Hotel Arts

Hotels
8.4 (1483 reviews)
119 - 12th Avenue Southwest , Calgary , ca

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Friendly staff
Spacious suites
Nice amenities
Cons:
Noise issues
Limited breakfast options
Room quality concerns
Security issues

Categories

Cleanliness
8.18
The rooms were clean, but some reviews mentioned issues with room size and temperature control.
Service
9.15
Staff were mentioned as friendly and helpful, but some service-related issues were noted.
Location
9.19
Great location for downtown activities and attractions.
Room Quality
7.64
The room amenities were satisfactory, but quality issues such as noise and temperature were present.
Amenities
8.67
Amenities like the pool and parking were highlights, though some negatives were noted.
Value for Money
8.13
Generally good for the price, though some guests expected better quality for the cost.
Food and Beverage
7.68
Breakfast options were criticized, with some guests desiring more variety.
Overall Experience
8.55
Overall acceptability with some points of annoyance that did not significantly detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:03

Property Description

Luxurious Amenities

Hotel Arts in Calgary offers a blend of sophistication and comfort with an outdoor pool, a bar featuring a retractable roof, and a modern fitness centre. Each room is equipped with top-notch amenities including a cable TV, Keurig coffee machine, and Skoah bath products.

Culinary Delights

Indulge in exquisite dining at the on-site Yellow Door Bistro and Raw Bar, offering a culinary experience like no other.

Convenient Location

Located in the heart of Calgary city centre, Hotel Arts is just a stone's throw away from the vibrant Calgary Stampede and a short drive to attractions like Calgary Zoo and CORE Shopping Centre.

Book now to experience the epitome of luxury and convenience at Hotel Arts in Calgary!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1483 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
A
Audra • couple • ca
10
2026-04-18 • via Nuitee
J
Jared • solo_traveller • ca
9
2026-04-16 • via Nuitee
S
Sam • couple • ca
10
Would highly recommend a stay here!!!
Pros:

Very clean, comfortable, safe, great atmosphere in lobby, food was fantastic!

2026-04-10 • via Nuitee
L
Lisa • solo_traveller • ca
10
Everything from the service at the restaurant to my friendly check-in and 10/10 valet service. It was a memorable st
Pros:

Clean, comfortable, had everything I needed for my shirt stay.

Cons:

The pillows and bedding smelt stale, not dirty, just not fresh.

2026-04-09 • via Nuitee
C
Cindy • couple • ca
10
amazing
Pros:

I absolutely love this place. It’s one of my most favourite places to stay. I love the energy, the vibe the games the pool. I love how it gives you a little feeling of being on vacation like Las Vegas or in a tropical destination when you’re really in a snowy Canadian town good job

2026-04-07 • via Nuitee
L
Lara • extended_group • ca
9
2026-04-05 • via Nuitee
M
Marie • family_with_children • ca
8
2026-03-29 • via Nuitee
M
Mathers • solo_traveller • ca
8
Pros:

Location was good, didn't have any issues.

Cons:

The price was a touch high. I was hoping for an early check in but they wanted to charge for that so I just waited. My only real complaint is the AC did not work. I like sleeping cooler and it was 23 degrees when I entered the room, I set the AC to 19 and it ran the whole time but thermostat never moved off 23.

2026-03-25 • via Nuitee
D
Dina • family_with_children • ca
10
Pros:

Great location. Free parking. Good breakfast. Nice clean and spacious rooms. Friendly and helpful staff.

Cons:

Everything was great.

2026-03-23 • via Nuitee
B
Bastien • solo_traveller • fr
10
2026-03-19 • via Nuitee
B
basicb30 • Family • Calgary, Alberta
10
Cannot wait to come back
Pros:

We absolutely LOVED Hotel Arts! We decided to do a staycation for our anniversary and booked through TravelZoo for a discounted rate and F&B voucher. We stayed for one night in the King Room with balcony. We were on the 7th floor and in a corner room by the elevators and ice machine. The noise was insulated really well and didn't bother us at all! Room was spacious and clean and the King bed was very comfy. Front desk staff were super friendly and helpful at check in and made brunch reservations for us as well as accommodated an early check in and late check out. We did a poolside reservation and the service was excellent and cocktails were delicious! Was a perfect temperature in there for wintertime. We went to Freestyle after for happy hour and tried the YYC EXP tasting menu and it was incredible. Again, great service. It was our anniversary and they gave us complimentary champagne which was a nice touch. We had brunch buffet at Yellow Door Bistro the next morning and it was phenomenal. Unique items and everything was hot and fresh. Great service as well. Check out was easy and everything was billed correctly. I loved our stay and can't wait to go back!

2026-03-16 • via Tripadvisor
J
Justin • couple • ca
3
Was very disappointed
Pros:

Location was perfect

Cons:

The bed was very very uncomfortable

2026-03-15 • via Nuitee
M
Michael • couple • gb
9
2026-03-15 • via Nuitee
F
Flynn • family_with_children • ca
10
Highly recommend staying - great hotel!
Pros:

We love using this hotel as a staycation for our family. Great pool, great amenities!

Cons:

Nothing

2026-03-14 • via Nuitee
D
Departure12153981151 • Couples
8
Great downtown hotel
Pros:

Friendly helpful staff, clean well keep rooms, great location walking distance to restaurants and sites

2026-03-13 • via Tripadvisor
A
Annabelle • couple • ca
8
Comfortable location in the beltine with parking included
Pros:

Very close to Lougheed House, big bright room, above grd parking included

Cons:

Foyer was a bit dirty, but it was wet outside..

2026-03-07 • via Nuitee
Y
Yun • couple • ca
9
2026-03-04 • via Nuitee
R
Ryan • solo_traveller • id
8
2026-03-01 • via Nuitee
A
Alex • solo_traveller • ca
7
Ok
Cons:

Rooms are quite dated. Mattress was comfortable but the bed frame itself was torn on every single corner it seems. Bathrooms super outdated. For a “Luxury Room” there wasn’t anything luxurious about it especially the bathroom.

2026-03-01 • via Nuitee
S
SwetalAV • Solo travel
10
Five Full Stars 😍
Pros:

Fantastic gem of a hotel :). Loved the restaurants in it & the pool. 5 mins away from other food places. Initially I got checked into a room that had no view but the front desk fixed that for me. Very helpful staff. I will be coming back here for sure :)

2026-02-17 • via Tripadvisor