Hotel Arts

Hotels
8.4 (1550 reviews)
119 - 12th Avenue Southwest , Calgary , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Friendly staff
Spacious suites
Nice amenities
Cons:
Noise issues
Limited breakfast options
Room quality concerns
Security issues

Categories

Cleanliness
8.18
The rooms were clean, but some reviews mentioned issues with room size and temperature control.
Service
9.15
Staff were mentioned as friendly and helpful, but some service-related issues were noted.
Location
9.19
Great location for downtown activities and attractions.
Room Quality
7.64
The room amenities were satisfactory, but quality issues such as noise and temperature were present.
Amenities
8.67
Amenities like the pool and parking were highlights, though some negatives were noted.
Value for Money
8.13
Generally good for the price, though some guests expected better quality for the cost.
Food and Beverage
7.68
Breakfast options were criticized, with some guests desiring more variety.
Overall Experience
8.55
Overall acceptability with some points of annoyance that did not significantly detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:03

Property Description

Luxurious Amenities

Hotel Arts in Calgary offers a blend of sophistication and comfort with an outdoor pool, a bar featuring a retractable roof, and a modern fitness centre. Each room is equipped with top-notch amenities including a cable TV, Keurig coffee machine, and Skoah bath products.

Culinary Delights

Indulge in exquisite dining at the on-site Yellow Door Bistro and Raw Bar, offering a culinary experience like no other.

Convenient Location

Located in the heart of Calgary city centre, Hotel Arts is just a stone's throw away from the vibrant Calgary Stampede and a short drive to attractions like Calgary Zoo and CORE Shopping Centre.

Book now to experience the epitome of luxury and convenience at Hotel Arts in Calgary!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1550 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
K
Karen couple au
8
2026-08-08 via Nuitee
P
Pierre-Alain family_with_children ch
8
Pros:

Emplacement proche du centre-ville.

2026-08-07 via Nuitee
S
steven couple ca
7
2026-08-07 via Nuitee
A
alan solo_traveller ca
10
2026-08-07 via Nuitee
G
Gladys couple us
10
Amazing !
2026-08-07 via Nuitee
L
Linda family_with_children ca
8
2026-08-06 via Nuitee
A
Agnes solo_traveller hu
10
2026-08-06 via Nuitee
I
Ireland family_with_children ca
1
Would never stay again.
Pros:

The location was great.

Cons:

The communication from staff. I was never told parking underground was charged. They just asked for my license and never once mentioned it. There was a power outage the whole night one of our nights and there was no ac, my tow little kids didn’t sleep at all because they were sweating. We were told construction wouldn’t start till 7 am it started at 4 am outside. We were told about the outage upon check in so not even a chance to book somewhere else. They didn’t refund for the entire night like they should have as the experience was awful and the staff at the front desk at checkout was dismissive and rude.

2026-08-06 via Nuitee
J
John solo_traveller nl
7
Verblijf was goed alleen door stroomstoring was het voor ons wat minder en hierdoor het ontbijt ook minder gezellig
Pros:

Locatie, nette kamer

Cons:

Ontbijt

2026-08-06 via Nuitee
J
Jan extended_group de
8
2026-08-06 via Nuitee
S
Sharon solo_traveller it
10
Pros:

Camera ampia, letto comodissimo e tutto molto pulito, monto comodo anche per lavorare perchè è presente anche una grande scrivania con sedia da ufficio

2026-08-06 via Nuitee
N
Natalie couple ca
8
The location was great for exploring Calgary
Pros:

I liked the location, it was very convenient for exploring the downtown area. Room was comfortable and clean. Underground parking easy to access.

Cons:

I found out by booking with a third party that I had to pay $15 daily for parking. Breakfast is not included. Also found the shower to be extremely slippery. I stayed at the hotel with my daughter and both of us found we had to be very cautious in the shower with a slippery floor.

2026-08-06 via Nuitee
G
gianluca couple it
8
2026-08-05 via Nuitee
J
Janine family_with_children nl
8
Prima locatie. Prijs kwaliteit niet in helemaal in verhouding
Pros:

Fijne locatie, parkeren onder hotel. Ruime familiekamer, alles netjes.

Cons:

Prijzen ontbijt veel te hoog.
Zwembadsfeer niet aan ons besteed. Leek Ibiza wel met alles wat daarbij kijken komt…. Kinderen vonden het publiek heel raar.
Als ik dit van te voren had geweten had ik een ander hotel met zwembad gekozen.
Balkon zonder stoelen
Prijsverhouding tot de faciliteiten niet helemaal in verhouding.

2026-08-05 via Nuitee
I
Iryna extended_group ua
10
Очень удобное расположение отеля, прекрасный и отзывчивый персонал.
Pros:

Всегда убрано и сервис каждый день. Это прекрасно

Cons:

Все понравилось.

2026-08-04 via Nuitee
R
RSt solo_traveller de
10
Letzer Stop in Kanada
Pros:

Sehr schönes Hotel in toller Lage, um Calgary zu besuchen. Es liegt nicht direkt in Downtown so dass es entspannter zugeht. Man kann das Zentrum aber bequem zu Fuß in unter 10 Minuten erreichen.
Das Zimmer war sehr ansprechend und gemütlich, der kleine Balkon bot einen schönen Blick.

Cons:

Nichts

2026-08-04 via Nuitee
J
Jody couple ca
10
2026-08-04 via Nuitee
K
KRISLYN couple ca
10
Accessable
Pros:

Clean and friendly staff

2026-08-04 via Nuitee
E
Eli solo_traveller il
10
2026-08-04 via Nuitee
D
Dr. Marius couple de
9
2026-08-03 via Nuitee