Hotel Arts

Hotels
8.4 (1505 reviews)
119 - 12th Avenue Southwest , Calgary , ca

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Friendly staff
Spacious suites
Nice amenities
Cons:
Noise issues
Limited breakfast options
Room quality concerns
Security issues

Categories

Cleanliness
8.18
The rooms were clean, but some reviews mentioned issues with room size and temperature control.
Service
9.15
Staff were mentioned as friendly and helpful, but some service-related issues were noted.
Location
9.19
Great location for downtown activities and attractions.
Room Quality
7.64
The room amenities were satisfactory, but quality issues such as noise and temperature were present.
Amenities
8.67
Amenities like the pool and parking were highlights, though some negatives were noted.
Value for Money
8.13
Generally good for the price, though some guests expected better quality for the cost.
Food and Beverage
7.68
Breakfast options were criticized, with some guests desiring more variety.
Overall Experience
8.55
Overall acceptability with some points of annoyance that did not significantly detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:03

Property Description

Luxurious Amenities

Hotel Arts in Calgary offers a blend of sophistication and comfort with an outdoor pool, a bar featuring a retractable roof, and a modern fitness centre. Each room is equipped with top-notch amenities including a cable TV, Keurig coffee machine, and Skoah bath products.

Culinary Delights

Indulge in exquisite dining at the on-site Yellow Door Bistro and Raw Bar, offering a culinary experience like no other.

Convenient Location

Located in the heart of Calgary city centre, Hotel Arts is just a stone's throw away from the vibrant Calgary Stampede and a short drive to attractions like Calgary Zoo and CORE Shopping Centre.

Book now to experience the epitome of luxury and convenience at Hotel Arts in Calgary!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1505 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
D
Daniel • solo_traveller • ca
8
Was pretty ok.
Pros:

Hotel staff were friendly. Location to restraunts and pubs was nice.

Cons:

Pool could have some adult time instead of kids and teens all day. Room was showing its age around tub, paint peeling alomg the ceiling, vents are dirty, and the fixture is not solid and hard to turn on and off. Mini fridge door drags on the carpet. No chairs on the patio.

2026-05-30 • via Nuitee
B
Birgit • solo_traveller • de
9
2026-05-30 • via Nuitee
M
Michael • couple • de
1
Nie wieder. Vielen Dank für nichts!
Pros:

Leider nur das Frühstück und die nette Bedienung beim Frühstück aus Jamaika.

Cons:

Zimmer abgeranzt, alt und eklig. Viel zu teuer für die alte, marode und abgewohnte Ausstattung. Mitarbeiter beim Einchecken wortkarg und wenig flexibel.

2026-05-29 • via Nuitee
S
Susan • couple • ca
8
2026-05-28 • via Nuitee
P
Patrice • couple • ca
10
Très bel hôtel super bien situé
Pros:

Le personnel super gentil. La vue du 12e étage. La chambre confortable. L’emplacement de la piscine.

Cons:

Le genre de musique qui jouait dans le resto Social et à la piscine. Une musique plus douce et intergénérationnel serait bienvenu.

2026-05-26 • via Nuitee
L
Lee • solo_traveller • ca
5
Over priced for the hotel was expecting more
Pros:

The waitress at your hotel restaurant was very annoying. She kept interrupting me and my son during our conversation. It was constant
We left right after our dinner so we could be left alone to have a conversation.

2026-05-24 • via Nuitee
A
Adriana • solo_traveller • br
10
2026-05-23 • via Nuitee
M
Melinda • couple • gb
9
Clean and comfortable hotel
Pros:

Friendly

Cons:

The huge construction site outside our window.

2026-05-23 • via Nuitee
C
Cary • solo_traveller • ca
9
2026-05-22 • via Nuitee
B
Brianna • extended_group • ca
9
2026-05-22 • via Nuitee
E
Edward • couple • gb
7
Pros:

Great location, nice facilities

Cons:

The bed was a bit tatty

2026-05-19 • via Nuitee
G
George • solo_traveller • ca
5
Pros:

Amenities were very nice, brunch was excellent. Location was great.

Cons:

The king size bed was hard as a rock, had a horrible sleep. For this reason I probably would not stay at this property again.

2026-05-18 • via Nuitee
S
Sabrina • couple • nl
6
2026-05-17 • via Nuitee
N
Nevada Jayne • couple • ca
10
Perfect for a concert at the Saddledome!
Pros:

Great location. Wonderful staff with a fun indoor pool and restaurant/lounge.

2026-05-10 • via Nuitee
C
Cole • solo_traveller • ca
9
2026-05-05 • via Nuitee
M
Megan • solo_traveller • ca
10
2026-05-04 • via Nuitee
Y
Yasmin • couple • ca
5
fantastic location, but tired rooms, liked the incl. yellow door resto breakfast and free parking
Pros:

location

Cons:

bathroom grout was mouldy, bedframes were worn out and delaminating... the building has so many good things but the rooms are really tired looking and needs to be refreshed in areas. (been there twice now and meh)

2026-05-04 • via Nuitee
M
Mark • couple • us
8
Location was great, value was worth it. Would stay again.
Pros:

Location is great! Staff were awesome and gave us a complimentary room upgrade for our anniversary.

Cons:

The pillows were super flat with very little support. There were hairs in the shower and bathroom upon arrival that were not ours. The room had some on wear and tear and could use an upgrade. Tv was small especially for the size of the room.

2026-04-29 • via Nuitee
L
Lucia • solo_traveller • ru
9
Pros:

Cleanliness of the room, spacious, amenities

2026-04-27 • via Nuitee
A
Alex • solo_traveller • ca
9
Pros:

Very clean and convenient location. Room was nice and modern.

Cons:

You can hear everything that goes on in the bathroom when your not in it.

2026-04-26 • via Nuitee