Holiday Inn Express & Suites Ghent by IHG

Hotels
•
Holiday Inn Express
8.4 (1786 reviews)
Akkerhage 2 , Ghent , BE
+32 9 395 05 14

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Comfortable and spacious rooms
Very good/excellent breakfast with wide variety
Friendly and attentive staff
Clean and well-maintained rooms reported by many
Onsite gym and nearby running path
Convenient road access and proximity to hospital
Cons:
Significant highway/autobahn noise for rooms facing the road
Paid parking (sometimes unexpected or viewed as expensive)
Occasional cleanliness issues (e.g., microwave not clean)
Sofa-bed can be noisy
Reception language/training inconsistencies; some communication difficulties
Limited public transport at certain times (bus not available on weekends)

Categories

Cleanliness
7.8
Mixed mentions: many guests reported clean, well-kept rooms, but a few specific cleanliness problems (dirty microwave, occasional issues noted in room amenities) lowered the score.
Service
9
Generally praised: multiple guests called staff very nice and attentive; some reception training/language issues were noted but experienced/helpful staff were also reported, producing an overall strong service impression.
Location
7.6
Conveniently located with good road access and near hospital, but several guests reported significant highway noise and limited public-transport options at certain times (weekends), reducing location comfort.
Room Quality
8.7
Rooms described as spacious, comfortable beds and good bathrooms; occasional negatives such as noisy sofa-bed, small kitchen corner issues, and poor soundproofing for rooms facing the highway.
Amenities
8.9
Strong amenities overall: varied and highly praised breakfast selection, gym and running paths nearby. A paid onsite parking option exists (seen as a negative by some).
Value for Money
7.4
Perceived as slightly weak due to unexpected or high parking charges and some guests calling the parking price excessive despite generally good facilities.
Food and Beverage
9
Consistently very positive: multiple guests called the breakfast excellent with a wide variety of options; a few described it as standard but overall very strong.
Overall Experience
8.8
Most stays were described as very good or comfortable with clean rooms, great breakfast and friendly staff; main detractors were highway noise and parking/cleanliness quirks, but overall guest sentiment is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Modern Comforts: Enjoy spacious rooms with free hot breakfast and WiFi at our hotel near the E17 motorway.

Sustainability Focus: Stay at a sustainable choice in Gent with charging stations for electric vehicles.

Convenient Location: Explore Ghent's historical city center easily with nearby public transportation options.

Book your stay at Holiday Inn Express & Suites Ghent now for a blend of comfort and convenience!

Important information:

The White Rabbit Restaurant is open from Monday to Thursday from 18:00 until 21:30.

The Lobby bar is open daily from 08:00 until 23:00 hours.

If you require a baby cot, you must notify the property before your arrival. Contact details appear on the booking confirmation issued by this site.

Please note that pets are allowed, a deep cleaning fee of EUR 30 per night applies.

Please note that city tax only needs to be paid by guests of 18 years and older.

On-site private parking is available for EUR 19 per day. Parking spaces cannot be reserved in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1786 reviews
Cleanliness: 7.8
Service: 9
Location: 7.6
Room Quality: 8.7
Amenities: 8.9
Value for Money: 7.4
Food and Beverage: 9
Overall Experience: 8.8
J
Justyna L-M • family_with_children • de
10
Pros:

Grosse Zimmer, kleine Küchenecke

Cons:

Leider war die Mikrowelle nicht sauber.

2026-10-31 • via Nuitee
A
ARMAND • solo_traveller • fr
7
Formation des réceptionnistes
Pros:

Le petit déjeuner

Cons:

Pas suffisamment de chaînes Francaise
Le 1er côté entrée assez bruyant car passage regulier matin et soir .
Difficulté pour se faire comprendre .
Sauf ce matin ou ily avait un jeune avec de l'expérience.

2026-10-31 • via Nuitee
W
Wojciech • solo_traveller • pl
9
Pros:

Very nice staff.

2026-10-31 • via Nuitee
E
Eusebio • family_with_children • de
9
2026-10-31 • via Nuitee
M
Marieke • solo_traveller • nl
9
Pros:

Nette kamer en dicht bij ziekenhuis

Cons:

Raam kon niet open vanwege de herrie van de snelweg

2026-10-30 • via Nuitee
R
roy • solo_traveller • nl
8
2026-10-30 • via Nuitee
J
Jorge • family_with_children • lu
9
2026-10-30 • via Nuitee
G
Gerberon • family_with_children • fr
9
Pros:

Très bel hôtel et très confortable. Il y a énormément de choix pour le petit déjeuner. Il y a également une salle de sport. Pour ceux qui aiment courir il y a un beau petit parcours à côté de l'hôtel

Cons:

Il y a un parking privé mais payant.

2026-10-30 • via Nuitee
M
mark • solo_traveller • gb
9
very comfy welcome stay
Pros:

room was just perfect , comfy bed and quilt .. good bathroom , great breakfast

Cons:

Got charged for parking our vehicle overnight . we chose this hotel as it has parking onsite , didn't know we would be charged for it otherwise we may have gone for a p&r parking garage and hotel nearer to centre.

2026-10-29 • via Nuitee
A
Atakan • couple • tr
10
2026-10-29 • via Nuitee
S
Sarafianos • family_with_children • gr
8
2026-10-28 • via Nuitee
Q
Quintas • family_with_children • fr
10
Très beau séjour personnel à l’écoute , petit point négatif le prix du parking que je trouve excessif pour une place dev
Pros:

L’accueil et le confort

Cons:

Propreté et l’aménagement des chambres

2026-10-27 • via Nuitee
L
luc • couple • be
8
2026-10-27 • via Nuitee
P
Patrick • extended_group • ch
8
Prima hotel voor prima overnachting
Pros:

Goed bed. Verder weinig boeiends aan.

Cons:

De ontbijtruimte is vrij klein voor zo’n groot hotel. Bijgevolg verloopt alles vrij chaotisch en is het er erg druk. De kwaliteit van het aangeboden buffet is daarentegen absoluut in orde!

2026-10-26 • via Nuitee
T
Thijs • family_with_children • be
9
Voltreffer
Pros:

Zeer aangenaam verrast, mooie propere kamer, uitstekend ontbijt!

Cons:

Niets.

2026-10-26 • via Nuitee
M
Maria J. • family_with_children • es
8
Pros:

La habitación muy amplia, cómodo y limpia

Cons:

Indicaba que a 5min. había una parada de bus pero no es así los fines de semana, cosa que no informan de ello y supone coger un taxi hasta el centro porque no hay otra opción porque andando es una hira por dónde está situado.
El sofá-cama muy ruidoso.

2026-10-26 • via Nuitee
A
Aref • family_with_children • ca
10
Noce staty in Ghent (Gent)
Pros:

Very clean and organized place. Same scale and standards as North America hotels which is rare in Europe.
Best breakfast with verity of options.

Cons:

I don’t think there is anything wrong in this property.

2026-10-26 • via Nuitee
H
Hans • couple • nl
8
2026-10-25 • via Nuitee
T
Thissen • family_with_children • nl
10
2026-10-25 • via Nuitee
J
Jaap • solo_traveller • nl
9
Prima verblijf
2026-10-24 • via Nuitee