.

Cons:

Nicer pillows s .

2026-06-25 • via Nuitee
N
Nutpraewa • family_with_children • us
10
It was nice stay would come back again
Pros:

Nice and clean hotel. the breakfast is many options and the lady who fill up/stocks the foods always come out with smile and has an excellent services which is stand out the most.

Cons:

Nothing

2026-06-24 • via Nuitee
K
Kathy • couple • us
9
Clean, comfortable & good price
2026-06-20 • via Nuitee
G
Gary • solo_traveller • us
5
2026-06-18 • via Nuitee
S
Sheila • couple • us
9
Pros:

Every thing was great, I like the location, the pool, the rooms were clean, and it was quiet at night.

Cons:

I could feel the springs in the mattress:/
It wasn’t that comfortable.

2026-06-17 • via Nuitee
B
Barbara games • solo_traveller • us
9
2026-06-17 • via Nuitee
A
amanda • couple • us
10
2026-06-14 • via Nuitee
L
Linda • couple • us
7
We still had a decent stay despite our mattress being saggy, but hotel in proximity of activities
Pros:

The breakfast was very nice with lots of options for ages young to old

Cons:

King size mattress was sagging in center, dusty end tables on lower portions, edges around shower don’t look very clean, and bottom of inside bathroom door is rotting wood that’s been painted over

2026-06-12 • via Nuitee
C
Carolyn • solo_traveller • us
10
Pros:

Clean, comfortable acco.odations.
Good location for us. Good value too. The breakfast was great. A perk we had not expected.

Cons:

Hotel needs a better "snack" store. Very little to choose from. We were too tired to go out so went without.
The only choices were some chips, 1 choice of frozen Lean Cuisine Spaghetti and one type of candy. Disappointing 😞.

2026-06-11 • via Nuitee
A
Avishan • couple • us
8
2026-06-09 • via Nuitee
K
Kimberley • extended_group • us
2
2026-06-07 • via Nuitee
M
Michael • couple • us
4
It was ok. Not likely to stay there again.
Pros:

Ok, wasn’t bad.

Cons:

Location related to food and other amenities. Unfortunate to get room for accessibility, made shower difficult and I would have preferred it be saved for someone who needed it.

2026-06-06 • via Nuitee
T
Thomas • family_with_children • us
8
2026-06-03 • via Nuitee
J
John • couple • us
9
Enjoyed our stay
Pros:

Breakfast was good. Selection the vitamins excellent.

Cons:

Nothing.

2026-06-02 • via Nuitee
R
rogelio • family_with_children • us
6
Pros:

Breakfast had a good variety.

Cons:

Mold in bathroom. When we asked room service to return in 10 minutes they never did. When we asked for our towels to be replaced because room service never returned we were treated rudely. Lots of transients around the area. Mini fridge was about useless. Definitely won't be staying here again.

2026-05-26 • via Nuitee
T
Terry • couple • us
9
Pros:

The room was large and comfortable. The breakfast was very good!

Cons:

There should have been soap for the shower. The soap provided was very meager.

2026-05-26 • via Nuitee
C
CJ • family_with_children • us
5
Not what was listed or expected.
Pros:

Breakfast was average but appeared to be kept up on.

Cons:

The staff attempted to accommodate but was unable to. Listing stated that there was a pullout bed but they didn't have anything in the hotel with that. The air conditioner wasn't working in the first room and transferred us to another where the air conditioner was making loud noises throughout the entirety of the stay. The rooms were not cleaned and they did not replace towel or blankets when going into the room. There was stuff on the wall that looked as they didn't clean it along with the garbage can. The shower handle was broken and not repaired. When addressing these issues they said "sorry for that" but did not do anything further.

2026-05-26 • via Nuitee